Fix problems that block programs from being installed or removed
Note: Use these steps for Windows programs. If you’re having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.
The Program Install and Uninstall troubleshooter helps you automatically repair issues when you’re blocked from installing or removing programs. It also fixes corrupted registry keys.
First, you’ll need to download the troubleshooter.
If you see the File Download box when you start downloading, select Run or Open.
The troubleshooter provides steps for you to follow. If a program isn’t listed in the uninstall options, you’ll be asked for that program’s product code. To access the code, you’ll need a tool for reading MSI files—which is typically available to IT professionals. You’ll find the product code in the property table of the MSI file.
What it fixes
The troubleshooter helps fix problems that:
Corrupt registry keys on 64-bit operating systems.
Corrupt registry keys that control the update data.
Prevent new programs from being installed.
Prevent existing programs from being completely uninstalled or updated.
Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.
If you’re trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.
Windows 10 Update Troubleshooter
Разработчик:
Microsoft (США)
Лицензия:
Freeware (бесплатно)
Версия:
[09.05.2017]
Обновлено:
2017-05-10
Системы:
Windows 10 32|64-bit
Интерфейс:
русский / английский
Рейтинг:
Ваша оценка:
О программе
Что нового
Решение проблем обновления KB4016871, KB4019472 и KB4019473
Системные требования
Поддерживаемые операционные системы: Windows 10 (32-bit и 64-bit)
Полезные ссылки
Подробное описание
Решение помогает устранять проблемы при установке обновлений Windows 10, когда возникают распространенные ошибки обновления системы:
Средство устранения неполадок в Центре обновления Windows 10
Windows 10 Update Troubleshooter является улучшенной версией инструмента устранения проблем предыдущих версий Windows. Утилита проверяет работоспособность службы Windows Update и фоновой интеллектуальной службы передачи (BITS), а также выполняет диагностику сетей Windows.
Рекомендуется перейти в расширенные настройки, нажав по ссылке “Дополнительно” и отключить опцию “Автоматически применять исправления”. Это позволит получить полный контроль над процессом восстановления.
После быстрого сканирования в случае обнаружения проблемы, инструмент выводит список доступных опций:
Восстановление повреждений базы данных Windows Update
Восстановление компонентов Windows Update
Исправления блокировки со стороны брандмауэра Windows
Связаться с системным администратором или провайдером для устранения проблем сети
Проверка стандартных путей данных Windows Update
Исправить: некоторые параметры безопасности отсутствуют или были изменены
Проверка наличия файлов и поиск поврежденных файлов
Исправить: Регистрация службы отсутствует или повреждена
Исправить: неправильные системные время и дата
Как можно видеть, инструмент самостоятельно обнаруживает неисправность и может устранить некоторые из них по согласию пользователя или автоматически.
Если не помогло?
1. Рекомендуется найти самое последнее установленное обновление для Windows 10 и выполнить поиск этого обновления на сайте Microsoft Update Catalog. Скачайте и установите его заново.
2. Если это не сработало, то пользователь должен запустить следующую команду в командной строке:
DISM.exe — это система обслуживания образов, развертывания и управления ими, которая может быть использована для исправления нарушений компонентов.
Вторая команда служит для проверки целостности системных файлов Windows и в случае обнаружения нарушений, для замены на корректные версии.
3. Если предыдущие шаги не помогли, воспользуйтесь утилитой Microsoft Software Repair Tool для восстановления системы.
How to use the Troubleshoot tools to fix problems on the Windows 10 Creators Update
On Windows 10, troubleshooters are small tools that you can run on your device to diagnose and automatically fix common problems, such as network and printer connectivity, Windows Update, Bluetooth, and a lot more.
Troubleshooters have been part of Windows for a long time, but until the Windows 10 Creators Update they were buried inside Control Panel — now you can find them with ease in the Settings app.
In this Windows 10 guide, we’ll walk you through the steps to use the new Troubleshoot page in the Settings app to fix common issues on your PC, laptop, or tablet.
How to troubleshoot and fix problems on Windows 10
If something is not working correctly on your computer, and you’re running the Windows 10 Creators Update, then you can run a troubleshooter to resolve the issue.
Open Settings.
Click on Update & security.
Click on Troubleshoot.
Select the troubleshooter that best describe your issue, and click the Run the troubleshooter button to start the process.
Depending on the problem that you’re trying to fix, you may need to follow additional on-screen directions, then the troubleshooter will correct the issue automatically, or it’ll give you an option to apply or skip the fix. At the end, you can click the View detailed information link to see a report of issues found, and what was checked and fixed.
Windows 10 troubleshooters explained
The Troubleshoot page is divided into two sections, including «Get up and running» and «Find and fix other problems» featuring 19 troubleshooters in total to fix a variety of problems on Windows 10.
Get up and running
The «Get up and running» section contains the troubleshooters to fix the most common problems on Windows 10, including:
Internet Connections: Diagnoses and fixes internet connectivity related issues, or if you’re having problems loading a web page.
Playing Audio: Finds and addresses common sound problems.
Printer: Diagnoses and fixes problems connecting to a printer, including driver and spooler issues.
Windows Update: Detects problems that make block updates from downloading and installing on your PC.
Find and fix other problems
The «Find and fix other problems» section is where you’ll find the most troubleshooters, but these are to fix less common problems on Windows 10:
Blue Screen: Diagnoses errors that may be causing Windows 10 to fail and restart without reason. If the troubleshooter isn’t able to resolve the issue, you can use our comprehensive guide to fix a Blue Screen of Death (BSoD) on your PC.
Bluetooth: Troubleshoots and fixes a number of Bluetooth issues connecting to other devices.
Hardware and Devices: Detects hardware changes and addresses problems, such as drivers issues and other hardware related problems.
HomeGroup: Diagnoses and addresses problems sharing files and viewing computers on a HomeGroup.
Incoming Connections: Finds and detects Windows Firewall related problems, such as issues sharing files, connecting using Remote Desktop Connection, finding a PC on the network and more.
Keyboard: Addresses keyboard settings related problems.
Network Adapter: Diagnoses and fixes problems with Wi-Fi, Ethernet, and Bluetooth adapters not working properly.
Power: Scans and adjusts power settings to conserve and extend battery life.
Program Compatibility Troubleshooter: Allows you to change the compatibility mode of older programs to get it working again on Windows 10.
Recording Audio: Finds and addresses issues that may be preventing you from using the microphone to record audio.
Search and Indexing: Fixes specific Windows Search problems, such as search or indexing slowing down your PC, or files and emails not appearing in search results.
Share Folders: If you’re sharing a folder, but other computers in the network can’t access its content, this troubleshooter finds and fixes most common sharing problems.
Speech: Diagnoses and fixes issues with your microphone.
Video Playback: Checks for potential issues with video driver and protected audio to fix problems with movies, TV shows, and video not playing.
Windows Store Apps: Finds and fixes problems, such as issues with the Windows Store cache, security or misconfigured settings, Microsoft account, and other problems that may prevent apps from updating or working properly.
Wrapping things up
While you won’t be able to fix every problem on Windows 10, using these troubleshooters is a good place to start to get your computer performing as it should.
On the Creators Update, you can still find troubleshooters in Control Panel, but it may not be for long as Microsoft will eventually retire the experience in favor of the modern Settings app.
More Windows 10 resources
For more help articles, coverage, and answers to common questions about Windows 10, visit the following resources:
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13 Troubleshooting Tools to Fix Windows 10
For every Windows issue, there’s a tool you can use to fix it. Find your problem in this list and pick one of the 13 troubleshooting and repair tools for Windows 10.
Windows offers a variety of tools for troubleshooting and repairing problems. Whether your computer suffers from failed updates, awful appearances, sound problems, or driver errors, there’s a tool out there for you.
This article covers a range of weapons in the arsenal for combating common Windows problems. Some of the tools you must install from third parties. A large number come included with the Windows 10 (and older) operating system.
Windows Update Fails or Hangs
One of the most pernicious problems afflicting Windows users: Windows Update failure. Whenever a system update stalls out or fails entirely, you’ve got a serious issue. You can approach this problem in several different ways, but five essential tools stand out: Microsoft’s official tool for Windows Update, the Windows Update troubleshooter, Deployment Image Servicing and Management (DISM), FixWin, and an in-place upgrade.
1. Windows Update FixIt Tool
The Windows Update Diagnostic Tool offers the quickest way to troubleshoot Windows Update problems. Simply download the tool and run it. It should automatically begin diagnosing and repairing issues it finds.
Use the option Try troubleshooting as an administrator in case the first analysis doesn’t detect any problems.
2. Windows Update Troubleshooter
The Windows Update troubleshooter can automatically repair update issues. First, press the keyboard shortcut Windows key + Q to open the Windows search. Second, type troubleshoot into the search bar and choose the Troubleshooting Control Panel entry. Finally, in the Troubleshooting window under System and Security, click the entry Fix problems with Windows Update.
3. Deployment Image Servicing and Management
Microsoft’s default tool for repairing system files is a command line executable called DISM. DISM requires using the Windows command prompt. I have previously shown you how to use DISM in my article on how to fix a corrupted Windows 10 installation.
Here’s a video covering the complete instructions:
4. FixWin
FixWin repairs a lot of random problems with Windows, including app store malfunction and Windows Update issues. It’s among the most versatile tools for fixing Windows problems. FixWin can turn Windows features on or off, from a simple user interface. If you don’t want to deal with the hassle of running utilities from the command line, FixWin is the tool for you.
5. In-Place Upgrade
The in-place upgrade offers a powerful tool for fixing Window’s most insidious problems. Instead of running diagnostics, an in-place upgrade replaces the operating system with a fresh installation — all without requiring the user to reinstall any programs. It can repair corruption issues, along with Windows Update problems.
The in-place upgrade requires Windows 10 installation files, which you can obtain using the Windows 10 Media Creation Tool, also mentioned below. The process isn’t very complex and doesn’t even require installation. To get started, consider backing up Windows, in the event of something catastrophic occurring. Second, download the Windows 10 Media Creation Tool. Third, run the program. After running the software, you’ll need to click through a few menus. Eventually, select the option Upgrade this PC now and then click Next.
Here’s a video on the process:
Change How Windows Looks and Behaves
Many tools can reshape the way Windows looks and behaves. Two of the best are Ultimate Windows Tweaker 4, and ShutUp10. Probably the most useful feature: They can eliminate Microsoft OneDrive.
6. Ultimate Windows Tweaker 4
Ultimate Windows Tweaker 4 is an advanced interface editing tool. It gives you quick access to the context menu, Taskbar customization, and other core features of the Windows graphical interface.
Here’s a video demonstrating how it works:
7. ShutUp10
Rather than changing Windows 10’s appearance, ShutUp10 reduces the amount of annoying pop-ups and distractions that Microsoft slipped into Windows. The app also stitches up some of the most severe wounds afflicting Windows 10 users, including gaping privacy issues. For those looking to improve the Windows 10 experience without doing a lot of tinkering and research, ShutUp10 offers a straightforward and direct solution. Like FixWin, ShutUp10 employs a number of switches to turn features on or off.
Audio and Sound Problems
We’ve covered about a billion different ways to repair audio problems in Windows. The methods range from using the integrated Windows Audio Troubleshooter to running diagnostics from the command line. Out of the tools available, though, the Troubleshooter is always a good first step.
8. Windows 10 Audio Troubleshooter
Windows 10’s baked-in audio troubleshooter is the first tool everyone should try before proceeding to more advanced methods. Using it won’t require much effort. You can access it the same way we accessed the Windows Update troubleshooter described above (#2). Briefly, press Windows key + Q, type troubleshoot and select the Control Panel result, then, under Hardware and Sound, click Troubleshoot audio playback.
Here’s a video of how it works:
My Printer Isn’t Working
Printers often don’t work. In recognition of this, Microsoft added a slew of troubleshooters for all of the major Windows subsystems.
9. Windows Printer Troubleshooter
Like previous troubleshooters mentioned in this article, it can be found in the Control Panel. This time, however, you’ll have to dig a little deeper.
First, press the keyboard shortcut Windows key + Q. Second, type troubleshoot into the search bar and choose the Troubleshooting Control Panel. In the Troubleshooting menu, choose View all from the left panel.
From the following menu, select Printer.
The troubleshooter itself requires almost no effort on the part of the user. Click Next to activate it. The rest of the process is automated.
The Internet Is Not Working
A million different failures cause Internet problems. After determining the adequacy of your wireless connection, you might want to try a few software toolkits or the baked-in Windows Network Adapter Troubleshooter.
10. Complete Internet Repair [No Longer Available]
RizoneSoft’s Complete Internet Repair isn’t a diagnosis software; it’s a shortcut to a variety of tools for fixing Windows Internet problems. If you can’t get your Internet working using the default Windows Network Troubleshooter, you might want to give Complete Internet Repair a look.
11. Windows Network Adapter Troubleshooter
The Troubleshooter comes pre-installed on the Windows operating system (as far as I can tell, it first became useful in Windows 7). It automatically performs several tasks, such as resetting the network adapter, and checking the stability of the Internet connection. Use it as the first line of defense against spotty Internet connections. Accessing the Troubleshooter is easy.
To launch the automated troubleshooter, find the Internet status icon in the lower right of the Taskbar. The icon either appears as a Wi-Fi symbol, as shown below, or as a monitor with a LAN cable to its left, depending on how you connect to the Internet. Right-click the icon and choose Troubleshoot problems. The process only requires clicking through a few menus.
Driver Problems
The optimal method for resolving driver problems: locate the driver and install it. Sometimes, though, finding the right driver can be next to impossible. In that case, you might need help.
12. IObit Driver Booster 3
IObit Driver Booster 3 automatically downloads and updates drivers. Driver Booster 3 (which is the free version of Driver Booster) offers an «automagic» solution.
I do not advise using Driver Booster as the first line of defense against driver problems — it’s best used when you’ve exhausted all other options and simply can’t find the correct drivers for your device. And, even then, you would need to perform a full Windows backup before using it. Because an incompatible driver can render your system unbootable, not only should you take safeguards, you should also look towards other solutions for fixing irritating Windows problems. Another place to look: Installing unsigned drivers in Windows.
For those committed to using a third party tool, here’s a review of Driver Booster 3:
Reinstall Windows or Upgrade In-Place
Sometimes, no matter what troubleshooting steps or tools you use, Windows just won’t work. Fortunately, Microsoft released the Windows Media Creation Tool (our guide to the Windows Media Creation tool).
13. Windows Media Creation Tool
The tool allows users to download and install a fresh image of Windows 10. The image must match your current version of the operating system. In other words, if you have the Window 10 Home edition installed, you must download a Windows 10 Home edition. The tool also lets you do an «in-place upgrade,» which will allow you to retain your settings, software, and personal data. It’s pretty easy to perform an in-place upgrade using the Windows 10 Anniversary Edition.
What’s the Best Tool?
In my experience, the troubleshooters work about half the time, but they take seconds to complete — without much user effort. That’s why they’re best used as the first line of defense against issues. Anything that you install from a third party source may, or may not, improve the situation. Start with the easiest to use tools and work your way up from there. A final recourse is to reinstall your operating system — but even then, you should always use the in-place upgrade before trying other options.
If you’re still stuck, please consult our previous publications on the best free Windows repair tools and how to repair common Windows problems for additional help.
Do you have a favorite tool for fixing problems with Windows? Please let us know in the comments!
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Kannon is a Tech Journalist (BA) with a background in international affairs (MA) with an emphasis on economic development and international trade. His passions are in China-sourced gadgets, information technologies (like RSS), and productivity tips and tricks.
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