AMD Radeon 6770M Drivers Problem In Windows 10 Enterprise Update

‎11-24-2018 01:37 PM

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I have a big problem with AMD Radeon 6770m in my HP 6199ee. after updating windows and exactly after installing driver for 6770m screen is goong to be black and freez and i have to shut down pc from holding power button. and after restart we face with the same problem, then i must restore to previous. i am sure for solving this problem i must disable windows update or disable AMD drivers.

Please help me how to solve this problem with my laptop

Thanks In Advance

‎11-26-2018 03:15 PM

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Welcome to the HP Forums I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I understand you are receiving the error code 43 after installing the graphics drivers, don’t worry I’ll be glad to help you out, however, for an accurate solution I will need more details:

Have you installed a retail copy of Windows or OEM version?

Have you tried to update the drivers either using Windows update or using HP Support Assistant.

Have you tried to run a test on the video card from F2?

In the meantime, let’s try these steps here:

Let’s start off by performing a Hard reset on the notebook:

Before power resetting your computer, do the following:

Disconnect or remove all peripheral devices. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time.

Turn over the computer and look for a battery compartment door.

If there is a battery compartment, use the steps in Reset a laptop with a removable battery.

If there is no battery compartment, use the steps in Reset a laptop with a sealed or non-removable battery.

I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings. That way it will look at the Hardware installed on the Notebook.

Once done, restart the computer and check.

Next thing, I would suggest here is to Run Windows Updates troubleshooter —

Download and install the troubleshooter from this link.

Now try to perform Windows Updates —

1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.

If the issue persists, I would suggest here is to uninstall the display drivers on your PC from device manager.

Right-Click on start button> click device manager> expand display adapters>then select the display drivers that are listed and right-click on it and uninstall the drivers.

Check the box that states delete the software for this device.

Now restart the computer and then update the Bios, Chipset and graphics card drivers on your PC either from our HP support website, using this link or download it using HP Support Assistant

Download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

If the issue persists, I would suggest here is to download and install the latest display drivers from the manufacturer’s website.

I would recommend you go ahead and download and install AMD detect tool -Click here

Once you have downloaded the AMD detect tool on your PC, please go ahead and uninstall thee display drivers from Device manager.

Once done, restart the computer and then double click on the AMD detect file which you have saved and click on Run, follow the procedure to install the display drivers.

Once done, restart the computer and check how it goes.

Could you please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you.

Eagerly waiting for your response!

that said, If the information I’ve provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that’ll help us and others see that we’ve got the answers!

Jeet_Singh
I am an HP Employee

Драйвер для видеокарты AMD Radeon HD 6770

На данной странице ниже есть ссылки, чтобы скачать последние бесплатные драйверы для видеокарты AMD Radeon HD 6770, которая входит в серию Radeon HD 6000. Файлы для установки взяты с официального сайта и подходят для: Windows 7, 10, 8, 8.1, XP, Vista 32/64-bit (x86/x64).

Для удобства выбора нужных файлов ниже указана версия вашей Windows и ее разрядность («битность»).

Ваш компьютер работает на:

Скачать (216 МБ / версия 15.7.1 (Catalyst Software Suite) / дата выпуска 29.07.2015)

Для Windows 7 32-bit

Скачать (286 МБ / версия 15.7.1 (Catalyst Software Suite) / дата выпуска 29.07.2015)

Для Windows 7 64-bit

Скачать (154 МБ / версия 15.7.1 (Catalyst Software Suite) / дата выпуска 29.07.2015)

Для Windows 10 32-bit

Скачать (217 МБ / версия 15.7.1 (Catalyst Software Suite) / дата выпуска 29.07.2015)

Для Windows 10 64-bit

Скачать (205 МБ / версия 14.4 (Catalyst Software Suite) / дата выпуска 25.04.2014)

Для Windows 8 32-bit

Скачать (260 МБ / версия 14.4 (Catalyst Software Suite) / дата выпуска 25.04.2014)

Для Windows 8 64-bit

Скачать (216 МБ / версия 15.7.1 (Catalyst Software Suite) / дата выпуска 29.07.2015)

Для Windows 8.1 32-bit

Скачать (287 МБ / версия 15.7.1 (Catalyst Software Suite) / дата выпуска 29.07.2015)

Для Windows 8.1 64-bit

Скачать (179 МБ / версия 14.4 (Catalyst Software Suite) / дата выпуска 25.04.2014)

Для Windows XP 32 и 64-bit

Скачать (151 МБ / версия 13.12 (Catalyst Software Suite) / дата выпуска 18.12.2013)

Для Windows Vista 32-bit

Скачать (209 МБ / версия 13.12 (Catalyst Software Suite) / дата выпуска 18.12.2013)

Для Windows Vista 64-bit

Помогли с поиском? Пожалуйста, лайкните или проголосуйте!

Запасной вариант — получите драйверы с помощью программы AMD Driver Autodetect

Данный вариант удобен тем, что программа AMD Driver Autodetect сама подберет и загрузит последние рабочие драйверы , которые подходят для вашей видеокарты AMD и под вашу версию Windows. Программа не нуждается в установке, создана компанией AMD и загрузка файлов происходит с их официальных серверов.

(38.4 МБ) подходит для всех версий Windows

1. Запустите AMD Driver Autodetect и она сразу автоматически подберет нужные файлы для установки драйверов.
2. Для загрузки файлов нажмите на кнопку «Download Now».
3. Дождитесь загрузки файлов и начните установку.

6770M + HD3000 Windows 10 Display Drivers

‎07-31-2015 01:52 AM

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Long story short, I was doing perfectly fine until I updated to Windows 10 from Windows 8.1.

(Have always had the option to click between «High Performace» and «Power Saving».)

Windows 10 overwrote the existing display drivers with new ones completely messing everything up.

From what I can understand these new MS AMD and Intel drivers force my HD 6770M to be always on even though I’ve set all aplications through the Catalyst Control Center to power saving.

Now I don’t know how GPU can affect CPU, but from my experience during the last two years I’ve owned my laptop is that if 6770M is turned on, it will heat up the PC really fast — and that’s what I’ve been seeing during the past 2 days after updating to Windows 10. Temperatures are high even on idle. Fan is loud and on all the time — PC hot.

I tried downloading and installing the old Windows 8.1 Leshcat AMD 14.4 2.2/2.4 drivers but each and every time after completely clean driver install all I’m seeing is this — http://i.imgur.com/9GCUx3n.png.

(Remove AMD from Programs, reboot, remove Intel, reboot, use Display Driver Uninstaller on AMD, reboot, use Display Driver Uninstaller on Intel, reboot. Instal Intel, reboot, Intal AMD, reboot — http://i.imgur.com/9GCUx3n.png)

There’s no Fixed Mode available in my BIOS (F.1B) but so far (before Windows 10 I’ve always been able to use it with the AMD drivers)

AMD Radeon HD 6770M

Here you can download drivers for AMD Radeon HD 6770M for Windows 10, Windows 8/8.1, Windows 7, Windows Vista, Windows XP and others. Please, choose appropriate driver for your version and type of operating system. All drivers were scanned with antivirus program for your safety.

Fix Device Driver Error Codes:

If you receive one of the following errors with your AMD Radeon HD 6770M in Windows 10, Windows 8 or Widnows 7:

• Windows has stopped this device because it has reported problems. (Code 43)
• This device cannot start. Try upgrading the device drivers for this device. (Code 10)
• The drivers for this device are not installed. (Code 28)
• Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
• This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
• Windows cannot initialize the device driver for this hardware. (Code 37)
• This device is disabled. (Code 29)

This means, that appropriate driver for AMD Radeon HD 6770M is not installed or corrupted. This can be easily fixed by using driver update tool or by updating drivers manually. Download appropriate driver for AMD Radeon HD 6770M for your operating system from our website.

Driver name: Display Driver

Driver version: 12.6

Release date: 28 Jun 2012

Supported OS: Linux x86, Linux x86_64

Driver name: HydraVision Package

Driver version: 12.6

Release date: 28 Jun 2012

Supported OS: Windows Vista, Windows Vista 64-bit, Windows XP, Windows XP 64-bit, Windows 7, Windows 7 64-bit

Driver version: 12.8

Release date: 23 Aug 2012

Supported OS: Windows Vista, Windows Vista 64-bit, Windows XP, Windows XP 64-bit, Windows 7, Windows 7 64-bit, Windows 8, Windows 8 64-bit

Driver name: Catalyst Driver

Driver version: 12.10

Release date: 22 Oct 2012

Supported OS: Linux x86, Linux x86_64

Driver version: 13.9

Release date: 18 Sep 2013

Supported OS: Windows 7 64-bit, Windows 8 64-bit, Windows 8.1 64-bit

Driver version: 13.9

Release date: 18 Sep 2013

Supported OS: Windows 7, Windows 8, Windows 8.1

Driver version: 13.9

Release date: 18 Sep 2013

Supported OS: Linux x86, Linux x86_64

Driver version: 13.1

Release date: 18 Jan 2013

Supported OS: Windows Vista 64-bit, Windows 7 64-bit, Windows 8 64-bit

Driver version: 13.1

Release date: 17 Jan 2013

Supported OS: Windows Vista, Windows 7, Windows 8

Driver version: 13.1

Release date: 17 Jan 2013

Supported OS: Windows XP, Windows XP Media Center

Driver version: 13.1

Release date: 17 Jan 2013

Supported OS: Windows XP 64-bit

Driver version: 13.1

Release date: 17 Jan 2013

Supported OS: Linux x86, Linux x86_64

Driver name: HydraVision Package

Driver version: 12.8

Release date: 14 Aug 2012

Supported OS: Windows Vista, Windows Vista 64-bit, Windows XP, Windows XP 64-bit, Windows 7, Windows 7 64-bit, Windows 8, Windows 8 64-bit

Driver name: AMD Catalyst Driver Windows 8 Release Preview

Release date: 06 Jun 2012

Supported OS: Windows 8, Windows 8 64-bit

Driver name: Beta Driver

Driver version: 13.10

Release date: 05 Sep 2013

Supported OS: Windows 7, Windows 7 64-bit, Windows 8, Windows 8 64-bit

Driver version: 12.6

Release date: 05 Jul 2012

Supported OS: Windows Vista, Windows Vista 64-bit, Windows XP, Windows XP 64-bit, Windows 7, Windows 7 64-bit

Driver name: Catalyst Application Profiles

Driver version: 12.11 CAP 2

Release date: 03 Dec 2012

Supported OS: Windows Vista, Windows Vista 64-bit, Windows 7, Windows 7 64-bit, Windows 8, Windows 8 64-bit

Driver version: 12.10

Release date: 01 Nov 2012

Supported OS: Windows Vista 64-bit, Windows 7 64-bit, Windows 8 64-bit

Driver version: 12.10

Release date: 01 Nov 2012

Supported OS: Windows Vista, Windows 7, Windows 8

Update your drivers!

Check for drivers updates automatically and fix drivers problems in Windows 10, 8, 7, Vista, XP and other OS.

Amd Radeon Hd 6770m Driver Download

Amd Radeon Hd 6770m Driver Details:

Amd Radeon Hd 6770m File Name: amd_radeon_hd_6770m.zip

Amd Radeon Hd 6770m Driver Version: 4369y

Amd Radeon Hd 6770m ZIP Size: 140.kb

Amd Radeon Hd 6770m now has a special edition for these Windows versions: Windows 7, Windows 7 64 bit, Windows 7 32 bit, Windows 10, Windows 10 64 bit,, Windows 10 32 bit, Windows 8, Windows 8 Pro 64bit, Windows 10 IoT 32bit, Windows Vista Enterprise (Microsoft Windows NT 6.0.6000.0) 32bit, Windows 7 Professional 64bit, Windows 10 32bit, Windows 10 S 64bit, Windows 10 Pro Education 64bit, Windows 10 Education 64bit, Windows 10 Pro 32bit, Windows 8 64bit, Windows RT 32bit, Windows Vista Home Basic 64bit, Windows XP Starter Edition 64bit, Windows 7 Service Pack 1 (Microsoft Windows NT) 32bit,

Amd Radeon Hd 6770m Download Stats:

Direct Download Success Stats:

Reports Issued By 348/442 Users

Success Reported By 39/348 Users

Driver Download Score68/100

Driver Installation Score74/100

Overall preformance Score66/100

Installation Manager Success Stats:

Reports Issued By 2549/3078 Users

Success Reported By 2045/2549 Users

Driver Download Score98/100

Driver Installation Score91/100

Overall preformance Score97/100

DOWNLOAD OPTIONS:

1. Direct Download

This option requires basic OS understanding.
Select Your Operating System, download zipped files, and then proceed to
manually install them.
Recommended if Amd Radeon Hd 6770m is the only driver on your PC you wish to update.

2. Driver Installation Manager

This option requires no OS understanding.
Automatically scans your PC for the specific required version of Amd Radeon Hd 6770m + all other outdated drivers, and installs them all at once.

Other drivers most commonly associated with Amd Radeon Hd 6770m problems:

Amd Radeon Hd 6770m may sometimes be at fault for other drivers ceasing to function

These are the driver scans of 2 of our recent wiki members*

Scan performed on 4/24/2019, Computer: BenQ Joybook A52 — Windows 7 64 bit

Outdated or Corrupted drivers:12/21

Device/Driver	Status	Status Description	Updated By Scanner
Motherboards
Intel(R) 5000 Series Chipset FBD Registers — 25F5	Corrupted By Amd Radeon Hd 6770m
Mice And Touchpads
Microsoft Microsoft USB Wheel Mouse Optical	Corrupted By Amd Radeon Hd 6770m
(Standard mouse types) USB HID-compliant mouse	Up To Date and Functioning
Genius HID mouse	Up To Date and Functioning
Usb Devices
Renesas NEC Electronics USB 3.0 Root Hub	Up To Date and Functioning
Alcatel Android	Corrupted By Amd Radeon Hd 6770m
NTT DoCoMo FOMA P905i	Up To Date and Functioning
Sound Cards And Media Devices
Motorola Motorola Messenger Modem Audio Device	Up To Date and Functioning
Network Cards
Cologne Chip AG, Billion Electric Network Controller	Up To Date and Functioning
Keyboards
Microsoft Keyboard Device Filter	Up To Date and Functioning
Hard Disk Controller
Intel(R) ICH8/ICH8R Family LPC Interface Controller — 2810	Corrupted By Amd Radeon Hd 6770m
Others
Intel USB-IF USB 3.0 Hub	Up To Date and Functioning
Microsoft Texas Instruments PCI-1520 CardBus Controller	Outdated
Nokia Nokia USB Phone Parent	Outdated
SMSC SMSC Fast Infrared Driver	Outdated
Cameras, Webcams And Scanners
Canon CanoScan 3200/3200F	Corrupted By Amd Radeon Hd 6770m
Video Cards
ATI RADEON X300 Series Secondary	Up To Date and Functioning
Input Devices
Wacom Virtual Keyboard Interface	Corrupted By Amd Radeon Hd 6770m
Port Devices
hspa Modem Application4 port (COM7)	Corrupted By Amd Radeon Hd 6770m
Monitors
Sony Digital Flat Panel (1024×768)	Corrupted By Amd Radeon Hd 6770m
Mobile Phones And Portable Devices
Acer NOKIA	Corrupted By Amd Radeon Hd 6770m

Scan performed on 4/25/2019, Computer: NEC VERSAL2101 RNB31065295 — Windows 7 32 bit

Outdated or Corrupted drivers:6/18

Device/Driver	Status	Status Description	Updated By Scanner
Motherboards
Intel(R) Turbo Boost Technology Driver	Up To Date and Functioning
Mice And Touchpads
Sentelic Finger Sensing Pad	Up To Date and Functioning
WheelMouse HID-compliant mouse	Corrupted By Amd Radeon Hd 6770m
Usb Devices
Logitech Logitech USB Camera (QuickCam E2500)	Up To Date and Functioning
Hewlett-Packard HP Photosmart 8200 Series (DOT4USB)	Outdated
Sound Cards And Media Devices
ASUSTek ASUSTeK Tiger Capture Device	Up To Date and Functioning
Network Cards
Ralink ASUS USB-N53 802.11a/b/g/n Network Adapter	Up To Date and Functioning
Keyboards
Microsoft HID Keyboard	Up To Date and Functioning
Hard Disk Controller
Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller — 1E03	Corrupted By Amd Radeon Hd 6770m
Others
Broadcom HP integrated module with Bluetooth wireless technology	Corrupted By Amd Radeon Hd 6770m
Nokia Nokia C6-00 USB LCIF	Up To Date and Functioning
Nokia Nokia USB OBEX	Up To Date and Functioning
Cameras, Webcams And Scanners
EPSON EPSON Stylus CX6400	Up To Date and Functioning
Video Cards
ATI RADEON X600 Series Secondary (Microsoft Corporation — WDDM)	Up To Date and Functioning
Input Devices
Lenovo ThinkPad USB Travel Mouse (HID)	Up To Date and Functioning
Port Devices
Prolific Prolific USB-to-Serial Bridge (COM6)	Outdated
Monitors
Sony Digital Flat Panel (1024×768)	Corrupted By Amd Radeon Hd 6770m
Mobile Phones And Portable Devices
Acer NOKIA	Up To Date and Functioning

Driver Model	OS	Original Upload Date	Last Modification	Driver File	File Size	Compatible Computer Models	Availabilty To Instalation Manager
Amd Radeon Hd 6770m X83382.1	For Windows 7 32 bit	12/25/2014	12/27/2016	all_drivers-x83382.1.exe	106kb	IBM IBM System X3100 M4 -[2582B2A, Lenovo ThinkPad T530i, Sony VPCW126AG, Lenovo 6086WKY, Toshiba SATELLITE P50-A-14L, Fujitsu AMILO Li 2732, NEC PC-VJ20ERZE1, DEPO DEPO_VIP_M8710, and more.
Amd Radeon Hd 6770m W7082.19	For Windows 7 64 bit	9/4/2014	12/27/2016	all_drivers-w7082.19.exe	48kb	HOUTER ORO-PC, HP 810-170st, Compaq PC139A-ABA SR1115CL NA431, HP HP Touchsmart 300-1120, HP HP ProBook 4510s, Packard Bell IMEDIA D5230 BE, HP VC906AA-ABF IQ842f, and more.
Amd Radeon Hd 6770m 22602.1	For Windows 7	10/29/2014	12/29/2016	all_drivers-22602.1.exe	133kb	Sony VPCF13WFX, HP S5-1217, Compaq PC139A-ABA SR1115CL NA431, Biostar TForce 550, VMware VMware7,1, Sony VPCF11HGX, LG R1-GLMMA3, Sony VPCCW1TFX, Toshiba SATELLITE C855D-122, HP EC658AA-ABH W5170.NL, Lenovo ThinkPad X230, Buympc MPC Compute, and more.
Amd Radeon Hd 6770m 31.12.19	For Windows 10	11/10/2014	12/29/2016	all_drivers-31.12.19.exe	109kb	Acer Extensa 5010, IBM 8124PAT, HP Pavilion dv9000, LG R490-KR7WK, Toshiba Dynabook CX/45H, HP Pavilion ze5600, NEC PC-VN370CS1KS, LG R490-G.AAH1RE2, Sony SVL2412V1EB, and more.
Amd Radeon Hd 6770m 21.1472	For Windows 10 64 bit	12/6/2014	12/28/2016	all_drivers-21.1472.exe	21kb	WIPRO WIV37455-0863, Sony VGN-FW160AE, Toshiba Satellite S50-A0317, Compaq Evo N620c, Toshiba SATELLITE C855-1TE, HP DA322A-ABZ 434, AT ALSEN PROFI 41G, Lenovo ThinkPad T530i, IBM ThinkCentre M52, HP GS184AA-AB0 a6240tw, Packard Bell IMEDIA 6556, and more.
Amd Radeon Hd 6770m G3232.11.1	For Windows 7 32 bit	9/13/2014	12/30/2016	all_drivers-g3232.11.1.exe	25kb	Compaq EG735AA-ABH SR1560NL NL530, IBYTE AS471100, Sony VPCJ126FJ, Packard Bell Ixtreme M5741, and more.
Amd Radeon Hd 6770m A70224	For Windows 7 64 bit	11/2/2014	12/28/2016	all_drivers-a70224.exe	174kb	IBM 2673CXG, Fujitsu STYLISTIC Q572, Fujitsu FMVLRD7N24, Mustek KDZ68DBM, and more.
Amd Radeon Hd 6770m M2.1001.11.1	For Windows 7	11/28/2014	12/29/2016	all_drivers-m2.1001.11.1.exe	31kb	HP HP 510 Notebook PC, Sony VPCEJ2S1R, Toshiba Dynabook EX1/524CDE, Panasonic CF-19TH1H1QW, HP HP Compaq nx6120, Acer Veriton S670, NEC PC-MJ18XAZEZXS9, Sony VGN-B90PSY, IBM 8305VBG, and more.
Amd Radeon Hd 6770m 2346	For Windows 10	2/15/2015	12/29/2016	all_drivers-2346.exe	101kb	Lenovo 3626AK4, IBM 26476AG, HP P6570jp, Seneca PRO157094, and more.
Amd Radeon Hd 6770m 71.1983	For Windows 10 64 bit	12/29/2014	12/30/2016	oreb-71.1983.exe	115kb	Lenovo 20AQCTO1WW, HP VD019AA-UUW p6110sc, Packard Bell IXtreme X9240, Compaq DT176A-ABE S5320ES ES340, Fujitsu FMVNP2PL, Epson ST160EEMR2, RM Plc RM ECOQUIET 630A, and more.
Amd Radeon Hd 6770m N71.11.183	For Windows 8	2/1/2015	12/27/2016	all_drivers-n71.11.183.exe	134kb	LG P1-P7200M, NEC PC-MY26XRZJTSBJ, Sony VGN-CS36SJ_R, NEC PC-VK24LFW23RZH, Sony VGN-FJ77SP_W, Sony VGX-TP1L, WIPRO WIV37455-0067, Toshiba Satellite C660-196, Packard Bell Imedia I5800, and more.
Amd Radeon Hd 6770m 44077	For Windows 7 32 bit	10/29/2014	12/28/2016	-44077.exe	86kb	IBM 1871WNV, Acer Veriton 5800FX, LG R490-K.ARA2BA3, Sony VGN-SZ780U, Acer Aspire 8730G, IBM 26721LG, and more.

Please Note: There are particular operating systems known to have problems with Amd Radeon Hd 6770m:

• Windows RT
• Windows 10 Mobile
• Windows 8 Enterprise
• Windows 10 Pro
• Windows Vista Home Basic

If you encounter problems with the direct download for these operating systems, please consult the driver download manager for the specific Amd Radeon Hd 6770m model.