Install and use a scanner in Windows 10

When you connect a scanner to your device or add a new scanner to your home network, you can usually start scanning pictures and documents right away. If your scanner doesn’t automatically install, here’s some help to get things working.

Select one of the following sections, or select Show all. Any section you choose will open to show you more info on using your scanner.

In most cases, all you have to do to set up a scanner is to connect it to your device. Plug the USB cable from your scanner into an available USB port on your device, and turn the scanner on. If that doesn’t work, here’s a way to do it manually.

Select Start > Settings > Devices > Printers & scanners or use the following button.
Open the Printers & scanners settings

Select Add a printer or scanner. Wait for it to find nearby scanners, then choose the one you want to use and select Add device.

Note: If your scanner is included in a multifunction or All-In-One printer, you may only see the name of your printer. To see your scanner, under Printers & scanners, select your installed printer, select Manage, and then choose your scanner.

If your scanner is turned on and connected to the network, Windows should find it automatically. Available scanners can include all scanners on a network, such as Bluetooth and wireless scanners or scanners that are plugged into another device and shared on the network. Here’s a way to do it manually.

Select Start > Settings > Devices > Printers & scanners or use the following button.
Open the Printers & scanners settings

Select Add a printer or scanner. Wait for it to find nearby scanners, then choose the one you want to use, and select Add device.

If your scanner isn’t in the list, select The printer that I want isn’t listed, and then follow the instructions to add it manually.

If you use wireless access points, extenders or multiple wireless routers with separate SSIDs, you’ll need to ensure that you’re connected to the same network as the scanner for your PC to find and install it.

If you have a new wireless scanner that hasn’t been added to your home network, read the instructions that came with the scanner and check the scanner manufacturer’s website to learn more and to get up-to-date software for your scanner.

If your scanner is included in a multifunction or All-In-One printer, you may only see the name of your printer. To see your scanner, under Printers & scanners, select your installed printer, select Manage, and then choose your scanner.

You might need administrator permission to install some scanners.

If you want to see if your scanner is installed, make sure that your scanner is turned on and use the Open the Printers & scanners settings button, or follow these steps:

Under Printers & devices, look for your scanner.

Note: If your scanner is included in a multifunction or All-In-One printer, you may only see the name of your printer. To see your scanner, under Printers & scanners, select your installed printer, select Manage, and then choose your scanner.

Once your scanner is installed, use the Windows Scan app to scan a picture or document. Here’s how:

Note: Need to install the Windows Scan app? You can get the app at Microsoft Store.

Make sure your scanner is turned on.

In the search box on the taskbar, type Windows Scan, and then select Scan from the results.

Do one of the following:

Place the item you want to scan face down on the scanner’s flatbed and close the cover.

Place the item you want to scan in the scanner’s document feeder.

On the Scan page, do the following:

Under Scanner, select the scanner you want to use.

Under Source, select the location you prefer to scan from.

Under File type, select the type of file you want the scan to be saved as. For example, you can save the file in different file formats—such as JPEG, Bitmap, and PNG.

Select Show more to show the Save file to options.

Under Save file to, browse to the location where you want to save the scan.

Select Scan at the bottom of the screen to scan your document or picture.

After your scan is finished, select View to see the scanned file before you save it, or select Close to save it. You can edit the scanned document or picture in the preview that appears when you select View.

To locate a previously saved scan file, select File Explorer from the taskbar, and then select the location that you chose to save your scanned files.

If none of these instructions solved your scanner problem, there could be an issue with the scanner itself. Go to the scanner manufacturer’s website for specific troubleshooting info.

Установка и использование сканера в Windows 10

Как правило, подключив сканер к устройству или добавив новый сканер в домашнюю сеть, вы можете сразу начать сканирование изображений и документов. Если сканер не устанавливается автоматически, ознакомьтесь с этой статьей, чтобы получить помощь в работе.

Выберите один из следующих разделов или нажмите Показать все. При открытии любого раздела отобразятся дополнительные сведения об использовании сканера.

В большинстве случаев для установки сканера достаточно подключить его к устройству. Подключите USB-кабель к сканеру к USB-порту устройства и включите сканер. Если это не сработает, вот как можно сделать это вручную.

Нажмите кнопку Пуск > Параметры > Устройства > Принтеры и сканеры или используйте следующую кнопку.
Открытие параметров «принтеры & сканеры»

Выберите Добавить принтер или сканер. Дождитесь, когда он найдется рядом со сканерами, выберите нужный вариант и нажмите кнопку Добавить устройство.

Примечание: Если сканер входит в многофункциональный или один из принтеров, вы можете увидеть только название принтера. Чтобы просмотреть сканер, в разделе принтеры & сканерывыберите установленный принтер, нажмите кнопку Управление, а затем выберите нужный сканер.

Если сканер включен и подключен к сети, Windows найдет его автоматически. Список доступных сканеров может включать в себя все сканеры в сети, например беспроводные и Bluetooth-сканеры или сканеры, подключенные к другим устройствам и доступные в сети. Ниже описан способ, как сделать это вручную.

Нажмите кнопку Пуск > Параметры > Устройства > Принтеры и сканеры или используйте следующую кнопку.
Открытие параметров «принтеры & сканеры»

Выберите Добавить принтер или сканер. Дождитесь, когда он найдется рядом со сканерами, выберите нужный вариант и нажмите кнопку Добавить устройство.

Если сканера нет в списке, выберите Необходимый принтер отсутствует в списке, а затем следуйте инструкциям, чтобы добавить его вручную.

При использовании беспроводных точек доступа, расширителей или нескольких беспроводных маршрутизаторов с отдельными SSID необходимо убедиться, что вы подключены к той же сети, что и сканер, чтобы компьютер нашел и установил его.

Если вы приобрели беспроводной сканер, то сведения о том, как добавить его в домашнюю сеть, см. в руководстве, поставляемом в комплекте с сканером. Дополнительные сведения и новые версии программного обеспечения для сканера см. на веб-сайте его изготовителя.

Если сканер входит в многофункциональный или один из принтеров, вы можете увидеть только название принтера. Чтобы просмотреть сканер, в разделе принтеры & сканерывыберите установленный принтер, нажмите кнопку Управление, а затем выберите нужный сканер.

Для установки некоторых сканеров вам может потребоваться разрешение администратора.

Если вы хотите узнать, установлен ли на вашем сканере, убедитесь, что сканер включен, и нажмите кнопку » открыть принтеры & сканеры » или выполните указанные ниже действия.

В разделе Принтеры и устройства найдите ваш сканер.

Примечание: Если сканер входит в многофункциональный или один из принтеров, вы можете увидеть только название принтера. Чтобы просмотреть сканер, в разделе принтеры & сканерывыберите установленный принтер, нажмите кнопку Управление, а затем выберите нужный сканер.

После установки сканера используйте приложение «Сканер Windows» для сканирования документа или изображения. Для этого выполните следующие действия.

Примечание: Необходимо установить приложение «Сканер Windows»? Вы можете получить приложение в Microsoft Store.

Убедитесь, что сканер включен.

В поле поиска на панели задач введите » сканирование Windows» и выберите пункт » Сканировать из результатов».

Выполните одно из следующих действий:

Поместите документ, который следует сканировать, лицевой стороной вниз на планшет сканера и закройте крышку.

Поместите документ, который требуется отсканировать, в податчик документов сканера.

На странице «Сканирование» выполните следующие действия.

В разделе Сканер выберите сканер, который хотите использовать.

В разделе Источник выберите расположение для сканирования.

В разделе Тип файла выберите тип файла для сохранения сканированного изображения. Например, файл можно сохранить в различных форматах: JPEG, BMP и PNG.

Выберите Показать больше для отображения параметров сохранения файла.

В разделе Конечная папка укажите желаемое расположение для сохранения файла, полученного в результате сканирования.

Нажмите кнопку Сканировать в нижней части экрана, чтобы отсканировать документ или изображение.

После завершения проверки нажмите кнопку Просмотр , чтобы Просмотреть сканированный файл, а затем нажмите кнопку Закрыть , чтобы сохранить его. Вы можете редактировать отсканированный документ или изображение в окне предварительного просмотра, которое появляется при выборе пункта Просмотр.

Чтобы найти сохраненные ранее файл сканирования выберите Проводник на панели задач, а затем выберите расположение, которое вы выбрали для сохранения сканированных файлов.

Если ни одно из этих действий не помогло решить проблему со сканером, возможно, проблема заключается в неправильной работе оборудования самого сканера. Посетите на веб-сайт производителя сканера для получения конкретной информации об устранении неполадок.

Install Distributed Scan Server

Applies To: Windows Server 2012

This guide describes how to install and configure Distributed Scan Server on a single computer running Windows Server 2012. Distributed Scan Server is a server role included in the Print and Document Services server role. You can use Distributed Scan Server to help you automate document processes in your organization and provide a central administration point for sharing and managing network scanners.

To install Disturbed Scan Server on a computer, it must be a member of a domain.

For information about Print Servers, see Print and Document Services Overview.

New for Windows Server 2012, the Scan Server now supports Kerberos user authentication for connections to the scan server. In addition, when adding a scan process you have the option to allow the user to enter a document name at the scanner, and the option to send a copy of the scan to the user’s email.

The Distributed Scan Server role requires scanners that support Distributed Scan Management (DSM). Windows Server 2012 implements DSM and uses Web Services on Devices (WSD) technologies to integrate scanning devices into the system. For a list of scanners available that support DSM, see Distributed Scan Management (DSM) Scanners. For more information about DSM see Distributed Scan Management (DSM) in the MSDN Technical Library at https://go.microsoft.com/fwlink/?LinkId=204841.

You can install role services using the Add Roles and Features Wizard. However, after you complete the wizard, you must add, share, and configure network scanners separately. As part of installation, associated Microsoft Management Console (MMC) snap-ins, services, and other tools are installed. You can use these tools to perform the additional sharing and configuration tasks.

Distributed Scan Server requires a Server with a GUI installation . You cannot install Distributed Scan Server on a Server Core Installation or a Minimal Server Interface installation. For more information about server installation options, see Windows Server Installation Options.

To perform all tasks described in this topic, you must be a member of the Administrators group, or you must have been delegated the appropriate permissions. For more information about configuring user and group permissions, see Change Permissions for Scan Users and Groups for scan servers (https://go.microsoft.com/fwlink/?LinkId=171019).

This guide contains the following sections:

Step 1: Install software

You can use the Add Roles and Features Wizard in Server Manager to install the Print and Document Services role (needed for the Distributed Scan Server role service) and associated role services, MMC snap-ins, and tools.

The following MMC snap-ins are installed:

Print Management. This snap-in enables you to manage printers, print queues, printer drivers, and printer connections.

Scan Management. This snap-in enables you to manage scanners and scan processes. Scan processes allow you to define how to process scanned documents, and then route them to network folders, SharePoint sites, and to e-mail recipients. Remote management is not supported. To administer a Distributed Scan Server, you must do it from the local console.

The Distributed Scan Server role requires scanners that support Distributed Scan Management (DSM). Windows Server 2012 implements DSM and uses Web Services on Devices (WSD) technologies to integrate scanning devices into the system. For more information about DSM see Distributed Scan Management (DSM) in the MSDN Technical Library at https://go.microsoft.com/fwlink/?LinkId=204841.

You can also use these snap-ins to define user and group security permissions for accessing and using network printers and scan processes.

To install the Print and Document Services role

Click Server Manager on the taskbar.

Click Add roles and features on the Dashboard.

In the Add Roles and Features Wizard, on the Before you begin page, click Next.

On the Select installation type page, verify that Role-based or feature-based installation is selected and click Next.

On the Select destination server page, verify that your target server is selected and click Next.

On the Select server roles page, select Print and Document Services and click Add Features and then click Next.

On the Print and Document Services overview page, click Next.

On the Select features page, click Next.

On the Select role services page, click the Distributed Scan Server check box and verify that the Print Server box is checked, and then click Next.

On the Confirm installation selections page, click Install.

Click Close to close the wizard and then restart the server.

Step 2: Configure the server

Part of the configuration of the server takes place during installation. However, there are a few issues that might apply to your environment that involve post-configuration, including the following:

To detect Web Services on Devices (WSD) printers and scanners to view and monitor them on your network, network discovery must be enabled. To detect WSD printers, the Device Association Service must also be running.

Write and List permissions are needed to run scan processes. The Read permission is needed to read scan processes stored in Active Directory Domain Services (AD DS). You should consider removing any unneeded permissions from the Distributed Scan Server service account.

This section contains the following instructions:

To detect WSD printers and scanners on the network

To enable network discovery of printers and scanners, right-click the Start charm, click Control Panel, and then click Network and Internet.

On the Network and Internet page, click Network and Sharing Center.

On the Network and Sharing Center page, click Change advanced sharing settings.

On the Advanced sharing settings page, click the Domain drop-down arrow, click Turn on network discovery, and then click Save changes.

Then, to start the Device Association Service, right-click the Start charm, click Computer Management, under Services and Applications click Services.

In the center pane, right-click Device Association Service, and then click Start.

To configure settings for the scan server

Open Server Manager.

The Distributed Scan Server role requires scanners that support Distributed Scan Management (DSM). Windows Server 2008 R2 implements DSM and uses Web Services on Devices (WSD) technologies to integrate scanning devices into the system. For more information about DSM see Distributed Scan Management (DSM) in the MSDN Technical Library at https://go.microsoft.com/fwlink/?LinkId=204841.

In the menu bar, click the notification flag. You will see a post-deployment notification for Distributed Scan Server. Click Perform additional configuration. The Scan Management console opens.

Ensure that Scan Servers is selected in the left pane. In the right pane under Actions, click Configure local scan server. The Scan Server Configuration Wizard opens.

Follow the instructions in the Scan Server Configuration Wizard to change the scan server service account, e-mail server information, temporary scan folder and size, SSL encryption certificate, user authentication (Kerberos or client certificates) for the scan server security option.

If you choose Require User Authentication for your security setting option, you must ensure that the Scan Operators group has write access to the scan server’s computer object in Active Directory. To do this, use the following procedure: Open Active Directory User and Computers. Click View and click Advanced Features . Expand your domain, and then expand either the Computers or Domain Controllers folder depending on where your scan server computer is located. Locate your scan server computer account, then right-click it and click Properties . Click the Security tab, and then click Add . In the Enter the object names to select text box, type scan and then click Check Names . The Scan Operators group should appear in the text box. Click OK . In the Permissions for Scan Operators area, click the Write check box and then click OK . Close Active Directory Users and Computers.

After the scan server is configured, download the Active Directory Schema Extensions LDF file to your domain controller if you have a Windows ServerВ 2003 or Windows ServerВ 2008 domain environment. This file is available from the Microsoft Download Center at Windows Server 2008 R2 Distributed Scan Management Active Directory Schema update (https://go.microsoft.com/fwlink/?LinkId=150121). This LDF file extends the AD DS schema to include scan process container objects. Scan process information is stored in AD DS. After you apply this schema, the scan servers you set up in the domain will work with the new schema.

As part of this configuration process, you will need a certificate. You should always select a certificate issued by a certification authority (CA) that is trusted by clients and devices connecting to the scan server. The subject name of the certificate must match the fully qualified domain name (FQDN) of the scan server.

If you define a scan process that delivers scanned documents to a SharePoint site, you must manually enter the SharePoint URL in the wizard, rather than copying and pasting the SharePoint URL from your browser address bar. Also, we recommend that you limit the number of scan processes to a number that is manageable by end users. Defining too many scan processes can be confusing to end users.

Step 3: Add and share scan devices

Now you are ready to add and share devices.

You can use the MMC snap-ins to manage printers and scanners that are located on the same subnet as your server.

You can use the Scan Management snap-in to add scanners that you want to manage on your network. Remote management is not supported. To administer a Scan Server, you must do it from the local console.

To add WSD printers, you must already have network discovery enabled. For instructions, see “To detect WSD printers and scanners on the network” in this document.

To add a network scanner to the scan server

Click the Start charm, and then click Scan Management.

The Distributed Scan Server role requires scanners that support Distributed Scan Management (DSM). Windows Server 2012 implements DSM and uses Web Services on Devices (WSD) technologies to integrate scanning devices into the system. For a list of scanners available that support DSM, see Distributed Scan Management (DSM) Scanners. For more information about DSM see Distributed Scan Management (DSM) in the MSDN Technical Library at https://go.microsoft.com/fwlink/?LinkId=204841.

In the left pane, click Scan Management, right-click Managed Scanners, and then click Manage.

To add a scanner, in the Add or Remove Scanners dialog box, type the host name, IP address, or URI of the scanner, and then click Add.

Scanners must support WSD. TCP/IP and USB scanners are not supported.

Additional resources

For more information, see the following resources on the Microsoft Web site:

For information about Print and Document Services, see Print and Document Services Overview

For information about Fax Server, see Fax Server Step-by-Step Guide