Back up your Documents, Pictures, and Desktop folders with OneDrive

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You can back up your important folders (your Desktop, Documents, and Pictures folders) on your Windows PC with OneDrive PC folder backup, so they’re protected and available on other devices. If you haven’t already set up OneDrive on your computer, see Sync files with OneDrive in Windows. There’s no extra cost for PC folder backup (up to 5 GB of files without a subscription). See OneDrive plans.

Note: If you’re surprised that your files are saving to OneDrive, see Files save to OneDrive by default in Windows 10.

Set up PC folder backup

If you’re prompted to back up your important folders (Desktop, Documents, and Pictures), select the prompt to start the folder backup wizard.

If you didn’t see the prompt or you already closed the wizard, select the white or blue cloud icon in the Windows notification area, and then select Help & Settings > Settings, then Backup > Manage backup.

In the Back up your folders dialog, make sure the folders that you want to back up are selected.

Select Start backup.

You can close the dialog box while your files sync to OneDrive. Or, to watch your files sync, select View upload progress. If you already closed the dialog, to open the OneDrive activity center, select the white or blue cloud in the notification area.

Access your backed up folders on any device

When your files finish syncing to OneDrive, they’re backed up and you can access them from anywhere in Documents, Desktop, or Pictures. When you back up your Desktop folder, the items on your desktop roam with you to your other PC desktops where you’re running OneDrive.

You can back up a maximum of 5 GB of files in OneDrive for free, or up to 1 TB with a Microsoft 365 subscription.

If you’re signed in to the OneDrive sync app on your computer, you can use File Explorer to access your OneDrive. You can also use the OneDrive mobile app to access your folders on any device.

Manage or stop PC folder backup

To stop or start backing up your folders in OneDrive, update your folder selections in OneDrive Settings.

Open OneDrive settings (select the white or blue cloud icon in your notification area, and then select Help & Settings > Settings.)

In Settings, select Backup > Manage backup.

To start backing up a folder, select any folder that doesn’t say Files backed up, and then select Start backup.

To stop backing up a folder, select Stop backup, and confirm your request. See important notes below.

When you stop backing up a folder, the files that were already backed up by OneDrive stay in the OneDrive folder, and will no longer appear in your device folder.

In the folder that you stopped backing up, you’ll see an icon titled Where are my files that’s a shortcut to your folders in OneDrive. To access your files, select the icon to open the folder in OneDrive.

If you want those files back in your device folder and not in OneDrive, move them manually from the OneDrive folder back to your device folder. Note that any new files you add to that folder on your device won’t be backed up by OneDrive after you stop the backup.

To move the files. select Where are my files to open the folder in OneDrive, then select the files that you want to move to your device folder, and drag them to that location.

Fix problems with PC folder backup

Here are a list of errors you might see when you set up PC folder backup and how to resolve them:

The following file type can’t be protected: Outlook database files (.pst).

Folder protection is unavailable: A common reason for this error is that important folders on PCs that are connected to a domain can’t be protected in a personal OneDrive account (when you’re signed in with a Microsoft account). For info about data protection solutions, contact your IT administrator. You shouldn’t have this issue with a work or school account.

File exceeds the maximum path length: Make sure the entire file path, including the file name, contains fewer than 260 characters. An example of a file path is:
C:\Users\ \Pictures\Saved\2017\December\Holiday\NewYears\Family…
To resolve this, shorten the name of your file or the name of subfolders in OneDrive, or select a sub-folder that’s closer to the top-level folder.

File exceeds the maximum file size: OneDrive can’t sync files over 250GB. Remove these files from the folder you want to protect and then try again.

The file name isn’t allowed in OneDrive: File names can’t start with a space or include any of these characters: \ : / * ? » | . Please move or rename the file to continue.

The folder isn’t selected for syncing: The folder with the error is not syncing to your PC. To resolve this error, open OneDrive Settings (right-click the white or blue cloud icon in your notification area, and select Settings), select Choose Folders, and then make sure the folder you want to protect is selected. If Pictures is showing this error, make sure that Pictures, Screenshots, and Camera Roll are all selected (or don’t exist). It’s also possible that the OneDrive folder has a different name from the Windows important folder.

Important folders aren’t in the default locations: The folder with the error contains another important folder and can’t be protected until the contained folder is moved. Important folders that may be contained within the folder include: Documents, Desktop, Pictures, Screenshots, Camera Roll, or the OneDrive folder.

An unknown error occurred, with error code 0x80070005: If you receive error code 0x80070005, the «Prohibit User from manually redirecting Profile Folders» group policy is enabled. You may find that the files from the folders you selected were moved to identically named folders in your OneDrive folder, and the original locations are empty. Move the folder contents back to the original locations and ask your administrator whether the policy can be changed.

Folder contains a reparse point (junction point or symlink): The folder you want to protect contains a special file type that links parts of the file system together. These items can’t be protected. To protect the folder, remove the file causing the issue.

Post PC folder backup: OneDrive tries to automatically re-open notebooks that were previously open. In rare cases, some notebooks may not be automatically loaded in the OneNote desktop app after PC folder backup. Workaround for this issue is to reopen the notebooks in the OneNote app using File > Open.

Caution: Some applications may depend on these links to function properly. Remove only the links that you know are safe to modify.

Learn more

If Microsoft Outlook or OneDrive is misbehaving and your PST file is in OneDrive, you might try removing the Outlook .pst data file from OneDrive.

Need more help?

Get online help
See more support pages for OneDrive and OneDrive for work or school.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

Contact Support
If you still need help, contact support through your browser or shake your mobile device while you’re in the OneDrive app.

Got feedback?
OneDrive UserVoice is your place to suggest the features you’d like to see us add to OneDrive. While we can’t guarantee any specific features or timelines, we will respond to every suggestion that gets at least 500 votes.

Back up and restore your PC

To learn how to back up and restore individual files on a Windows-based computer:

To learn how to back up and restore in Windows 10:

Back up

There are several ways to back up your PC.

Select the Start button, then select Control Panel > System and Maintenance > Backup and Restore.

Do one of the following:

If you’ve never used Windows Backup before, or recently upgraded your version of Windows, select Set up backup, and then follow the steps in the wizard.

If you’ve created a backup before, you can wait for your regularly scheduled backup to occur, or you can manually create a new backup by selecting Back up now.

If you’ve created a backup before, but want to make a new, full backup rather than updating the old one, select Create new, full backup, and then follow the steps in the wizard.

Note: Do not back up files to the same hard disk that Windows is installed on. For example, do not back up files to a recovery partition. Always store media used for backups (external hard disks, DVDs, or CDs) in a secure place to prevent unauthorized people from having access to your files; a fireproof location separate from your computer is recommended. You might also consider encrypting the data on your backup.

Create a system image

System images contain all of the info on your PC at a particular state.

Right-click the Start button, then select Control Panel > System and Maintenance > Backup and Restore.

In the left pane, choose Create a system image, and then follow the steps in the wizard. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

Note: To create a system image of a drive, it must be formatted to use the NTFS file system. If you save the system image on a hard drive or USB flash drive, it must be formatted to use the NTFS file system.

Keeping different versions of system images

You can keep several versions of system images. On internal and external hard drives, older system images will be deleted when the drive runs out of space. To help conserve disk space, delete older system images.

If you’re saving your system images in a network location, you can only keep the most current system image for each computer. System images are saved in the format of drive\WindowsImageBackup\computer name\. If you already have a system image for a computer and are creating a new one for the same computer, the new system image will overwrite the old one.

If you want to keep the old system image, you can copy it to a different location before creating the new system image by following these steps.

Navigate to the location of the system image.

Copy the WindowsImageBackup folder to a new location.

Create a restore point

You can use a restore point to restore your computer’s system files to an earlier point in time. Restore points are automatically created each week by System Restore and when your PC detects change, like when you install an app or driver.

Here’s how to create a restore point.

Right-click the Start button, then select Control Panel > System and Maintenance > System.

In the left pane, select System protection.

Select the System Protection tab, and then select Create.

In the System Protection dialog box, type a description, and then select Create.

Restore

Right-click the Start button, then select Control Panel > System and Maintenance > Backup and Restore.

Do one of the following:

To restore your files, choose Restore my files.

To restore the files of all users, choose Restore all users’ files.

Do one of the following:

To look through the contents of the backup, select Browse for files or Browse for folders. When you’re browsing for folders, you won’t be able to see the individual files in a folder. To view individual files, use the Browse for files option.

To search the contents of the backup, select Search, type all or part of a file name, and then select Search.

Tip: If you’re searching for files or folders associated with a specific user account, you can improve search results by typing the location of the file or folder in the Search for box. For example, to search for all JPG files that were backed up, type JPG in the Search for box. To only search for JPG files associated with the user Bill, type C:\Users\Bill\JPG in the Search for box. Use wildcard characters such as *.jpg to search for all JPG files that were backed up.

Restore a backup made on another computer

You can restore files from a backup that was created on another computer running Windows Vista or Windows 7.

Select the Start button, then select Control Panel > System and Maintenance > Backup and Restore.

Choose Select another backup to restore files from, and then follow the steps in the wizard. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

Find files that were restored from a backup made on another computer

If you’re restoring files from a backup that was made on another computer, the files will be restored in a folder under the user name that was used to create the backup. If the user names are different, you’ll need to navigate to the folder where the files are restored. For example, if your user name was Molly on the computer that the backup was made on but your user name is MollyC on the computer that the backup is being restored on, the restored files will be saved in a folder labelled Molly.

To find restored files:

Select the Start button, then select Computer.

Double-click the icon of the drive that the files are saved on, for example C:\.

Double-click the Users folder. You will see a folder for each user account.

Double-click the folder for the user name that was used to create the backup. The restored files will be in the various folders based on where they were located originally.

Restore files from a file backup after restoring your computer from a system image backup

After you restore your computer from a system image backup, there may be newer versions of some of your files in a file backup that you want to restore.

To restore files from a file backup that was created after the system image backup was created, follow these steps.

Select the Start button, then select Control Panel > System and Maintenance > Backup and Restore.

Choose Select another backup to restore files from. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

In Backup Period, select the date range of the backup that contains the files that you want to restore, and then follow the steps in the wizard.