Cisco ip communicator для linux

Cisco IP Communicator¶

Cisco IP Communicator is a SoftPhone for VOIP communications. Mainly used for Corporations that have Cisco desk phones or users who are remote. The issue is that Cisco Jabber, a SIP client, nor the IP Communicator have Linux versions. Wine will work, but it’s normally troublesome to setup or get it working correctly. There were various issues:

• Moving the Window would crash the application
• After a crash, it was near impossible to get it to open back up
• There was a horrendous noise crackling issue (much like with Skype)
• (VPN/Network) Calls would result in no sound

Installing via PlayOnLinux¶

1. Install PlayOnLinux
2. Open PlayOnLinux, install a non-listed program
3. Select all boxes: Use another version of Wine (only if you want to try another version), Configure Wine, Install some libraries
4. Use the system wine first. You can try another version if you’d like.
5. Configure Wine -> Override libraries for crypt32, run as Windows XP
6. Install some libraries -> POL_Function_OverrideDLL, POL_Install_corefonts, POL_Install_crypt32, POL_Internal_InstallFonts
7. Install the application normally by selecting the msi.
8. It will crash at the end. This is normal.
9. Make a shortcut for communicatork9.
10. Run the program normally. It will try a audio tuning wizard. This should succeed. If you hear crackling, this is OK.
11. Configure your phone as necessary.

Installing via Regular Wine¶

Most of the steps used for PlayOnLinux can be done in a regular wineprefix. Ensure corefonts is at least done.

Pulse Audio¶

Many VOIP applications have a sound crackling issue. Skype is no exception. In a different part of this guide, there is a trick to making Skype be OK. However, that’s for Skype. To fix it system wide, we can do this.

Killing pulseaudio or restarting your system will allow this to take affect.

© Copyright 2020, remyabel, nazunalika. Last updated on Aug 30, 2021.

Источник

Cisco IP Communicator

NOTE: This product is no longer being sold.

View the End-of-Life Notice to learn:

• End-of-sale and end-of-life dates
• What replacement products are available
• Information about product support

Turn Your Computer Into a Telephone

Cisco IP Communicator is a Windows PC-based softphone application that lets you use your personal computer to make premium voice and video calls. Offering the latest in IP communications technology, it is easy to acquire, deploy, and use.

With a USB headset or USB speakerphone and Cisco IP Communicator, you can easily access your corporate phone number and voicemail. All you need is an Internet connection and remote access to your corporate network, whether you are working from home, supporting a contact center, or traveling on business.

Benefits gained by your organization include:

• Increased employee productivity
• Limited support required from IT staff
• Increased workforce mobility
• Highly-secure, fully-encrypted communications
• Support for business continuity strategies

Featured Content

Cisco Unified Communications with Microsoft
This demonstration shows how Cisco with Microsoft work together to provide innovative business solutions.

Cisco Unified Workspace Licensing
Cisco Unified Workspace Licensing is a new, easy and affordable program for procurement of a broad range of Cisco Unified Communications applications and services.

Product Support Services

Cisco’s Services can help you increase operational efficiency, lower support costs, and improve availability risk management.

Источник

Cisco IP Communicator 7.0

Available Languages

Download Options

Cisco ® Unified Communications solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time, from any workspace.

Figure 1. Cisco IP Communicator

Cisco IP Communicator Features

• Eight line keys: These keys provide telephone lines and direct access to telephony features.

• Five soft keys: These keys dynamically give users call-feature options.

• Messages: This key provides direct access to voicemail messages.

• Directories: Cisco IP Communicator identifies incoming calls and messages and categorizes them on the screen, allowing users to return calls quickly and effectively using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol Version 3 (LDAP3) standard directory.

• Settings: This key allows users to select from a large number of ringer sounds and background images.

• Services: Cisco IP Communicator allows users to quickly access diverse information such as weather, stocks, quote of the day, or any other Web-based information. The phone uses XML to provide a portal to an ever-growing world of features and information.

• Help: The online Help feature gives users information about the phone keys, buttons, and features.

Cisco IP Communicator Modes

• Cisco IP Communicator offers handset, headset, and high-quality speakerphone modes.

• Headset mode: In this mode, Cisco IP Communicator offers the highest-quality voice communications capabilities.

• Handset mode: Cisco IP Communicator interoperates with third-party USB telephony handsets.

• Speakerphone mode: Cisco IP Communicator converts a computer into a full-duplex, hands-free speakerphone.

• Call Recording — Offers a more efficient method to record calls*

• Silent Monitoring- Uses a more efficient method to observe call center agents*

• Support for multiple lines and directory numbers

Источник

Cisco IP Communicator 8.6

Available Languages

Download Options

Cisco ® Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time, from any workspace.

Cisco IP Communicator (Figure 1) is a Microsoft Windows-based soft-phone application that brings your work telephone to your personal computer. It is easy to deploy and includes some of the latest technology and advancements available for IP communications today. This application gives computers the features of IP phones, enabling high-quality voice calls on the road, in the office, or from wherever you have access to the corporate network.

Cisco IP Communicator is designed for users who require a supplemental telephone when they are away from their desk phone, traveling, or telecommuting. When using Cisco IP Communicator remotely, you are not just taking your office phone with you, you continue to have access to the same familiar phone and video telephony services that you have in the office. This advantage boosts business collaboration and responsiveness and helps organizations keep pace with today’s mobile business environment.

Features and Benefits

Cisco IP Communicator is intuitively designed and easy to use, and it delivers convenient access to a broad range of features:

● Eight line keys: These keys provide telephone lines and direct access to telephony features.

● Five soft keys: These keys dynamically give you call-feature options.

● Messages: This key gives you direct access to your voicemail messages.

● Directories: Cisco IP Communicator identifies incoming calls and messages and categorizes them on the screen, allowing you to return calls quickly and effectively using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol Version 3 (LDAPv3) standard directory.

● Settings: This key allows you to select from a large number of ringer sounds and background images.

● Services: Cisco IP Communicator allows you to quickly access diverse information such as weather, stocks, quote of the day, or any other web-based information. The phone uses XML to provide a portal to an ever-growing world of features and information.

● Help: The online Help feature gives you information about the phone keys, buttons, and features.

Table 1 lists features and benefits of Cisco IP Communicator.

Table 1. Features and Benefits

Cisco IP Communicator Modes

In this mode, Cisco IP Communicator offers the highest-quality voice communications capabilities.

Cisco IP Communicator interoperates with third-party USB telephony handsets.

Cisco IP Communicator converts a computer into a full-duplex hands-free speakerphone.

The solution offers an efficient way to record calls with Cisco Unified Communications Manager 6.1(3) or later.

Multiple lines and directory numbers

Cisco IP Communicator can handle multiple calls.

Configurable speed dials

You can make calls to often-used numbers very quickly.

Calling name and number display

You can see who is calling before answering a call.

The application alerts you when another call is waiting and you are on an existing call.

You can have all of your phone calls forwarded to another number.

You can transfer a phone call to another number.

You can talk with more than one person at the same time.

You can place a call on hold and then pick it up from any other Cisco Unified Communications Manager endpoint.

You can pick up a call placed to a group.

You can quickly call the last dialed number.

You can place the current call on hold.

You can interrupt a call that is currently taking place.

You can have a call made as soon as a line becomes free.

You can use any phone when travelling to a different office.

Message-waiting indicator (MWI)

The application alerts you immediately when you have voicemail messages waiting to be read.

You can have your calls diverted to your voicemail.

You can start an impromptu audio conference with other Cisco Communications Manager endpoints.

You can pick up a call when it is set up as part of a group.

You can stop incoming calls when ringing would be disruptive.

Mobility soft key

You can hand off calls transparently to another number (for example, a cell phone).

You have easy access to international numbers by prefixing with a “+” and the country code.

Contact Center Features

Contact Center Supervisors can observe call center agents call activity without the agent or customer being aware.

You can play a prerecorded message to both an agent and the customer when a contact center call is in session.

You can play a prerecorded announcement message that a customer cannot hear to an agent.

Audio codecs include G.722 wideband, G.711a, G711ų, iLBCm G.729a, G.729ab, G.729b (Skinny Client Control Protocol [SCCP] only), and Internet Speech Audio Codec (iSAC) support.

Audio tuning wizard

You can choose whether to listen to calls through a headset, through the computer speakers, or through a handset.

Audio statistics tracking and analysis

You can diagnose any call-quality problems by looking up adaptive jitter buffer, acoustic echo cancellation, noise suppression, voice activity detection, packet-loss concealment, automatic gain control, Microsoft Windows generic quality-of-service (GQoS) support, and IP Precedence (differentiated services code point [DSCP]) audio priority.

Additional Cisco IP Communicator Features

You can select from more than 24 ring tones.

Flexible protocol choices

The application supports both Cisco SCCP and Session Initiation Protocol (SIP).

The application supports both Cisco VPN 5.0.07.0290 and Cisco AnyConnect ™ 3.0.1047.

Signaling authentication through Transport Layer Security (TLS)

TLS provides secure Cisco IP Communicator voice traffic.

USB Human Interface Device (HID) support

Support of HID is based on telephony device page (0x0B) and supporting keypad, hook-switch, and mute functions.

A list of vendors that have verified their devices for use with Cisco IP Communicator through the Cisco Technology Developer Program is available at http://www.cisco.com/pcgi-bin/ctdp/Search.pl . These devices have passed lab testing and met interoperability criteria, helping ensure that Cisco product specifications have been reached. For more guidance on headsets and handsets for Cisco IP Communicator, please visit http://www.cisco.com/en/US/products/sw/voicesw/ps5475/prod_bulletin0900aecd800f4564.html .

PC-Based Control of Cisco IP Communicator

You can drag a phone number from another application and drop it into Cisco IP Communicator to initiate a call.

You can copy a phone number from another application and drop it into Cisco IP Communicator to initiate a call.

You can use the keyboard to enter letters for phone numbers and they will be translated into numbers (for example, 600-MOVIES).

Nonintrusive call notification

A notification will appear on your screen when an incoming call arrives. You can ignore the notification or answer the call from the notification.

You can quickly perform common actions with shortcuts from the keyboard (for example, press the ESCAPE key to hang up a call).

Non MAC-address based device names

For Cisco Unified Communications Manager 6.1(3) or later, device names are not based on MAC addresses, so refreshing your PC is easier.

The following languages are supported: Arabic, Chinese (Simplified and Traditional), Danish, Dutch, English (U.S.), French, German, Hebrew, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, Spanish, and Swedish.

Multiple display options

You can choose from three different display options for Cisco IP Communicator (Figure 2).

Cisco Unified Video Advantage Release 2.1 or later for desktop video calls

Cisco IP Communicator turns audio calls into audio and video calls.

Note: This feature is not available for Windows 7 or 64-bit operating systems.

Trivial File Transfer Protocol (TFTP) and HTTP

You can update software using Trivial File Transfer Protocol (TFTP) or HTTP.

Dynamic Host Configuration Protocol (DHCP)

Network parameters can be providioned through DHCP.

Cisco Adaptive Security Appliance (ASA) for VLAN traversal

Cisco ASA intercepts and authenticates Cisco IP Communicator traffic before it reaches Cisco Unified Communications Manager by forcing all soft-client media to proxy through the Cisco ASA, helping ensure a single, secure point of entry into the voice VLAN from the data VLAN.

Note: * Refer to the release notes for desktop application and web browser compatibility.

Recommendations for minimum requirements are based on Cisco UC Integration for Cisco IP Communicator running on a system that is running only applications and services that are part of the base operating system image. Administrators should account for other applications on the workstation to determine whether the system configuration — the CPU speed and RAM, in particular — can perform adequately with other applications that could affect application performance running concurrently on the PC.

Table 2 lists system requirements.

Table 2. System Requirements

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

* The integration runs as a 32-bit application in 64-bit editions of Windows

Cisco Unified Survivable Remote Site Telephony (SRST)

Cisco ASA (for VLAN traversal)

Table 3 lists hardware requirements for running Cisco IP Communicator.

Table 3. Hardware Requirements for Cisco IP Communicator

Available disk space before the application is started

Источник