Apple Mobile Device USB Driver — где взять?

Если ваш ноутбук или стационарный компьютер не видит iPhone, iPad или iPod, подключенный через USB-кабель, система сообщает об ошибке. Причин может быть несколько, и в зависимости от проблемы нужно искать ее решение. После каждого из перечисленных ниже пунктов проверяйте результат.

1. Первым делом посмотрите включен ли ваш телефон. Если это не так — включите.
2. На экране устройства может появиться запрос «Доверять этому компьютеру». Дайте разрешение на подключение.
3. Проверьте версию iTunes, это должен быть вариант для вашей операционной системы Mac OS X или Windows. Обновите ПО до самой свежей подходящей к вашему компьютеру версии .
4. Попробуйте другой порт, другой USB-кабель, перезагрузите компьютер и телефон.
5. Откройте Диспетчер устройств. Если там нет строки Apple Mobile Device USB Driver, или ваш iPhone отображается как неопознанное устройство, то на нем, скорее всего, и возникли неполадки.
6. Для проверки подключите телефон к другому компьютеру. Если проблема осталась, обращайтесь в сервис.

Когда нужная запись в диспетчере устройств есть, но сопровождается она одним из значков ошибки (восклицательным, вопросительным знаком или стрелочкой), то это проблема программного характера и ее можно решить.

Распознать ваш iPhone, iPad или iPod должна программа iTunes и дальнейшие шаги по решению проблемы будут связаны с ее работой:

1. Запустите iTunes. Если программа не запускается (последняя подходящая версия), вероятно, возник конфликт с программным обеспечением для безопасности. Если это антивирусник, то его нужно отключить на время. Некоторые программы от сторонних разработчиков может потребоваться удалить полностью.
2. iTunes запускается, но телефон не распознается, а появляется сообщение, что не запущена служба Apple Mobile Device. Откройте служебную консоль и найдите там Apple Mobile Device Servis. Службу нужно остановить, а затем запустить снова. Подробно смотрите в видео после статьи.
3. Если проблема не решена, переходите к следующим действиям:
   1. Отсоедините телефон и подключите его снова. iTunes может запуститься автоматически, закройте ее.
   2. В строку поиска скопируйте текст «%ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers» и кликните ОК.
   3. В открывшемся окне найдите файл usbaapl64.inf (или usbaapl.inf, если у вас система 32-bit), кликните по нему правой кнопкой мыши и нажмите Установить.

Надеемся, один из предложенных вариантов вам помог. В противном случае обращайтесь в службу поддержки Apple .

Apple Mobile Device USB Driver Download Windows 10/7 Free to Reboot iTunes

By Christina — Last Updated: Oct. 22, 2020 | Contact Author

Encountering iTunes not recognizing iPhone on Windows 10 or Windows 7? Chances are that a key component – Apple Mobile Device USB Driver Windows 10/Windows 7 is missing or somehow goes wrong. There are 2 workarounds to this problem: Either find another iPhone backup software for PC, or you can uninstall & install Apple Mobile Device Service from the scratch.

How does AMDS (Apple Mobile Device Service) work to connect iPhone 12/11/X/XS/XS Max before to iTunes, however? This page below will walk you through quickly.

Apple Mobile Device USB Driver Missing?

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Contents

1. Wiki — Apple Mobile Device USB Driver

To enable an Windows OS to interact with an Apple iPhone, iTunes would install Apple Mobile Device USB Driver and a set of other backstage processors when it’s first downloaded to an Windows system – thus create a bloated iTunes in a much larger size.

Speaking of Apple Mobile Device Service as such, it is a must-have if your iPhone, iPad, or iPod touch is to be synchronized with the computer. There are cases when restarting the program returns your iTunes back to normal, but in other cases you’ll need to reinstall iTunes all from the start. For now, the majority of iTunes software run with Apple Mobile Device Service version 6.1.0.13.

AMDS (Apple Mobile Device Service) Specs:

• • Where to Download Apple Mobile Device USB Driver: www.apple.com
• • Installation folder: C:\Program Files\Common Files\Apple\Mobile Device Support\
• • Uninstaller: msiexec.exe
• • The Windows Installer is used for the installation, maintenance, and removal
• • File size: 24.14 MB
• • Language: Optional according to your country & region

You may also consider this free iTunes alternative for Mac.

2. iTunes vs Apple Mobile Device USB Driver

Apple Mobile Device USB driver is one of the 10+ processes when you download and install iTunes for a Windows 10 computer. AMDS decides whether or not your computer can interact with an iPhone, iPad or iPod properly.

3. How to Install Apple Mobile Device Service?

(1) Install Apple Mobile Device USB Driver Only

Step 1: Keep the iPhone away from your Windows computer, and then connect them two. Close the iTunes Windows if it prompts out.

Step 2: Run the Command Window through: Pressing the Windows key (Win) + R on the keyboard to visit the command box, where you should enter: %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers
And tap the Enter key.

Step 3: For 32 bit Windows OS users, please right-click on usbappl64.inf > Install;
For 64 bit Windows OS users, please click usbappl.inf > Install.

Tips and Notes:

(1) To Navigate to the files with *.inf abbreviations in Windows 7, you may click on «Organize > Folder and Search Options > Hide extensions for known file types.»

(2) How to make sure Apple Mobile Device USB Driver is successfully installed on computer?

Step 1: Press «Windows + R» on the keyboard, enter devmgmt.msc to visit the Device Manager.

Step 2: Scroll down and click to unfold the «Universal Serial Bus Controllers» to see whether or not Apple Mobile Device USB Driver is in the list. You’re good to go with the driver downloaded, but if there isn’t such an item in the list, please try another USB cable; If there’s an error mark next to Apple Mobile Device USB driver, please reinstall the abovementioned *.inf file, or check through third-party security software.

(2) Install iTunes All from the Start

To reinstall the latest version of iTunes for Windows 10, first uninstall the old version under Control Panel, find a valid iTunes software from official Apple’s website and download the installer, then just follow iTunes’ installation wizard to complete.

4. How to Uninstall Apple Mobile Device USB Driver?

In most cases missing dll files can lead to Apple Mobile Device USB driver not working properly, where you could see a quotation mark next to the AMDS icon. Then you’d better uninstall the incomplete software before re-installing it. How to do it? Follow the steps below:

Uninstall Apple Mobile Device Support Only

Step 1: Log in onto your computer as the administrator, connect iPhone to computer without launching iTunes.

Step 2: In the start menu, find «Device Manager» and press the Enter Key.

Step 3: Locate to Apple Mobile Device Service, if you see a question mark next to the icon, right-click on it and choose «Uninstall», then «OK» on the newly-opened windows.

Step 4: Also under the Device Manager, locate the Universal Serial Bus controllers > right-click on it and select «scan for hardware changes». By doing this, your Windows computer automatically install the necessary drivers and will detect iPhone 8.

Tips and Notes:

If you see a exclamatory mark next to the AMDS icon instead, right-click on it and hit «Enable».

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5. Apple Mobile Device (Recovery Mode) Driver Download

«Trying to connect my iPod to computer yesterday, but the iPod screen is frozen with the ‘Connect to iTunes’ icon. I can turn it off (black screen) but as soon as it is attached to the PC or docked, the same icon reappears. I cannot make the red slider appear to shut it down.»

«The computer insists on my installing the driver for Apple Mobile Device (Recovery Mode), and by the time I check through the Device Manager, there’re an ‘?’ and a ‘!’ on the AMDS icon, I’m just at the end of my rope……»

— From An Apple Discussions Forum Guest

In such emergency cases when your computer asks you to install an Apple Mobile Device (Recover Mode), chances are that your iPhone is stuck on the Apple logo with no progress, or that iTunes simply won’t recognize iPhone. Download Apple Mobile Device (Recovery Mode), follow the steps below to it:

Step 1: Keep your iPhone 8 charged throughout the night. Try to reset the iPhone first by holding the switch button and home button until an Apple’s icon appears.

Step 2: Connect iPhone to computer in recover mode, to do this, please first disconnect iPhone from computer with iTunes off, and then re-start iTunes.

Step 3: Force start iPhone:
iPhone 6s and earlier: Press-hold the sleep/wake + home buttons at the same time until you see the Apple logo, and then the recovery mode screen.

Force start iPhone X, iPhone 8 (Plus) or iPhone 7: Press-hold the sleep/wake + volume down buttons until you see the Apple logo, and then the recovery mode screen.

Step 4: On iTunes, you will see a prompt message «There is a problem with the iPhone [device name] that requires it to be updated to restore.» Choose «Update», which helps re-install iOS without erasing your personal data. Wait for the new iOS software to be downloaded to your iPhone through iTunes. Usually it takes about 15 minutes for your device to exit recovery mode, but still more for the download to finish. Then set up your iPhone all over again.

SUMMARY

By design, Apple Mobile Device Support is a key software component for iTunes to interact with iPhone. The giant, complex component system sometimes retards iTunes, making iPhone to computer transfer sluggish and lengthy. That been the problem, DearMob iPhone Manager is smart way out to manage iPhone data flexibly, click to free download it below!

If your computer doesn’t recognize your iPhone, iPad, or iPod

If you connect your device to your computer with a USB cable and your computer doesn’t recognize your iPhone, iPad, or iPod, get help.

If your computer doesn’t recognize your connected device, you might see an unknown error or a «0xE» error. If you do, follow these steps and try to connect your device again after each step:

1. Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
2. Check that you have the latest software on your Mac or Windows PC. If you’re using iTunes, make sure you have the latest version.
3. Make sure that your device is turned on.
4. If you see a Trust this Computer alert, unlock your device and tap Trust.
5. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
6. Restart your computer.
7. Restart your device:
   • iPhone
   • iPad
   • iPod touch
8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

For more help, follow the steps below for your Mac or Windows PC.

If you use a Mac

1. Connect your iOS or iPadOS device and make sure that it’s unlocked and on the Home screen.
2. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
3. From the list on the left, select USB.
4. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don’t see your device or still need help, contact Apple Support.
   

If you use a Windows PC

The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.

If you downloaded iTunes from the Microsoft Store

Follow these steps to reinstall the Apple Mobile Device USB driver:

1. Disconnect your device from your computer.
2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
3. Click and hold (or right-click) the Start button, then choose Device Manager.
4. Locate and expand the Portable Devices section.
5. Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
   
6. Select «Search automatically for updated driver software.»
7. After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
8. Open iTunes.

If you downloaded iTunes from Apple

Follow these steps to reinstall the Apple Mobile Device USB driver:

1. Disconnect your device from your computer.
2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
3. Press the Windows and R key on your keyboard to open the Run command.
4. In the Run window, enter:
   %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers
5. Click OK.
6. Right-click on the usbaapl64.inf or usbaapl.inf file and choose Install.
   
   You might see other files that start with usbaapl64 or usbaapl . Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file.
7. Disconnect your device from your computer, then restart your computer.
8. Reconnect your device and open iTunes.

If your device still isn’t recognized

Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:

1. Press the Windows and R key on your keyboard to open the Run command.
2. In the Run window, enter devmgmt.msc , then click OK. Device Manager should open.
3. Locate and expand the Universal Serial Bus controllers section.
4. Look for the Apple Mobile Device USB driver.
   

If you don’t see the Apple Mobile Device USB Driver or you see Unknown Device:

• Connect your device to your computer with a different USB cable.
• Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.

If you see the Apple Mobile Device USB driver with an error symbol:

If you see , , or next to the Apple Mobile Device USB driver, follow these steps:

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.