Validity Fingerprint Sensor in windows 10 not working
12-04-2017 06:08 AM — edited 12-04-2017 07:09 AM
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My fingerprint device stopped sensing swpie on it. whether while adding new fingerprint or using HP simplepass to login windows. This happend after recent windows update feature -1709.
I’ve no idea what changes related to fingerprint device, the windows auto update has installed to my computer.
I don’t see validity sensor driver in hp support website for windows 10 operating system.
Kindly help me in getting it working.
12-05-2017 12:53 PM
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Welcome to the HP Forums
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
As I understand the validity Fingerprint Sensor in windows 10 not working,
Don’t worry as I’ll be glad to help, however, to provide an accurate resolution, I need a few more details:
Did you check with any alternate applications, apart from the HP Simple pass?
While you respond to that, here’s what I recommend you do:
Install the HP Simple Pass Identity Protection Software for Windows 10: ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71729.exe
If the issue persists, Please Click here to download the most viable driver for Windows 10 fingerprint reader (if need be) & if your
Simple Pass Software isn’t working:
Click here to download a different version of the same software.
If the information I’ve provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that’ll help us and others see that we’ve got the answers!
Riddle_Decipher
I am an HP Employee
12-06-2017 09:47 AM
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Thanks for your time.
I haven’t really tried any alternative. Simple pass was preinstalled in windows 8.1 and i continue to use it even after windows 10 upgrade.
on your recommendations —
sp71729 — detected an existing software — AuthenTec FingerPrint — and prompts to uninstall it. I’ve no idea how to do that as no such software exists in ‘Programs and Features’
sp72114 — install window disappears without any message
sp63224 — installed successfully, however the issue persists. My fingerprint device doesn’t recogonize anything i’m getting green and red lights however.
Appreciate your help.
12-07-2017 07:01 AM
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I see that you were interacting with @Riddle_Decipher. He is out of office and I’m here to help!
Follow the steps below to install or update the fingerprint sensor drivers or security applications.
Enter your product name or number in the Enter product name or number box, and then click Go.
You might need select a model number from a list before you can access the support page for your product. If so, select your model number from the list.
From your product support site, select Drivers & software .
Select your language and operating system from the drop-down menus under Select driver language and OS.
Choose to download the Validity Fingerprint Sensor driver or HP SimplePass application, as needed:
In the Driver — Keyboard, Mouse, and Input Devices section, click Validity Fingerprint Sensor Driver .
In the Software — Security section, click HP SimplePass Identity Protection Software .
Click Download, and then click Save to save the file to a convenient location on your hard drive, such as the desktop on the computer.
Double-click the downloaded file and then follow the instructions to install the driver or software.
Restart the PC and try to set up the simple pass again.
If the issue persists, check the steps listed here: http://bit.ly/2nEBlpJ
That should help. Let me know!
Cheers
Please click » Accepted as Solution » on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the » Thumbs Up Icon » below!
Please click «Accepted as Solution» on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the «Thumbs Up Icon» below!
DVortex
I am not an HP Employee
12-10-2017 02:00 AM — edited 12-10-2017 02:02 AM
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After several days of attempts, here is the solution that finally worked for me:
— I uninstalled the Validity FIngerprint Sensor — checking «Delete Driver Files» (previously, without deleting the files, there was no result)
— after this, I rebooted the system — at this point a new device driver showed up, different from the Validity (and, I guess, now bundled with Windows and conflicting with the Validity driver):
— at this point, the sensor started to work again.
Before this (but I think, it had no impact on solving the issue) I had also updated the BIOS to the new version available on the HP website, and reset the sensor through the BIOS interface. But I think the real issue was the conflict between the two drivers, and the fact that the Validity driver took precedence even when uninstalled, if undeleted.
12-10-2017 11:24 AM
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Thanks for the update & Great stuff! Glad to know that you were able to fix the issue
Visit us again if you have any concerns!
Thank you again and may you have a wonderful day and even better tomorrow
Please consider marking my post as » Accepted Solutions » to help other users with the same issue to find a solution more efficiently. Click on » Thumbs up » to give me «Kudos».
Please click «Accepted as Solution» on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the «Thumbs Up Icon» below!
Биометрические устройства Validity Sensors, Inc., список моделей
Выберите модель вашей Биометрические устройства от компании Validity Sensors, Inc. из списка 31 моделей, представленных на этой странице. В нашей базе данных более 2012 драйверов, которые вы можете скачать абсолютно бесплатно.
Возрастающий интерес к биометрическим устройствам принято связывать с активизацией угроз для глобальных компьютерных систем и системы безопасности в целом. Что представляют собой данные устройства и в чем их польза?
Биометрические устройства – часть системы защиты, контроля и управления доступом к ПК, сканерам, оптическим, пишущим и другим аппаратам. Каждый из таких девайсов имеет дело либо со статическими параметрами человека (отпечатками пальцев, геометрией ладони, термографическим рисунком лица), либо с динамическими параметрами (голосом, почерком). За работоспособность их компонентой части отвечают драйвера для биометрических устройств.
В основе всех биометрических устройств лежат считывающие элементы – датчики давления, микрофоны, термосканеры, пишущие устройства, — которые являются аппаратным ядром системы. Последние призваны считывать и преобразовывать биометрические параметры в цифровую форму, что в дальнейшем упрощает расшифровку данных.
Технологии биометрии сегодня все чаще используют для защиты ПК систем. Они позволяют полностью обезопасить работу, благодаря специальному сканеру, который идентифицирует пользователей по отпечаткам пальцев, открывая доступ к данным, определяя права каждого пользователя и т.д. Устанавливать параметры биометрии, ограничивать и расширять права доступа – прерогатива как администраторов систем (например, в корпоративной среде), так и индивидуальных пользователей (в домашнем офисе).
Ввиду бурного развития технологий идентификации, соответственно появляется все больше программ, которые направлены на взлом систем защиты ПК. Чтобы предотвратить несанкционированный доступ к данным, необходимо скачать драйвера для биометрических устройств. Разумеется, регулярное обновление пакета драйверов позволяет не только повысить функции безопасности, но и оптимизировать работу системы в целом.
Популярные драйвера категории Биометрические устройства Validity Sensors, Inc.
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: 2000 XP W2k3 XP64 W2k3x64
Дата драйвера: 2015-03-03
Версия драйвера: 4.5.289.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: 2000 XP W2k3 XP64 W2k3x64
Дата драйвера: 2015-03-03
Версия драйвера: 4.5.289.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Производитель: Validity Sensors, Inc.
Операционная система: XP64 WinALLx86
Дата драйвера: 2013-10-09
Версия драйвера: 4.5.238.0
Or click to download and install the driver manually
Biometric Validity Sensor Driver Windows 10
05-25-2018 01:53 AM
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Hello, i am trying to get my Biometric Validity Sensor to work, but i can’t find drivers/software anywhere for my device/windows version.
Is there any way how you can help me?
In device manager the Sensor driver is the default one by Validity, dated 9/12/2013.
General tab, «This device is working properly»
Details tab, » Validity Sensor (VFS471)
Events tab, «Device USB\VID_138A&PID_003C\00b0b6f80589 requires further installation.»
05-25-2018 07:25 AM
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For some reason the validity fingerprint sensor drivers are gone from every 6x60b, and 8x60p/w support page.
I was able to find a driver online that should work for you.
Please see this discussion for the solution.
05-28-2018 12:41 AM
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reinstalled these drivers, tried to set up fingerprint in HP Protecttools, the programm crashes and can’t find the sensor afterwards, even after restarting that programm, only a reboot fixes it but the programm keeps crashing after all, is there any way i can get the fingerprint to work with windows for logging in etc.
05-28-2018 06:58 AM
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You can’t use the ProtectTools software on W10.
Uninstall it, restart the PC and use the HP Client Security Manager software for W10, which superceded the HP ProtectTools security software.
HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.
12-23-2019 12:15 PM
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I am running Windows 10 64-bit on the HP ProBook 6460b. I followed instructions to install a different driver for the VFS471 fingerprint scanner. As soon as I did, windows hello immediately started working. Note, I did not have to uninstall the old driver or remove the device from Device Manager. Simply performed «update new driver» and directed Windows to the «wbf_vfs_003c.inf» file. Worked like a charm.
See the last post on the link below:
Today I had the exact same experience on Windows 8.1 64-bit with an HP EliteBook 8460p (VFS471 sensor, VID_138A&PID_003C&REV_0086). After that I tried it with v.4.4.232.0 and this version seems to work OOTB. It’s no more necessary to uncheck «allow the computer to turn off this device to save power». I hope the following solution also works with Windows 10.