Question: Q: Where can I find Windows 10 Bluetooth drivers for my mid-2011 Macbook Pro?

I have installed the Windows 10 Technical Preview on my mid-2011 MacBook Pro 13-inch. I had been running Windows 7 with no problems. The installation had been done using Apple’s BootCamp software. The problem is that, in Windows 10 Device Manager, my Bluetooth USB Host Controller (found in «Other Devices») shows that no drivers are installed. Worse yet, when I click on Properties for the device, I get:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

And, of course, no bluetooth radios show up in the Device Manager. Note that all of this was working perfectly in Windows 7.

Does anyone have any ideas?

MacBook Pro, OS X Yosemite (10.10.2), Windows 10 Technical Preview

Posted on Feb 3, 2015 5:50 AM

Also, on the OSX side look in About This Mac -> More Info -> System Report -> Bluetooth and post the hardware information so non-Apple drivers can also be located/tested.

Posted on Feb 3, 2015 5:56 AM

Helpful answers

2) Extract the AppleBluetoothBroadcomInstaller64.exe with 7zip or anything else

3) Go to Device manager find the bluetooth device problem :

4) Update Driver Software > Browser my computer for driver software > let me pick from a list of device drivers on my computer > Have Disk > Browse the extracted folder > OK > Next > Close

5) Its should worked again.

Aug 9, 2015 2:54 AM

1.) Launch Boot Camp Assistant
2.) Choose «Download the latest Windows support software from Apple» (FAT formatted external USB drive needed)
3.) Boot into Windows 10
4.) Open «BootCamp» folder on your USB drive and double click «setup.exe»

This worked on a 15″ Retina MacBook Pro mid 2014 running Windows 10 Pro.

Jul 29, 2015 2:01 PM

So this may be a little risky, but. there’s a freeware app called Bluetooth Driver Installer. I just ran 1.0.1.98 Beta 64-bit on Windows 10 Professional 10240 (presumably RTM). Assuming this app is safe (I crossed my fingers), it does create a restore point before it starts installing, so if it screws anything up, you should be able to roll back. The first time I ran it, it failed because it couldn’t write to C:\Windows\inf\bth.inf. Here’s a workaround.

Browse to the file, right click, click Properties. On the ‘Security’ tab, click ‘Advanced’. ‘Owner’ should show ‘TrustedInstaller’. Change it to your username. Hit OK, OK, OK, etc. a few times to get out of the properties dialog. Then pull up the properties on it again, go back to the ‘Security’ tab. Hit ‘Edit’ and add ‘Everyone’ — Full Control. Now the installer works. In Device Manager, it shows up under the Bluetooth sub-tree as ‘Microsoft Bluetooth Enumerator’, ‘Microsoft Bluetooth LE Enumerator’, and ‘My new generic Bluetooth adapter’.

Afterwards, I recommend putting all the bth.inf permissions back to the way they were. Edit the permissions again and remove the ‘Everyone’ permission you created. Then click ‘Advanced’. Click ‘Change’ next to the Owner. You have to type in ‘NT Service\TrustedInstaller’ (this won’t show up in search results, so just type/copy+paste it w/o the »s). Hit OK a bunch of times and you’re all set.

I just did this a few minutes ago so I don’t know whether Windows 10 will undo the modifications one day. Also sfc /scannow may not like it.

Question: Q: MacBook Pro Boot Camp Windows 10 bluetooth mouse and keyboard problem

I have just installed the Boot Camp with the latest Windows 10 to my MacBook Pro 13″ 2017 macOS 10.14.2. The installation went fine but the Might Mouse and Apple keyboard not working on Windows.

The first time I logged in to the Windows, I checked the Device Manager, both mouse and keyboard were installed under the Bluetooth, all the bluetooth devices reported fine, the mouse and keyboard were paired under the Bluetooth configuration but nothing of them worked.

I cannot remove / unpaired them somehow, I try to turn off the Bluetooth but once it is turned off, I cannot turn it back on again.

I then logged on back to macOS, the mouse and keyboard worked fine, I unpaired them from Mac and booted to Windows, paired them on Windows, it worked. I then booted back to the Mac side and paired them, it also worked on Mac but once I booted to Windows, it stopped working again.

Tried reset SMC, reinstalling both Windows and macOS or tried to manually install the Windows driver from Boot Camp support software did not help (the Broadcom driver was installed but Windows could not start the device, they only work with the Windows default drivers) did not help.

MacBook Pro with Touch Bar

Posted on Jan 16, 2019 1:55 PM

All replies

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Do you have a Broadcom Network adapter in Windows Device Manager?

Jan 16, 2019 5:40 PM

No, I tried to update the driver for the Bluetooth Device and Bluetooth Radio (RFCOMM Protocol TDI) with the Boot Camp driver by selecting the driver in the Drivers > Broadcom folder but it was unsuccessful, after installing the driver, it said the device cannot be powered up. For the «Broadcom Network adapter», I will check it tonight, thanks for response.

Jan 16, 2019 6:22 PM

W10 is installing what it considers the better driver, even though the Apple-provided driver has more features.

Jan 16, 2019 6:34 PM

I have just checked the Device Manager, the Broadcom Network adapter is there:

Jan 17, 2019 12:35 AM

Right-click on the 802.11ac Broadcom adapter and under Properties check and post the Driver versions.

Jan 17, 2019 1:25 AM

Thanks for help, here it is:

Jan 17, 2019 1:33 AM

Can you check if

• BT/WiFi collaboration is enabled (or automatic)
• Windows is not allowed to turn off devices to save power

Jan 17, 2019 1:35 AM

I do not see «BT/WiFi collaboration» in the settings but it seems that I found a workaround.

As I use macOS most of the time, every time I switch to Windows by «restarting», rather than «cold start», if I cold start (shutting down first) the Mac to Windows, I can use my bluetooth mouse and keyboard without issue; if I restart my Mac to Windows, they will not be functioning on Windows.

On the Mac side, no matter how I restart my Mac from Windows or Mac, the bluetooth mouse and keyboard are working fine. I will use to this workaround at the moment, not sure if this issue is by design or something to do with the driver update

Jan 17, 2019 3:02 AM

Can you click on Power Management post the available settings?

Jan 17, 2019 3:39 AM

This is the one:

Jan 17, 2019 4:25 AM

Disable (uncheck) the first box and test.

Jan 17, 2019 4:28 AM

I did that at the very beginning as I found some people suggested in different forum, it doesn’t work anyway. I think that this power option thing was fixed in the previous Windows update, so I enabled it back as it makes no difference in my issue.

Jan 17, 2019 4:41 AM

Jan 18, 2019 3:01 PM

Unfortunately lots of people on this forum have reported that Bluetooth devices don’t work in Windows 10 under Boot Camp. It used to work, but I think (I could be wrong here) there was an EFI update or something when Mojave came out that killed Bluetooth in Windows. Thankfully there’s a fix I just discovered today and it only costs $20:

-Go to your local Best Buy and get a USB-Bluetooth dongle. The one I found is from Insignia and it supports Bluetooth 4.0. I plugged it in, Windows installed it, rebooted and now I can pair my Magic Trackpad 2 without a hitch. It’s USB-A so you’ll need a hub or adapter for use in modern Macbook Pros.

Only downside is your devices will only be tethered to Windows. You won’t be able to go back and forth between Windows and macOS without disconnecting/repairing. I have both Magic Trackpads 1&2 so that isn’t an issue for me — I can use one for Windows and another for Mac, but it could be a problem for other people. But at least it works.

Apple Drivers Download

Apple is a global technology company, often considered to be one of the biggest in the world. Apple offers both products and services in a wide range of categories, including software and hardware. Their hardware products include computer systems, smartphones, tablets, and peripherals. The company was founded in 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne. Some of the most popular products today include the Macbook laptops, iPhone, iPad, Apple Watch, and Apple TV.

• Updates PC Drivers Automatically
• Identifies & Fixes Unknown Devices
• Supports Windows 10, 8, 7, Vista, XP

Recent Help Articles

Popular Apple Device Categories

Driver Updates for Popular Apple Device Models

Featured Apple Downloads

How to Update Apple Device Drivers Quickly & Easily

Tech Tip: Updating drivers manually requires some computer skills and patience. A faster and easier option is to use the Driver Update Utility for Apple to scan your system for free. The utility tells you which specific drivers are out-of-date for all of your devices.

Step 1 — Download Your Driver

To get the latest driver, including Windows 10 drivers, you can choose from the above list of most popular Apple downloads. Click the download button next to the matching model name. After you complete your download, move on to Step 2.

If your driver is not listed and you know the model name or number of your Apple device, you can use it to search our driver archive for your Apple device model. Simply type the model name and/or number into the search box and click the Search button. You may see different versions in the results. Choose the best match for your PC and operating system.

If you don’t know the model name or number, you can start to narrow your search down by choosing which category of Apple device you have (such as Printer, Scanner, Video, Network, etc.). Start by selecting the correct category from our list of Apple Device Drivers by Category above.

We employ a team from around the world. They add hundreds of new drivers to our site every day.

Tech Tip: If you are having trouble deciding which is the right driver, try the Driver Update Utility for Apple. It is a software utility that will find the right driver for you — automatically.

Apple updates their drivers regularly. To get the latest Windows 10 driver, you may need to go to the Apple website to find the driver for to your specific Windows version and device model.

Step 2 — Install Your Driver

Once you download your new driver, then you need to install it. To install a driver in Windows, you will need to use a built-in utility called Device Manager. It allows you to see all of the devices recognized by your system, and the drivers associated with them.

How to Open Device Manager

In Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager

In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose «All Apps» -> swipe or scroll right and choose «Control Panel» (under Windows System section) -> Hardware and Sound -> Device Manager

In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager

In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager

In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button

How to Install drivers using Device Manager

Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.

Select the Driver tab.

Click the Update Driver button and follow the instructions.

In most cases, you will need to reboot your computer in order for the driver update to take effect.

Tech Tip: Driver downloads and updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow.

If you are having trouble installing your driver, you should use the Driver Update Utility for Apple. It is a software utility that automatically finds, downloads and installs the right driver for your system. You can even backup your drivers before making any changes, and revert back in case there were any problems. You can safely update all of your drivers in just a few clicks. Once you download and run the utility, it will scan for out-of-date or missing drivers:

When the scan is complete, the driver update utility will display a results page showing which drivers are missing or out-of-date. You can update individual drivers, or all of the necessary drivers with one click.

For more help, visit our Driver Support Page for step-by-step videos on how to install drivers for every file type.

Download and install Windows support software on your Mac

After using Boot Camp Assistant to install or upgrade Microsoft Windows on your Mac, you might also need to install the latest Windows support software (drivers) from Apple.

When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn’t happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.

• Your Apple mouse, trackpad, or keyboard isn’t working in Windows.
  Force Touch isn’t designed to work in Windows.
• You don’t hear audio from the built-in speakers of your Mac in Windows.
• The built-in microphone or camera of your Mac isn’t recognized in Windows.
• One or more screen resolutions are unavailable for your display in Windows.
• You can’t adjust the brightness of your built-in display in Windows.
• You have issues with Bluetooth or Wi-Fi in Windows.
• You get an alert that Apple Software Update has stopped working.
• You get a message that your PC has a driver or service that isn’t ready for this version of Windows.
• Your Mac starts up to a black or blue screen after you install Windows.

If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.

Install the latest macOS updates

Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.

Format a USB flash drive

To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).

1. Start your Mac from macOS.
2. Plug the USB flash drive into your Mac.
3. Open Disk Utility, which is in the Utilities folder of your Applications folder.
4. Choose View > Show All Devices from the menu bar.
5. From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
   
6. Click the Erase button or tab.
7. Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
8. Click Erase to format the drive. When done, quit Disk Utility.

Download the Windows support software

1. Make sure that your Mac is connected to the Internet.
2. Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
3. From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.
   

Install the Windows support software

After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you’re attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)

1. Make sure that the USB flash drive is plugged into your Mac.
2. Start up your Mac in Windows.
3. From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you’re asked to allow Boot Camp to make changes to your device, click Yes.
4. Click Repair to begin installation. If you get an alert that the software hasn’t passed Windows Logo testing, click Continue Anyway.
5. After installation completes, click Finish, then click Yes when you’re asked to restart your Mac.

Learn more

If you can’t download or save the Windows support software:

• If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can’t be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
• If the assistant doesn’t see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
• If the assistant says that it can’t download the software because of a network problem, make sure that your Mac is connected to the Internet.
• Make sure that your Mac meets the system requirements to install Windows using Boot Camp.

If a Mac feature still doesn’t work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren’t designed to work in Windows.

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