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ERROR : Medium neither supports your Windows nor your Office

Re: ERROR : Medium neither supports your Windows nor your Of

by Hermes » 23.03.2017, 13:42

Re: ERROR : Medium neither supports your Windows nor your Of

by boco » 23.03.2017, 14:04

Re: ERROR : Medium neither supports your Windows nor your Of

by Hermes » 24.03.2017, 07:57

Das habe ich so gemacht. Alles hat gut geklappt. Aber:
— am Ende (kurz bevor das Fenster sich schloß) erschien die Meldung: «Fehler 87»
— dann startete der PC neu. Neues Fenster: «Recalling Update . «
— C:\_ Administrator: DoUpdate/verify /updatecpp / autoreboot
— gegen Ende der Installation: «Warning: Starting of service ‘windows update’ failed
— Ganz zum Schluss: «Listing ids of missing updates

Bei dieser Meldung steht der Rechner jetzt seit etwa 6 Stunden . und es passiert nichts.

? Was ist das Problem?

Vielen Dank für die bisherige und vorab schon mal für die weitere Unterstützung!

Beste Grüße HJ Hermes

Re: ERROR : Medium neither supports your Windows nor your Of

by Dalai » 24.03.2017, 16:18

@Hermes: Bitte den Inhalt von C:\Windows\wsusofflineupdate.log posten (in CODE tags). Falls die Datei zu groß ist, kannst du sie auch gerne auf den letzten Durchlauf kürzen.

Re: ERROR : Medium neither supports your Windows nor your Of

by Hermes » 24.03.2017, 16:58

Re: ERROR : Medium neither supports your Windows nor your Of

by Hermes » 24.03.2017, 17:15

Ergänzung: Kopie aus dem Logfile des TrustedInstaller: (CBS.log).
Diese Prozedur (unteun) wiederholt isch immer wieder. Offenbar kann der TrustedInstaller nicht geöffnet werden.

Code: Select all 017-03-24 02:43:20, Info CBS Starting TrustedInstaller initialization.
2017-03-24 02:43:20, Info CBS Fallback code servicing stack search path during setup.
2017-03-24 02:43:20, Info CBS TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-24 02:43:20, Info CBS Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e — ERROR_MOD_NOT_FOUND]
2017-03-24 02:43:20, Info CBS Failed to initialize CBS Core. [HRESULT = 0x8007007e — ERROR_MOD_NOT_FOUND]
2017-03-24 02:43:20, Info CBS Ending TrustedInstaller initialization.
2017-03-24 02:43:20, Info CBS Failed to initialize Trusted Installer. [HRESULT = 0x8007007e — ERROR_MOD_NOT_FOUND]
2017-03-24 02:43:20, Info CBS Starting TrustedInstaller finalization.
2017-03-24 02:43:20, Info CBS Trusted Installer core was not initialized.
2017-03-24 02:43:20, Info CBS Ending TrustedInstaller finalization.
2017-03-24 02:43:50, Info CBS Starting TrustedInstaller initialization.
2017-03-24 02:43:50, Info CBS Fallback code servicing stack search path during setup.
2017-03-24 02:43:50, Info CBS TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-24 02:43:50, Info CBS Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e — ERROR_MOD_NOT_FOUND]
2017-03-24 02:43:50, Info CBS Failed to initialize CBS Core. [HRESULT = 0x8007007e — ERROR_MOD_NOT_FOUND]
2017-03-24 02:43:50, Info CBS Ending TrustedInstaller initialization.
2017-03-24 02:43:50, Info CBS Failed to initialize Trusted Installer. [HRESULT = 0x8007007e — ERROR_MOD_NOT_FOUND]
2017-03-24 02:43:50, Info CBS Starting TrustedInstaller finalization.
2017-03-24 02:43:50, Info CBS Trusted Installer core was not initialized.
2017-03-24 02:43:50, Info CBS Ending TrustedInstaller finalization.

Re: ERROR : Medium neither supports your Windows nor your Of

by Hermes » 24.03.2017, 17:45

WSUS error ‘ Medium neither supports your Windows nor your Office’

Windows Update has never updated. yes, years!

It is set to automatic.

When manually check for updates: Progress bar goes for 30 mins then disappears. No result.

Attempting to update using WSUS. Error. ‘ Medium neither supports your Windows nor your Office’

Assistance greatly appreciated,

Replies (2) 

See if this assists you.

What does this guided walk-through do?

This guided walk-through provides steps to fix problems with Windows Updates, such as taking a long time to scan, or error codes while installing updates.

Common error codes

The steps in this guided walk-through should help with all Windows Update errors and other issues. As an example, h ere are some commonly seen error codes: 0x80073712, 0x800705B4, 0x80004005, 0x8024402F, 0x80070002, 0x80070643, 0x80070003, 0x8024200B, 0x80070422, 0x80070020.

How does it work?

We’ll walk you through a series of troubleshooting steps to get your Windows up to date. Be sure to follow the steps in order.

1. Run the Windows Update troubleshooter

2. Rename software distribution backup folders

3. Download the most recent Servicing Stack Update (SSU)

4. Fix Windows file corruption

5. Reset or reinstall Windows

Bill Smithers — Microsoft MVP July 2013 — Dec 2020

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This worked for me to get 8.1 updates working:

Ran Trouble Shooter until it says problems fixed (but Update still did not work as usual.)

Restarted and then went to Microsoft Update Catalog and searched for kb3172614

Selected kb3172614 and open. Downloading did not work for it to run from my disk.

After installation and its restart, I ran update with selections automatically install and for windows only.

The search for updates ran awhile and then displayed a hundred or so updates.

I selected install and the down load started, but there was no progress bar or display of the updates as they were displayed. I saw that the router was downloading so I just let things run.

The screen switched to installing updates after time, but still no progress bar or display of updates being installed.

Somewhere during the installation the update that fixes the progress bar and display was installed and the bar and display appeared from then on.

The update finished and after its restart, I set the options to all updates. (Be sure to do this to allow Defender updates to be caught.)

I ran Update with no problems then. I checked and ran Update about seven times to get current.

All updating has worked now for a couple of weeks since this fix. I had had the continuous searching problem for a long time too and tried everything posted here.

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Error: Medium neither supports your Windows nor your Office

Error: Medium neither supports your Windows nor your Office

by anita » 03.08.2016, 03:22

Hello! I’ll try to sum the many issues up. I have an original windows 7 home premium SP1 x64. I’ve been having issues with the WU the middle of June, it hang while searching for updates or trying to install the last found update. I tried many things, nothing worked, a youtube video showing ways to fix the WU linked me to the wsus website which brings me here.
I downloaded it two days ago hoping it could help. So the 1st time I tried it, I ran the updategenerator.exe without problems, after that I opened the client folder, then ran the updateinstaller.exe and after a long time installing all of the updates, it gave me this error:
Medium neither supports your Windows nor your Office version.
It was really late at night, cause it had been downloading for many hours, so I couldn’t really look into it. I closed it all and turned off the computer.
Yesterday I started running the updategenerator way earlier but I also clicked other things, imagining maybe my Office wasn’t updated, don’t know. I selected a few extra updates to download The ones shown on these images http://i.imgur.com/a/xTm1z http://i.imgur.com/a/zg5L1 , so this time around it stayed running for way more hours. When it finally finished, I ran the updateinstaller. The process never seemed to end, so I figured I’d go to sleep and let it running cause it was extremely late. The next morning it was showing the log with the exact same error:
— Info: Medium does not support Microsoft Windows (w61 x64 enu)
— Info: Medium does not support Microsoft Office (ofc glb)
— Error: Medium neither supports your Windows nor your Office version
— Info: Ending WSUS Offline Update

I need to be specific though, I didn’t delete the wsusoffline1071 file to download it again, extract etc. I used the same folder, simply cause I ignore if this is correct or not. I assumed the updateinstaller would update itself after I ran the updategenerator. I suppose the same issue which suddenly made my windows update stop working correctly is what’ could be causing an issue with wsus? Has anyone have any idea what could be going on? I have the complete log if it was necessary. Let me know if I should submit any more details. I have plenty but I don’t wanna bring unnecessary data up. I’m desperate to install updates and I’m clueless as to why wsus isn’t working either

Re: Error: Medium neither supports your Windows nor your Off

by aker » 04.08.2016, 10:21

Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to keep or sell it.
aker

WSUS Offline Update „Community Edition“ 12.4 / 11.9.7esr
https://gitlab.com/wsusoffline

Re: Error: Medium neither supports your Windows nor your Off

by anita » 05.08.2016, 04:38

No, there isn’t. Should it be there? Inside the client folder I have these sub-folders:
static
software
opt
exclude
cmd
bin

That’s it! Only those 6.

Re: Error: Medium neither supports your Windows nor your Off

by anita » 05.08.2016, 04:52

Sorry, I just read about needing to be moderated, I missed that the 1st time I replied! Anyway, I was browsing another topic with a similar issue as mine ( viewtopic.php?f=4&t=5796 ) and I dunno if I should’ve done it but I ran the DetermineSystemProperties.vbs and here’s what it showed the file on my desktop:

Code: Select all set OS_VER_MAJOR=6
set OS_VER_MINOR=1
set OS_VER_BUILD=7601
set OS_VER_REVIS=23418
set OS_SP_VER_MAJOR=1
set OS_SP_VER_MINOR=0
set OS_LANG_CODE=0x409
set OS_LANG=enu
set OS_LANG_SHORT=en
set OS_LANG_EXT=en-us
set SystemDirectory=C:\Windows\system32
set OS_ARCH=x64
set OS_DOMAIN_ROLE=0
set OS_RAM_GB=4
set FS_TYPE=NTFS
set WUA_VER_MAJOR=0
set WUA_VER_MINOR=0
set WUA_VER_BUILD=0
set WUA_VER_REVIS=0
set MSI_VER_MAJOR=5
set MSI_VER_MINOR=0
set MSI_VER_BUILD=7601
set MSI_VER_REVIS=23432
set WSH_VER_MAJOR=5
set WSH_VER_MINOR=8
set WSH_VER_BUILD=9600
set WSH_VER_REVIS=17840
set IE_VER_MAJOR=9
set IE_VER_MINOR=11
set IE_VER_BUILD=9600
set IE_VER_REVIS=17843
set MSSL_VER_MAJOR=5
set MSSL_VER_MINOR=1
set MSSL_VER_BUILD=50428
set MSSL_VER_REVIS=0
set DOTNET35_VER_MAJOR=3
set DOTNET35_VER_MINOR=5
set DOTNET35_VER_BUILD=30729
set DOTNET35_VER_REVIS=5420
set DOTNET4_VER_MAJOR=4
set DOTNET4_VER_MINOR=5
set DOTNET4_VER_BUILD=51209
set DOTNET4_VER_REVIS=0
set PSH_VER_MAJOR=2
set PSH_VER_MINOR=0
set PSH_VER_BUILD=0
set PSH_VER_REVIS=0
set WMF_VER_MAJOR=0
set WMF_VER_MINOR=0
set WMF_VER_BUILD=0
set WMF_VER_REVIS=0
set MSSE_INSTALLED=0
set MSSE_VER_MAJOR=0
set MSSE_VER_MINOR=0
set MSSE_VER_BUILD=0
set MSSE_VER_REVIS=0
set MSSEDEFS_VER_MAJOR=0
set MSSEDEFS_VER_MINOR=0
set MSSEDEFS_VER_BUILD=0
set MSSEDEFS_VER_REVIS=0
set NISDEFS_VER_MAJOR=0
set NISDEFS_VER_MINOR=0
set NISDEFS_VER_BUILD=0
set NISDEFS_VER_REVIS=0
set WD_INSTALLED=1
set WD_DISABLED=0
set WDDEFS_VER_MAJOR=0
set WDDEFS_VER_MINOR=0
set WDDEFS_VER_BUILD=0
set WDDEFS_VER_REVIS=0
set TSC_VER_MAJOR=6
set TSC_VER_MINOR=1
set TSC_VER_BUILD=7601
set TSC_VER_REVIS=18540
set O2K10_VER_APP=Word
set O2K10_VER_MAJOR=14
set O2K10_VER_MINOR=0
set O2K10_VER_BUILD=7170
set O2K10_VER_REVIS=5000
set O2K10_SP_VER=2
set O2K10_ARCH=x86
set O2K10_LANG_CODE=0xC0A
set O2K10_LANG=esn

Again, if this was unnecessary to my issue, please delete this post since it won’t add any relevant information.

Re: Error: Medium neither supports your Windows nor your Off

by aker » 05.08.2016, 07:42

Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to keep or sell it.
aker

WSUS Offline Update „Community Edition“ 12.4 / 11.9.7esr
https://gitlab.com/wsusoffline

Re: Error: Medium neither supports your Windows nor your Off

by anita » 06.08.2016, 03:44

Yes I did, and I let it run for hours. Less hours than what it took later on trying to install them, but I did run both of them. First the UpdateGenerator, after it was done, I ran the updateinstaller which gave me the error of the topic title. I have the full log, if it was necessary. Any other reasons you know of besides not running the UpdateGenerator I wouldn’t have that w61-x64 folder inside the client folder?

Edit: Could it be those folders go back to like zero after the installation has failed? Cause when it failed the second time I around I stopped trying to do it by myself and decided to post in here, meaning the computer has been rebooted more than once. I dunno what’s the behavior of the program. Please let me know if I should try to do it again and following any other steps I didn’t the 2 times I tried it . Sorry for my broken English!

Re: Error: Medium neither supports your Windows nor your Off

by aker » 06.08.2016, 09:43

UpdateInstaller never deletes content. Only UpdateGenerator deletes superseded updates.
Please post the content of .\UpdateGenerator.ini in [code]-tags here and upload your .\log\download.log somewhere and post a link.

Mostblikely a download failire somewhere, but I wanted to be sure, that the download ran.

Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to keep or sell it.
aker

WSUS Offline Update „Community Edition“ 12.4 / 11.9.7esr
https://gitlab.com/wsusoffline

Re: Error: Medium neither supports your Windows nor your Off

by anita » 07.08.2016, 02:37

aker wrote: UpdateInstaller never deletes content. Only UpdateGenerator deletes superseded updates.
Please post the content of .\UpdateGenerator.ini in [code]-tags here and upload your .\log\download.log somewhere and post a link.

Mostblikely a download failire somewhere, but I wanted to be sure, that the download ran.

Where is the UpdateGenerator.ini? And inside the log folder the only file there is says dummy.txt

Re: Error: Medium neither supports your Windows nor your Off

by aker » 07.08.2016, 09:37

Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to keep or sell it.
aker

WSUS Offline Update „Community Edition“ 12.4 / 11.9.7esr
https://gitlab.com/wsusoffline

Re: Error: Medium neither supports your Windows nor your Off

by anita » 07.08.2016, 22:03