Filter failed hp laserjet 1025 mac os

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HP LaserJet CP1025nw unable to print, «Filter failed» with macOS Mojave 10.14.2
LaserJet CP1025nw ‘failed’ filter
HP LaserJet 1025 color error message «filter failed»

HP LaserJet CP1025nw unable to print, «Filter failed» with macOS Mojave 10.14.2

‎01-27-2019 04:26 PM

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After upgrading to Mojave 10.14.2, I cannot print to my HP LaserJet CP1025nw from Preview or other Apple applications. The printer app says: «Stopped — ‘Filter’ failed».
My printer is a LaserJet CP1025nw and not a LaserJet Pro CP1025nw.
I’ve upgraded the firmware in the printer to the latest (20130826), which I installed with the installer LJCP1020_FW_Upgrade-20180302.dmg.
I can print PDF files from Adobe Acrobat Reader DC and I can print PDF files that I email to the printer. Why aren’t Apple applications able to print?

‎01-30-2019 12:47 PM — edited ‎01-30-2019 12:48 PM

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A warm welcome to HP Community!

HP LaserJet Pro CP1025nw Color Printer is AirPrint compatible. If the printer is connected to your home network, use the following steps to remove the existing printer driver and setup the printer with Apple AirPrint.

Please ensure that the Mac is up to date with it’s software. If you are unsure you may use the steps available here to update Mac software.

1 .) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or secure AirPrint in the pop-up menu. Then click Add.

Let me know how it goes!

If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
Have a great day!

I am an HP Employee

‎01-30-2019 12:47 PM — edited ‎01-30-2019 12:48 PM

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A warm welcome to HP Community!

Please ensure that the Mac is up to date with it’s software. If you are unsure you may use the steps available here to update Mac software.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or secure AirPrint in the pop-up menu. Then click Add.

Let me know how it goes!

I am an HP Employee

‎02-01-2019 09:54 PM

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Thanks! This solved my problem!

Just curious — did the firmware update to 20130826 add AirPort support?

‎02-04-2019 05:43 AM

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You are welcome, Dave

Not sure which version of the firmware added the AirtPrint support. This is the document I refereed to make sure that the HP LaserJet Pro CP1025nw is compatible with Apple AirPrint.

If you need any help, feel free to reach out to us. Have a great day!

I am an HP Employee

‎11-01-2019 01:37 PM

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I am still getting the ‘Filter Failed» error and AirPrint is not an option from the Use dropdown on my MacBook Air pro (purchased summer 2019). Please help

‎11-04-2019 11:25 AM

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@printer_neverwo, Welcome to HP Support Community!

HP LaserJet CP1025 Color Printer is not supported with macOS 10.14 Mojave. HP LaserJet CP1025 Color Pinter driver for macOS 10.14 Mojave are not available from the HP website or Apple Software Update. However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

NOTE: Gutenprint drivers are not supported by HP or Apple.

HP LaserJet CP1025nw (network capable model) printer is AirPrint compatible. If in case you are using the HP LaserJet CP1025nw and the printer is connected to your home network, then try setting up the printer with AirPrint.

Here is how to do it:

Please ensure that the Mac is up to date with its software. If you are unsure you may use the steps available here to update Mac software.

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then click the minus button at the bottom of the list.

4.) Click the plus sign, click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

Let me know how if this helps.

Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution. Click the “ Kudos/Thumbs Up » on the bottom right to say “ Thanks ” for helping!

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LaserJet CP1025nw ‘failed’ filter

‎12-04-2018 03:52 PM

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Printer error I cannos seem to get fixed.

I have removed, restarted, added printer several times.

Changed toner cartridges.

It prits test pages, but does not print anything else

‎12-07-2018 10:59 AM

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Thanks for the info. It might hae worked, but I threw

it off the building and smashed it into the parking lot already.

‎12-07-2018 06:30 AM

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A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

As per the document available here, HP LaserJet CP1025nw Color printer is not compatible with macOS 10.14 Mojave. However, we could try adding an alternate driver. Let’s try these steps:

Please ensure the printer is up-to-date with its firmware. If you are unsure, you can download and install the latest firmware update from here.

1.) Download and install HP Printer Drivers v5.1 for OS X from here.

2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

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3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

5.) Click the plus sign , click Add Printer or Scanner, click the printer name.

6.) Click the drop-down menu next to Use and click on Select Printer Software .

7.) Select the LaserJet Pro CP1520 Series from the list.

8.) Click OK to confirm your selection and add the printer, then try printing using the configured print queue.

Let me know how it goes!

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HP LaserJet 1025 color error message «filter failed»

‎10-18-2019 10:45 AM

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I have an HP Laserjet CP 1025 color connected via a USB cable to a Mac on Mac OS 10.15
I downloaded the driver for this printer from the site, but I get a print error message, «filter failed» when the document is sent for printing.
Can anyone offer any help?

‎10-21-2019 09:25 AM — edited ‎10-21-2019 09:25 AM

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@pestsova, Welcome to HP Support Community!

I understand you are not able to print from Mac due to the error «filter failed» and I’ll be glad to help you out.

Let’s try removing the printer using HP Easy Start uninstaller and re-adding the printer driver. Here is how to do it:

1.) Go to 123.hp.com/setup, and then click Download.

2.) After the software downloads, open HP Easy Start.

3.) Click File, and then select Uninstall HP Software. from the menu.

4.) Read any warnings that display, and then click Continue.

5.) When prompted, type your administrator user name and password.

6.) HP Uninstaller removes all HP printer software previously installed.

7.) If you are reinstalling the HP printer software, click Set Up New Device, and then follow the instructions to install the printer with HP EasyStart.

Once the software and driver are removed, use the steps below to add a compatible driver:

1.) Download and install HP Printer Drivers v5.1 for OS X from here.

2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

5.) Click the plus sign , click Add Printer or Scanner, click the printer name.

6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.

Hope this helps! Keep me posted.

TEJ1602
I am an HP Employee

‎10-21-2019 10:16 AM

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thank you very much for your response!

I did everything as you wrote, but it did not help. I did it again, but it did not work either.
When sending to print, this error appears again.

Do you think I can do anything else?

‎10-21-2019 11:57 AM

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Thanks for your help. Iam sorry but still don’t work .

Send the log with the hope you can solve this big problem.

D [21/Oct/2019:18:47:37 +0200] [Job 4] job-sheets=none,none
D [21/Oct/2019:18:47:37 +0200] [Job 4] Mapping media to Pagesize=Letter
D [21/Oct/2019:18:47:37 +0200] [Job 4] After mapping finishings PageSize=Letter
D [21/Oct/2019:18:47:37 +0200] [Job 4] argv[0]=»HP_LaserJet_CP_1025nw»
D [21/Oct/2019:18:47:37 +0200] [Job 4] argv[1]=»4″
D [21/Oct/2019:18:47:37 +0200] [Job 4] argv[2]=»jo»
D [21/Oct/2019:18:47:37 +0200] [Job 4] argv[3]=»MARCA 7.8.19″
D [21/Oct/2019:18:47:37 +0200] [Job 4] argv[4]=»1″
D [21/Oct/2019:18:47:37 +0200] [Job 4] argv[5]=»AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= noBookletBinding..b. BookletType..n.=0 nocollate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=LibreO ffi ce com.apple.print.JobInfo.PMJobName=MARCA\\ 7.8.19 com.apple.print.JobInfo.PMJobOwner=System\\ Administrator com.apple.print.PageToPaperMappingMediaName=Letter com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=19329 com.apple.print.PrintSettings.PMColorSpaceModel..n.=2 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMDuplexing..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=HP_LaserJet_CP_1025nw media=Letter PaperInfoIsSuggested..b. pserrorhandler-requested=standard job-uuid=urn:uuid:777bbdc0-a405-330f-6a2c-2ab63533d4fc job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at- creation=1571676215 time-at-processing=1571676450 document-name-supplied=MARCA\\ 7.8.19 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 sides=one- sided Duplex=None com.apple.print.PrintSettings.PMTotalBeginPages..n.=1 PageSize=Letter»
D [21/Oct/2019:18:47:37 +0200] [Job 4] argv[6]=»/private/var/spool/cups/d00004-001″
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[0]=» «
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[1]=»CUPS_CACHEDIR=/private/var/spool/cups/ cache»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[2]=»CUPS_DATADIR=/usr/share/cups»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[3]=»CUPS_DOCROOT=/usr/share/doc/cups»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[4]=»CUPS_FONTPATH=/usr/share/cups/fonts»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[5]=»CUPS_REQUESTROOT=/private/var/spool/ cups»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[6]=»CUPS_SERVERBIN=/usr/libexec/cups»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[7]=»CUPS_SERVERROOT=/private/etc/cups»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[8]=»CUPS_STATEDIR=/private/etc/cups»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[9]=»HOME=/private/var/spool/cups/tmp»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[10]=»PATH=/usr/libexec/cups/filter:/usr/bin:/usr/ sbin:/bin:/usr/bin»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[11]=»SERVER_ADMIN=root@MacBook-Air-di- jose.local»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[12]=»SOFTWARE=CUPS/2.3.0″
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[13]=»TMPDIR=/private/var/spool/cups/tmp»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[14]=»USER=root»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[15]=»CUPS_MAX_MESSAGE=2047″
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[16]=»CUPS_SERVER=/private/var/run/cupsd»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[17]=»CUPS_ENCRYPTION=IfRequested»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[18]=»IPP_PORT=631″
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[19]=»CHARSET=utf-8″
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[20]=»LANG=it_IT.UTF-8″
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[21]=»APPLE_LANGUAGE=it-IT»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[22]=»PPD=/private/etc/cups/ppd/ HP_LaserJet_CP_1025nw.ppd»

D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[23]=»RIP_MAX_CACHE=128m»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[24]=»CONTENT_TYPE=application/pdf»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[25]=»DEVICE_URI=usb://Hewlett-Packard/ HP%20LaserJet%20CP%201025nw?serial=0W245ZQHPR1a»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[26]=»PRINTER_INFO=HP LaserJet CP 1025nw»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[27]=»PRINTER_LOCATION=MacBook Air di jose» D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[28]=»PRINTER=HP_LaserJet_CP_1025nw»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[29]=»PRINTER_STATE_REASONS=none»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[30]=»CUPS_FILETYPE=document»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[31]=»FINAL_CONTENT_TYPE=printer/ HP_LaserJet_CP_1025nw»
D [21/Oct/2019:18:47:37 +0200] [Job 4] envp[32]=»AUTH_I****»
D [21/Oct/2019:18:47:37 +0200] [Job 4] Started filter /Library/Printers/hp/laserjet/cp1020series/ hpcp1020filter.plugin/Contents/Resources/hpcp1020 (PID 687)
D [21/Oct/2019:18:47:37 +0200] [Job 4] Started backend /usr/libexec/cups/backend/usb (PID 688)
D [21/Oct/2019:18:47:37 +0200] [Job 4] Restarted by «josefranciscopinton».
D [21/Oct/2019:18:47:37 +0200] [Job 4] usb: AppleLanguages=\»it-IT\»
D [21/Oct/2019:18:47:37 +0200] [Job 4] STATE: +connecting-to-device
D [21/Oct/2019:18:47:37 +0200] [Job 4] Looking for \’Hewlett-Packard HP LaserJet CP 1025nw\’ D [21/Oct/2019:18:47:37 +0200] [Job 4] Opening connection
D [21/Oct/2019:18:47:37 +0200] [Job 4] Directory \»/System/Library/Printers/Libraries/ USBGenericPrintingClass.plugin\» permissions OK (040755/uid=0/gid=0).
D [21/Oct/2019:18:47:37 +0200] [Job 4] load_classdriver(/System/Library/Printers/Libraries/ USBGenericPrintingClass.plugin) (kr:0x00000000)
D [21/Oct/2019:18:47:37 +0200] [Job 4] STATE: -connecting-to-device
D [21/Oct/2019:18:47:37 +0200] [Job 4] Sending data to printer.
D [21/Oct/2019:18:47:37 +0200] [Job 4] Set job-printer-state-message to «Sending data to printer.», current level=INFO

D [21/Oct/2019:18:47:37 +0200] [Job 4] Hint: Try setting the LogLevel to «debug» to find out more. D [21/Oct/2019:18:47:37 +0200] [Job 4] Sent 0 bytes.
D [21/Oct/2019:18:47:37 +0200] [Job 4] STATE: +cups-waiting-for-job-completed
D [21/Oct/2019:18:47:37 +0200] [Job 4] Waiting for read thread to exit.

D [21/Oct/2019:18:47:37 +0200] [Job 4] Read thread still active, aborting the pending read.
D [21/Oct/2019:18:47:37 +0200] [Job 4] Got USB return aborted during read
D [21/Oct/2019:18:47:37 +0200] [Job 4] PID 688 (/usr/libexec/cups/backend/usb) exited with no errors.
D [21/Oct/2019:18:47:37 +0200] [Job 4] End of messages
D [21/Oct/2019:18:47:37 +0200] [Job 4] printer-state=3(idle)
D [21/Oct/2019:18:47:37 +0200] [Job 4] printer-state-message=»Filter failed»
D [21/Oct/2019:18:47:37 +0200] [Job 4] printer-state-reasons=none

D [21/Oct/2019:18:47:37 +0200] [Job 4] PID 687 (/Library/Printers/hp/laserjet/cp1020series/ hpcp1020filter.plugin/Contents/Resources/hpcp1020) crashed on signal 11.

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