You can be organized, on time, and buttoned up with Outlook — your life organizer.
Once you’ve set up your account in Mail for Windows 10, you don’t have to enter your password every time you open the app. If the password for your email account expires or you change it for security purposes, you may need to update your password in the Mail app.
Update a password
If you’ve changed your password with your email provider, you can update the stored password in Mail for Windows 10.
Choose Settings > Manage Accounts, and then choose the account you need to update.
If you selected an Outlook.com account, you can change or update your password by choosing Change account settings. Mail for Windows 10 will take you to a webpage for your account where you can change your password. After you update the password on the webpage, Mail for Windows 10 will receive that change automatically.
For all other accounts, after you update your password with your email provider, you can update the password in the Account Settings dialog box and then choose Save.
If your password has expired or you think your account has been compromised, you’ll need to change your password with your email service provider—€for example, Gmail or iCloud—€before you update the password in the Account Settings dialog box.
If Mail for Windows 10 won’t accept your new password, make sure Caps Lock is turned off, and then reenter your password.
Reset a forgotten Microsoft account password
We recommend following the steps in this order to assist you with resetting your Microsoft account and if that isn’t successful, how to try and recover your account.
Tip: The steps below are for forgotten passwords. If you want to make changes to a known Microsoft account password, see Change your Microsoft account password instead.
Reset your password
If the password you typed is incorrect, you’ll see a message that says:
Your account or password is incorrect. If you don’t remember your password, reset it now.
We recommend following the steps below to resolve your password issues. If you already tried this but it didn’t work, move ahead to Step 2: If you can’t reset your password.
1. Select Forgot password?
If the Enter password window is still open select Forgot password?
(Or go directly to Reset password and enter the username name again for the account you’re trying to reset and select Next).
2. Verify your identity
For your protection, Microsoft must verify your identity before you can proceed with resetting your password.
How to verify your identity depends if you previously added security info to your account and if you can still access them. Select from the two options below.
Option 1: You received and can select a verification option
Select which option to send the verification code to.
Option 2: No verification options are given or you can no longer access any of the options
If you don’t see an option for where to send a code or you no longer have access to any of the verification options shown, you won’t be able to reset your password this way.
Try the solutions listed in Step 2: If you can’t reset your password. If those don’t work either, or if you selected I can’t receive a code from this verification page, you’ll begin the account recovery process.
Go directly to Step 3: Help with the Microsoft account recovery form for tips to complete that process.
3. Get a verification code
Depending on the contact method you chose, retype the first part of the email address or the last four digits of the phone number hinted at in the previous window.
Select Get code.
Microsoft will send a verification code to the email or phone number you selected.
Go to the recovery phone or email for where you expect to receive the code.
Tip: If you didn’t receive a message, check your junk folder or if you selected the phone option, make sure your phone has service and can receive texts, and verify your phone isn’t set up to block texts from unknown numbers.
4. Enter code and reset password
Paste or type the code you received and select Next.
Type your new password and select Next.
You successfully reset your password
If you successfully reset your password, now is a good time to set a reminder to verify your security contact info, or make changes to it. See Security best practices for more info.
You weren’t able to reset your password.
If you couldn’t reset your password this way, move ahead to:
I forgot my email password. What can I do?
People write to me with all sorts of account login problems and ‘I forgot the email password‘ is the most common. As you know, it’s not possible to access the email account without the correct login details. But we are all human and, except for the lucky few, most of us are liable to forget important details.
How does this happen? I’ve nailed it down to two things. The first is too much of reliance on memory cells and, the second, uninhibited use of the “Remember Me” or equivalent feature found just below the username and password fields on most sign in forms.
Sponsored Links
Fortunately, all popular services provide subscribers with a way to regain control of the account in the event they forgot the email password. Generally, you would be able to get the login information by having it sent to an alternate email or can reset the password by answering one or two security questions. Let us explore these options.
I forgot my email account password – how can I get it back?
Before we move forward, I would like you to check out two things – these should iron out the email password problem for 50% of users. Firstly, are you using the correct username and password combination? Remember, both of these have to be correct. Secondly, since the password is case-sensitive, make sure the Caps Lock and the Num Lk (number lock) keys are turned off; these are toggle switches. Most, if not all, keyboards have a small indicator light for these two.
Based on the innumerable emails I get on this issue, I can segregate the ‘forgot email password’ problem into the following categories – solutions and tips are provided for each.
Lost the password of a new email account If it’s a brand new email account on a service such as Gmail, Hotmail or Yahoo, just forget about it – it will be closed by the service in sometime. Just get a new email address and, this time, remember to make a good password and take care of it well to prevent account hacking – read that article for more information. For an ISP email account, I suggest you contact the company support, identify yourself and get the login details.
Email password not working I cite the two points I mentioned earlier on. The Caps Lock and Num Lock keys should be turned off and double check the username for which you are employing the password.
Had email account for a very long time but logged out accidently. Now I don’t recall the password Such an issue crops up when you’ve been using the “Remember Me” (or equivalent) feature found on most email sign in forms. I have always thought of this double edged sword. Yes, it saves time when accessing the account but since you don’t need to enter the login details each time, you are likely to forget the email password. You can try resetting the password by either answering the security questions or having it sent to the alternate email address you provided at the time of sign up.
I know it’s the correct password – someone’s hacked into your account If you are 100% sure that it’s the correct password and still cannot access your account, there can be two scenarios. The service is either down (offline) which is unlikely but possible or someone has hacked into the account. How did you account get hacked? Probable causes – sharing the password with others, you’ve been a victim of a phishing attack, the password wasn’t strong enough etc. The last two are what I would put my money on. Too many people just don’t know how to make a password. They put their spouse name or something very obvious which can be guessed in a few tries. And phishing is certainly a bane of the internet. I advice never clicking on any link that was sent in an email message.
How to reset the email account password?
Companies offer different ways through which you can reset the information when you’ve forgotten the email account password. Having the login details or the reset instructions sent to an alternate email address that was provided at the time of creating the account is probably the easiest option. But it doesn’t work for everyone. Many subscribers didn’t put in an alternate email address on sign up because they were creating their first email account. Also, the alternate email address may not be functional anymore. In either case, you can still get the control of your account if you’ve lost the email password by answering the security questions. Yahoo!Mail, for instance, ensures that subscribers are kept abreast of the information they entered through regular prompts.
But what if you didn’t use an alternate email address and don’t recall the answers to the security questions? Again, the popular email services understand that some users may find themselves in this mess. The only solution is to contact the support staff. However, please remember that this is a thorny path. If it were so easy, anyone could get to your account username and password, right?
Refer the following links for further details:
I forgot my email password. What can I do?
People write to me with all sorts of account login problems and ‘I forgot the email password‘ is the most common. As you know, it’s not possible to access the email account without the correct login details. But we are all human and, except for the lucky few, most of us are liable to forget important details.
How does this happen? I’ve nailed it down to two things. The first is too much of reliance on memory cells and, the second, uninhibited use of the “Remember Me” or equivalent feature found just below the username and password fields on most sign in forms.
Sponsored Links
Fortunately, all popular services provide subscribers with a way to regain control of the account in the event they forgot the email password. Generally, you would be able to get the login information by having it sent to an alternate email or can reset the password by answering one or two security questions. Let us explore these options.
I forgot my email account password – how can I get it back?
Before we move forward, I would like you to check out two things – these should iron out the email password problem for 50% of users. Firstly, are you using the correct username and password combination? Remember, both of these have to be correct. Secondly, since the password is case-sensitive, make sure the Caps Lock and the Num Lk (number lock) keys are turned off; these are toggle switches. Most, if not all, keyboards have a small indicator light for these two.
Based on the innumerable emails I get on this issue, I can segregate the ‘forgot email password’ problem into the following categories – solutions and tips are provided for each.
Lost the password of a new email account If it’s a brand new email account on a service such as Gmail, Hotmail or Yahoo, just forget about it – it will be closed by the service in sometime. Just get a new email address and, this time, remember to make a good password and take care of it well to prevent account hacking – read that article for more information. For an ISP email account, I suggest you contact the company support, identify yourself and get the login details.
Email password not working I cite the two points I mentioned earlier on. The Caps Lock and Num Lock keys should be turned off and double check the username for which you are employing the password.
Had email account for a very long time but logged out accidently. Now I don’t recall the password Such an issue crops up when you’ve been using the “Remember Me” (or equivalent) feature found on most email sign in forms. I have always thought of this double edged sword. Yes, it saves time when accessing the account but since you don’t need to enter the login details each time, you are likely to forget the email password. You can try resetting the password by either answering the security questions or having it sent to the alternate email address you provided at the time of sign up.
I know it’s the correct password – someone’s hacked into your account If you are 100% sure that it’s the correct password and still cannot access your account, there can be two scenarios. The service is either down (offline) which is unlikely but possible or someone has hacked into the account. How did you account get hacked? Probable causes – sharing the password with others, you’ve been a victim of a phishing attack, the password wasn’t strong enough etc. The last two are what I would put my money on. Too many people just don’t know how to make a password. They put their spouse name or something very obvious which can be guessed in a few tries. And phishing is certainly a bane of the internet. I advice never clicking on any link that was sent in an email message.
How to reset the email account password?
Companies offer different ways through which you can reset the information when you’ve forgotten the email account password. Having the login details or the reset instructions sent to an alternate email address that was provided at the time of creating the account is probably the easiest option. But it doesn’t work for everyone. Many subscribers didn’t put in an alternate email address on sign up because they were creating their first email account. Also, the alternate email address may not be functional anymore. In either case, you can still get the control of your account if you’ve lost the email password by answering the security questions. Yahoo!Mail, for instance, ensures that subscribers are kept abreast of the information they entered through regular prompts.
But what if you didn’t use an alternate email address and don’t recall the answers to the security questions? Again, the popular email services understand that some users may find themselves in this mess. The only solution is to contact the support staff. However, please remember that this is a thorny path. If it were so easy, anyone could get to your account username and password, right?
