How to disable windows update needs your help pop up

How can I disable Windows update

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How can I permanently disable my Windows Updates. I turn it to disabled and when I turn the computer on it is on again. They say they will not automatically download without asking me if we are on a metered HotSpot etc. and have to pay extra for overage. They used over 3 GBs yesterday and I am trying not to use much. Didn’t realize they had been able to download. Now settings won’t show me my History of downloads. Windows 10 update 1709 has been downloading over and over. What is going on.

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Depending on which edition of Windows 10 you have installed, here some options to disable automatic updates.

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Hi Alice,

Installing an update for Windows is essential to ensure that you’ll get the upgraded and enhanced features of Windows. These updates also consist of security updates that will help a computer to be more protected. Usually, most of computers have Windows Updates that are set to “Install Updates Automatically”, which is the recommended setting.

An option to delay or postpone the updates is available, if you’re using Windows 10 Professional, Enterprise or Education. However, Windows 10 Home users may not have this option. To do this, go to Settings> Update and Security > Windows Update. Click on Advanced options, then check the Defer upgrades check-box to select the option and you can also click Learn more for additional details about this feature.

We’re just here if you need further help.

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Use Show/Hide Updates tool to block the update:

Is there an option or work around to block updates or hardware drivers that might cause problems?
Yes, Microsoft has released a KB update (KB3073930) that will let users block or hide Windows or driver updates.

Press Windows key + R
Type: services.msc
Hit Enter

Scroll down to Windows Update
Select it then right click it
Click Properties
Under the General tab, choose Startup type to DIsabled
Click Stop
Click Apply then OK

Upgrade to Windows 10 Pro which can pause updates for up to 35 days or block them for a year.

Open Start > Settings > Update & security > Activation
Click the link ‘Go to the store to upgrade or enter a product key’
Click the $99 button to make your purchase (the price might vary by region or depending on the edition you are upgrading from or upgrading to).
Follow the on screen instructions to make your purchase.
Within 5 to 10 minutes, your system will be upgraded to Windows 10 Pro, your personal files, apps and settings preserved.
You won’t get a product key, you get a digital license, which is attached to your Microsoft Account used to make the purchase.

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Installing an update for Windows is essential to ensure that you’ll get the upgraded and enhanced features of Windows. These updates also consist of security updates that will help a computer to be more protected. Usually, most of computers have Windows Updates that are set to “Install Updates Automatically”, which is the recommended setting.

An option to delay or postpone the updates is available, if you’re using Windows 10 Professional, Enterprise or Education. However, Windows 10 Home users may not have this option. To do this, go to Settings> Update and Security > Windows Update. Click on Advanced options, then check the Defer upgrades check-box to select the option and you can also click Learn more for additional details about this feature.

We’re just here if you need further help.

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If there are pending updates that keeps on trying to be installed even if you’re already on metered Hotspot, we suggest that you try to delete these updates so it won’t push through anymore. Here are the steps:

  1. In the Search box, type This PC and click on the result.
  2. Open the partition/drive where the Windows operating system is installed.
  3. Navigate to Windows >SoftwareDistritbution >Download.
  4. Once you’re in the Download folder, delete everything from there.

Once you’re done. Type Windows Update settings in the Search box, and then click on the result. Go to Windows Update > Advanced options. Then, make sure that the Enabling this policy will automatically download updates, even over metered data connections (charges may apply) option is unchecked. After making these changes, see the result.

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Question

I have a Windows Server 2012 R2 server that due to special requirements on timing, has windows updates initiated by script. Therefore, by group policy, it is set to «download but do not install» and windows updates by automatic maintenance is disabled. So basically, updates are not applied until the script kicks off the process.

When updates are released by our WSUS server, the server downloads them as it is supposed to at the next refresh cycle. This is necessary so that the updates are ready-to-go when the script kicks off updates instead of having to wait another 5-10 minutes to download before installation begins.

When updates are downloaded, but before they are installed, whenever I log into the server I see a pop-up «Updates are available.» It interrupts my workflow and gives me a chance to accidentally click «install» which would be bad. Even more annoyingly, when you click «close» to dismiss the dialog it pops back up 5 minutes later.

How do I disable this dialog?

Answers

Sorry to bump your 4 years old thread but I came across your question because I’m in the same situation as you, only difference is I have a Windows Server 2016. I found a solutions to disable the pop-up without side effects.

Credits will go to this site:

In short follow these steps:

Start an elevated command prompt and enter these commands:
cd /d «%Windir%\System32»
takeown /f musnotification.exe
icacls musnotification.exe /deny Everyone:(X)
takeown /f musnotificationux.exe
icacls musnotificationux.exe /deny Everyone:(X)

All replies

On current situation, please open GPME and follow the path:

Computer Configuration\Policies\Administrative Templates\Windows Components\Windows Update\ Allow non-administrators to receive update notifications

If disable this setting, it will only logged-on administrators receive update notifications.

Please also follow the path: User Configuration\Policies\Administrative Templates\Windows Components\Windows Update\Remove access to use all Windows Update feature

If enable this setting, you can configure option: 0-Do not show any notifications. It will remove all Windows Update feature and no notifications will be shown.

Please check if those two settings can help you.

à by group policy, it is set to «download but do not install» and windows updates by automatic maintenance is disabled.

By the way, I guess that you enable Configure Automatic Updates setting and select option “3-Auto download and notify for install”. If select “4-Auto download and schedule the install”, you will be able to schedule the installation of updates in a free time. It may be a better option for maintenance.

If anything I misunderstand or any update, please don’t hesitate to let me know.

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Question

I keep on getting the message:

Windows update needs your help
Windows Update hasnt been able to check for new updates for the last 30 days. Go to windows update to resolve this issue.

I have set the windows update settings to never check for updates. Is there any way that i can disable this message from popping up?

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«A programmer is just a tool which converts caffeine into code»

If you depoly Windows Update via SCCM, there is no need to disable Windows Update. Please configure the group policy correctly and Windows Update won’t check from Internet.

Niki Han
TechNet Community Support

We have configured in the group policy correctly and i does not check the updates from internet. What i mean is the message as below screenshot. It will still pop up if updates hasnt been checked for the last 30 days. Anyway to disable it?

Did you ever find a solution for this problem? I have the same issue and have not found a way to suppress the popup. Would love to know if you found a way to do so.

I’m curious as to the proper configuration to prevent this message from being displayed on Windows 8/8.1 clients as well.

I came across this, please let me know if it helps?

I am going to talk with Infrastructure team to see if we can implement this.

We have the ‘Configure Automatic Updates’ setting already set to ‘Disabled’ as per the above article and the workstations are still reporting the 30 day message. It was my understanding that not disabling this could potentially allow SCCM managed clients to restart outside of scheduled maintenance windows (ie. the standard windows update client would install/reboot at a random time as well as display duplicate popups or notifications).

It has to do with the registry key

and the value LastSuccessTime

Once it approaches 30 days that message will show up. This can occur if you may be building systems, then shelving them, but windows update is enabled in your image. If you don’t let SCCM get the policy to manage the system first, you may get that message. Even so, I think you may get that message even if CCMExec is the callerID for Windows update.

To remedy, modify the HKLM:\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update Key’s NextDetectionTime value to something in the past and restart windows update service (wuauserv).

Here’s some powershell to do the dirty work:
$Date = (Get-Date -Date (get-date).AddDays(-1) -Format u).tostring().replace(«Z»,»»)
set-itemproperty -path «HKLM:\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update» -name NextDetectionTime -value $Date
restart-service wuauserv

(Note: THe above code will force a detection to windows update. If you don’t have your policy in place to point to your managed wsus environment, the system may go to windows update and update, depending on your policies. just showing that the script will trigger the scan that populates the value that avoids the message. We chose to have the system scan as we do have a managed environment but aren’t currently scanning for updates. THis just gets rid of the message (we have a DCM in place to detect the age of the scan value and, after 20 days, run as scan just to keep the message from popping up).

Any update we also have seen this popup on some computers. We use SCCM 2012 R2 and Windows 8.1

We experienced this issue in our environment. We opened a Microsoft Premier case, spent a ton of time, found a workaround, and maybe a fix. We are a domain environment with SCCM 2012 managing our software updates. Our PCs are running Windows 8 Enterprise.

What we found was, intermittently , «some event» occurs on our PCs that caused the PC to think there was a failed update detection. These events occurred after the PCs were deployed to users, were not tied to PCs that were off the domain for an extended period of time, and occured on both notebooks and desktops. The desktops never left the network.

This failed detection caused the following registry values to be written. The FirstDetectionFailureTime was the time stamp of the failed detection event.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update]
«FirstDetectionFailureTime»=»2014-04-17 08:50:55»
«ShowUnableToDetectUI»=dword:00000001

Our PCs are set to check for updates every day. The issue is even if the next detection was successful, the PC never goes back and automatically cleans up the FirstDetectionFailureTime registry value. 30 days after the FirstDetectionFailureTime, the user will receive the banner. The PC will continue to display the banner every 30 days while this FirstDetectionFailureTime registry value is there.

A user can manually stop the banner from appearing by clicking the «Go to Windows Update» button and choosing check for updates. The process will delete the registry values above (most importantly, delete the FirstDetectionFailureTime value). The cycle will be stopped until the next event.

Most of this we found out on our own. Microsoft Premier Support never could see past this article: http://blogs.technet.com/b/senthilkumar/archive/2014/03/11/how-to-disable-quot-windows-update-needs-your-help-quot-pop-up-in-windows-8-8-1-clients.aspx. Where within this article, they stated the corrective action was to set the following group policy to Disabled. The interesting thing about this policy, is it is setting a registry value (see below the policy) that the SCCM agent is already setting (as was mentioned above in this thread). However, Microsoft swore this was the fix in spite of it appearing this was already set on our PCs.

Computer configuration>Administrative Templates>Windows Components> Windows update> Configure Automatic updates

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
«NoAutoUpdate»=dword:00000001

To workaround the banner displaying, we have intentionally set the following registry value to 0 on all our PCs. We have proved that this will suppress the banner from displaying even if the FirstDetectionFailureTime value exists.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update]
«ShowUnableToDetectUI»=dword:00000000

We also have configured the following group policy to Disabled, as Microsoft suggested. We then monitored all of our PCs for new FirstDetectionFailureTime values with timestamps after the group policy change was made. We found that whatever was causing the FirstDetectionFailureTime registry value to written was still intermittently occuring. It seemed to randomly occur on different PCs. The group policy did not make a difference.

Computer configuration>Administrative Templates>Windows Components> Windows update> Configure Automatic updates

What did make a difference was setting the ShowUnableToDetectUI registry value to 0 definitely suppresses the banner from showing.

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