HP Windows 10 Support Center — Computing

HP Customer Support

HP Windows 10 Support Center — Computing

Speaker volume goes down unexpectedly after update from Windows Update (Pavilion 15-cw1000 series)? Find fix here

Windows 10 Updates

Find the most updated information for Windows 10 update related issues along with tips on actions to take before installing the update on your PC.

Windows 10 Updates

Find the most updated information for Windows 10 update related issues along with tips on actions to take before installing the update on your PC.

Before you update

Before you update the Windows 10 versions of your computer, here are a few recommended steps that should be completed

Check product compatibility:

Run Performance tune-up:

Powered by HP Support Assistant

HP Performance Tune Up Check analyzes and optimizes your PC to resolve system freeze issues and improve performance.

HP Performance Tune Up check requires HP Support Assistant version 8.5 and later.

Please Wait. Launching.

HP Performance Tune Up check will launch in a new window. Once it launches, follow instructions provided by the application to analyze and optimize your pc.

Update BIOS:

Update Graphics Drivers:

Check for updates:

Windows 10 Known Issues

HP and Microsoft work together to identify issues that may occur post Windows 10 updates. As issues are identified, HP will release updated drivers and software as fixes through Windows update as well as our Software Download pages. It is recommended that you run all Windows updates to ensure that all latest drivers, software and fixes are installed in your PC. Here is a list of top known issues that may occur on HP products post a Windows 10 update is installed.

HP Windows 10 Support Center — Computing

HP Customer Support

HP Windows 10 Support Center — Computing

Speaker volume goes down unexpectedly after update from Windows Update (Pavilion 15-cw1000 series)? Find fix here

Windows 10 Updates

Find the most updated information for Windows 10 update related issues along with tips on actions to take before installing the update on your PC.

Windows 10 Updates

Find the most updated information for Windows 10 update related issues along with tips on actions to take before installing the update on your PC.

Before you update

Before you update the Windows 10 versions of your computer, here are a few recommended steps that should be completed

Check product compatibility:

Run Performance tune-up:

Powered by HP Support Assistant

HP Performance Tune Up Check analyzes and optimizes your PC to resolve system freeze issues and improve performance.

HP Performance Tune Up check requires HP Support Assistant version 8.5 and later.

Please Wait. Launching.

HP Performance Tune Up check will launch in a new window. Once it launches, follow instructions provided by the application to analyze and optimize your pc.

Update BIOS:

Update Graphics Drivers:

Check for updates:

Windows 10 Known Issues

HP and Microsoft work together to identify issues that may occur post Windows 10 updates. As issues are identified, HP will release updated drivers and software as fixes through Windows update as well as our Software Download pages. It is recommended that you run all Windows updates to ensure that all latest drivers, software and fixes are installed in your PC. Here is a list of top known issues that may occur on HP products post a Windows 10 update is installed.

HP Laptop Drivers Download

After you upgrade your computer to Windows 10, if your HP Laptop Drivers are not working, you can fix the problem by updating the drivers. It is possible that your Laptop driver is not compatible with the newer version of Windows.

• Updates PC Drivers Automatically
• Identifies & Fixes Unknown Devices
• Supports Windows 10, 8, 7, Vista, XP

Popular Utilities

Driver Updates for Popular HP Laptop Models

Featured HP Laptop Downloads

How to Update Device Drivers

There are two ways to update drivers.

Option 1 (Recommended): Update drivers automatically — Novice computer users can update drivers using trusted software in just a few mouse clicks. Automatic driver updates are fast, efficient and elimate all the guesswork. Your old drivers can even be backed up and restored in case any problems occur.

Option 2: Update drivers manually — Find the correct driver for your Laptop and operating system, then install it by following the step by step instructions below. You’ll need some computer skills to use this method.

Option 1: Update drivers automatically

The Driver Update Utility for HP devices is intelligent software which automatically recognizes your computer’s operating system and Laptop model and finds the most up-to-date drivers for it. There is no risk of installing the wrong driver. The Driver Update Utility downloads and installs your drivers quickly and easily.

You can scan for driver updates automatically and install them manually with the free version of the Driver Update Utility for HP, or complete all necessary driver updates automatically using the premium version.

Tech Tip: The Driver Update Utility for HP will back up your current drivers for you. If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings.

Double-click on the program to run it. It will then scan your computer and identify any problem drivers. You will see a results page similar to the one below:

Click the Update button next to your driver. The correct version will be downloaded and installed automatically. Or, you can click the Update All button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system.

Before updating, use the built-in driver backup feature to save your current drivers to a specified folder. Use this backup folder to safely restore drivers if necessary:

Option 2: Update drivers manually

To find the latest driver, including Windows 10 drivers, choose from our list of most popular HP Laptop downloads or search our driver archive for the driver that fits your specific Laptop model and your PC’s operating system.

Tech Tip: If you are having trouble finding the right driver update, use the HP Laptop Driver Update Utility. It is software which finds, downloads and istalls the correct driver for you — automatically.

After downloading your driver update, you will need to install it. Driver updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension.

How to Install Drivers

After you have found the right driver, follow these simple instructions to install it.

1. Power off your device.
2. Disconnect the device from your computer.
3. Reconnect the device and power it on.
4. Double click the driver download to extract it.
5. If a language option is given, select your language.
6. Follow the directions on the installation program screen.
7. Reboot your computer.