hp truevision hd windows 10 driver for youcam ?

‎02-23-2018 01:23 PM — last edited on ‎02-23-2018 01:30 PM by rick-s

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Large Windows 10 update evaporated my built-in webcam drivers. No camera recognized during sign-in, Skype, etc. Envy M7 notebook. Nothing under imaging devices. How can i tell which camer is installed internally and download the drivers again?

‎02-24-2018 11:28 AM

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Good Day. A warm welcome to the HP community. I reviewed the case regarding assistance with webcam issues after a windows 10 update. I will be delighted to assist you with this.

Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 🙂

To assist you with accurate information I would require more information regarding this:

• • Did you try to update the drivers from the HP support site?
  • Let me know the complete model# of the computer to assist you better

Follow the below steps and check if it helps.

1. Download the RGB Camera firmware update tool from http://hp.care/2uf8mHh (sp81543.exe).

2. Run the firmware update tool on the PC connected to the monitor.

3. In Desktop mode, right-click on the Windows Menu (lower left corner of screen) and select Device Manager .

4. Expand Imaging Devices .

5. Right-click HP HD Camera (or similar device), and select Remove .

6. Reboot the PC.

Then, Disable Windows Hello and the run the Hello setup again

1. Select Settings > Account > Sign-in Options > Face Recognition then click the Remove button.

2. Select Settings > Account > Sign-in Options > Windows Hello > Face , then click the Setup button.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient. Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat.

Hope to hear from you soon. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I’ll be there to assist you.

To simply say thanks , please click the » Thumbs Up » button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “ Accepted Solution ” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead. 🙂

Drivers for HP TrueVision HD Webcam (for Windows 10)

‎05-17-2017 03:09 AM — last edited on ‎05-13-2020 10:31 PM by Chao_L

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For the users having Webcam issue, you might take a look at the below two articles. Hope they will help you!

The below is the troubleshooting guide for Webcam issue from the first article.

1. Are you sure your computer has a camera?

Many models of HP computers did not come with webcams. Before you go any further, check and be sure there is a camera lens staring back at you. You can look up the product specifications for your model for confirmation.

If you have an external web cam, try disconnecting it, restarting the PC, and then reconnecting the USB cable. Or try testing it in a different USB port or even a different PC.

2. Look for the Kill Switch

Newer HP laptops have a Kill Switch feature designed to physically disconnect your webcam. This is helpful for preventing bad people from activating your webcam remotely but can be overlooked when trying to use the webcam for video conferencing. If your model has a kill switch, make sure it’s switched on.

3. Try a hard reset

When Windows doesn’t see devices like cameras, sometimes it just needs to be forced to look again. Try a power reset. Once detected, you should see the camera in the Device Manager. Right-click the Start button and select Device Manager. Expand the Cameras section to see your camera. You can disable the web cam here in the Device Manager by right-clicking on the camera and select Disable Device. Don’t forget to enable it later if needed.

4. Install the driver

Sometimes Windows needs the latest camera driver for the camera to function well. While in the Device Manager, right-click on your camera and select Update Driver. Then click Search Automatically for updated driver software. The latest driver is always available via Windows Update.

After upgrade to Windows 10 (64-bit) my video camera and microphone are not recognized by system.

I don’t see my camera in Devices Manager.

I updated registry — added dword (32-bit) null value to:
HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows Media Foundation > Platform

but it still not works.

Please provide me a drivers for my camera — if you don’t have special for Windows 10, may be for Windows 8.1 could work.

Hp truevision hd camera драйвер windows 10

Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center

Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center

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‎06-02-2019 03:05 AM

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‎10-06-2019 12:52 PM

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I need my hp web came working after an update please

‎04-15-2020 03:11 AM

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For the users having Webcam issue, you might take a look at the below two articles. Hope they will help you. Best Regards.

The below is a troubleshooting guide shared by @wes_notebooks . Thanks Wes!

1. Are you sure your computer has a camera?

Many models of HP computers did not come with webcams. Before you go any further, check and be sure there is a camera lens staring back at you. You can look up the product specifications for your model for confirmation.

If you have an external web cam, try disconnecting it, restarting the PC, and then reconnecting the USB cable. Or try testing it in a different USB port or even a different PC.

2. Look for the Kill Switch

Newer HP laptops have a Kill Switch feature designed to physically disconnect your webcam. This is helpful for preventing bad people from activating your webcam remotely but can be overlooked when trying to use the webcam for video conferencing. If your model has a kill switch, make sure it’s switched on.

3. Try a hard reset

When Windows doesn’t see devices like cameras, sometimes it just needs to be forced to look again. Try a power reset.

Once detected, you should see the camera in the Device Manager. Right-click the Start button and select Device Manager. Expand the Cameras section to see your camera.

TIP: You can disable the web cam here in the Device Manager by right-clicking on the camera and select Disable Device. Don’t forget to enable it later if needed.

4. Install the driver

Sometimes Windows needs the latest camera driver for the camera to function well. While in the Device Manager, right-click on your camera and select Update Driver. Then click Search Automatically for updated driver software. The latest driver is always available via Windows Update.

hp truevision hd webcam drivers on Win 10 64 bit

‎01-24-2017 02:31 PM

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HI I have a HP Pavilion dv7-6c01ea Entertainment Notebook webcam in Windows 10 and upgraded to Win 10 64bit now in imaging in device manager the truvision HD drivers are missisng. do we have a weblink to go to to grab drivers taht will work. I have Skype and youcam but neither see the webcam obvioulsly.

‎01-25-2017 10:26 AM

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Let me take a moment to thank you for posting on the HP Support Forums.

I came across your post and would like to help. I understand that you have an HP Pavilion dv7-6c01ea Entertainment Notebook and after upgrading to Win10, the HP Truevision HD webcam drivers are missing.

I did some research nd found that this laptop was designed and tested to work with Win7 and Win8. Therefore there are no drivers available on HP website for Win10. However, you may try to install the Cyberlink Youcam Software in compatibility mode for Win10 and that should help.

• Please download Cyberlink Youcam from this link: http://hp.care/2jS6e4K
• To know how to install it in compatibility mode, please use this link: http://hp.care/2hiBbiw (Note: This is a 3rd party link, so please ignore the ads and do not go for paid suggestions).
• Also try to perform Windows updates: http://hp.care/2cm8sFW

I sincerely hope this helps to get the webcam to work. Keep me posted. Cheers! 🙂

How to download Hp truevision hd driver?

‎09-19-2017 11:05 AM

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My integrated camera is not woring. and i found that i have to upgrade my Hp truevision hd camera driver? so, please anyone can help me on that?

‎09-19-2017 11:08 AM

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To better help you we would need the exact model number or product number of your laptop/desktop.

‎09-20-2017 05:28 PM — last edited on ‎09-20-2017 05:47 PM by danny-r

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And it is HP Pavilion TouchSmart 15-n034nr Notebook PC. I think this would help you

‎09-20-2017 05:50 PM

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Download this file and save it to your desktop.

Go to Device Manager and uninstall the camera.

If asked do you want to delete the drivers say yes.

Reboot and then run the driver you saved to your desktop.

‎10-20-2019 04:00 AM

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This is my machine

Product Name HP 15 Laptop PC
HP model number: 15-dw0xxx

I cannot use my camera, and mic. ALl drivers seem to be up to date. But maybe the windows-update has installed incompatible drivers. I dont know.

About my camera, it is

Camera HP TrueVision HD Camera with indicator light, USB 2.0, HD BSI sensor, f2.0
720p by 30 frames per second
Single digital microphone

Do you have a solution for this? I cannot use this machine at 100% due to this problem. I hope there is a way to install the correct drivers.