Hyperx cloud core drivers windows 10

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HyperX Cloud Core Headset

Frequently Asked Questions

Featured Questions

This headset will work with the Xbox One with headset adapter from Microsoft.

It is not supported with the Xbox 360 or PS3.

The microphone boost setting in Windows could be too high. To change this, go to Control Panel>Sound.

Select the Recording tab, click on the microphone and select Properties. (If you have a built-in microphone on your computer, try speaking into the microphone and you will see green bars fluctuate. This will help you to identify which mic is which).

In Properties, go to the Levels tab. Then, lower the microphone boost level. A recommended level is 0-10dB, but try changing it around to see what creates the best result for your particular environment. Then click Apply or OK.

Also try the rear headphone and mic jacks if you are using a desktop. If you are using Skype, check your Skype settings. Go into your Skype Tools>Options>General>Audio Settings and uncheck Automatically Adjust. Set volume (move lever) to the desired level.

For optimal use with PlayStation® 4 (PS4®), connect your HyperX Cloud headset to the PS4 game controller using the single 3.5mm jack and follow these steps:

1. Turn on your PS4® game console.

2. Navigate to the Settings Menu and select it.

3. Highlight the ‘Devices’ menu option and select it.

4. Scroll down to ‘Audio Devices’ and select it.

5. Choose ‘Output to Headphones’ and select ‘All Audio.’

This may be a problem with the Windows 10 update for the Realtek audio drivers. We suggest you update the drivers directly from the Realtek website. First, go to the Control Panel>device manager and go to Sound, video and game controllers section. Find Realtek High Definition Audio listed, right click on it and choose uninstall. Once this is done, go to the following page to download the updated driver.

Select High Definition Audio Codecs (software) link. Download the latest version that is correct for your Windows version and install it. You may need to restart your computer. Once this is done, plug the headset back in and test the microphone. FAQ: KHX-011218-HDST-17

More Questions

Our headsets will work with most mobile devices using the 3.5 mm headset jack.

There are two headset audio jack standards, Cellular Telecommunications Industry Association (CTIA) and Open Mobile Terminal Platform (OMTP). Our headsets use a CTIA standard connector which will work with the majority of mobile devices. Some mobile devices use the OMTP connector standard, if your mobile device uses an OMTP standard connector, you may experience connection issues. You can purchase a third party adapter cable to use the headset with an OMTP device.

Make sure all of the connections are correct.

— Check that the microphone is plugged all the way into the head set.

— If you can verify that audio connections are working using an alternate microphone and speakers.

-See if the headset works with another computer or device.

— Check your audio settings to make sure the speakers and microphone are enabled and not muted or volume turned down too low. In many cases, the microphone on a computer is disabled or muted.

— Try to disable any audio software specifically for your audio adapter or other third party audio software and use the default audio controls in your operating system.

-Check the audio settings in the game or application you are using. If you have tried the steps above and the headphones or microphone are still not working, please contact Kingston technical support for assistance.

Contact Technical Support

Questions about a Kingston product you already own? Ask a Kingston expert.

Email Technical Support

Complete a short form to submit a request by email.

Hyperx cloud core drivers windows 10

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Гарнитура HyperX Cloud Core

Часто задаваемые вопросы

Популярные вопросы

Эта гарнитура работает только с Xbox One со специальным адаптером Mircosoft. Он не поддерживается Xbox 360 и PS3.

Настройки усиления (boost) микрофона могут стоять на слишком высоком уровне. Чтобы изменить их, откройте Панель управления> Звук.

Микрофон и выберите свойства. (Если у вас на компьютере встроенный микрофон, попробуйте говорить в микрофон и вы увидите, как двигаются зеленые столбики, символизирующие звуковой сигнал. Это поможет вам разобраться, какой микрофон работает в какой момент).

В настройках выберите вкладку Уровни. Затем снизьте уровень усиления (boost) микрофона.Рекомендованный уровень громкости составляет0-10 Дб, но попробуйте поменять его,чтобы посмотреть, что приведет к оптимальному результату для вашей системы. Затем нажмите Применить или OK.

В случае настольного компьютера также попробуйте использовать разъемы гарнитуры и микрофона на задней панели. Если вы используете Skype, проверьте настройки Skype. Перейдите в Skype в раздел Инструменты>Настройки>Основные>Настройка звука (Tools>Options>General>Audio Settings) и снимите флажки автоматической настройки (Automatically Adjust). Установите нужный уровень громкости (с помощью ползунка).

Для оптимального использования с PlayStation® 4 (PS4®) подключите свою гарнитуру HyperX Cloud к игровому контроллеру PS4 с помощью входящего в комплект поставки одиночного разъема 3,5 мм и выполните следующие действия:

1. Включите свою игровую консоль PS4®.

2. Перейдите к Меню настроек и выберите его.

3. Наведите курсор на меню ‘Устройства’ и выберите его.

4. Прокрутите до раздела ‘Аудиоустройства’ и выберите его.

5. Выберите ‘Выход к наушникам’ и выберите ‘Все аудио’.

Проблема может заключаться в обновлении ОС Windows 10 для аудиодрайверов Realtek. Рекомендуем обновить драйверы непосредственно с веб-сайта Realtek. Сначала перейдите в Панель управления > Менеджер устройств и далее к разделу Звук, видео и игровые контроллеры. Найдите в списке Realtek High Definition Audio, щелкните по нему правой кнопкой мыши и выберите Удалить. После этого перейдите на следующую страницу для скачивания обновленного драйвера:

Выберите ссылку High Definition Audio Codecs (Software). Скачайте последнюю версию, которая подходит для вашей версии Windows, и установите ее. Может потребоваться перезагрузка компьютера. После этого снова вставьте гарнитуру и протестируйте микрофон. FAQ: KHX-011218-HDST-17

Дополнительные вопросы

Наши гарнитуры работают с большинством мобильных устройств, имеющих разъем гарнитуры 3,5 мм.

Существуют два стандарта аудиоразъемов гарнитур, Cellular Telecommunications Industry Association (CTIA) и Open Mobile Terminal Platform (OMTP). Наши гарнитуры используют разъем стандарта CTIA, который работает с большинством мобильных устройств. Некоторые мобильные устройства используют разъем стандарта OMTP; если ваше устройство использует разъем стандарта OMTP, могут возникнуть проблемы с подключением. Вы можете приобрести кабель-переходник стороннего производителя, чтобы использовать гарнитуру с устройством OMTP.

Убедитесь, что все подключения выполнены правильно.

— Проверьте, что микрофон подключен к гарнитуре.

— Вы можете проверить, что все подключения работают, используя другой микрофон и колонки.

-Попробуйте, работает ли гарнитура с другим компьютером или устройством.

— Проверьте настройки звука, чтобы убедиться, что колонки и микрофон включены и не поставлены на беззвучный режим (mute), и звук не поставлен на слишком тихую громкость. Во многих случаях, микрофон на компьютере просто выключен или включен беззвучный режим.

— Попробуйте выключить все специальное программное обеспечение вашего аудиоадаптера и используйте стандартные настройки звука вашей операционной системы.

-Проверьте настройки звука в игре или приложениях, которыми вы пользуетесь. Есливы уже попробовали все перечисленные выше шаги, и наушники и микрофон по-прежнему не работают, пожалуйста, обратитесь за помощью в техническую поддержку Kingston.

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Hyperx cloud core drivers windows 10

Your web browser is out of date. Update your browser now for better experience on this site. https://browser-update.org/update-browser.html

HyperX Cloud Core Headset

Frequently Asked Questions

Featured Questions

This headset will work with the Xbox One with headset adapter from Microsoft.

It is not supported with the Xbox 360 or PS3.

The microphone boost setting in Windows could be too high. To change this, go to Control Panel>Sound.

Select the Recording tab, click on the microphone and select Properties. (If you have a built-in microphone on your computer, try speaking into the microphone and you will see green bars fluctuate. This will help you to identify which mic is which).

In Properties, go to the Levels tab. Then, lower the microphone boost level. A recommended level is 0-10dB, but try changing it around to see what creates the best result for your particular environment. Then click Apply or OK.

Also try the rear headphone and mic jacks if you are using a desktop. If you are using Skype, check your Skype settings. Go into your Skype Tools>Options>General>Audio Settings and uncheck Automatically Adjust. Set volume (move lever) to the desired level.

For optimal use with PlayStation® 4 (PS4®), connect your HyperX Cloud headset to the PS4 game controller using the single 3.5mm jack and follow these steps:

1. Turn on your PS4® game console.

2. Navigate to the Settings Menu and select it.

3. Highlight the ‘Devices’ menu option and select it.

4. Scroll down to ‘Audio Devices’ and select it.

5. Choose ‘Output to Headphones’ and select ‘All Audio.’

This may be a problem with the Windows 10 update for the Realtek audio drivers. We suggest you update the drivers directly from the Realtek website. First, go to the Control Panel>device manager and go to Sound, video and game controllers section. Find Realtek High Definition Audio listed, right click on it and choose uninstall. Once this is done, go to the following page to download the updated driver.

Select High Definition Audio Codecs (software) link. Download the latest version that is correct for your Windows version and install it. You may need to restart your computer. Once this is done, plug the headset back in and test the microphone. FAQ: KHX-011218-HDST-17

More Questions

Our headsets will work with most mobile devices using the 3.5 mm headset jack.

There are two headset audio jack standards, Cellular Telecommunications Industry Association (CTIA) and Open Mobile Terminal Platform (OMTP). Our headsets use a CTIA standard connector which will work with the majority of mobile devices. Some mobile devices use the OMTP connector standard, if your mobile device uses an OMTP standard connector, you may experience connection issues. You can purchase a third party adapter cable to use the headset with an OMTP device.

Make sure all of the connections are correct.

— Check that the microphone is plugged all the way into the head set.

— If you can verify that audio connections are working using an alternate microphone and speakers.

-See if the headset works with another computer or device.

— Check your audio settings to make sure the speakers and microphone are enabled and not muted or volume turned down too low. In many cases, the microphone on a computer is disabled or muted.

— Try to disable any audio software specifically for your audio adapter or other third party audio software and use the default audio controls in your operating system.

-Check the audio settings in the game or application you are using. If you have tried the steps above and the headphones or microphone are still not working, please contact Kingston technical support for assistance.

Contact Technical Support

Questions about a Kingston product you already own? Ask a Kingston expert.

Hyperx cloud core drivers windows 10

Your web browser is out of date. Update your browser now for better experience on this site. https://browser-update.org/update-browser.html

HyperX Cloud Core Headset

Frequently Asked Questions

Featured Questions

This headset will work with the Xbox One with headset adapter from Microsoft.

It is not supported with the Xbox 360 or PS3.

The microphone boost setting in Windows could be too high. To change this, go to control panel>sound.

Select the recording tab, click on the microphone and select properties. (If you have a built in microphone on your computer, try speaking into the microphone and you will see green bars fluctuate. This will help you figure out which mic is which).

In properties, go to the levels tab. Then lower the microphone boost level. A recommended level is 0-10dB but try changing it around to see what creates the best result for your particular environment. Then click Apply or OK.

Also try the rear headphone and mic jacks if you are using a desktop. If you are using Skype, check your Skype settings. Go into your Skype Tools>Options>General>Audio Settings and uncheck Automatically Adjust. Set volume (move lever) to the desired level.

For optimal use with PlayStation® 4 (PS4®), connect your HyperX Cloud headset to the PS4 game controller using the single 3.5mm jack and follow these steps:

1. Turn on your PS4® game console.

2. Navigate to the Settings Menu and select it.

3. Highlight the ‘Devices’ menu option and select it.

4. Scroll down to ‘Audio Devices’ and select it.

5. Choose ‘Output to Headphones’ and select ‘All Audio.’

This may be a problem with the Windows 10 update for the Realtek audio drivers. We suggest you update the drivers directly from the Realtek website. First, go to the Control Panel>device manager and go to Sound, video and game controllers section. Find Realtek High Definition Audio listed, right click on it and choose uninstall. Once this is done, go to the following page to download the updated driver.

Select High Definition Audio Codecs (software) link. Download the latest version that is correct for your Windows version and install it. You may need to restart your computer. Once this is done, plug the headset back in and test the microphone. FAQ: KHX-011218-HDST-17

More Questions

Our headsets will work with most mobile devices using the 3.5 mm headset jack.

There are two headset audio jack standards, Cellular Telecommunications Industry Association (CTIA) and Open Mobile Terminal Platform (OMTP). Our headsets use a CTIA standard connector which will work with the majority of mobile devices. Some mobile devices use the OMTP connector standard, if your mobile device uses an OMTP standard connector, you may experience connection issues. You can purchase a third party adapter cable to use the headset with an OMTP device.

Make sure all of the connections are correct

— Check that the microphone is plugged all the way into the head set.

— If you can verify that audio connections are working using an alternate microphone and speakers.

-See if the headset works with another computer or device.

— Check your audio settings to make sure the speakers and microphone are enabled and not muted or volume turned down too low. In many cases, the microphone on a computer is disabled or muted.

— Try to disable any audio software specifically for your audio adapter or other third party audio software and use the default audio controls in your operating system.

-Check the audio settings in the game or application you are using. If you have tried the steps above and the headphones or microphone are still not working, please contact Kingston technical support for assistance.

Contact Technical Support

Questions about a Kingston product you already own? Ask a Kingston expert.