How to download updates that include drivers and hotfixes from the Windows Update Catalog

This article discusses how to download updates from the Windows Update Catalog.

Original product version: В Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows 10 — all editions
Original KB number: В 323166

Introduction

The Windows Update Catalog offers updates for all operating systems that we currently support. These updates include the following:

• Device drivers
• Hotfixes
• Updated system files
• New Windows features

We guide you through the steps to search the Windows Update Catalog to find the updates that you want. Then, you can download the updates to install them across your home or corporate network of Microsoft Windows-based computers.

We also discuss how IT Professionals can use Software Update Services, such as Windows Update and Automatic Updates.

This content is designed for an advanced computer user. We recommend that only advanced users and administrators download updates from the Windows Update Catalog. If you are not an advanced user or an administrator, visit the following Microsoft Web site to download updates directly:
Windows Update: FAQ

Steps to download updates from the Windows Update Catalog

To download updates from the Windows Update Catalog, follow these steps:

Step 1: Access the Windows Update Catalog

To access the Windows Update Catalog, visit the following Microsoft Web site:
Windows Update Catalog

To view a list of frequently asked questions about Windows Update Catalog, visit the following Microsoft Web site:
Microsoft Update Catalog Frequently Asked Questions

Step 2: Search for updates from the Windows Update Catalog

To search for updates from the Windows Update Catalog, follow these steps:

1. In the Search text box, type your search terms. For example, you might type Windows Vista Security.
2. Click Search, or press Enter.
3. Browse the list that is displayed to select the updates that you want to download.
4. Click Download to download the updates.
5. To search for additional updates to download, repeat steps 2a through 2d.

Step 3: Download updates

To download updates from the Windows Update Catalog, follow these steps:

Click the Download button under Search box.

Click the updates link on the pop-up page and Save to the default path, or right-click the link and select Save target as to the specified path. You can either type the full path of the folder, or you can click Browse to locate the folder.

Close the Download and the Windows Update Catalog Window.

Find the location that you specified in step 3b.

If you have downloaded device drivers for installation, go to «Installing Drivers.»

Double-click each update, and then follow the instructions to install the update. If the updates are intended for another computer, copy the updates to that computer, and then double-click the updates to install them.

If all the items that you added to the download list are installed successfully, you are finished.

If you want to learn about additional update services, please see the «Software Update Services for IT Professionals» section.

Installing drivers

Open a command prompt from the Start menu.

To extract the driver files, type the following command at the command prompt, and then press Enter:

To stage the driver for plug and play installation or for the Add Printer Wizard, use PnPutil Software Update Services for IT Professionals.

To install a cross-architecture print driver, you must already have installed the local architecture driver, and you will still need the cross-architecture copy of Ntprint.inf from another system.

Software Update Services for IT Professionals

For general information about Software Update Services, visit the following Microsoft Web site:
Overview of Windows as a service

Windows Update

IT Professionals can use the Windows Update service to configure a server on their corporate network to provide updates to corporate servers and clients. This functionality can be useful in environments where some clients and servers do not have access to the Internet. This functionality can also be useful where the environment is highly managed, and the corporate administrator must test the updates before they are deployed.

For information about using Windows Update, visit the following Microsoft Web site:
Windows Update: FAQ

Automatic Updates

IT Professionals can use the Automatic Updates service to keep computers up to date with the latest critical updates from a corporate server that is running Software Update Services.

Automatic Updates works with the following computers:

• Microsoft Windows 2000 Professional
• Windows 2000 Server
• Windows 2000 Advanced Server (Service Pack 2 or later versions)
• Windows XP Professional
• Windows XP Home Edition computer

For more information about how to use Automatic Updates in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
306525 How to configure and use Automatic Updates in Windows XP

Troubleshooting

You may experience one or more of the following issues when you use Windows Update or Microsoft Update:

You may receive the following error message:

Software update incomplete, this Windows Update software did not update successfully.

You may receive the following error message:

Administrators Only (-2146828218) To install items from Windows Update, you must be logged on as an administrator or a member of the Administrators group. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.

For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 316524 You receive an «Administrators only» error message when you try to visit the Windows Update Web site or the Microsoft Update Web site

You may be unable to view the Windows Update site or the Microsoft Update site if you connect to the Web site through an authenticating Web proxy that uses integrated (NTLM) proxy authentication.

Similar problems and solutions

You can visit the Microsoft Web sites in the following sections for more information:
Windows Update troubleshooting

Installing multiple updates with only one restart

The hotfix installer that is included with Windows XP and with Windows 2000 post-Service Pack 3 (SP3) updates includes functionality to support multiple hotfix installations. For earlier versions of Windows 2000, the command-line tool that is named «QChain.exe» is available for download.

For more information about how to install multiple updates or multiple hotfixes without restarting the computer between each installation, click the following article number to view the article in the Microsoft Knowledge Base:
296861 How to install multiple Windows updates or hotfixes with only one reboot

Microsoft security resources

For the latest Microsoft security resources such as security tools, security bulletins, virus alerts, and general security guidance, visit the following Microsoft Web site:
Microsoft Docs

For more information about the Microsoft Baseline Security Analyzer tool (MBSA), visit the following Microsoft Web site:
What is Microsoft Baseline Security Analyzer and its uses?

The Microsoft Download Center

For more information about how to download files from the Microsoft Download Center, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services

Product-specific download pages

Internet Explorer

For Internet Explorer downloads, visit the following Microsoft Web site:
Internet Explorer Downloads

Windows Media Player

For Windows Media Player downloads, visit the following Microsoft Web site:
Windows Media Player

Office Updates

For Office updates, visit the following Microsoft Web site:
Install Office updates

Download and install drivers in Windows 8.1

Windows comes with drivers for many devices, such as printers, displays, keyboards, and TVs. A driver is software that a device uses to work with your PC. Every device needs a driver to work with your PC. So, in many cases, you can plug in a device, and it’ll work automatically.

Windows can also download device software and info. This might include an app that the device manufacturer created to go with your device or info like the product name, manufacturer, and model number, to help you distinguish between similar devices.

Drivers are updated occasionally. Windows can update them automatically, or you can install the updated drivers yourself. It’s important for you to have confidence in the updated drivers you install. Windows notifies you if it detects a suspicious or unsafe driver you shouldn’t install.

Windows Update checks for updated drivers and software for your devices and install them automatically. Keeping Windows Update on is a good way to make sure your devices continues to work properly and you get the best experience with them.

Note: PCs running Windows RT 8.1 always automatically download and install drivers, apps, and info for your devices.

To check that automatic updating is on

Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. (If you’re using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)

Tap or click Update and recovery, and then tap or click Windows Update.

Tap or click Choose how updates get installed.

Under Important updates, choose Install updates automatically (recommended).

If your device came with a disc, it might contain software that installs a driver. Before you install a driver from a disc, check the info that comes with it to be sure it supports your current version of Windows.

You can also search for new drivers on the manufacturer’s website. Driver updates are often available in the support section of their website. Download the latest driver for your device, and follow the installation instructions on the website. You can usually double-tap or double-click the downloaded file to install the driver on your PC.

If the driver you got from a disc or downloaded from a website doesn’t install itself, you might need to install manually.

To manually install a driver

You must be signed in as an administrator to follow these steps.

Swipe in from the right edge of the screen, and then tap Search. (If you’re using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)

Enter Device Manager in the search box, and tap or click Device Manager.

In the list of hardware categories, double-tap or double-click the category your device is in and then double-tap or double-click the device you want. For example, to see your video card, tap or click Display adapters, and then double-tap or double-click the video card name.

Tap or click the Driver tab, tap or click Update Driver, and then follow the instructions. You might be asked for an admin password or to confirm your choice.

Occasionally, you might see a notification that a driver is unsigned, has been changed since it was signed, or can’t be installed by Windows. We recommend that you don’t install unsigned or changed drivers.

A digitally signed driver includes a digital signature, which is an electronic security mark that indicates the publisher of software and whether someone has tampered with it since it was signed. If a driver has been signed by a publisher that has verified its identity with a certification authority, you can be confident that the driver comes from that publisher and hasn’t been changed.

If you see any of the following notifications when you’re installing a driver, you should stop the installation and go to your device manufacturer’s website to get a digitally signed driver for your device.

Windows can’t verify the publisher of this driver software

The driver doesn’t have a digital signature or has been signed with a digital signature that wasn’t verified by a certification authority. You should only install this driver if you got it from the manufacturer’s disc or from your system administrator.

This driver hasn’t been signed

The driver hasn’t been digitally signed by a verified publisher. The driver might have been changed to include malware that could harm your PC or steal info. In rare cases, legitimate publishers do change drivers after they’ve been digitally signed, but you should only install an unsigned driver if you got it from a device manufacturer’s disc.

Unfortunately, there’s no trustworthy source of info that indicates who has published an unsigned driver. Anyone can change the contents of an unsigned driver, and there’s no way to know why it was changed. Most manufacturers now digitally sign the drivers they create before releasing them to the public.

Windows requires a digitally signed driver

A driver that lacks a valid digital signature, or has a signature that was changed after it was signed, can’t be installed on 64-bit versions of Windows. You’ll only see this notification if you have a 64-bit version of Windows and try to install such a driver on it.

Understanding Windows Update rules for driver distribution

This article describes how you can control when Windows Update distributes your driver.

When submitting a driver to Windows Update, the Driver Delivery Options section presents two radio buttons: Automatic and Manual

Under the Automatic option there are two checkboxes: Automatically delivered during Windows Upgrades and Automatically delivered to all applicable systems. Automatic is the default setting for all new shipping labels.

When the first checkbox is selected, the driver is classified as a Dynamic Update (a term that applies to upgrade scenarios). Windows automatically preloads drivers in this category when upgrading the OS.

When the second checkbox is selected, the driver is downloaded and installed automatically on all applicable systems once it is released. All Automatic drivers must first have been evaluated by Microsoft through Driver Flighting.

For more info about the Manual option, see Publish a driver to Windows Update.

User plugs in a device

When a device is connected to a Windows system:

Plug and Play (PnP) looks for a compatible driver already available on the computer. If one exists, Windows installs it on the device. Then, during the next daily scan of Windows Update, Windows searches for a more up-to-date version of the driver. This can take up to 24 hours from when the device is plugged in.

If there is no compatible driver on the computer, Windows searches Windows Update for the highest-ranking Automatic driver.

When searching Windows Update:

In Windows 10, version 1909 and earlier, if no Automatic driver is available for the device, Windows proceeds to the highest-ranking Manual driver.

Starting in Windows 10, version 2004, Windows does not search for a Manual driver when an Automatic driver is not available. For info on how to access Manual drivers, see the Windows Update section of this page.

Device Manager

In Device Manager, when a user selects Update driver:

• In Windows 10, version 1909 and earlier, Windows installs the highest-ranking driver from Windows Update, regardless of whether it is classified as Automatic or Manual.
• Starting in Windows 10 version 2004, Windows only searches the local computer.

When it fails to find a driver, Device Manager shows a button labeled Search for updated drivers on Windows Update, which opens the Settings app to the Windows Update page. To find this button, right-click a device and select Properties. On the Driver tab, select Update Driver and then Search automatically for drivers.

• Starting in Windows 10, version 2004, click Search for updated drivers on Windows Update and then select View optional updates->Driver updates to download Manual drivers.
• In earlier versions of Windows, Device Manager downloads Manual drivers on its own.

Windows Update

During a Windows Update scan (scheduled or user-initiated):

In Windows 10, version 1909 and earlier, Windows Update automatically distributes Manual drivers in either of the following scenarios:

• A device has no applicable drivers available in the Driver Store (raising a «driver not found» error), and there is no applicable Automatic driver
• A device has only a generic driver in the Driver Store, which provides only basic device functionality, and there is no applicable Automatic driver

Starting in Windows 10, version 2004, Windows Update distributes only Automatic drivers for a system’s devices. When Manual drivers are available for devices on the computer, the Windows Update page in the Settings app displays View optional updates .

Summary

The following table summarizes the information above. Windows Update is abbreviated WU.