problems with Intel 4965agn wifi card — Windows 10 Pro

I recently upgraded from Windows 7 Pro to Windows 10 Pro. Sony Vaio VGN-FZ290 laptop. The machine went through the Microsoft testing OK prior to the update. After update I am getting periodic blue screens with error «IRQL_NOT_LESS_THAN_OR_EQ. «

Also, now am unable to access network drives from this computer. I receive error message for this that «one or more network protocols is missing from this computer.»

I have tried all suggested fixes for these problems already on the forum. I believe the problem is the driver for the Intel WiFi card 4965agn. There is no Windows 8.1 or Windows 10 driver for this card that I can find.

Anyone have any other suggestions? Thank you!

Replies (6) 

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• After upgrading to Windows 10, did you update all the drivers?
• Did you install all the pending windows updates?
• Are you using any third party anti-virus software?
• Are you able to get to the desktop screen?

IRQL_NOT_LESS_OR_EQUAL, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.

Unplug all external devices like printer, flash drive, scanner etc., (except mouse and keyboard) connected to the computer and restart the system to get to the desktop screen. Once you are on the desktop screen ensure to install any pending updates and also update all device drivers from Device Manager. Do remember to restart the computer once this is done.

You may refer to the below article on how to update the drivers in Windows 10.

You may install all the pending updates and check if it helps.

Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Reference: Troubleshoot blue screen errors

The error » one or more network protocols are missing on this computer» might occur if the drivers are corrupted, incompatible and outdated.

If you can’t connect to a network, there might be a problem with your network adapter, the piece of hardware that makes it possible for your PC to connect to a network.

I suggest you to run these networking commands in a command prompt window and check if it resolves the issue.

1. Right click on Start and select Command Prompt (Admin).

2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your

Type netsh winsock reset and press Enter.

Type netsh int ip reset and press Enter.

Type ipconfig /release and press Enter.

Type ipconfig /renew and press Enter.

Type ipconfig /flushdns and press Enter.

Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further.

Точка Intel® Wireless WiFi 4965AGN

Информация по поддержке технологии Intel® Wireless WiFi Link 4965AGN

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Информация о продукции и документация

Поиск и устранение неисправностей

Совместимость

Подключение

Определить мой продукт

Установка и настройка

Обслуживание и производительность

Сравнение продуктов

Информация о продукции и документация

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problems with Intel 4965agn wifi card — Windows 10 Pro

I recently upgraded from Windows 7 Pro to Windows 10 Pro. Sony Vaio VGN-FZ290 laptop. The machine went through the Microsoft testing OK prior to the update. After update I am getting periodic blue screens with error «IRQL_NOT_LESS_THAN_OR_EQ. «

Also, now am unable to access network drives from this computer. I receive error message for this that «one or more network protocols is missing from this computer.»

I have tried all suggested fixes for these problems already on the forum. I believe the problem is the driver for the Intel WiFi card 4965agn. There is no Windows 8.1 or Windows 10 driver for this card that I can find.

Anyone have any other suggestions? Thank you!

Replies (6) 

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• After upgrading to Windows 10, did you update all the drivers?
• Did you install all the pending windows updates?
• Are you using any third party anti-virus software?
• Are you able to get to the desktop screen?

IRQL_NOT_LESS_OR_EQUAL, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.

Unplug all external devices like printer, flash drive, scanner etc., (except mouse and keyboard) connected to the computer and restart the system to get to the desktop screen. Once you are on the desktop screen ensure to install any pending updates and also update all device drivers from Device Manager. Do remember to restart the computer once this is done.

You may refer to the below article on how to update the drivers in Windows 10.

You may install all the pending updates and check if it helps.

Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Reference: Troubleshoot blue screen errors

The error » one or more network protocols are missing on this computer» might occur if the drivers are corrupted, incompatible and outdated.

If you can’t connect to a network, there might be a problem with your network adapter, the piece of hardware that makes it possible for your PC to connect to a network.

I suggest you to run these networking commands in a command prompt window and check if it resolves the issue.

1. Right click on Start and select Command Prompt (Admin).

2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your

Type netsh winsock reset and press Enter.

Type netsh int ip reset and press Enter.

Type ipconfig /release and press Enter.

Type ipconfig /renew and press Enter.

Type ipconfig /flushdns and press Enter.

Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further.

INTEL Wireless WiFi Link 4965AGN

Here you can download drivers for INTEL Wireless WiFi Link 4965AGN for Windows 10, Windows 8/8.1, Windows 7, Windows Vista, Windows XP and others. Please, choose appropriate driver for your version and type of operating system. All drivers were scanned with antivirus program for your safety.

Fix Device Driver Error Codes:

If you receive one of the following errors with your INTEL Wireless WiFi Link 4965AGN in Windows 10, Windows 8 or Widnows 7:

• Windows has stopped this device because it has reported problems. (Code 43)
• This device cannot start. Try upgrading the device drivers for this device. (Code 10)
• The drivers for this device are not installed. (Code 28)
• Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
• This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
• Windows cannot initialize the device driver for this hardware. (Code 37)
• This device is disabled. (Code 29)

This means, that appropriate driver for INTEL Wireless WiFi Link 4965AGN is not installed or corrupted. This can be easily fixed by using driver update tool or by updating drivers manually. Download appropriate driver for INTEL Wireless WiFi Link 4965AGN for your operating system from our website.

Driver version: 13.3.0.0

Release date: 20 Sep 2010

Supported OS: Windows XP

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows 7 64-bit

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows 7

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows XP

Driver version: 13.3.0.0

Release date: 13 Sep 2010

Supported OS: Windows 7

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows Vista 64-bit

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows Vista

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.0

Release date: 13 Sep 2010

Supported OS: Windows 7 64-bit

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows XP 64-bit

Driver version: 13.3.0.0

Release date: 11 Sep 2010

Supported OS: Windows Vista 64-bit

Driver version: 13.3.0.0

Release date: 11 Sep 2010

Supported OS: Windows XP 64-bit

Driver version: 13.3.0.0

Release date: 11 Sep 2010

Supported OS: Windows Vista

Driver name: Drivers

Driver version: 12.4.0.0

Release date: 09 Apr 2009

Supported OS: Windows XP 64-bit

Driver name: Drivers

Driver version: 12.4.0.0

Release date: 09 Apr 2009

Supported OS: Windows Vista 64-bit

Driver name: Drivers

Driver version: 12.4.0.0

Release date: 09 Apr 2009

Supported OS: Windows XP

Driver name: Drivers

Driver version: 12.4.0.0

Release date: 09 Apr 2009

Supported OS: Windows Vista

Driver name: Drivers

Driver version: 12.0.4.0

Release date: 01 Aug 2008

Supported OS: Windows XP, Windows XP 64-bit, Windows XP Media Center, Windows XP Tablet PC

Driver name: Drivers

Driver version: 12.0.4.0

Release date: 01 Aug 2008

Supported OS: Windows Vista, Windows Vista 64-bit

Update your drivers!

Check for drivers updates automatically and fix drivers problems in Windows 10, 8, 7, Vista, XP and other OS.

INTEL Wireless WiFi Link 4965AGN

Here you can download drivers for INTEL Wireless WiFi Link 4965AGN for Windows 10, Windows 8/8.1, Windows 7, Windows Vista, Windows XP and others. Please, choose appropriate driver for your version and type of operating system. All drivers were scanned with antivirus program for your safety.

Fix Device Driver Error Codes:

If you receive one of the following errors with your INTEL Wireless WiFi Link 4965AGN in Windows 10, Windows 8 or Widnows 7:

• Windows has stopped this device because it has reported problems. (Code 43)
• This device cannot start. Try upgrading the device drivers for this device. (Code 10)
• The drivers for this device are not installed. (Code 28)
• Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
• This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
• Windows cannot initialize the device driver for this hardware. (Code 37)
• This device is disabled. (Code 29)

This means, that appropriate driver for INTEL Wireless WiFi Link 4965AGN is not installed or corrupted. This can be easily fixed by using driver update tool or by updating drivers manually. Download appropriate driver for INTEL Wireless WiFi Link 4965AGN for your operating system from our website.

Driver version: 13.3.0.0

Release date: 20 Sep 2010

Supported OS: Windows XP

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows 7 64-bit

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows 7

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows XP

Driver version: 13.3.0.0

Release date: 13 Sep 2010

Supported OS: Windows 7

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows Vista 64-bit

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows Vista

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.0

Release date: 13 Sep 2010

Supported OS: Windows 7 64-bit

Driver name: PRO/Wireless and WiFi Link Drivers

Driver version: 13.3.0.137

Release date: 13 Sep 2010

Supported OS: Windows XP 64-bit

Driver version: 13.3.0.0

Release date: 11 Sep 2010

Supported OS: Windows Vista 64-bit

Driver version: 13.3.0.0

Release date: 11 Sep 2010

Supported OS: Windows XP 64-bit

Driver version: 13.3.0.0

Release date: 11 Sep 2010

Supported OS: Windows Vista

Driver name: Drivers

Driver version: 12.4.0.0

Release date: 09 Apr 2009

Supported OS: Windows XP 64-bit

Driver name: Drivers

Driver version: 12.4.0.0

Release date: 09 Apr 2009

Supported OS: Windows Vista 64-bit

Driver name: Drivers

Driver version: 12.4.0.0

Release date: 09 Apr 2009

Supported OS: Windows XP

Driver name: Drivers

Driver version: 12.4.0.0

Release date: 09 Apr 2009

Supported OS: Windows Vista

Driver name: Drivers

Driver version: 12.0.4.0

Release date: 01 Aug 2008

Supported OS: Windows XP, Windows XP 64-bit, Windows XP Media Center, Windows XP Tablet PC

Driver name: Drivers

Driver version: 12.0.4.0

Release date: 01 Aug 2008

Supported OS: Windows Vista, Windows Vista 64-bit

Update your drivers!

Check for drivers updates automatically and fix drivers problems in Windows 10, 8, 7, Vista, XP and other OS.