Полное удаление Citrix Receiver
Столкнулся я с такой проблемой, что запускаться клиент Citrix Receiver на машине с Dibian (на машине с ОС Windows тоже столкнулся с такой проблемой, но она решается легко, и решение описано в самом конце данной статьи). Что только не делал, переустановка не давала положительного результата. Пришлось методом «научного тыка» искать варианты полного удаления следов программы и повторной её установки.
1. Запуск консоли, и выполнение команды ниже
2. Вычистил «хвосты» от Citrix
3. Удалил libmotif3
ВАЖНО! Обязательно после этого перезагружаем ПК, если хотим повторно устанавливать Citrix Receiver
Алгоритм установки Citrix Receiver
1. скачал файл linuxx86-12.0.0.189834.tar.gz и распаковал
2. консоль, зашел в папку под root
3. Выбрал пункт установки 1
4. Выбрал папку не по умолчанию, и установил все
5. Установил libmotif3, и делаем ссылку на файл
Как результат — Все заработало!
В Операционной системе Windows сталкивался с подобной проблемой, но она решается намного проще 🙂 Достаточно скачать утилиту с оф. сайта, и запустить ее от имени Администратора. После удаления, можно повторно запустить установку клиента Citrix Receiver
Ниже указана ссылка, где можно скачать последнюю версию утилиты Receiver Clean-Up Utility, для полного удаления Citrix Receiver
Receiver Clean-Up Utility
Как удалить citrix receiver полностью windows
Вопрос
Attached are the info prompt from the system:
15:34:57: Information — CApp::InitializeLog(662) — * Version: 13.4.0.25
15:34:57: Information — CApp::InitializeLog(664) — * Build Date: Dec 14 2012
15:34:57: Information — CApp::InitializeLog(665) — * Build Time: 15:20:10
15:34:57: Information — CApp::InitializeLog(666) — * Command Line: /uninstall /cleanup
15:34:57: Information — CCommandLine::ParseParam(94) — Command Line Parameter: uninstall = true
15:34:57: Information — CCommandLine::ParseParam(94) — Command Line Parameter: cleanup = true
15:34:57: Information — CApp::InitializeResourceModule(770) — Processing Resource Module Path: C:\ProgramData\Citrix\Citrix Receiver\en\en-US
15:34:57: Information — CApp::InitializeResourceModule(781) — Resource Module Path 1: C:\ProgramData\Citrix\Citrix Receiver\en\en-US\TrolleyExpressUI_en.dll
15:34:57: Information — CApp::InitializeResourceModule(782) — Resource Module Path 2: C:\ProgramData\Citrix\Citrix Receiver\en\en-US\TrolleyExpressUI_en-US.dll
15:34:57: Information — CApp::InitializeResourceModule(770) — Processing Resource Module Path: C:\ProgramData\Citrix\Citrix Receiver\en
15:34:57: Information — CApp::InitializeResourceModule(781) — Resource Module Path 1: C:\ProgramData\Citrix\Citrix Receiver\en\TrolleyExpressUI_en.dll
15:34:57: Information — CApp::InitializeResourceModule(782) — Resource Module Path 2: C:\ProgramData\Citrix\Citrix Receiver\en\TrolleyExpressUI_en-US.dll
15:34:57: Information — CApp::InitializeResourceModule(770) — Processing Resource Module Path: C:\ProgramData\Citrix\Citrix Receiver\en\en-US
15:34:57: Information — CApp::InitializeResourceModule(781) — Resource Module Path 1: C:\ProgramData\Citrix\Citrix Receiver\en\en-US\TrolleyExpressUI_en.dll
15:34:57: Information — CApp::InitializeResourceModule(782) — Resource Module Path 2: C:\ProgramData\Citrix\Citrix Receiver\en\en-US\TrolleyExpressUI_en-US.dll
15:34:57: Information — CApp::InitializeResourceModule(770) — Processing Resource Module Path: C:\ProgramData\Citrix\Citrix Receiver\en
15:34:57: Information — CApp::InitializeResourceModule(781) — Resource Module Path 1: C:\ProgramData\Citrix\Citrix Receiver\en\TrolleyExpressUI_en.dll
15:34:57: Information — CApp::InitializeResourceModule(782) — Resource Module Path 2: C:\ProgramData\Citrix\Citrix Receiver\en\TrolleyExpressUI_en-US.dll
15:34:57: Information — CApp::InitializeResourceModule(770) — Processing Resource Module Path: C:\ProgramData\Citrix\Citrix Receiver
15:34:57: Information — CApp::InitializeResourceModule(781) — Resource Module Path 1: C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_en.dll
15:34:57: Information — CApp::InitializeResourceModule(782) — Resource Module Path 2: C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_en-US.dll
15:34:57: Information — CApp::InitializeResourceModule(794) — Loaded Resource Module: C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_en.dll
15:34:57: Information — CResourceManager::ProcessResources(188) — Processing Resources: C:\ProgramData\Citrix\Citrix Receiver\en\en-US
15:34:57: Information — CResourceManager::ProcessResources(188) — Processing Resources: C:\ProgramData\Citrix\Citrix Receiver\en
15:34:57: Information — CResourceManager::ProcessResources(188) — Processing Resources: C:\ProgramData\Citrix\Citrix Receiver\en\en-US
15:34:57: Information — CResourceManager::ProcessResources(188) — Processing Resources: C:\ProgramData\Citrix\Citrix Receiver\en
15:34:57: Information — CResourceManager::ProcessResources(188) — Processing Resources: C:\ProgramData\Citrix\Citrix Receiver
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = AuthManager.msi, FilePath = C:\ProgramData\Citrix\Citrix Receiver\AuthManager.msi
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = CitrixHDXMediaStreamForFlash-ClientInstall.msi, FilePath = C:\ProgramData\Citrix\Citrix Receiver\CitrixHDXMediaStreamForFlash-ClientInstall.msi
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = CitrixReceiverUpdater-User.msi, FilePath = C:\ProgramData\Citrix\Citrix Receiver\CitrixReceiverUpdater-User.msi
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = DesktopViewer.msi, FilePath = C:\ProgramData\Citrix\Citrix Receiver\DesktopViewer.msi
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = dualpk.cab, FilePath = C:\ProgramData\Citrix\Citrix Receiver\dualpk.cab
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = EULA_de.rtf, FilePath = C:\ProgramData\Citrix\Citrix Receiver\EULA_de.rtf
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = EULA_en.rtf, FilePath = C:\ProgramData\Citrix\Citrix Receiver\EULA_en.rtf
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = EULA_es.rtf, FilePath = C:\ProgramData\Citrix\Citrix Receiver\EULA_es.rtf
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = EULA_fr.rtf, FilePath = C:\ProgramData\Citrix\Citrix Receiver\EULA_fr.rtf
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = EULA_ja.rtf, FilePath = C:\ProgramData\Citrix\Citrix Receiver\EULA_ja.rtf
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = EULA_ko.rtf, FilePath = C:\ProgramData\Citrix\Citrix Receiver\EULA_ko.rtf
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = EULA_ru.rtf, FilePath = C:\ProgramData\Citrix\Citrix Receiver\EULA_ru.rtf
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = EULA_zh-CN.rtf, FilePath = C:\ProgramData\Citrix\Citrix Receiver\EULA_zh-CN.rtf
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = EULA_zh-TW.rtf, FilePath = C:\ProgramData\Citrix\Citrix Receiver\EULA_zh-TW.rtf
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = GenericUSB.msi, FilePath = C:\ProgramData\Citrix\Citrix Receiver\GenericUSB.msi
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Global.xml, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Global.xml
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = HeaderLogo.bmp, FilePath = C:\ProgramData\Citrix\Citrix Receiver\HeaderLogo.bmp
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = ICAWebWrapper.msi, FilePath = C:\ProgramData\Citrix\Citrix Receiver\ICAWebWrapper.msi
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Localized_de.xml, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Localized_de.xml
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Localized_en.xml, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Localized_en.xml
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Localized_es.xml, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Localized_es.xml
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Localized_fr.xml, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Localized_fr.xml
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Localized_ja.xml, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Localized_ja.xml
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Localized_ko.xml, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Localized_ko.xml
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Localized_ru.xml, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Localized_ru.xml
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Localized_zh-CN.xml, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Localized_zh-CN.xml
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Localized_zh-TW.xml, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Localized_zh-TW.xml
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = RIInstaller.msi, FilePath = C:\ProgramData\Citrix\Citrix Receiver\RIInstaller.msi
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = SelfServicePlugin.msi, FilePath = C:\ProgramData\Citrix\Citrix Receiver\SelfServicePlugin.msi
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = SideBarBackground.bmp, FilePath = C:\ProgramData\Citrix\Citrix Receiver\SideBarBackground.bmp
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = SSONWrapper.msi, FilePath = C:\ProgramData\Citrix\Citrix Receiver\SSONWrapper.msi
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = TrolleyExpress.exe, FilePath = C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpress.exe
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = TrolleyExpressUI_de.dll, FilePath = C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_de.dll
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = TrolleyExpressUI_en.dll, FilePath = C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_en.dll
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = TrolleyExpressUI_es.dll, FilePath = C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_es.dll
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = TrolleyExpressUI_fr.dll, FilePath = C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_fr.dll
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = TrolleyExpressUI_ja.dll, FilePath = C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_ja.dll
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = TrolleyExpressUI_ko.dll, FilePath = C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_ko.dll
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = TrolleyExpressUI_ru.dll, FilePath = C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_ru.dll
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = TrolleyExpressUI_zh-CN.dll, FilePath = C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_zh-CN.dll
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = TrolleyExpressUI_zh-TW.dll, FilePath = C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpressUI_zh-TW.dll
15:34:57: Information — CResourceManager::ProcessResources(227) — Resource: FileName = Vd3dClient.msi, FilePath = C:\ProgramData\Citrix\Citrix Receiver\Vd3dClient.msi
15:34:57: Information — CResourceManager::ProcessResources(188) — Processing Resources: C:\ProgramData\Citrix\Citrix Receiver
15:34:57: Information — CConfigurationManager::Create(20) — globalDocumentPath: C:\ProgramData\Citrix\Citrix Receiver\Global.xml
15:34:57: Information — CConfigurationManager::Create(21) — localizedDocumentPath: C:\ProgramData\Citrix\Citrix Receiver\Localized_en.xml
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = ProductVersion, Value = 13.4.0.25
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = DUalMode, Value = Install
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = ProductUninstallKey, Value = CitrixOnlinePluginPackWeb
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = ProductPermission, Value = Permachine
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = ProductName, Value = Citrix Receiver
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = ApplicationTitle, Value = Citrix Receiver
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = UninstallPrompt, Value = Are you sure you want to uninstall this software?
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = Publisher, Value = Citrix Systems, Inc.
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = Contact, Value = Citrix Systems, Inc.
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = Telephone, Value = 1-800-424-8749
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = UrlInfoAbout, Value = www.citrix.com
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = NoModify, Value = Yes
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = NoRepair, Value = Yes
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = SSON-Pkg, Value = Citrix PNA Installation
15:34:57: Information — CConfigurationManager::LoadStrings(516) — String: Key = UsageText, Value = Supported parameters:
/help — Displays this usage information
/uninstall — Re
15:34:57: Information — CConfigurationManager::LoadImages(650) — Image: Key = HeaderLogo, Path = C:\ProgramData\Citrix\Citrix Receiver\HeaderLogo.bmp
15:34:57: Information — CConfigurationManager::LoadImages(650) — Image: Key = SideBarBackground, Path = C:\ProgramData\Citrix\Citrix Receiver\SideBarBackground.bmp
15:34:57: Information — CConfigurationManager::LoadGroup(977) — Group: DisplayName = XenApp Plugin Suite, Description = These installations are shared for all products using the XenApp Plugin.
15:34:57: Information — CComponent::InitializeFromRegistry(592) — Found version of Component: XenAppSuite\ReceiverInside = 3.4.0.29585
15:34:57: Information — CComponent::InitializeFromRegistry(612) — Read ProductCode from registry: <9d431014-9f90-4335-a58e-8a14b0bd77f1>
15:34:57: Warning — CComponent::InitializeFromMsi(410) — Cannot open package. Package Path =
15:34:57: Information — CConfigurationManager::LoadComponent(1202) — Component: Name = , Family = , Version = 3.4.0.29585, GroupID = XenAppSuite, DisplayName = Receiver Inside, Description = These installations are specific to XenApp or XenDesktop., ProductCode = <9d431014-9f90-4335-a58e-8a14b0bd77f1>, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 01, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-RIInstaller.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 3.4.0.29585, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CComponent::InitializeFromRegistry(592) — Found version of Component: XenAppSuite\ReceiverUpdater = 3.4.0.29577
15:34:57: Information — CComponent::InitializeFromRegistry(612) — Read ProductCode from registry: <7468acce-6fa8-4794-90b9-c28bd9cc79dd>
15:34:57: Warning — CComponent::InitializeFromMsi(410) — Cannot open package. Package Path =
15:34:57: Information — CConfigurationManager::LoadComponent(1202) — Component: Name = , Family = , Version = 3.4.0.29577, GroupID = XenAppSuite, DisplayName = Receiver, Description = These installations are specific to XenApp or XenDesktop., ProductCode = <7468acce-6fa8-4794-90b9-c28bd9cc79dd>, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 02, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-CitrixReceiverUpdater-User.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 3.4.0.29577, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CComponent::InitializeFromRegistry(592) — Found version of Component: XenAppSuite\ICA_Client = 13.4.0.25
15:34:57: Information — CComponent::InitializeFromRegistry(612) — Read ProductCode from registry: <7bd3dc6d-a2be-4345-b6ee-d146193db18f>
15:34:57: Warning — CComponent::InitializeFromMsi(410) — Cannot open package. Package Path =
15:34:57: Information — CConfigurationManager::LoadComponent(1202) — Component: Name = , Family = , Version = 13.4.0.25, GroupID = XenAppSuite, DisplayName = XenApp Web Plugin, Description = These installations are specific to XenApp., ProductCode = <7bd3dc6d-a2be-4345-b6ee-d146193db18f>, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 03, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-ICAWebWrapper.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 13.4.0.25, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CComponent::InitializeFromRegistry(592) — Found version of Component: XenAppSuite\USB = 13.4.0.25
15:34:57: Information — CComponent::InitializeFromRegistry(612) — Read ProductCode from registry: <3068513c-3aac-410b-bae7-c7837fff8deb>
15:34:57: Warning — CComponent::InitializeFromMsi(410) — Cannot open package. Package Path =
15:34:57: Information — CConfigurationManager::LoadComponent(1202) — Component: Name = , Family = , Version = 13.4.0.25, GroupID = XenAppSuite, DisplayName = USB, Description = These installations are specific to XenApp., ProductCode = <3068513c-3aac-410b-bae7-c7837fff8deb>, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 04, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-GenericUSB.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 13.4.0.25, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CComponent::InitializeFromRegistry(592) — Found version of Component: XenAppSuite\DesktopViewer = 13.4.0.25
15:34:57: Information — CComponent::InitializeFromRegistry(612) — Read ProductCode from registry:
15:34:57: Warning — CComponent::InitializeFromMsi(410) — Cannot open package. Package Path =
15:34:57: Information — CConfigurationManager::LoadComponent(1202) — Component: Name = , Family = , Version = 13.4.0.25, GroupID = XenAppSuite, DisplayName = Citrix Receiver (DV), Description = These installations are specific to XenApp or XenDesktop., ProductCode =
1\AppData\Local\Temp\CtxInstall-DesktopViewer.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 13.4.0.25, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CComponent::InitializeFromRegistry(592) — Found version of Component: XenAppSuite\Flash = 13.4.0.25
15:34:57: Information — CComponent::InitializeFromRegistry(612) — Read ProductCode from registry: <0e8dc723-f1cd-424a-96cc-12428e7a1b4b>
15:34:57: Warning — CComponent::InitializeFromMsi(410) — Cannot open package. Package Path =
15:34:57: Information — CConfigurationManager::LoadComponent(1202) — Component: Name = , Family = , Version = 13.4.0.25, GroupID = XenAppSuite, DisplayName = HDX Flash, Description = These installations are specific to XenApp., ProductCode = <0e8dc723-f1cd-424a-96cc-12428e7a1b4b>, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 06, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-CitrixHDXMediaStreamForFlash-ClientInstall.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 13.4.0.25, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CComponent::InitializeFromRegistry(592) — Found version of Component: XenAppSuite\Vd3d = 13.4.0.25
15:34:57: Information — CComponent::InitializeFromRegistry(612) — Read ProductCode from registry:
15:34:57: Warning — CComponent::InitializeFromMsi(410) — Cannot open package. Package Path =
15:34:57: Information — CConfigurationManager::LoadComponent(1202) — Component: Name = , Family = , Version = 13.4.0.25, GroupID = XenAppSuite, DisplayName = HDX Aero, Description = These installations are specific to XenApp or XenDesktop., ProductCode =
1\AppData\Local\Temp\CtxInstall-Vd3dClient.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 13.4.0.25, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CComponent::InitializeFromRegistry(592) — Found version of Component: XenAppSuite\AM = 4.0.0.53726
15:34:57: Information — CComponent::InitializeFromRegistry(612) — Read ProductCode from registry:
15:34:57: Warning — CComponent::InitializeFromMsi(410) — Cannot open package. Package Path =
15:34:57: Information — CConfigurationManager::LoadComponent(1202) — Component: Name = , Family = , Version = 4.0.0.53726, GroupID = XenAppSuite, DisplayName = Authentication Manager, Description = These installations are specific to XenApp or XenDesktop., ProductCode =
1\AppData\Local\Temp\CtxInstall-AuthManager.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 4.0.0.53726, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CComponent::ReadStoredRegString(526) — No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SSON. (Key not present.)
15:34:57: Information — CComponent::ReadStoredRegString(526) — No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SSON. (Key not present.)
15:34:57: Information — CComponent::ReadStoredRegString(526) — No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SSON. (Key not present.)
15:34:57: Warning — CComponent::InitializeFromMsi(410) — Cannot open package. Package Path =
15:34:57: Information — CComponent::InitializeFromInstalledMsi(726) — Cache client version : 11.2.0.0
15:34:57: Information — CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(134) — No existing clients found with given upgrade code:
15:34:57: Information — CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(134) — No existing clients found with given upgrade code:
15:34:57: Information — CConfigurationManager::LoadComponent(1202) — Component: Name = , Family = , Version = 1.0.0.0, GroupID = XenAppSuite, DisplayName = Single Sign on, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 09, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-SSONWrapper.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CComponent::InitializeFromRegistry(592) — Found version of Component: XenAppSuite\SELFSERVICE = 3.4.0.33684
15:34:57: Information — CComponent::InitializeFromRegistry(612) — Read ProductCode from registry:
15:34:57: Warning — CComponent::InitializeFromMsi(410) — Cannot open package. Package Path =
15:34:57: Information — CConfigurationManager::LoadComponent(1202) — Component: Name = , Family = , Version = 3.4.0.33684, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode =
1\AppData\Local\Temp\CtxInstall-SelfServicePlugin.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 3.4.0.33684, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::CheckIsNonAdminRoamingProfile(2231) — Admin user.
15:34:57: Information — CApp::KillRunningCtxProcesses(2365) — KillRunningCtxProcesses
15:34:57: Information — CApp::ProcessIsElevated(2144) — Process is elevated.
15:34:57: Information — CApp::InitInstance(346) — CApp::Run(): Before DualModeSelection. This is an uninstall.
15:34:57: Information — CApp::DumpComponents(1636) — Component: Name = , Family = , Version = 3.4.0.29585, GroupID = XenAppSuite, DisplayName = Receiver Inside, Description = These installations are specific to XenApp or XenDesktop., ProductCode = <9d431014-9f90-4335-a58e-8a14b0bd77f1>, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 01, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-RIInstaller.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 3.4.0.29585, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpComponents(1636) — Component: Name = , Family = , Version = 3.4.0.29577, GroupID = XenAppSuite, DisplayName = Receiver, Description = These installations are specific to XenApp or XenDesktop., ProductCode = <7468acce-6fa8-4794-90b9-c28bd9cc79dd>, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 02, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-CitrixReceiverUpdater-User.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 3.4.0.29577, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpComponents(1636) — Component: Name = , Family = , Version = 13.4.0.25, GroupID = XenAppSuite, DisplayName = XenApp Web Plugin, Description = These installations are specific to XenApp., ProductCode = <7bd3dc6d-a2be-4345-b6ee-d146193db18f>, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 03, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-ICAWebWrapper.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 13.4.0.25, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpComponents(1636) — Component: Name = , Family = , Version = 13.4.0.25, GroupID = XenAppSuite, DisplayName = USB, Description = These installations are specific to XenApp., ProductCode = <3068513c-3aac-410b-bae7-c7837fff8deb>, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 04, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-GenericUSB.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 13.4.0.25, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpComponents(1636) — Component: Name = , Family = , Version = 13.4.0.25, GroupID = XenAppSuite, DisplayName = Citrix Receiver (DV), Description = These installations are specific to XenApp or XenDesktop., ProductCode =
1\AppData\Local\Temp\CtxInstall-DesktopViewer.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 13.4.0.25, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpComponents(1636) — Component: Name = , Family = , Version = 13.4.0.25, GroupID = XenAppSuite, DisplayName = HDX Flash, Description = These installations are specific to XenApp., ProductCode = <0e8dc723-f1cd-424a-96cc-12428e7a1b4b>, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 06, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-CitrixHDXMediaStreamForFlash-ClientInstall.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 13.4.0.25, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpComponents(1636) — Component: Name = , Family = , Version = 13.4.0.25, GroupID = XenAppSuite, DisplayName = HDX Aero, Description = These installations are specific to XenApp or XenDesktop., ProductCode =
1\AppData\Local\Temp\CtxInstall-Vd3dClient.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 13.4.0.25, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpComponents(1636) — Component: Name = , Family = , Version = 4.0.0.53726, GroupID = XenAppSuite, DisplayName = Authentication Manager, Description = These installations are specific to XenApp or XenDesktop., ProductCode =
1\AppData\Local\Temp\CtxInstall-AuthManager.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 4.0.0.53726, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpComponents(1636) — Component: Name = , Family = , Version = 1.0.0.0, GroupID = XenAppSuite, DisplayName = Single Sign on, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 09, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-SSONWrapper.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpComponents(1636) — Component: Name = , Family = , Version = 3.4.0.33684, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode =
1\AppData\Local\Temp\CtxInstall-SelfServicePlugin.log, Installed = True, CurrentVersionInstalled = True, InstalledVersion = 3.4.0.33684, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpSelectedComponents(1760) — Selected Component: Name = , Family = , Version = 1.0.0.0, GroupID = XenAppSuite, DisplayName = Single Sign on, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 09, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-SSONWrapper.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::DumpInstallComponents(1783) — Install Component: Name = , Family = , Version = 1.0.0.0, GroupID = XenAppSuite, DisplayName = Single Sign on, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PackagePath = , InstallOrder = 09, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\CYCHEN
1\AppData\Local\Temp\CtxInstall-SSONWrapper.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
15:34:57: Information — CApp::SpawnSelfCleaningUninstall(1806) — SelfCleaningUninstall invoked with /uninstall and /cleanup.
15:34:57: Information — CApp::SpawnSelfCleaningUninstall(1857) — Copying uninstaller from C:\ProgramData\Citrix\Citrix Receiver\TrolleyExpress.exe to C:\Users\CYCHEN
1\AppData\Local\Temp\Cln8816.tmp
15:34:59: Information — CApp::SpawnSelfCleaningUninstall(1893) — Forked uninstall cleanup watcher: «C:\Users\CYCHEN