Logitech unifying receiver doesn’t work following Windows 10 upgrade.

Upgraded a windows 7 ultimate x86 system to windows 10. System has a logitech unifying receiver which runs the bluetooth keyboard, mouse and media pad. All working fine in win7 however after upgrade the usb device unifying receiver is not installing so have no keyboard or mouse.

A year or so back MS release a KB that did the same thing which I backed out and marked as hide to WU. I’m thinking that that KB is integrated into the win10 upgrade which is why it’s not working.

The system is tied into part of the TV system and it’s not feasible to run it with wired keyboard and mouse.

Anybody have any hints how to resolve this? I have tried downloading drivers from logitech but the receiver still won’t install.

Replies (15) 

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

I had no problem with my Logitech unifying receiver (keyboard & mouse) after upgrading to Win 10. Win 8>Win8.1>

Was the receiver plugged in when you upgraded?

8 people found this reply helpful

Was this reply helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

The Unifying Receiver is not a Bluetooth adapter. Only a Bluetooth adapter can operate a Bluetooth device.

The Logitech Unifying Receiver uses Logitech’s proprietary WiFi technology. Bluetooth adapters use the industry standard Bluetooth stack.

This web page from Logitech’s website shows that the original Unifying software, which dates back to 2010, is supported on Windows 10. I can speak from personal experience that my unifying receiver works fine in Windows 10.

Finally, there is no need to pair your Logitech devices again after upgrading or clean installing Windows 10. If you do so, you may find that your Logitech devices no longer operate, and you have to drag out your ancient USB mouse and keyboard from storage to uninstall and reinstall the Unifying Software and re-do your pairing from scratch. Please don’t ask how I learned this.

15 people found this reply helpful

Was this reply helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have been searching for hours since my fresh install, and nothing is working. I am having the same issue.

Every time I plug the receiver in, it chimes that I plugged it in, but the unifying software does not pick it up even though it shows up as USB Composite Device in device manager, and HID-Compliant Keyboard/mouse.

I took it to work today to test, and it fired up just fine every time I plugged it in on my windows 7 machine.

2 people found this reply helpful

Was this reply helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

4 people found this reply helpful

Was this reply helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

It appears that Microsoft Windows 10 has, several days ago, removed proper support the Logitech Unifying USB Receiver.

Logitech Performance MX mouse was working with Logitech unifying receiver for months now with Windows 10, as was my Logitech K810. A few days ago my Windows 10 announced that is had upgraded, and in the days that followed repeatedly updated. Now none of my above-mentioned Logitech equipment is working. I tried:

(0) Tried all 3 USB 2 and one USB 3 ports at every step below, Win10 makes a proper sound when plugging in and out the Unifying device, but there is never any mouse functionality

(1) downloading the latest Unifying device driver

(2) disabling the USB power save features

(3) reinstalling the device drivers via the hardware manager

(4) 30 minutes of searching for fixes online.

(5) I plugged in my unifying receiver to a windows 7 computer and everything works properly
(6) Logitech Unifying software update Performance mouse firmware update fails when Mouse is powered due to failure to sense mouse.

(7) The Unifying software directive to re-pair fails due to failure to sense unifying device

(8) re-pairing fails with inability to detect mouse

(9) HID compliant mouse Events include the following:

— Device HID\VID_0461&PID_4D51\7&5791374&0&0000 could not be migrated. Last Device Instance Id: HID\VID_046D&PID_C52B&MI_01&COL01\8&236CB223&0&0000

— Device HID\VID_0461&PID_4D51\7&5791374&0&0000 was configured. Device HID\VID_0461&PID_4D51\7&5791374&0&0000 was configured.

— Driver Name: msmouse.inf
Class Guid: <4d36e96f-e325-11ce-bfc1-08002be10318>Driver Name: msmouse.inf Class Guid:

Indicate as 12/14/2015 and 12/16/2015 events.

It appears as if the Windows 10 update, which Windows 10 referred to as, I forget the exact words, not an update but a Windows 10 upgrade, which occurred automatically several days ago, does not properly support these of my Logitech hardware.

Logitech Unifying Receiver Not Recognized in Windows 10

Contents:

When your Logitech Unifying Receiver device software is not detecting the MX Master, keyboard, USB devices, there will be a great inconvenience for you to work or study on your computer. To make things worse, in some cases, even when you are using the Unifying Receiver after Windows 10 upgrade, the system just informed you that device driver software was not successfully installed.

So it is of great necessity to fix the Logitech Unifying receiver recognition — driver issue in Windows 10.

What is Logitech Unifying Receiver?

Logitech Unifying Receiver is a kind of miniaturized dedicated USB wireless receiver which permits mice, keyboards to connect to computers. It comes with a Logitech input device and is paired with the device at the factory. If you purchase a receiver only, then you are likely going to have to pair it to your existing devices.

So what we can do if Logitech Unifying receiver no longer works in Windows 7/8/10? How to solve the problem with the Logitech Receiver drivers? What can we do when the Logitech Unifying USB key cannot be recognized by your PC, thus not working in Windows 10.

Here are some ways introducing what you are supposed to do to resolve the Logitech Unifying receiver unrecognized problem. To be more specific, they are modifying the existence of the Logitech Unifying receiver files and updating Logitech Unifying receiver drivers manually and automatically.

Solution 1: Update Logitech Unifying Receiver drivers manually

It is said that when people upgraded their computer from Windows 7/8 to Windows 10, there will be numerous problems happening to the drivers. Logitech Unifying receiver software is no exception. So when you come across Logitech Unifying receiver USB device not recognized, you may as well try to update the Logitech Unifying device drivers in the Logitech official Support site at the very beginning.

But firstly, you must disable the local mouse or keyboard and then update the Logitech Unifying receiver Windows 10 drivers using the official Logitech Unifying software.

Step 1: Enter Device Manager.

Step 2: Expand the Mice and the other pointing devices.

Step 3: locate HID-complaint mouse and right-click it to choose Disable.

After you have downloaded it, right-click the icon and choose to run as Administrator.

Step 5: Install.

After you installed the Logitech Unifying receiver software on your computer, you can run it on your computer as the administrator.

If you have followed the steps above, the Logitech unifying receiver driver error will disappear on Windows 10. In this way, PC would recognize the Logitech USB Unifying receiver as plugged in.

Solution 2: Update Logitech Receiver drivers automatically

If you are not so skillful to download Logitech Unifying USB receiver drivers all by yourself, you can make advantage of the professional driver tool — Driver Booster.

Driver Booster will help you finish updating all the drivers to be updated, including the Unifying Receiver USB Device drivers so as to fix unrecognized Logitech USB mouse and keyboard devices.

Driver Booster is a professional driver update software, it provides an easy way to manage device drivers on your computer. The application scans you computer’s devices and update its driver automatically from a database of over 3,000,000 drivers and game components.

Download, install and run Driver Booster and run it on your computer.

Step 1: Click Scan.

After you clicked Scan, Driver Booster will automatically scan your computer and detect the drivers can be updated and show you the scan results.

Step 2: Click Update or Update Now.

You can install the Logitech Unifying receiver driver on your computer and then manage to connect the USB device to PC with the Logitech Unifying Receiver on Windows 10. If possible, it is also necessary for you update the USB drivers for Windows 10 in order to cope with the computer not recognizing the Logitech Unifying Receiver error.

If you want to save your time and energy, you can choose to use Driver Booster to help you complete the updating process.

Solution 3: Make sure the Logitech Unifying receiver file exist

If you have encountered the Logitech device not detected or Logitech Unifying Receiver doesn’t work in Windows 10, to solve the problem perfectly, you are to check whether there are the Unifying Receiver files in the Windows folder as the first step.

It is natural that if there is no Receiver file in your system, the Logitech Unifying Receiver isn’t recognized by Windows 10.

Spare no efforts to see the related files, the most significant ones are USB.PNF and usb.inf, that can prove the existence of the Unifying Receiver on your PC live in one of the computer folder.

Step 1: In Your PC, expand in the order: C:\Windows\INF. And then you will see the USB.PNF and usb.inf files.

Attention: The file names may be different, you can check yours by right-clicking the document and choose Properties to see the specific file name.

Step 3: If you cannot find the two files, you can copy them from another computer whose USB receiver is working normally. And then paste it to the folder C:\Windows\INF.

Step 4: If you have no other computer, you can also check the two files from C:\Windows\Systems 32.

It may take you some time to look up it.

After you found the USB.PNF and usb.inf files, you should also copy and paste them to the folder of C:\Windows\inf.

Tips:

The USB.PNF is a kind of PNF file which is developed by Microsoft for Windows system, and since the Unifying Receiver can be accounted into one of the USB devices, here you need to check this PNF file so as to make sure there is no file not loading, not found or is missing error.

The same holds true for the usb.inf file. Whatever the Logitech USB device is, Logitech Unifying Receiver or something else, as long as it failed to be recognized or identified by Windows 10, it is advisable for you to see the usb.inf file in a certain folder.

Once you are sure that it does exist the Logitech Unifying Receiver file in Windows 10, manage to plug in again. Maybe Unifying receiver not working is fixed.

Solution 4: Uninstall MotionInJoy GamePad Tool

Providing you are a game lover and has installed the MotionInJoy DS3 tool to connect the PS4 controller to Windows 10 recently, but unfortunately, the not recognized or pairing Logitech Unifying Receiver happened to you.

According to the complaints from users, this MotioInJoy GamePad tool can in a large sense make your Unifying Receiver does not work, thus making it unavoidable that you remove this application from your computer.

1. Go to Control Panel.

2. In Control Panel, pick out Uninstall a program under Programs.

To find it easily, set to View by Category.

3. In Programs and Features, locate the motionInJoy GamePad Tool and right click it to Uninstall.

4. Restart your PC to take effect.

After you login in again, check if your Logitech Unifying Receiver is still out of work or undetected. And try to reconnect the USB device again to let Windows 10 to recognize Logitech Unifying Receiver.

Solution 5: Modify the DS3 files

Apart from removing the MotionInJoy application for your computer, to completely fix this Unifying receiver not recognized issue, it is suggested you manage to uninstall its device drivers as well.

After that, delete all the DS3 files DS3 which refers to Digital Signal 3 mainly used to transfer video or data. It is also one of the culprits that can result in the unifying receiver no longer works error on Windows 10.

Step 1: Get into Device Manager and find out all the MotioninJoy devices. And after that right-click them one by one, then choose to Uninstall them.

You should tick the option “Delete the driver software for this device”.

Step 3: Type “regedit” in the search box and then press Enter to open it.

Step 4: In the menu bar, select Edit > Find. Then the search box will pop up. Type DS3 in Find what box.

Step 5: right-click all the DS3 files and delete them one by one.

Step 6: Remove the plug of your Logitech receiver device.

Step 7: Reboot your computer and replug the Logitech receiver.

Step 8: Windows 10 will help you find the right Logitech receiver driver.

So this is the way of solving the problem that the Logitech Unifying receiver device cannot be detected by deleting the DNS files.

In conclusion, the problem that Logitech Unifying receiver device cannot be recognized or detected or is not pairing in Windows 10 can be caused by Logitech Unifying device driver issues or the settings of it. So you can try to solve the problem by checking the Logitech receiver driver and settings. If all the methods are to no avail, maybe you have to update the Logitech Unifying Receiver firmware, take it as the last resort if you really want to tackle the Unifying Receiver not working problem.