The answer depends on what you want the CD to do and which installation you have used. If you have performed a minimal install, you must keep CD 1 in the CD drive at all times while using the program. If you want to hear the headword pronunciations you must

a.) have installed using the ‘Full’ installation. This means that all the headword pronunciations have been copied onto your computer. You will no longer need either disc.

b.) have installed using the ‘Recommended’ installation. All headword pronunciations have been copied onto your computer. If you want to also hear sentences examples pronounced in ‘recommended’ installation, you must have CD 2 in the CD-ROM drive of your computer.

c.) If you have installed using the ‘Medium’ or ‘Minimal’ installation, you will need to keep CD 1 in the CD-ROM drive of your computer.

If you want to hear the example sentences you must either

a.) have installed using the ‘Full’ installation. This means that all the pronunciations of the examples have been copied onto your computer.

b.) have installed using the ‘Recommended’ installation and have CD 2 in the CD-ROM drive of your computer.

If you have installed using a ‘Minimal’ or ‘Medium’ installation, you will not be able to hear the example sentences. If you want to hear pronunciations of the example sentences you must reinstall using ‘Recommended’ or ‘Full’ installation. Be sure to Uninstall the dictionary first.

I get the following message when I try to run the CD » No disc inserted. Please insert the original disc of Longman Dictionary of Contemporary English 2005«

This message appears the first time you run the CD if you do not have the disc in the drive. You must insert the disc in order to demonstrate to the program that you have an authentic copy of the CD-Rom.

I’m running Windows 98. The phonetic font isn’t displayed correctly…

If you are running Windows 98 and the phonetic font is not displaying correctly (squares and question marks may appear), please contact us for details on how to fix this problem.

If this doesn’t help, click here to e-mail our support team.

«Licence data is invalid» error message.

If you are getting the following error message:

«License data is invalid!
Please contact Customer Support for further instructions.»

Then please download this file: ldoce4.zip (4.2MB)

Save and unzip this file on to your computer.
Then replace the original Ldoce.EXE file found in your install directory (C:\Program Files\Longman\ldoce4v2) with the new version inside this zip file.

LDOCE should now work OK.

LDOCE 4 doesn’t work with Kaspersky Anti-virus installed

Open the folder where the LDOCE CD-ROM is installed i.e.
c:\program files\longman\ldoce4v2\
Rename your original ‘LDOCE.exe’ to ‘LDOCE4_old.exe’
Extract/unzip the ldoce4.zip file and copy the new ‘LDOCE4.exe’ into: c:\program files\longman\ldoce4v2\

LDOCE should now work OK.

FAQ for Mac and Linux users:

The audio doesn’t work on MAC OSX with QuickTime 7 or later.

Download the following patch: ldoce4v2_patch.sit (4.3MB) and save it to your desktop.

Uncompress the patch.
Open the folder where the LDOCE CD-ROM is installed i.e. Applications.

Ctrl and click on the LDOCE icon.
Click on: «Show Package Contents»
Open the MAC OS folder

Open each of the newly uncompressed folders in turn, selecting all the files inside the folder then copy these to the relevant original folder.

For example, with the ‘components’ folder:

Open the new ‘components’ folder and select all the files in the folder and copy them. Open the original ‘components’ folder so it shows all the existing files and then paste the new files directly in.

Repeat the above process for the other new folders and finally, remove files «components/compreg.dat» and «xpti.dat». Don’t worry if these files do not appear.

I’m running OS 10.2.8, is something wrong with my phonetic font?