Mac os exchange password required

Question: Q: disabling Exchange Password Required notification

I have an Office 365 Exchange account that’s only permitted on the corporate network. Mail is closed and even if I open it the account shows as disconnected/offline. Despite all of this, the OS seems to continuously try to sync with Exchange (unsuccessfully), and pops up an «Exchange Password Required» notification. I can close the notification, but it comes up a few seconds later, forever, unless I completely disable notifications (do-not-disturb).

This isn’t a «Mail» notification—there’s no app associated with this, so there’s no obvious way to disable it in the notification settings.

MacBook Pro with Touch Bar

Posted on Mar 21, 2020 9:15 PM

Helpful answers

I and many other people are in the same situation. The question was not whether or not to change permissions to access the Exchange account from on or off campus, but rather how to disable the notification. Because it is a System notification, turning off «Mail» or «Outlook» notifications does not suppress the notifications.

Contacting each and every local IT department is not a good solution, 1 because the notification behavior is a local behavior on each portable computer, and 2 because they are unlikely to care about such a «minor» problem since it doesn’t affect functionality.

This has been a problem for a long time, and there needs to be a way to disable notifications for a specific *account*, not a specific application.

Apr 13, 2020 12:52 AM

I think I did it! This was super annoying to me, too, and I didn’t want to keep logging into the VPN to get it to stop the notifications.

Go to Mail -> Preferences -> selected the exchange account -> server settings -> uncheck «automatically manage connection settings»

Let me know if that works. It seems to be working for me. Plus I’m still able to log into the VPN normally and mail automatically connects.

Sep 23, 2020 8:49 AM

Can we just fix this problem once and for all? It is the by far the most painful part of using my Mac that I otherwise love and I’ve been dealing with it for several years. It’s an embarrassing, kludgy, PC-like error. Fix would be greatly appreciated.

Jun 26, 2020 5:38 PM

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Welcome to the Apple Support Communities. I understand you want to to turn off the constant prompts for the Exchange password. I’ll do what I can to help.

To verify where the notification is coming from, it might appear in the Notification Center: Use notifications on your Mac

There are a few ways this can be disabled, one of which you have found already using Do Not Disturb:

• You can turn off notifications for Mail, Outlook or Office if they are listed. This should be in System Preferences > Notifications and listed as ‘Mail’ or ‘Office.’
• Disable the account entirely if you use the Mail app for Mac. Open the Mail app, then go to Mail in the menu bar then Preferences > Accounts. Choose the Exchange account and uncheck ‘Enable this account.’

Mar 23, 2020 7:11 AM

This suggestion does not work:

You can turn off notifications for Mail, Outlook or Office if they are listed. This should be in System Preferences > Notifications and listed as ‘Mail’ or ‘Office.’

the alerts still appear even if toggled OFF in System Preferences > Notifications. See pic of my Notifications settings below.

and the second suggestion will eliminate my ability to view archived Exchange emails.

Mar 24, 2020 3:17 PM

Thank you for that information. This seems to be expected behavior since you are not on the corporate network. Since this specific account only works while on your corporate network, it is expected that it will constantly check and try to verify the credentials of the account until it connects. If you have any additional concerns, please reach out to your IT department or reach out to Microsoft directly: Contact Us — Microsoft Support

Mar 25, 2020 10:22 AM

I and many other people are in the same situation. The question was not whether or not to change permissions to access the Exchange account from on or off campus, but rather how to disable the notification. Because it is a System notification, turning off «Mail» or «Outlook» notifications does not suppress the notifications.

Contacting each and every local IT department is not a good solution, 1 because the notification behavior is a local behavior on each portable computer, and 2 because they are unlikely to care about such a «minor» problem since it doesn’t affect functionality.

This has been a problem for a long time, and there needs to be a way to disable notifications for a specific *account*, not a specific application.

Apr 13, 2020 12:52 AM

Apple does not care to resolve this issue

May 4, 2020 12:45 PM

This is a significant annoyance in a telecommuting world.

I recall a recent OS update announcement claiming to address this specific issue; but the issue was not in fact addressed. I have the same problem. I have read the unhelpful recommendations to turn off notifications for Mail (but I don’t want to turn off all of my Mail notifications, just the Exchange password notification) and to disable the Exchange account )but I do not want to disable the Exchange account, just disable the the password notification). Of course, the notification is only triggered when Mail is looking for the Exchange account (which is my secure corporate email account), but I am not at that moment linked to my company’s network via VPN. Given the current circumstances, the only way to manage this is to constantly toggle Enable/Disable the Exchange account or Do Not Disturb On/Off as I sign on/off of my corporate VPN. Both are «dumb» fixes because they require increased clicks and reduced overall functionality of Mail.

Источник

Не могу подключиться к учетной записи Exchange в Outlook для Mac

Если вам не удается подключиться к учетной записи Exchange в Outlook для Mac, проверьте возможные причины повторного подключения.

Причина: ваша организация использует Exchange Server 2003 или более раннюю версию.

Решение: Обратитесь к администратору своей учетной записи, чтобы узнать, в какой версии Exchange Server размещена ваша учетная запись.

Outlook для Mac поддерживает учетные записи, управляемые Microsoft Exchange Server 2010 с пакетом обновления 2 или более поздней версии, илиMicrosoft 365 для бизнеса.

Причина: учетные данные вашей учетной записи или имя сервера Exchange неверны.

Решение: проверьте параметры своей учетной записи.

В меню Сервис выберите пункт Учетные записи.

В левой области диалогового окна Учетные записи выберите учетную запись.

Проверьте, правильно ли заданы параметры учетной записи.

Совет: Чтобы убедиться, что вы используете правильные учетные данные, попробуйте подключиться к учетной записи из другого Exchange, например из Outlook в Интернете.

Причина: приложение Outlook настроено для работы в автономном режиме.

Решение: убедитесь в том, что Outlook подключен к Интернету.

В меню Outlook посмотрите, не установлен ли флажок Автономная работа. Если это так, щелкните Автономная работа, чтобы снять флажок и подключиться к сети.

Причина: сетевое подключение недоступно.

Решение: Убедитесь, что компьютер подключен к сети.

Инструкции по проверке состояния сетевых подключений см. в справке Mac OSили обратитесь к Exchange сервера или к администратору сети. Наконец, можно спросить коллег, которые используют схожие параметры, могут ли они подключиться к сети. Если вы подключились к своей Exchange через Интернет, воспользуйтесь браузером, чтобы узнать, есть ли у вас доступ к веб-сайтам.

Причина: сервер с Microsoft Exchange Server недоступен.

Решение: проверьте подключение к серверу Microsoft Exchange Server.

В меню Инструменты выберите пункт Учетные записи.

В области слева найдите учетную запись Exchange. Если есть проблема с подключением, значок индикатора будет оранжевым.

Если вы уже успешно подключались к учетной записи, попробуйте подключиться к ней из другого Exchange, например из Outlook в Интернете. Чтобы проверить состояние сервера Exchange, можно также обратиться к его администратору.

Причина: учетная запись Exchange требует входа в систему с помощью канала с криптографической защитой.

Решение: Обратитесь к Exchange сервера, чтобы узнать, требуется ли для вашей учетной записи зашифрованный канал. В этом случае проверьте параметр для этого канала.

В меню Сервис выберите пункт Учетные записи.

В левой области диалогового окна Учетные записи выберите учетную запись.

Нажмите Дополнительно и откройте вкладку Сервер.

В разделах Microsoft Exchange и Служба каталогов установите флажки Использовать SSL для подключения.

Причина: для подключения к серверу Exchange компьютеру требуется почтовый прокси-сервер.

Решение: обратитесь к администратору своей учетной записи Microsoft Exchange.

Узнайте у администратора своей учетной записи Exchange, какой прокси-сервер следует использовать для подключения к серверу Exchange Server. Сведения о настройке подключения к прокси-серверу см. в справке Mac OS.

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Frequently Asked Questions

Why do I keep seeing exchange password required on my Mac?

May 25, 2018 10:22 AM in response to Bruce L. In response to Bruce L. Delete the password from Keychain Access (Applications/Utilities). MoreLess

How to change your password in outlook for Mac?

Update Password in Outlook for Mac 1 On the Tools tab, select Accounts. 2 In the left pane, select the account you want to change the password for. 3 In the right pane, enter a new password in the Password box. 4 Close the Accounts window. Outlook will save the password automatically. See More.

Where do I Enter my Mac account password?

Click on the Apple menu icon in the upper left corner of your Mac. Click on System Preferences from the drop down menu. Click on Users & Groups. Click the lock in the bottom left corner of the window to unlock the settings. Enter your Mac account password. Click Unlock.

How to set your exchange mailbox to outlook for Mac?

This manual is based on Outlook for Mac 2011. Go to “Extra”> “Accounts”. Click the plus sign at the bottom left of the screen. Select “Exchange” from the drop-down menu. Enter your email address. Choose Method: Username and Password. Under username, enter your address again. Enter your password. Automatic configuration should be ON.

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