Mac os help and support

Руководство пользователя macOS

для macOS Big Sur

Расширенные возможности рабочего стола

В macOS есть множество удобных функций, которые помогают легко изменять настройки и выбирать, какую информацию о предстоящем дне Вы хотите видеть, — прямо на рабочем столе.

Приложения на любой вкус

На Mac установлены встроенные приложения, которые позволяют делать удивительные вещи. Еще больше отличных приложений можно найти в магазине Mac App Store.

Оставайтесь на связи с любимыми людьми

На Вашем Mac есть замечательные функции — от групповых чатов до общих напоминаний, — которые позволяют оставаться на связи с любимыми людьми.

Защита данных и компьютера Mac

Нет ничего важнее защиты Вашей конфиденциальности и безопасности Ваших данных. На Mac есть инструменты и приложения, например «Локатор» и Time Machine, для надежной защиты Вашей личной информации и самого Mac.

Ваш Mac в отличной компании

Mac идеально работает со всеми устройствами Apple. Одним нажатием или касанием можно запустить потоковую передачу видео на Apple TV через AirPlay, легко поделиться файлами с друзьями и многое другое.

Открывайте новое с компьютером Mac

Mac открывает широчайшие возможности развлечений — от просмотра новейших шоу в Apple TV+ до игры в великолепные новые игры в Apple Arcade.

Чтобы изучить Руководство пользователя macOS, нажмите «Оглавление» вверху страницы либо введите слово или фразу в поле поиска.

Если Вам требуется дополнительная помощь, перейдите на веб-сайт поддержки macOS.

Некоторые функции и материалы доступны не во всех странах и регионах.

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macOS Support

Upgrade to macOS Big Sur

Before installing this upgrade, make sure that your Mac is ready.

Check compatibility

macOS Big Sur supports most Mac models introduced in 2013 and later.

Make a backup

Before you upgrade, make a complete backup with Time Machine, or store your files in iCloud.

Free up space

If the installer needs more storage space to upgrade, you can free up space using tools that come with your Mac.

Download macOS Big Sur

If you’re using macOS Mojave or later, choose Apple menu  > System Preferences, then click Software Update. If you’re using an earlier macOS, use the App Store instead.

Get to know macOS Big Sur

Learn about some of the new features of macOS Big Sur.

Control Center

Control Center brings favorite controls such as Bluetooth, Wi-Fi, Do Not Disturb, and Sound together in a single place—so you can easily adjust them at any time.

Notification Center

Notification Center puts notifications and data-rich widgets together in a singular view, making it simple to get information at a glance.

Safari

Customize your start page, navigate with ease using the new tab bar, and access a new privacy report to see just how Safari protects your privacy as you browse.

Discover great places around the world and navigate easier with guides, cycling directions, indoor maps, Look Around, electric vehicle routing, and more.

Messages

Send messages to friends and family using new tools that make it easier to keep track of group conversations and give you fun, engaging ways to express yourself.

Photos

Use the expanded editing capabilities in Photos to easily make simple changes and more advanced adjustments to your photos.

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Free up storage space on your Mac

Save space by storing your content in iCloud or using built-in tools to find and remove large or unneeded files.

The Optimized Storage features of your Mac help you save storage space by storing your content in iCloud and making it available on demand:

• When storage space is needed, files, photos, movies, email attachments, and other files that you seldom use are stored in iCloud automatically.
• Each file stays right where you last saved it, and downloads when you open it.
• Files that you’ve used recently remain on your Mac, along with optimized versions of your photos.

If you haven’t yet upgraded to macOS Sierra or later, learn about other ways to free up storage space.

Find out how much storage is available on your Mac

Choose Apple menu  > About This Mac, then click Storage. Each segment of the bar is an estimate of the storage space used by a category of files. Move your pointer over each segment for more detail.

Click the Manage button to open the Storage Management window, pictured below.

Manage storage on your Mac

The Storage Management window offers recommendations for optimizing your storage. If some recommendations are already turned on, you will see fewer recommendations.

Store in iCloud

Click the Store in iCloud button, then choose from these options:

• Desktop and Documents. Store all files from these two locations in iCloud Drive. When storage space is needed, only the files you recently opened are kept on your Mac, so that you can easily work offline. Files stored only in iCloud show a download icon , which you can double-click to download the original file. Learn more about this feature.
• Photos. Store all original, full-resolution photos and videos in iCloud Photos. When storage space is needed, only space-saving (optimized) versions of photos are kept on your Mac. To download the original photo or video, just open it.
• Messages. Store all messages and attachments in iCloud. When storage space is needed, only the messages and attachments you recently opened are kept on your Mac. Learn more about Messages in iCloud.

Storing files in iCloud uses the storage space in your iCloud storage plan. If you reach or exceed your iCloud storage limit, you can either buy more iCloud storage or make more iCloud storage available. iCloud storage starts at 50GB for $0.99 (USD) a month, and you can purchase additional storage directly from your Apple device. Learn more about prices in your region.

Optimize Storage

Click the Optimize button to save space by automatically removing watched movies and TV shows. When storage space is needed, movies or TV shows that you purchased from Apple and already watched are removed from your Mac. Click the download icon next to a movie or TV show to download it again.

Your Mac will also save space by keeping only recent email attachments on this Mac when storage space is needed. You can manually download any attachments at any time by opening the email or attachment, or saving the attachment to your Mac.

Optimizing storage for movies, TV shows, and email attachments doesn’t require iCloud storage space.

Empty Trash Automatically

Empty Trash Automatically permanently deletes files that have been in the Trash for more than 30 days.

Reduce Clutter

Reduce Clutter helps you identify large files and files you might no longer need. Click the Review Files button, then choose any of the file categories in the sidebar, such as Applications, Documents, Music Creation, or Trash.

You can delete the files in some categories directly from this window. Other categories show the total storage space used by the files in each app. You can then open the app and decide whether to delete files from within it.

Where to find the settings for each feature

The button for each recommendation in the Storage Management window affects one or more settings in other apps. You can also control those settings directly within each app.

• If you’re using macOS Catalina or later, choose Apple menu  > System Preferences, click Apple ID, then select iCloud in the sidebar: Store in iCloud turns on the Optimize Mac Storage setting on the right. To turn off iCloud Drive entirely, deselect iCloud Drive.
• If you’re using macOS Mojave or earlier, choose Apple menu > System Preferences, click iCloud, then click Options next to iCloud Drive. Store in iCloud turns on the Desktop & Documents Folders and Optimize Mac Storage settings.
• In Photos, choose Photos > Preferences, then click iCloud. Store in iCloud selects iCloud Photos and Optimize Mac Storage.
• In Messages, choose Messages > Preferences, then click iMessage. Store in iCloud selects Enable Messages in iCloud.

• If you’re using macOS Catalina or later, open the Apple TV app, choose TV > Preferences from the menu bar, then click Files. Optimize Storage selects “Automatically delete watched movies and TV shows.”
• In you’re using macOS Mojave or earlier, open iTunes, choose iTunes > Preferences from the menu bar, then click Advanced. Optimize Storage selects “Automatically delete watched movies and TV shows.”
• In Mail, choose Mail > Preferences from the menu bar, then click Accounts. In the Account Information section on the right, Optimize Storage sets the Download Attachments menu to either Recent or None.

Empty Trash Automatically: From the Finder, choose Finder > Preferences, then click Advanced. Empty Trash Automatically selects “Remove items from the Trash after 30 days.”

Other ways that macOS helps automatically save space

With macOS Sierra or later, your Mac automatically takes these additional steps to save storage space:

• Detects duplicate downloads in Safari, keeping only the most recent version of the download
• Reminds you to delete used app installers
• Removes old fonts, languages, and dictionaries that aren’t being used
• Clears caches, logs, and other unnecessary data when storage space is needed

How to free up storage space manually

Even without using the Optimized Storage features described in this article, you can take other steps to make more storage space available:

• Music, movies, and other media can use a lot of storage space. Learn how to delete music, movies, and TV shows from your device.
• Delete other files that you no longer need by moving them to the Trash, then emptying the Trash. The Downloads folder is good place to look for files that you might no longer need.
• Move files to an external storage device.
• Compress files.
• Delete unneeded email: In the Mail app, choose Mailbox > Erase Junk Mail. If you no longer need the email in your Trash mailbox, choose Mailbox > Erase Deleted Items.

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How to reinstall macOS

Use macOS Recovery to reinstall the Mac operating system.

Start up from macOS Recovery

Apple silicon

Turn on your Mac and continue to press and hold the power button until you see the startup options window. Click the gear icon labeled Options, then click Continue.

Intel processor

Make sure that your Mac has a connection to the internet. Then turn on your Mac and immediately press and hold Command (⌘)-R until you see an Apple logo or other image.

If you’re asked to select a user you know the password for, select the user, click Next, then enter their administrator password.

Reinstall macOS

Select Reinstall macOS from the utilities window in macOS Recovery, then click Continue and follow the onscreen instructions.

Follow these guidelines during installation:

• If the installer asks to unlock your disk, enter the password you use to log in to your Mac.
• If the installer doesn’t see your disk, or it says that it can’t install on your computer or volume, you might need to erase your disk first.
• If the installer offers you the choice between installing on Macintosh HD or Macintosh HD — Data, choose Macintosh HD.
• Allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart and show a progress bar several times, and the screen might be empty for minutes at a time.

After installation is complete, your Mac might restart to a setup assistant. If you’re selling, trading in, or giving away your Mac, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.

Other macOS installation options

When you install macOS from Recovery, you get the current version of the most recently installed macOS, with some exceptions:

• On an Intel-based Mac: If you use Shift-Option-Command-R during startup, you’re offered the macOS that came with your Mac, or the closest version still available. If you use Option-Command-R during startup, in most cases you’re offered the latest macOS that is compatible with your Mac. Otherwise you’re offered the macOS that came with your Mac, or the closest version still available.
• If the Mac logic board was just replaced, you may be offered only the latest macOS that is compatible with your Mac. If you just erased your entire startup disk, you may be offered only the macOS that came with your Mac, or the closest version still available.

You can also use these methods to install macOS, if the macOS is compatible with your Mac:

• Use the App Store to download and install the latest macOS.
• Use the App Store or a web browser to download and install an earlier macOS.
• Use a USB flash drive or other secondary volume to create a bootable installer.

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