Microsoft Support : Phone Number, Live Chat, Email ID, Useful Links

Where do you contact Microsoft Support, if you face problems relating to Windows, Office, or any other Microsoft software or service? This post will list down some useful resource links, phone numbers, and email ID, from where you can receive help from Microsoft.

Before you begin, I want you to know that this site is owned by me and is in no way affiliated with Microsoft. I have only listed the various ways you can contact Microsoft for help and support. You will have to contact them directly.

Microsoft Support

Microsoft offers support to all customers using its products – and this takes different forms.

1. Microsoft Customer Service and Support is available to help you with questions about Microsoft products and services. In this case, a Microsoft representative will help you locate the appropriate resource or team to answer questions. This is meant to be used if you have general customer service questions
2. Microsoft Technical Support will provide support options and locate the appropriate support team to resolve technical support issues, which you may be facing. This may include self-help support or assisted support.

To begin with, you can visit this page, mention your country and select the product for which you wish to receive support.

• Message a Windows Advisor
• Make Microsoft call you back
• Schedule a call.

Windows 10 users can use the Contact Support app.

Microsoft Support Phone Number

You can contact Microsoft Customer Service and Support on the following telephone numbers, Monday through Friday, 5:00 AM – 9:00 PM Pacific Time and Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time:

• In the USA, (800) MICROSOFT (642-7676)
• In Canada, call (877)568-2495
• In India, contact 0008004402130
• In UK, contact 0800 026 03 30

You can get the Microsoft Support telephone number for your country here – and check out the local timings too. Before you begin, its a good idea to keep the name and version of the product you are using, the product identification number or the product key ready. Microsoft representatives will determine the warranty status of the product. The links at the end of this post may help you collect troubleshooting data.

The Customer Service number for Microsoft Corporation in the USA is 1800 102 1100. The Global Customer Service phone numbers for all countries have been mentioned here.

Microsoft Support Chat

You can also contact Microsoft Support by email and chat. If a Customer Service Agent is online and available for a chat here, you will see a message to this effect. If not, you will see Instant Chat: Customer Service Agents are OFFLINE message, on the right side. You may then try and visit this page for Chat support. You can also receive Remote Assistance Support from Microsoft.

You could also use the services of Microsoft Answer Desk, a live paid Tech Support site, to chat with a Microsoft Support executive.

Microsoft also offers a Virtual Support Agent. See if it solves your issues.

Email Microsoft Support

If the Customer Service Agent is offline and if you have any general questions about Microsoft products or services, you can use this form to email Microsoft. They will contact you back via email.

Useful Help & Resource Links

If you need solutions and are willing to search for them, you can do so here on Microsoft Support. Sure, you will always find a lot of tips and troubleshooting tutorials for Windows, here on TWC too.

The Microsoft Support Official Twitter Account is @MicrosoftHelps.

If you need Paid Support from Microsoft, you could try Fix It Center Pro, an automated diagnostic portal to help you resolve your issues.

Support for OEM products

If the question pertains to OEM products that you may be using, you may be required to contact the Computer Manufacturers directly. These links will help you:

• Computer Manufacturers’ Contact Information
• Computer Manufacturers’ Support Phone Numbers and Websites.

But If you purchased a Signature PC from the Microsoft Store, you may call 877-696-7786.

Volume Licensing Support

Here is a list of Microsoft Licensing Activation Centers worldwide along with their telephone numbers that can help you with Volume Licensing Activation issues.

Have Microsoft call you back

To chat, have Microsoft call you back, or to schedule a call, you can visit Microsoft here.

Windows 10 Support

Microsoft has made it easier for Windows 10 users to contact Support if they face any problems while using the new OS. See how to use the Contact Support app. There are other ways to get help for Windows 10.

You can contact Microsoft Customer Support at Phone Number 1 800-642-7676 or microsoft.com/contactus.

You can now also give or take Tech Support remotely using Quick Assist in Windows 10.

You may want to read these links which may help you when seeking help and support from Microsoft:

1. Microsoft Support Diagnostic Tool in Windows 10, is used by Microsoft Support to help diagnose Windows problems.
2. The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in the software quicker and provide solutions.
3. Microsoft Easy Assist allows a Microsoft support professional to remotely connect to your computer and help you solve a problem. Using a secure connection, the support professional can view your desktop and perform diagnostics and troubleshooting steps.

Remember, Microsoft will never contact you on their own, for any problems you may be facing with your computer or Microsoft software and services. And in any case, you will never receive a legitimate call from Microsoft or its partners to charge you for computer fixes. If you do receive such a phone call or an email, stating that they represent Microsoft and proffer help, you can be sure that its a scam! Never give out any details or access to your computer.

NOTE: Please do not trust anyone who promises to help you or anyone who mentions his email ID/contact details in the comments below. If you have a question contact Microsoft directly or search for it here on this site by clicking here. You may be able to find a post about it.

This post will interest you if you ever need to give Microsoft feedback about some of its products and services.

Date: March 11, 2020 Tags: Microsoft, Support

Activate Your Windows 10 License via Microsoft Chat Support

Microsoft still includes product activation in Windows 10 to prevent piracy. Windows 10 includes a new convenient chat option for product activation. If you upgrade from an activated Windows 7 or from Windows 8.1, Windows 10 will automatically activate. If you’re transferring a Windows 10 license to a new computer and have an Internet connection, you can use chat support to activate it.

Activate Windows 10 Using Chat Support

After installing Windows 10, press Windows key + R then type: slui then hit Enter on your keyboard.

This action will launch the activation wizard. Select your country or region and click Next.

Then at the Installation ID screen, you will be prompted to call the number listed on the screen. If you have an active Internet connection, you can use the new chat option.

Click the Start button and head to All Apps > Contact Support.

You can also start chat support using your web browser. Head on over to the Microsoft Contact Us web page then click the Get started button.

Type test in the chat window then press Enter. Click No when prompted for a response.

Click No again then click talk to a person.

Using the Get Gelp in Windows 10

Click Services & Apps then click Windows.

Click Setting up then click Chat online with a Microsoft Answer Tech.

Wait while you are connected to a Microsoft Answer Tech.

After you are greeted by the call agent, explain your issue. For this particular case, I want to reactivate Windows 10. You might be asked to provide your Windows 10 product key.

If you are reactivating a Windows 10 license, make sure to clarify to the agent you want a license reactivated. Provide the Installation ID generated earlier in the activation wizard. Once your Installation ID is verified, you will be given your Confirmation ID.

Proceed to enter the Confirmation ID then click Activate Windows. And you should be good to go!

You can let the agent know the issue is resolved, then close the chat window.

Chat support can also be used to address and resolve other issues you might be experiencing in Windows 10. I was skeptical about using this, but the experience was a pleasant surprise.

Chat With Microsoft Support In Windows 10

Last Updated on December 11, 2016 by admin 42 Comments

Windows 10 brings hundreds of new features to Windows operating system. The new Start menu, Windows Hello (face recognition login), digital personal assistant Cortana, new Settings, tablet mode, and the powerful Edge browser are some of the highlights of Windows 10.

Because Windows 10 is vastly different from the widely used Windows 7, users who have upgraded directly from Windows 7 to Windows 10 by skipping Windows 8/8.1 need to go through a small learning curve.

There are plenty of information available on the web for novice as well as advanced users but if you are really having a hard time with one of the features of Windows 10 or if your Windows 10 PC is not working as expected, you can easily contact Microsoft support and chat with them.

You can get help if you’re having issues with activation, and Windows 10 errors, or any performance issues. Additionally, the support team will also help you in removing viruses and other malicious things from your Windows 10 computer.

The good thing is that you neither need to call Microsoft nor need to mail your issues. You can chat with the support team in real-time right from your Windows 10 device and get the support in minutes. In short, getting a support in Windows 10 easier than installing an app.

In this guide, we will show how you can contact Microsoft support right from Windows 10 and chat with them to sort out your issues.

Contact Microsoft support via chat in Windows 10

Step 1: In the Start search box, type Contact Support and then press enter key to open Contact Support app.

Step 2: If you’re not already using Microsoft account to sign-in to Windows 10, you’ll be asked to sign-in using your Microsoft account ID (email address) and password. Those of you who are not sure what Microsoft account in Windows is, please go through our difference between Microsoft and local account in Windows guide.

Step 3: In the following screen, depending on the issue you would like to sort out, click or tap the option titled Microsoft account & billing or Microsoft services and apps.

Step 4: Next, tap or click Windows.

Step 5: Tap or click one of the three options:

# Setting up (Installation, settings and activation)

# Technical support (Errors and other performance problems)

# Protecting my PC (Removing viruses and malware, etc)

Step 6: Finally, click or tap Chat online with a Microsoft Answer Tech option to begin the chat.

You can ask any questions on Windows 10 and get a replay in seconds. But before contacting Microsoft support, we suggest you check the web first for possible solutions.

How was your chat experience with Windows support team? Were you able to find resolve your issue?