Set up email in the Mail app for Windows 10

Stay connected and on schedule

You can be organized, on time, and buttoned up with Outlook — your life organizer.

If you log on to Windows 10 using a Microsoft account with an Outlook.com, Live, Hotmail, or MSN address, that account is added to the Mail and Calendar apps. You can add that and many other email accounts to the Mail and Calendar apps to start sending and receiving email and creating and managing events.

Seeing a message that your account is out of date? You probably need to update your account settings. See Fixing an out-of-date account for more information.

Did you set up your email, but you don’t see your messages? Change your mailbox sync settings.

Add a new email account

Open the Mail app by clicking the Windows Start menu and choosing Mail.

If this is the first time you’ve opened the Mail app, you’ll see a Welcome page. Select Add account to get started.

If you’ve used the Mail app before, at the bottom of the left navigation pane, select Settings , and then choose Manage Accounts.

Note: On a phone or tablet, tap the three dots at the bottom of the page to access Settings.

Select Add account.

Choose the type of the account you want to add.

You may need to scroll down the Add an account dialog box to view all options.

If you choose Google, you’ll need to sign in to your Google account, enter your 2-step verification code if you’ve enabled that security feature, and give Windows permission to access your information. Click Allow and your account will be created.

If you choose another email account, you’ll need to follow the special instructions under Special instructions for other accounts below.

Enter the required information and click Sign in. For most accounts, this is your email address, password, and the account name. The account name is what you’ll see in both the left pane of Mail for Windows 10 as well as the Manage Accounts pane.

Note: If you receive the message “We couldn’t find info for that account. Make sure that the email address is correct and then try again,” you’ll need to click Try again three times before the button changes to Advanced. Click Advanced and follow the steps in the next section to add your account.

Click Done. Your data will start syncing as soon as your account is set up.

Note: It may take a few minutes for your account to synchronize. During this time, you may see «Not synced yet» in the message pane. If this message persists, see Resolve sync issues in Mail and Calendar apps in Windows 10.

Add an account using advanced setup

There are two ways you can access the Advanced setup options for your email account.

Click Advanced setup if your automatic email setup fails in Step 3 above.

Click Advanced setup from the Choose an account window in Step 2 above. The Advanced setup option is the last option on the list, and you may have to scroll to see it.

You can choose an Exchange ActiveSync account or an Internet email account. Unless your administrator has instructed you to use Exchange ActiveSync, click Internet email.

Enter the following information in the Advanced setup window.

Email address This is the name you’ll see in the left pane of the Mail app.

User name This is your full email address.

Password Enter your email account password.

Account name This is the name that you’ll see in the left pane of Mail for Windows 10, as well as in the Manage Accounts pane. You can choose any name you want.

Send your messages using this name Enter the name you want recipients to see when they receive your message.

Incoming email server You can get this information from your ISP or administrator. Usually, an incoming mail server address is in the format of mail.contoso.com or imap.google.com . For many email accounts, you can find this information in our POP and IMAP server name reference.

Account type Choose POP3 or IMAP4. Most email accounts use IMAP4. If you don’t know which one to choose, contact your ISP.

Outgoing (SMTP) email server You can get this information from your ISP or administrator. Usually, an outgoing email server address is in the format of mail.contoso.com or smtp.contoso.com .

By default, all four checkboxes at the bottom of the window will be selected. Most email accounts don’t require any changes to these options.

Your email provider can give you the settings you need to fill in the Advanced setup but you can also go to the POP and IMAP server name reference we’ve provided for the most popular email providers.

After you’ve entered the required information, click Sign in > Done.

Note: If you’re adding an account other than Gmail, see Special instructions for other accounts.

Troubleshooting

If you’re having problems setting up your account, try the following.

If you upgraded to Windows 10, you will need to re-add your accounts to Mail for Windows 10.

Make sure your email address and password are correct. Passwords are case-sensitive.

If you see your most recent messages but no older messages, you probably need to change your email sync duration.

If you see a message that your account is out-of-date, you probably need to either update your password, your incoming or outgoing servers, or your SSL settings. See Fixing an out-of-date account for more information.

Special instructions for other accounts

If you’ve enabled two-factor authentication on your iCloud account, you’ll need to generate an app-specific password to add your iCloud account to the Mail app.

Select Generate Password below App-Specific Passwords.

Follow the instructions on your screen.

Microsoft has added OAuth support for Yahoo! accounts in the Windows 10 Creators update. To install the Creators Update now, go to the software download site, and select Update now. For more information about the update, see Windows 10 Creators Update is here.

If you have a Japanese Yahoo! email account you will need to do the following:

You’ll need to add your Yahoo! account as an IMAP account. To do this, follow the steps in Add an account using advanced setup using imap.mail.yahoo.co.jp for your incoming mail server and smtp.mail.yahoo.co.jp for your outgoing mail server.

To sync your QQ mailbox with the Mail and Calendar apps, you need to enable IMAP on QQ.

Sign in to your QQ account.

Select Settings > Account > POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service > Find IMAP/SMTP Service > Open.

You might need to send a text message to enable this service. After you select Open in step 2, a dialog might appear prompting you to use your phone to send a message to the displayed phone number.

After the text message is sent, QQ will open a new dialog with an authorization code. Copy the authorization code as you’ll need this to add your QQ mail account in the Mail and Calendar apps.

In the Mail and Calendar apps, remove your QQ account and add it again using the authorization code.

Your QQ account should now sync automatically.

When you try to connect your GMX.de or WEB.de account to the Mail and Calendar apps, you’ll receive an email in your GMX.de or WEB.de mailbox with instructions about how to enable access.

In a web browser, sign in to your GMX.de or WEB.de account.

Find the email message with instructions about how to connect your account to the Mail and Calendar apps, and follow the instructions.

Your account should now sync with the Mail and Calendar apps automatically.

How to create a Windows 10 account using any email address

Source: Windows Central

On Windows 10, when setting up a device for the first time or adding a new user, creating a new account forces you to use a Microsoft account using an Outlook.com email address. However, if you use another provider, such as Google’s Gmail, you can use that email address to set up the account.

Using another email provider, you can still access many of the same benefits people receive with a Microsoft account, such as settings sync and some Microsoft services.

If you must create a new account on Windows 10, but you want to keep using your familiar email address, the Settings app and Windows Setup experience can help you create a new account with any email address.

In this Windows 10 guide, we’ll walk you through the steps to set up a new account on your computer using a Gmail address instead of a Microsoft account.

How to create Windows 10 account with Gmail address using Settings

To create an account on Windows 10 using a Gmail email address, use these steps:

1. Open Settings.
2. Click on Accounts.
3. Click on Family & other people.

Under the «Other users» section, click the Add someone else to this PC option.

Source: Windows Central

Click the I don’t have this person’s sign-in information option.

Source: Windows Central

Confirm your Gmail email address.

Source: Windows Central

Confirm your personal information.

Source: Windows Central

Select your region and birthday information.

Source: Windows Central

Confirm the verification code sent to the original email address that you specified.

Source: Windows Central

(Optional) Clear the I would like information, tips, and offers about Microsoft products and services option.

Click the Next button.

Once you complete the steps, you can start using the computer with an account using an email address other than Outlook.

When using these steps, you’re creating a Microsoft account using, in this case, a Google address, but this won’t interrupt any of the Google services associated with your account.

After the account has been created, the device settings will sync across devices using the same account. In addition, you’ll have access to other Microsoft services, including OneDrive and Office online, but as expected, Outlook.com won’t be configured.

How to create Windows 10 account with Gmail account during OOBE

If you want to create an account using any email address during the out-of-box experience (OOBE), then use these steps:

Select your region.

Click the Yes button.

Source: Windows Central

Select your keyboard layout.

Source: Windows Central

Select the Set up for personal use option.

Source: Windows Central

Click the Create account option.

Source: Windows Central

Confirm your email address.

Source: Windows Central

Confirm your email password.

Source: Windows Central

Confirm your region and birthday.

Source: Windows Central

Click the Next button.

Continue with on-screen directions.

After you complete the steps, the account with your preferred email address will be created.

If you need assistance performing a clean install of Windows 10 or completing the out-of-box experience, use these instructions.

We’re focusing this guide using Google’s Gmail account, but you can use these steps with any email service, such as Yahoo, Zoho, ProtonMail, etc.

More Windows 10 resources

For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:

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