How to Fix Roku Screen Mirroring not Working on Windows 10

A lot of Windows 10 users are reporting that they are unable to connect to Roku for screen mirroring regardless of the method that they try to. While some affected users are reporting that the connection eventually fails with the error “Couldn’t Connect“, others are saying that the status is stuck to ‘Connecting’ with no progress regardless of how long they wait. A small portion of affected users reported that even though the screen mirroring connection is being displayed as successful, the feature is not working at all.

Screen Mirroring not working on Windows 10

What is causing the Screen Mirroring to Roku to stop working on Windows 10?

We investigated this particular issue by looking at various user reports and the repair strategies that are commonly being used to fix this particular problem on Windows 10. As it turns out, there are several potential culprits that might create this problem:

• Outdated Miracast driver – In most cases, this particular error will occur because your computer is trying to use a screen mirroring technology that is not supported by your driver version. If this scenario is applicable, you should be able to resolve the issue either by updating the Miracast driver to the latest using WU or by updating directly from Device Manager.
• Roku device is stuck in a limbo state – The other possible scenario is that the Roku device is stuck in a limbo state and is being viewed by as pending by your operating system. In this case, you should be able to resolve the issue by disconnecting the Roku device and re-adding it again.

If you’re currently struggling with the same issue when trying to establish a screen mirroring issue to Roku, this article will provide you with several troubleshooting guides that should help you solve the problem. Down below, you’ll find a collection of methods that other users in a similar situation have successfully used to get to the bottom of this issue.

Each of the potential solutions featured below is confirmed to be effective by at least one affected user. For the best results, we advise you to follow the potential fixes in the presented order since they are arranged based on difficulty and efficiency.

Method 1: Make sure your Network is set as “Private”

As most users reported, when you have your Network type set to “Public” the Windows defender firewall starts to blocks the connection from RokuTV and that’s why you end up not connecting. For fixing this issue you can change your network type from Public to Private. Try this:

1. 1. Press and hold the “Windows” + “I” keys together to open the Settings app.
   2. Once the Settings app is opened, Head over to the “Network & Internet” section. Changing the Network Profile
   3. Now under the section named “Network Status”, Find the option named “Change connection properties” and click on it. Changing the Network Profile
   4. Now make sure that Network Profile is set to “Private” instead of “Public”. Setting “Public” to “Private”
   5. Now restart your computer and try connecting your RokuTV again.

Method 2: Updating Windows build to the latest

A screen-mirroring connection to Roku requires a working Miracast driver. Fortunately, these drivers are supplied and maintained by the WU (Windows Update) component on all recent Windows versions (Windows 7, Windows 8.1, and Windows 10).

If your Windows version is not updated to the latest version, it’s very likely that you’re encountering the issue due to driver issues. Several affected users have managed to resolve the issue by installing every available Windows update (including optional updates).

Here’s a quick guide on updating Windows to the latest built available:

1. Press Windows key + R to open up a Run dialog box. Then, type ‘ms-settings:windowsupdate‘ and press Enter to open up the Windows Update tab of the Settings tab. Run dialog: ms-settings:windowsupdate
2. Once you’re inside the Windows Update tab, click on Check for updates and wait to see if any updates are pending. If they are, follow the on-screen prompts to install each one until you bring your Windows version up to date. Installing every pending Windows update

Note: If you’re prompted to restart before every pending update is installed do so, but make sure to return to this same screen once the next startup sequence is complete to complete the installation of the rest of the updates.

Once every update has been installed, restart our computer once again and see if the issue has been resolved at the next system startup.

If the Roku Screen Mirroring issue is still occurring, move down to the next method below.

Method 3: Removing Roku from the list of Connected Devices

As it turns out, this particular issue can also occur due in situations where the Roku driver is stuck into a limbo state. This ends up triggering your OS that the device is in the process of being connected, but the procedure never completes.

As reported by a couple of affected users, this problem might occur after the Roku connection is unexpectedly interrupted. If this scenario is applicable to your current situation, here’s a quick guide on removing an re-adding the wireless display adapter used by Roku:

1. Press Windows key + R to open up a Run dialog box. Then, type “ms-settings:connecteddevices” inside the text box and press Enter to open up the Connected Devices tab of the Settings application. Opening the Connected Device tab of the Settings app
2. Once you’re inside the Bluetooth & other devices screen, scroll down to Other Devices and identify your Roku device. Once you see it, click on it and choose Remove device from the context menu. Removing the Roku device from the Bluetooth & other devices screen
3. Once the Roku device has been removed, scroll back up to the top of the screen and click on Add Bluetooth or other devices. Adding the Roku device again
4. From the Add a device screen, click on Wireless display or dock, then wait until the Roku device is discovered. Then, follow the rest of the on-screen prompts to complete the connection. Reconnecting with the Roku device
5. Restart your computer and see if the Roku screen sharing connection is successful once the next startup sequence is complete.

Method 4: Updating the wireless network driver

As confirmed by several different users, this particular issue can also occur if you’re working with a severely outdated wireless network adapter driver. Miracast needs the correct framework in order to function properly – One surefire way of ensuring that Micracast has the infrastructure to bridge the connection is to update your network driver to the latest.

Here’s a quick guide on how to do this directly from Device Manager:

1. Press Windows key + R to open up a Run dialog box. Then, type “devmgmt.msc” and press Enter to open up Device Manager. If prompted by the UAC (User Account Control), click Yes to grant admin access. Typing “devmgmt.msc” in the run prompt.
2. Once you’re inside Device Manager, expand the drop-down menu associated with Network Adapters, then right-click on your Wireless network adapter and choose Properties from the context menu. Accessing the Properties screen of your Wireless Network adapter
3. Once you’re inside the properties screen, select the Driver tab and click on Update driver. Updating the Wireless driver adapter
4. From the next screen, click on Search Automatically for updated driver software. Wait until the scan is complete, then follow the on-screen instructions to install the latest version available. Searching for updated driver signature automatically
5. Restart your computer and see if the issue has been resolved once the next startup sequence is complete.

Trying to mirror a disk with Windows 7 Professional

Hi Kfrey,

Connect to the Remote Computer

1. Log on as administrator or as a member of the Administrators group.

2. Click Start, and then click Control Panel. Click Performance and Maintenance, click Administrative Tools, and then double-click Computer Management.

3. Right-click Computer Management (Local), and then click Connect to another computer.

4. Click Another computer, type the name of the computer to which you want to connect, and then click OK. Or, click Browse to locate the computer, and then click OK twice.

The Computer Management window of the remote computer is displayed. Expand Storage (if it is not already expanded), and then click Disk Management.

Create a Mirrored Volume on the Remote Computer

1. In the Disk Management window, right-click unallocated space on one of the dynamic disks in which you want to create the mirrored volume, and then click New Volume.

2. In the New Volume Wizard, click Next.

3. Click Mirrored volume, and then click Next.

4. Under All available dynamic disks, click the disk in which you want to host the mirror, and then click Add. Verify that the disks in which you want to create a mirrored volume are listed in the Selected dynamic disks box.

5. In the Size box, specify the amount of unallocated disk space to use for the volume, and then click Next.

6. Assign a drive letter or path, and then click Next.

7. Specify the formatting options that you want to use, and then click Next.

8. Confirm that the options that you selected are correct, and then click Finish. The mirrored volume is created and appears in the appropriate dynamic disks in the Disk Management window.

9. Quit Disk Management on the remote computer.

Thanks and Regards:
Shalini Surana — Microsoft Support.
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Windows 10 screen mirroring function not working

Before, when I had Windows 8.1, my screen mirroring worked almost perfectly — my TV showed up in devices, I clicked connect, it never worked the first time but said ‘tap to fix connection’ which I did and then it always worked after that.

Now, with Windows 10, it connects instantly but the screen doesn’t show on my TV — just an error sign telling me something like ‘this type of video is not supported’.

I’m using the same TV (Samsung LED 40) and laptop (Lenovo Flexi 14 Ideapad) the only thing that’s changed is my Windows update.

I use the screen mirroring a lot and so this is really irritating. Any suggestions gratefully accepted.

Replies (12) 

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Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 family.

We apologize for the inconvenience caused to you. I would like to help you further from here.

From the description of the issue, I understand that you are facing problems with the screen mirroring functionality in Windows

Please follow the below suggested methods and see if it helps to resolve the issue

Follow these steps to run the troubleshooter:

b) Write Troubleshooting in the search box and hit enter.

c) Click on Troubleshooting tab.

d) Click on view all option on the upper left corner.

e) Select the Hardware and Device options from the list.

f) Click Next to run the Hardware and Device Troubleshooter.

Visit to the below link to Troubleshoot video card problems

Additionally also refer to the below link which will help you to set the display settings for your PC based on your monitor

Hope the above information was helpful. If you need further information, please feel free to write to us and we will be glad to help you.

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Thank you for your advice. However, none of the above has resolved the issue.

When troubleshooting hardware and devices, an unknown device is listed as being without a driver — I’m wondering if this could be the issue? Also, when my laptop detects my device after clicking ‘connect’, it appears with the word ‘play’ underneath it — before my update it said ‘television’ underneath it. A small detail but could this mean my laptop thinks my TV is a different type of device?! Thanks!!

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Just wondering if you’d had any luck with this yet?

I spent over 2 hours on the phone last night with a Microsoft ‘assistant’ who clearly knew less than I did about the issue.

I’m getting sick of this and regretting updating my laptop to this irritating, faulty version of Windows.

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unfortunately I wasn’t able to resolve that issue. I was hoping to get some valuable information from Microsoft after they done (?) a proper investigation. I found no relevant information on the web as well. Please let me know if you will find a solution with or without Microsoft help.

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Thanks for the reply.

I’ll be sure to let you know if I find out how to fix it!

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Hello, I am facing the same issue. The issue seems to happen only on Samsung Screen Mirroring. I have a Samsung Bluray player which used to connect perfectly with Windows 8.1. After upgrading to Windows 10 Screen Mirroring stopped working. I checked with Actiontec Screen Beam and that connects perfectly with Windows 10. With Samsung Screen Mirroring it says connecting but just stays there. Looks like Miracast communication between Windows 10 and Samsung Screen Mirroring is broken. It will be great if Microsoft can work with Samsung and resolve this issue. Miracast is one of the best features of Windows 8.1 and 10. Would be great if Microsoft can fix this.

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