Computer randomly shuts down in Windows 10 [FIXED]

• If your computer randomly turns off, there is surely a problem with your Windows.
• Updating your drivers manually or using a third-party program seems to fix this issue.
• Sleep mode might also cause your c omputer to randomly shuts down on Windows 10.
• Tweaking your advanced power settings should also get rid of the issue quickly.

1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
2. Click Start Scan to find Windows issues that could be causing PC problems.
3. Click Repair All to fix issues affecting your computer’s security and performance

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All of us have experienced one or two spontaneous shutdowns or restarts from time to time. Sometimes the culprit is hardware, sometimes software.

Either way, it’s an isolated event. However, what happens your computer keeps shutting down? On a daily or even hourly basis?

That is just the case with the problem we are addressing today. Namely, the IT forums are full of people asking for the solution.

You’ll hear a lot of generic solutions from Windows 10 technicians, but that is, with all due respect, a lot of apologetic nonsense.

So we prepared our list of workarounds for both tower and laptop computers.

We won’t tell you this troubleshoots will repair your computer definitely, but it may help you eliminate usual suspects.

Additionally, you’ll learn a thing or two about standard steps you should take in similar situations.

How can I fix computer random shutdowns in Windows 10?

1. Update your drivers

1. Right-click Start and run Device Manager.
2. Find Display adapters.
3. Right-click on your GPU and open Properties.
4. In the Details tab, open HardwareId and copy the first line to your clipboard.
5. Now, move on to Drivers tab and Uninstall driver.
6. Paste the first line and search.
7. You should see the exact name and details about the GPU you’re using.
8. Navigate to an official drivers provider site and download proper, latest drivers.
9. Install drivers and restart PC.

Note: If you are using dual-GPU with Intel (integrated) and AMD/nVidia (dedicated) graphic cards, make sure to update drivers for both.

The majority of generic drivers that you received through the Windows Update can be used, but that’s not the case with GPU drivers. You’ll need the latest drivers provided by the official manufacturer.

Update your drivers automatically

If you’re tired of manually searching up drivers for all of your components, you’ll be happy to know that there is a third-party app that can do that for you.

This awesome software will not only scan your computer for compatible drivers, but it will also automatically install them for you as well, saving you a lot of time and effort.

DriverFix

2. Turn off the Sleep mode

1. Open Start.
2. Click on Settings.
3. Open System.
   
4. Go to Power & sleep.
   
5. Set both Screen and Sleep to Never.

Sleep mode is great in scenarios when your PC/Laptop is idle for a long period of time.

It preserves energy while enabling you to continue with the use in a few seconds. Until it became a problem in Windows 10. Namely, some users, instead of standard sleep, experienced complete shutdowns.

To be precise, it seems that Safe Mode equals Hibernation in some cases. Because of that, your next step would be to disable sleep mode. We’ll continue from there.

You can also try and set it on 5 hours timeout. That way some other possible interference should be prevented. If the shutdowns repeat, move on to the next steps.

3. Turn off Fast Startup

1. Right-click Start and run Power Options.
2. In Power Options click Choose what the power buttons do.
3. Click Change settings that are currently unavailable.
4. Uncheck the Turn on fast startup (recommended) within the Shutdown settings.
5. Click OK to confirm and you are done.

With the newly added Fast Startup, Microsoft tried to speed things up while maintaining stability. But, since it affects the way your PC is shutting down, it may summon a lot of errors.

Luckily, you can disable it, check the PC behavior, and move on to the next steps if the workaround failed.

4. Tweak the advanced power settings

1. Right-click on Start and open Power Settings.
   
2. Choose your default power plan and click on Change plan settings.
3. Click on Change advanced power settings.
   
4. Navigate to Processor power management.
5. Change the value from 100 to 0 in the Minimum processor state.
6. Now, navigate to Hard Disk, then Turn off hard disk after and reduce the value until it shows Never.
7. It goes both for plugged in and on battery for laptops.
8. Save changes and exit.

It seems that a lot of issues are related to power settings in Windows 10. Random shutdowns may be on the list. We have a few tweaks for advanced power settings that are worth trying.

Have in mind that you’ll need the administrative permissions in order to perform them.

5. Use this dedicated tool we recommend

The Windows Shutdown Assistant is a dedicated tool that will stop your computer from randomly shutting down. With an easy-to-use interface and automated tasks.

It enables you to shut down the computer at a desired set time automatically.

Additionally, you can set it to shut down the computer in other situations such as system idle, excessive CPU usage, or low battery. The software also allows you to log off, restart, and lock the computer automatically.

This tool supports all Windows Operating Systems and comes with the following features:

• Turn off the computer automatically in various situations
• Schedule to Run a Program or Open a File
• Multiple Functions to Manage Windows Tasks
• Secure Computer Files and Data
• A Visual Break Reminder
• Create a reminder and set it to auto-display on the desktop at a set time.

Feel free to download the trial version now and give it a shot. Besides fixing the random shutdowns, it’s also a great tool to organize your tasks effortlessly.

6. Check the CPU temperature

In some cases, your CPU or GPU may overheat and that will lead to shutdowns. Namely, your motherboard is programmed to shut down everything in order to prevent serious damage to your CPU.

This especially goes for laptops that are most of the time lacking an adequate cooling system for intensive gaming.

You can check system temperatures with 3rd-party tools or just casually touch the backside of the laptop.

If the temperatures are alarmingly high, you’ll need to take some action.

• Clean fan bay on laptops or CPU cooler on a desktop.
• Change the thermal paste.
• Use the cooling pad of some kind to reduce heating.
• Change overclock settings to default.

In case your notebook/PC is in warranty, we advise you to take it to your supplier and let the professionals do the cleanup.

7. Update BIOS

Even though BIOS updating is not advisable, especially for beginners, sometimes it’s required. If misused, Bios update can cause a lot of problems and most of them are fatal to your PC.

Some motherboards offer special update tool featured in BIOS settings. If you have a new motherboard, you’ll have an easy time updating.

However, those of you with the older configurations have a much harder task.

Make sure you gather all the information before performing the process. Moreover, if your motherboard is up to date, don’t upgrade it.

8. Check HDD state

1. Right-click on Start and run Command Prompt (Admin).
2. In the command line type, the following command and press Enter to confirm: wmic diskdrive get status
   
3. You’ll know your hard disk is healthy when prompted with OK for every partition.
   

Another thing worth checking is your HDD. If your HDD is corrupted or it has damaged sectors, you’ll probably encounter a large variety of problems.

Most of the time the system won’t boot, but it may as well be related to sudden shutdowns. For that purpose, you can use 3rd-party tools and scan the disk (like HDDScan), or use the built-in tool and do it internally.

For starters, the built-in tool will serve you right and here is how to use it. On the other hand, if you are seeing Unknown, Caution, or Bad, your hard disk has some issues.

Of course, you can always scan your HDD with one of the best tools from this great list!

9. Perform a clean reinstall

At the end of the day, the clean reinstallation of Windows is the most viable solution. Of course, if the hardware isn’t the instigator of the uncalled shutdowns.

You can use Media Creation Tool to easily obtain installation setup for either ISO DVD or bootable USB.

Have in mind to back up your data from the system partition before the process commences. Moreover, take good care of your license key.

The process is not as hard as it was on some of the previous systems so you’ll be able to finish in two hours.

That should wrap it up. We hope you’ll find these workarounds appropriate for the issue.

Finally, all you can do is try since Microsoft is the one that should address this issue with more enthusiasm. In case you have any suggestions, alternative solutions, or questions, don’t forget to tell us in the comments.

Windows 10 keeps shutting down my open programs

I recently upgraded to windows 10 on my laptop and have been experiencing some trouble with regards to my programs which I’m working on being shut down.

On a normal day I’ll be working off chrome, word, Adobe etc and if I do not access one if the open programs for over 5 min I receive a notification saying that I should close my programs as my memory is low. Once I click cancel or attempt to close the notification my laptop freezes, goes dark and then restarts causing me to have lost a bit of work. I did not a memory issue with windows 8 or 8.1 hence drawing the conclusion that the fault lies with windows 10. Should I reinstall windows 8 or can I change a certain setting.

Thanking you in advanxe

Replies (8) 

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience that you are unable access programs as they shuts down if not used for a while in Windows 10, we will help you to resolve this issue.

I suggest you to try the below troubleshooting steps and check if it fixes the issue.

Method 1: Run System Maintenance Troubleshooter

Follow the steps given below:

Type Troubleshooting in the Search box from the desktop.

Select the Troubleshooting option.

Select View All option and select the System Maintenance.

Click on Next to perform the System Maintenance troubleshooter and follow the steps.

Method 2: If the issue still persists then,

Step 1: Start computer in safe mode.

Type Settings in the search box on the desktop, select Settings.

Here select Change pc settings and then General.

Scroll down to Advanced startup, click Restart now.

Click on Troubleshoot, Advanced options, and Startup Settings.

Click Restart, select Safe mode and then press Enter.

Step 2: Perform Clean boot to avoid any third party software conflict.

Disclaimer: Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

(Applies to Windows 10 as well)

Note: Refer «How to reset the computer to start normally after clean boot troubleshooting» to reset the computer to start as normal after troubleshooting.

Hope it helps. Please perform the above methods and update the status of this issue, we will be happy to help you.

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I had a similar problem, except my Chrome and other programs would crash at random intervals (sometimes in hours, sometimes in minutes). My start menu also closes on itself, along with anything I’ve opened from it (ie. settings, control panel, etc).

I have performed the first step, and it said there was a problem with the Teredo Tunneling Adapter. I re-installed and there were no more problems with Troubleshooting.

For the second step, I have disabled all services other than Microsoft ones, and have disabled all of Startup, but the same problems still occur.

Why is this happening? Could it be a hardware issue?

Any help would be appreciated, Thanks

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Try the methods below and check.

Method 1 : I suggest you to run System File Checker, which will check your system for missing, corrupt or damaged files and attempt to fix them.

Please refer the article on “How to run System File Checker” and check if that helps.
https://support.microsoft.com/kb/929833/en-gb

Method 2:

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.

In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

Close the command prompt and restart the PC and check if it works.

Hope this helps. If you face any issues with Windows, do get back to us. We will be happy to assist you.

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Win10 forced shut down:

I tried doing what was mentioned in response to Michelle’s question. Since I upgraded to Win10 I have a problem in that I cannot access my control panel no matter which way, even in safe mode. The moment I open Control Panel, the shut down execution is activated and within 3 seconds it shuts down. I also experience an icon «dip» very much the same as when you start Chrome, but this happens automatically every 60 seconds or so. I cannot seem to resolve this problem. Help.

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Not been funny but the replies with instructions on what to do are generic. They are the same instructions they give with almost every other OS problem & does very little with resolving the issue & a waste of time trying.

I hate windows 10 due to all the problems I’m experiencing. Microsoft said upgrading to windows 10 would give a better windows experience & so forth. Well, so far it ain’t. I miss my windows 7 because I had non of these problems I do right now which also involves windows 10 randomly minimising full screen apps & windows. Randomly closing programs & relaunching them. It’s inability to set a folder to view the photo’s or video thumbnails to extra large icons without having it set the entire directory to the same state & one I really really hate. Updates to windows that re installs all the uninstalled junk you don’t want & constantly resetting default programs to Microsoft’s proffered ones. It’s my Windows & I’ll default whatever program I see fit, not a choice by Microsoft.

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