Palo alto globalprotect linux client

Division of Information Technology

Audience: Faculty, Researchers and Staff

Follow these intructions to learn how to download and install the VPN client for Linux as well as how to disconnect.

Installing GlobalProtect VPN Client (Linux)

Decompress the TGZ file to extract the installation package using the following command: tar -xvf PanGPLinux-5.0.1-c10.tgz

Install the application package that corresponds to the distribution of Linux that GlobalProtect is being installed on.

For Red Hat Enterprise Linux, CentOS and other derivatives, use the “rpm” file: sudo rpm –ivh ./GlobalProtect_rpm-5.0.1.0-10.rpm

For Debian, Ubuntu and other derivatives, use the “deb” file: sudo apt-get install ./GlobalProtect_deb-5.0.1.0-10.deb

View the help for the GlobalProtect app to confirm installation, and view the command line options: globalprotect help

Connecting to the Campus VPN

To connect to the VPN, use the following command: globalprotect connect —portal vpn.stonybrook.edu

The client will prompt for your NetID login credentials, followed by a Duo two-factor login push to your default Duo device.

To view the current status of the VPN client, use the following commands:

globalprotect show –status

globalprotect show –details

Disconnecting from the Campus VPN

To disconnect from the VPN, use the following command: globalprotect disconnect

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Connecting to a Palo Alto Network GlobalProtect Gateway from Linux

Please note: this software has only been officially tested on Ubuntu and CentOS distributions. The VPN software uses community based vpnc software, please direct support questions about the actual client to your distribution’s support channels.

The following documentation is based on Ubuntu 12.04 LTS

– Install the following packages on your system:

* network-manager-vpnc
* network-manager-vpnc-gnome
* vpnc

The above mentioned packages are all available via synaptic package manager:

– Right click on the network manager icon on the top right corner of the screen and select the “Networks Settings” option
– Click the + icon to add a new connection.
– Select the VPN interface type and click on create

– Choose the cisco compatible vpn option

– Enter the following details:

An appropriate connection name
Gateway: public IP of the GlobalProtect Portal
User: username
Password: password

For the following two settings, you need to enable IPSec and XAUTH on the Palo Alto Gateway settings for this to be enabled, as can be seen below (Network > GlobalProtect > Gateways)

Group Name: group name
Group Password: password

The VPN will now be available as an option when clicking on the network manager icon. Once the option is selected, the network manager icon will turn into a padlock, indicating a successful connection

Known Issues and troubleshooting tips

• By default the VPN client tunnels all traffic through the firewall. This is not under the firewall administrator’s control, and is purely a client issue. We have allowed internet browsing through the VPN tunnel, but you may notice a marked increase in your browsing latency. The client does allow you to “split-tunnel” and send only the required routes through the tunnel. This can be done by editing the properties of the VPN connection, browsing to the IPv4 tab and selecting the routes button. Make sure to select the option Use this connection only for resources on it’s network. You may also need to enter the routes manually in the table.

• You may notice periodic disconnects or loss of connectivity. This seems to be due to a bug in current VPNC versions that have issues with rekeying. Research on google should turn up some suggestions
• Generally all errors and debug messages are logged to /var/log/syslog. Check this location if you run into problems.

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IT Knowledge Base

User guides relating to IT access, software, services, security, requests, and training.

Download & Install GlobalProtect (the VPN Agent)

This article will show you how to download and install the campus VPN agent.

For more information on the campus Virtual Private Network (VPN), view the document VPN Overview.

Before you begin:

If you do not currently have VPN privileges, go to http://www.fullerton.edu/it/services/software/ and select VPN. On this site you will fill out and submit the Software Request Form to request VPN access.

1. You will need to install and authenticate the Duo Two-Factor Authentication (2FA) tool. View more information on Duo.
2. Ensure ALLsecurity and software updates are not older than 7 days. The GlobalProtect Client performs a Health Check to ensure the security of your system when accessing the campus VPN.

GlobalProtect calls health checks Host Information Profiles (HIP). After the user installs the client, it runs an initial health check on the system and then keeps track of the systems health. When a user connects to campus, the client supplies the HIP status to the GlobalProtect Gateway. The HIP status is then used by firewall polices to allow or deny access to resources.

Item	Status
Supported Operating Systems (Windows, Mac, iOS, Android, Chrome)	must be up to date
Antivirus	must be installed, running, up to date
Anti-Spyware — (i.e. Windows Defender provides an anti-spyware)	must be installed, running, up to date
Firewall	must be enabled
Patches	must be up to date
Patch Management	must be enabled (on devices that have the ability)

Download the GlobalProtect VPN Client

• iOS client from iTunes:https://itunes.apple.com/us/app/globalprotect/id1400555706?mt=8
• Android client from Google Play:https://play.google.com/store/apps/details?id=com.paloaltonetworks.globalprotect&hl=en_US

1. Press the «Windows» icon + the «Pause» or «Pause Break» buttons simultaneously on the keyboard to access the System properties window.

Or on your Windows 10 machine, right-click on the folder This PC > Computer > My Computer > then select Properties.

2. Under «System», check the «System type» for the bit version of your machine.

The GlobalProtect VPN client is currently supported and available for download for the following:

Install the GlobalProtect Setup Wizard.

This installation is performed on a Windows 10 — 64 bit computer.

1. After double-clicking on the GlobalProtect agent, click Next.

2. Click Next to maintain the default folder.

3. Click Next to confirm the installation.

After you Install the GlobalProtect VPN agent:

• Run the GlobalProtect VPN agent on your local system (workstation or device), then
• Authenticate on the campus VPN network using DUO 2-Factor Authentication

For this purpose of this document we will define local system and remote system as the following:

• a localsystem is typically a system (computer) controlling the connection.
  • i.e. your personal (home) workstation, mobile device, or browser can have the GlobalProtect VPN agent installed on it
• a remote system is typically a system (computer) being accessed.
  • i.e. your office workstation or campus resources are items that can be accessed through the GlobalProtect VPN agent

4. Congratulations, the GlobalProtect VPN agent has been installed, click Close.

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How to connect to a GlobalProtect VPN

Have you seen the ad that should be here?

GlobalProtect is the name of the virtual private network (VPN) provided by the Palo Alto Networks firewalls. Are you going to work remotely for a company that requires you to use this VPN? Here’s how to install the necessary software and connect on openSUSE Leap and Tumbleweed and also on Linux Kamarada (a novel Linux distro based on openSUSE Leap).

VPNs are used by organizations (such as companies and universities) to allow people (employees and students) to remotely connect to their networks. A VPN provides an encrypted connection (a tunnel) between your home computer and the organization network. If you want to know more about VPNs, read the beginning of this post:

On that occasion, we talked about OpenVPN, another VPN technology.

Today, we are going to talk about GlobalProtect.

Linux users have two options for connecting to GlobalProtect VPNs:

1. the OpenConnect client, which is a free software, thus provided by the Linux distributions themselves; or
2. the official (proprietary) GlobalProtect client, provided by Palo Alto Networks.

I advance that I was not able to make the official client work on openSUSE. So, I mention it here just to let you know that it exists.

Option #1: OpenConnect client

OpenConnect is a VPN client initially created to support Cisco’s AnyConnect VPN. It has since been ported to support the Pulse Connect Secure VPN and the PAN GlobalProtect VPN. Support for the latter came with version 8.00, released on January 4, 2019.

Installation

openSUSE Tumbleweed, the rolling release version of openSUSE, has OpenConnect version 8.05 available on its official repositories. If you use this distribution, to install OpenConnect, you just need to run:

openSUSE Leap 15.1, the (traditional) regular release version of openSUSE, offers OpenConnect version 7.08 on its official repositories.

That is the same version that comes installed out-of-the-box on Linux Kamarada 15.1.

If you are an user of either of these distros, you need to update OpenConnect to version 8.05, which can be retrieved from the network repository. To do this, first add the network repo:

Then, install the OpenConnect package (explicitly stating that you want to download it from the network repo):

Up-to-date OpenConnect installed, everyone on the same page, let’s see how to use it.

Connection

To connect to a GlobalProtect VPN, have the following information ready:

• GlobalProtect server, you need either its IP address or its full qualified domain name (FQDN);
• user name (login); and
• user password.

If you don’t know them, ask your organization’s network administrator or IT staff.

Open a terminal window (reserve a terminal window just for connecting) and run the following command, making the appropriate replacements:

Type the administrator (root user) password and hit Enter:

Then, when prompted, enter your user password to access the VPN:

Connection is established and the IP address you obtained from the VPN is informed:

In this example, 10.22.4.171 .

The OpenConnect command does not end immediately. Instead, it runs indefinitely. You remain connected to the VPN as long as you keep that program running (that’s why I advised to reserve a terminal window just for it).

During this time, you can access the organization’s internal systems from your home computer as if you were there (phisically speaking).

When you no longer need the VPN and want to disconnect, press Ctrl + C to stop OpenConnect (and close the connection):

Option #2: GlobalProtect official client

Palo Alto Networks provides a GlobalProtect app for Linux in two versions: a command line interface (CLI) version and a graphical user interface (GUI) version. Ideally, the package or installer should be provided to you by the organization’s network administrator or IT staff.

Unfortunately, there are organizations that do not support Linux. Searching the Internet, I found a link to download the GlobalProtect app on this page of the Kansas State University:

Also unfortunately, I was unable to make it work on Linux Kamarada 15.1, neither the CLI version, nor the GUI version. The GlobalProtect compatibility matrix shows that the Linux distributions officially supported by Palo Alto Networks are CentOS, Red Hat Enterprise Linux (RHEL) and Ubuntu. openSUSE distributions are not officially supported.

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Palo Alto GlobalProtect VPN Client Installation (Debian/Ubuntu Linux)

Action

To connect to UAlbany’s VPN service using a Debian or Ubuntu Linux device, follow the steps below.

Instructions

Verify compatibility

At this time, only official flavors of Ubuntu (listed via https://ubuntu.com/download/flavours) are officially supported out of the box. To verify, please make sure of the following:

• You have a file /etc/lsb-release available on your system

Within that file, there is a line DISTRIB_DESCRIPTION that contains «Ubuntu» in it. For example: DISTRIB_DESCRIPTION=»Ubuntu 19.04″

Debian & Non-Official Ubuntu Derivative Users

If you’re running a derivative of Debian/Ubuntu and either do not have an /etc/lsb-release file, or the contents of that file do not contain «Ubuntu» in the DISTRIB_DESCRIPTION section, you may receive a certificate error. While not officially supported, the GlobalProtect client can be made to work by creating/modifying /etc/lsb-release with DISTRIB_DESCRIPTION=»Ubuntu»

Install GlobalProtect on Linux (Debian/Ubuntu)

1. The official Linux client is distributed differently than the Windows/Mac clients.
   You can access the latest client by following this link (authentication required): GlobalProtect Linux
   
2. Download the latest .tgz file to a location on your Ubuntu machine (as of this writing, PanGPLinux-5.3.0-c32.tgz)

Launch a Terminal application and navigate to the directory in which you saved the .tgz file.

Run the following command to extract the file:

Run the following command to install the client, entering your workstation’s user password if prompted:

Connect to GlobalProtect on Linux (Debian/Ubuntu)

Run the following command to connect to GlobalProtect:

Enter your UAlbany NetID and password when prompted.

After entering your UAlbany NetID and password, you will receive an automatic push or phone callback (depending on your default Duo settings). Refer to your device and authorize the Duo prompt.

Optionally, you may add a comma («,») to the end of your password and append a Duo 2-step method option:

2-Step Method	Instructions
push	Perform a Duo push authentication to your Duo Mobile app on your mobile device
phone	Perform phone callback authentication
sms	Send an SMS passcode. The initial authentication will fail (see next row)
A numeric passcode	Log in using an SMS passcode previously sent by Duo (see above row), generated by the Duo Mobile app, or generated via a hardware token. Examples: «123456» or «2345678»

For example, if you wanted to use an SMS passcode to authenticate (instead of Duo Push or a phone call, you would enter:

username: yournetid password: yourpassword,sms

(this authentication step would fail, but you would receive an SMS message from Duo. You’d then repeat the operation, entering the passcode (example with 123456 sent by duo)

username: yournetid password: yourpassword,123456

Disconnect from GlobalProtect on Linux (Debian/Ubuntu)

Run the following command to connect to GlobalProtect:

Example Screenshots

1. Installation
   

Connection

These instructions have been tested on Xubuntu 19.04

Need more help? Contact the ITS Service Desk.

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