Panic cpu 0 caller mac os

Ошибка Kernel panic на Mac (macOS): что делать и как исправить?

Если ваш Mac неожиданно перезагружается (соответствующее сообщение появится после перезагрузки), то обычно это свидетельствует о возникновении ошибки kernel panic (паника ядра). В этом материале мы рассмотрим основные причины, вызывающие неожиданную перезагрузку и расскажем как исправить проблему.

Чаще всего эту проблему вызывает программное обеспечение. К сбоям в работе ядра может также приводить поврежденное или несовместимое аппаратное обеспечение, в том числе и подключенные к компьютеру внешние устройства.

1. Если ошибка kernel panic (неожиданная перезагрузка) стала проявляться после недавней установки нового приложения, то попробуйте переместить его в Корзину (подробно).

2. Перезагрузите свой Mac в Безопасном режиме, который служит для упрощения устранения неполадок в macOS. В Безопасном режиме не macOS отключает автозагрузку приложений, а также осуществляет проверку загрузочного диска. Загрузка в Безопасном режиме проводится немного дольше обычной.

Для того чтобы загрузить Mac в Безопасном режиме, выключите компьютер. Включите Mac, а затем сразу же нажмите и удерживайте кнопку ⇧Shift на клавиатуре. С появлением на экране серого логотипа Apple и индикатора выполнения загрузки отпустите клавишу ⇧Shift. Надпись в строке меню Загрузка в Безопасном режиме на экране приветствия macOS будет свидетельствовать об успешной загрузке.

Загрузившись в Безопасном режиме перейдите, откройте приложение App Store и установите все имеющиеся обновления.

3. Попробуйте удалить все дополнительное программное обеспечение, разработанное сторонними производителями, а также плагины. Обратите внимание на последние установленные обновления. Вполне вероятно, что это и стало причиной несовместимости модулей или плагинов, до того работавших нормально.

4. Отключите все подключенные к компьютеру через порты USB и FireWire устройства, оставить можно лишь клавиатуру и мышь. Попробуйте удалить программные обновления для оборудования сторонних производителей – это могут быть, к примеру, карты PCI. Перегрузите компьютер. Если устранить проблему удалось, попробуйте поочередно подключать обратно отключенные устройства и снова перегружать компьютер. Так вы сможете выявить, какое именно устройство является источником проблемы.

5. Осуществите сброс настроек параметрической оперативной памяти (PRAM). Для этого: Выключите компьютер. Включите Mac и сразу же нажмите и удерживайте клавиши ⌘Cmd + ⌥Option (Alt) + P + R. Продолжайте удерживать их до последующей перезагрузки компьютера. Как Mac снова загрузится и вы увидите логотип Apple на экране, отпустите кнопки.

6. Запустите инструмент диагностики неполадок на компьютере Mac (подробно). С помощью приложения вы сможете узнать информацию об установленном оборудовании (например, о дополнительном модуле памяти), которое несовместимо, неправильно установлено или неисправно.

7. Используйте стандартное macOS приложение «Дисковая утилита» для восстановления загрузочного диска или прав доступа к диску.

8. В случае, если вышеуказанные способы не помогли исправить проблемы, попробуйте переустановить macOS (подробно).

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Question: Q: How do I fix the panic (cpu 0 call error.

When i powered my MacBook Pro i received an error msg:

panic(cpu 0 caller 0xffffff8026a59241): «Unable to find driver for this platform: \»ACPI».\n»@SourceChache/xnu/xnu-2050.20.9/lokit/Kernel/IOPlatformExport.cpp:15 48

it lists bunch of hex numbers and Kernel Version: 12.2.1 etc.

How do i fix this so that i can use my macbook pro.

THanks for your cooperation.

Posted on Sep 4, 2016 11:33 PM

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Can you boot at all? If not, can you boot into «Safe» mode?

If you can get booted via «Safe» mode, can you post the full panic report?

Kernel Panic reports: Finder -> Go -> Go to Folder -> /Library/Logs/DiagnosticReports

The panic report should have «panic» in the file name.

If you cannot boot normal, and cannot boot into «Safe» mode, can you boot the «Recovery» partition?

Boot holding Command-R, then run Disk Utility -> Repair

Sep 5, 2016 6:11 AM

Sep 5, 2016 7:40 AM

Thanks for your quick response. I tried rebooting in safe mode but still received the same panic error. So I rebooted the machine in Recovery partition and ran Disk Utility — Repair on Macintosh HD partition that’s where i have most of my files. It finished repairing successfully. I also tried the same on Disk 1 which is the Mac OS X Base System. But i could only verify disk as repair disk was grayed out. Should I reboot the system again?

Sep 5, 2016 10:15 PM

i also ran CRC checksum and completed with this msg CRC32 $1AC68BFC

Sep 5, 2016 10:23 PM

You might want to re-install Mountain Lion over top of the existing install.

While the recovery partition is a striped down OS X, it is still running the operating system, just fewer drivers. That tends to imply that your hardware might be OK, and makes me think maybe the operating system has become corrupt.

Re-installing over top of the existing operating system will re-write new good files over any that maybe corrupt.

Of course the operating system modules should not become corrupt, but it does happen. A failing disk could cause this. Or marginal RAM. Both of which may not be bothering the recovery mode, so hardware failing is still a possibility.

You may want to make a Genius Bar appointment at an Apple store and have them perform a free evaluation (repairs you authorize would cost)

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Question: Q: SOLUTION to panic(cpu 0 caller 0xffffff8011a16487): «AppleIntelFramebuffer::setPowerState

It turns out there’s a lot of folks that are facing this issue (https://discussions.apple.com/thread/251221769)

A peak of the panic report:

panic(cpu 0 caller 0xffffff8011a16487): «AppleIntelFramebuffer::setPowerState(0xffffff8359b02000 : 0xffffff7f94fafd88, 1 -> 0) timed out after 45989 ms»@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.101.6/iokit/Kernel/IOServicePM.cpp:5296

So the unofficial solution is: In system preferences -> energy saver -> power adapter -> turn display off after = NEVER.

My mac had the same issue as you can see here https://discussions.apple.com/thread/251221769

This solution has worked so far.

MacBook Pro with Touch Bar

Posted on Mar 31, 2020 11:05 PM

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Just install the 10.15.5 update, the issue should disappear with it.

Jun 12, 2020 8:47 AM

Hi I’ve updated my laptop to 10.15.5 and this error hasn’t appeared since.

Jun 12, 2020 9:03 AM

I just had the issue on a 2020 Macbook Pro 13inch with 10.15.5 installed, so the latest OS version does definitely NOT solve the issue (completely?).

Jun 17, 2020 1:13 AM

Not fixed in 10.15.5

Jul 16, 2020 7:06 AM

Still present in 10.15.6 for me! 🙁

Aug 4, 2020 12:47 PM

I live in Japan and bought my 16MBP here. I have the same problem (panic(cpu 0 caller 0xffffff7f885333c5): «DSB0(MacBookPro16,1): thunderbolt power on failed 0xffffffff\n»@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOPCIFamily/IOPCIFamily-370.141.1/IOPCIBridge.cpp:1398) as others. Before this problem set in, though, I had lost the ability to charge with the two USB-C ports on the right side. I still cannot charge from them and, yes, I have done the various resets which some people find fixes the problem. With these two ports unavailable, I most certainly have a hardware problem on an expensive computer which is 9 months old. I find that the 16MBP crashes when I close the shell. The timing of the crash is usually 30 secs though it has also taken as along as 50 sec. I am documenting now all the crashes. I get the same report as pasted above all the time. I did a complete reinstall of the OS (10.15.6) ad the problem remains. I have Apple Care and will demand a new machine. I am concerned, however, that the new device may have the same problem. This had been the very best computer I’d ever owned.

Aug 8, 2020 6:38 PM

Same issue here.

Brand new Macbook Pro 2020 with Catalina 10.15.6.

MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)

Processor 2.3 GHz Quad-Core Intel Core i7

Memory 32 GB 3733 MHz LPDDR4X

Graphics Intel Iris Plus Graphics 1536 MB

However, trying to install 10.15.6 Supplemental Update which notes this fix:

Fixes a stability issue that could occur when running virtualization apps

Will update afterwards.

Aug 14, 2020 8:51 AM

Godspeed—I installed the Supplemental Update for 10.15.6 and had two kernel panic → shut downs

Aug 14, 2020 9:31 AM

After leaving «asleep» for X minutes it suddenly crashes and restarts.

Aug 16, 2020 10:15 PM

I have had this issue for a few weeks, I have also updated to 10.5.16 but the problem persist. I will try the tip on changing the power settings.

Aug 28, 2020 5:32 AM

I never experienced this issue until the last 2 weeks on 10.15.6. really annoying. I’m tempted to install Big Sur beta just to see if its gone there, because I doubt that Apple will fix this issue if it hasn’t done so already.

Sep 2, 2020 8:20 PM

I have done everything I could for this issue. Downgraded to High Sierra. Problem persists. Upgraded to Mojave. Problem Persists. Upgraded to Catalina. Problem Persists. Upgraded to latest Big Sur Beta (Ver 11.0). Problem Persists. The only way I have truly found around it was to install a 3rd party program called «InsomniaX» which does not let the computer sleep when the lid is closed. I recently took the laptop to the Genius Bar, and they ran some tests, but their only solution for my 2015 MacBook Pro was to pay $479 and have the logic board replaced. At this point, that’s about how much the laptop is worth. If there’s anything I’ve found out about Apple laptops, is you are at the mercy of the hardware, and AppleCare is a wise investment if you’re spending a lot of money on a laptop if they are all prone to this same issue that won’t be fixed by software. ever!

I happen to own three other Macs, one MacBook Air 2013 (running Catalina, has same problem, but not very often). A MacBook Pro 15″ 2015 (running Catalina, never had an issue), and a 2017 MacBook Pro 15″ (running Catalina, never had an issue, but has a the random «popping» sound).

Note to self (and all of you): Just because it’s an Apple device does NOT make it invincible to problems that other laptops and electronic devices all can get. If you buy used, be very careful. Look for continued Apple Care coverage in all future used OR NEW purchases.

It’s a true shame that at least a 3rd party program can be a band-aid for 1st party hardware.

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Question: Q: panic(cpu 2 caller 0xffffff7f9443caae): watchdog timeout: no checkins from watchdogd in 184 seconds

Getting below error

panic(cpu 2 caller 0xffffff7f9443caae): watchdog timeout: no checkins from watchdogd in 184 seconds (14 totalcheckins since monitoring last enabled), shutdown in progress

Backtrace (CPU 2), Frame : Return Address

Kernel Extensions in backtrace:

BSD process name corresponding to current thread: kernel_task

Darwin Kernel Version 19.0.0: Thu Oct 17 16:17:15 PDT 2019; root:xnu-6153.41.3

Kernel UUID: 7503CD47-851F-321E-8747-50DB4299165F

Kernel slide: 0x0000000013000000

Kernel text base: 0xffffff8013200000

__HIB text base: 0xffffff8013100000

System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)

System shutdown begun: YES

Panic diags file available: YES (0x0)

System uptime in nanoseconds: 1160744108120

last loaded kext at 686065239762: @filesystems.msdosfs 1.10 (addr 0xffffff7f96e5c000, size 69632)

last unloaded kext at 310171274036: @filesystems.msdosfs 1.10 (addr 0xffffff7f96e5c000, size 61440)

MacBook Pro 13″, macOS 10.15

Posted on Dec 7, 2019 11:40 PM

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I see that you’re having some trouble with your MacBook Pro displaying this error message.

Follow this resource for some help with this issue. This should help either resolve the issue or help determine if the issue is hardware related: If your Mac spontaneously restarts or displays a message that it restarted or shut down because of a problem — Apple Support

Dec 10, 2019 1:22 PM

Unfortunately, your guidance on solving the problem does not work. I have the same issue with my Macbook Pro (late 2013) where it takes three minutes to shutdown ending with messages of improper shutdown in multiple languages and automatically restarts showing the login screen. After login, it throws the error above in the kernel report.

I have searched the internet and it seems to be a common problem on the MacBook Pro with Catalina. At least in my case, it started after upgrading to Catalina.

My best guess is that it might be hardware related to the Macbook Pro.

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Question: Q: Cannot startup Macbook: error panic(cpu 0 caller 0x47f5ad)

Since a few days, my MacBook started to run a bit slower, and applications crashed more often.

Today, my iTunes crashed, so I decided to restart my MacBook.

I shut it down, but when I tried to restart it, I got this error message in the top left corner of my screen.

panic (cpu 0 caller 0x47f5ad): «Process 1 exec of /sbin/launchd failed, errno 85\n»@/SourceCache/xnu/xnu-1504.15.3/bsd/kern/kern_exex.c:3145

Debugger called:

(Then a backtrace)

BSD Proces name corresponding to current thread: init

Mac OS Version:

Not yet set

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3-1/RELEASE_I386

System model 6,1 (Mac-F2268EC8)

Then a message popped up, telling me to restart my MacBook.

I have tried restarting it a number of times, but all to no avail. I have tried resetting PRAM using Cmnd+alt+P+R, starting up in safe mode by holding Shift, but neither of it worked. I also tried Repairing my harddisk by using Disk Utility from the OS X Snow Leopard startup CD. That didn’t work either, it said the harddisk couldn’t be repaired.

So I searched on the Internet, and it seems the only solution is to erase the harddisk, and install Snow Leopard again, and then restoring all my data using Time Machine.

There is just one problem:

I have no Time Machine backup!!

Is there any other way to make my MacBook work again? I have valuable data on my harddrive I cannot afford losing.

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Thanks in advance!!

MacBook Pro 17″, Mac OS X (10.6.5)

Posted on May 20, 2012 7:44 AM

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If you have access to another Mac, you can try starting your Mac in FireWire Target Disk Mode and copying files to the other Mac.

You can also try a stronger utility such as Disk Warrior, TechTool Pro, Drive Genius to see if one of them can fix your HD directory (all are much stronger than disk utility, but if your HD is physically dying, nothing can repair it). You could also try an app such as Data Rescue and see if it can recover any of your data.

Not to rub it in, but I hope after you get this sorted out, you’ll backup frequently.

May 20, 2012 8:05 AM

unfortunately, I dont have access to another Mac, so that option is a no-go.

And I would love to use any of those apps you mentioned, but how can I use them when I cannot startup my own Mac?

Its really weird that this is happening, my Mac is only 2 years old, so I think this is a bit early for it to die.

And youre not rubbing it in at all, youre just telling me the truth.

Thanks for your quick reply.

May 20, 2012 8:40 AM

And I would love to use any of those apps you mentioned, but how can I use them when I cannot startup my own Mac?

Each of these apps has the ability to boot a Mac. That said, there’s no guarantee it will work, so it depends on how important your data is and if you can find another way to resolve the issue.

Is there an Apple Store convenient to you? If so, you could make a free «genius» bar appointment and they will have at least one of the apps I mentioned. They will spend only limited time with you, but it’s possible they could be of help.

May 20, 2012 8:48 AM

I believe there is a genius bar a couple of miles from where I live, so I think I am going to give it a try. I have made an appointment for tomorrow night. Are you sure they will have one of the apps? Otherwise I would be wasting a lot of time.

Thanks again for your help!

May 20, 2012 9:20 AM

I can’t promise anything, but every Apple Store I’ve ever heard of has «tools» like this and beyond. Macsales, who sells Drive Genius, states that this is what Apple Stores use.

May 20, 2012 9:28 AM

Then I will try it, thanks.

I will let you now if it worked tomorrow night.

May 20, 2012 9:33 AM

First, you have to back up all data before you do anything else. See below.

After you’ve backed up, boot from your installation disc. You might be able to fix the problem by launching Disk Utility from the Utilities menu and repairing the permissions of the startup volume. This is one of the few situations in which permission repair may be useful.

If that doesn’t work, you’ll have to reinstall the Mac OS. After reinstalling, run Software Update until all available updates have been applied.

There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.

1. Boot from your recovery partition (10.7 or later), a local Time Machine backup volume (10.7.2 or later), or your installation disc (10.6.8 or earlier.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”

2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won’t work with USB, Ethernet, Wi-Fi, or Bluetooth.

3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

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