- Realtime Landscaping Architect 2018 v.18.03 +Models [En] скачать торрент
- Realtime Landscaping Architect 2020
- Realtime Landscaping Architect 2020
- Free Trial Download
- Trial Features
- Realtime Landscaping Architect 2020
- Realtime Landscaping Architect 2020
- Overview
- Professional Landscape Design Software
- Design Landscape Plans
- Simultaneous 2D and 3D Design
- Choose your Design Appearance
- Realtime Landscaping Architect 2020
- Realtime Landscaping Architect 2020
- Maintenance Updates
Realtime Landscaping Architect 2018 v.18.03 +Models [En] скачать торрент
ОЗУ: 512MB-2GB
Видео: 256MB-1GB
ОС: Windows 10/8/8.1, 7 (32bit, 64bit)
Описание: RealTime Architect — программный пакет для профессионального проектирования ландшафта в 2D и 3D. Предоставляет возможность создания дендраплана, рельефов, трехмерного изображения объектов, а также эффект реального путешествия по территории.
Вы создадите дендроплан, вида участка с высоты птичьего полета, 3D-изображения участка с возможностью передвижения по территории, создание видеопрогулки. Версия содержит около 200 объектов в Ультра разрешении, 16,400 объектов, 6,900 эксклюзивных планировок и 3,100 атрибутов дизайна. На сайте программы имеется внушительная фотогалерея готовых проектов и скриншотов программы, а также просмотр небольших видеороликов дизайнерских работ,созданных при помощи RealTime Architect.
Дополнительная информация:
Производительность улучшена до 2х
Улучшенный реализм
Новый инструмент для управления землей
Новые и улучшенные дополнительные 3d-объекты
Новая 3d-трава
Поддержка Oculus-rift
Улучшения реализма воды
Новые уличные кухни
Улучшения для фонтанов, водопадов и ручьев
Новые 3d-камни
Новые рендеры неба
Новые аксессуары к бассейну
Новые опции для режима прогулок в реальном времени
Прозрачные стенки бассейна и настраиваемая вода
Новые возможности при создании видео
В папке Models находятся дополнительные 3D модели.
Установка программы:
1. Установить базовую версию запустив install.exe из каталога Setup. После установки базовой версии не запускать программу.
2. Установить пакет обновления до версии 18.03 путем запуска update_arch1803.exe из корневого каталога. После установки обновления не запускать программу.
Процедура лечения:
После установки программы файлы Realtime Landscaping Architect.exe и Realtime Landscaping Photo.exe из каталога Fix_1803 скопировать с заменой в директорию с установленной программой.
Установка дополнительных 3D моделей:
Дополнительные пакеты 3D моделей находятся в каталоге Models. Каждый пакет включает в себя каталог с 3D моделями (файлы формата *.ism) и каталог с их текстурами (файлы форматов графических файлов).
Для корректной установки дополнительных пакетов 3D моделей необходимо:
1. Поместить каталог с 3D моделями в Мои документы\Realtime Landscaping Architect вашей версии\Custom Data\accessory
2. Поместить каталог с текстурами в Мои документы\Realtime Landscaping Architect\Custom Data\accessory\texture
Перед установкой дополнительных пакетов 3D моделей рекомендуется ознакомится с инструкцией установки каждого пакета которая находится в каждом каталоге, т.к. некоторые модели взаимосвязаны и для корректной работы имеют определенную очередность установки.
Источник
Realtime Landscaping Architect 2020
Design professional landscape plans and presentations.
Create photo-based designs, plan drawings, and even full
3D walkthroughs, all for only $399.95
Realtime Landscaping Architect 2020
Design professional landscape plans and presentations.
Create photo-based designs, plan drawings, and even full
3D walkthroughs, all for only $399.95
Free Trial Download
- Secure Download
- No Registration Needed
- No Credit Card Required
Secure Download • No Registration Needed • No Credit Card Required
Runs on Windows 64-bit 10, 8.1, 8, and 7.
“It has been great discovering what Realtime Landscaping Architect can do to create realistic plans. It is far better than anything I’ve used before!” -Karen Faulkner
“It has been great discovering what Realtime Landscaping Architect can do to create realistic plans. It is far better than anything I’ve used before!” -Karen Faulkner
Trial Features
The trial is fully functional, but contains a small number of plants and other objects. A watermark appears on movies and printouts. The full version of the software comes with over 17,000 objects and a shipped package.
Источник
Realtime Landscaping Architect 2020
Design professional landscape plans and presentations.
Create photo-based designs, plan drawings, and even full
3D walkthroughs, all for only $399.95
Realtime Landscaping Architect 2020
Design professional landscape plans and presentations.
Create photo-based designs, plan drawings, and even full
3D walkthroughs, all for only $399.95
Overview
Professional Landscape Design Software
Impress your clients with detailed 2D and 3D landscape designs using Realtime Landscaping Architect. Design complete landscapes including yards, gardens, swimming pools, ponds, decks, fences, patios, and much more.
- Design professional landscape plans
- Create effective presentations and videos
- Powerful, yet easy to use design tools
- 17,000 objects, including 7,400 plants
Design Landscape Plans
Design houses, decks, fencing, yards, gardens, swimming pools, water features, and much more with easy-to-use tools.
Give your plans a hand-drawn look using a wide variety of plant symbols and color washes. Add plant labels automatically using the wizard, and add a plant legend with just a few mouse clicks.
Design irrigation systems, planting details, and other CAD drawings with accurate size and scale. Includes drawing templates for sheet sizes A0-A4, and custom sizes are also supported. An extensive library of symbols is included, and you can create your own using the wizard.
Simultaneous 2D and 3D Design
As you design your landscape, the 2D and 3D views are updated automatically. Freely switch between views as needed. Design houses, decks, and other objects in 2D, and then switch to 3D to set their elevation. Most tools can be used in either view.
The 2D view, called the Plan view, is used for creating artistic, stylized, CAD-like, or realistic top-down landscape plans. If an object is added to the Plan view it will appear in both the Plan and 3D views, but can be customized for each view if needed. This functionality allows landscape designers to create both detailed 2D plans and realistic 3D designs at the same time.
Choose your Design Appearance
Many different design types of plan designs are available in Realtime Landscaping Architect through large libraries of symbols, color washes, hatch patterns, gradients, and more. Create rich vibrant designs, or opt for a traditional black and white CAD appearance. Through the use of color washes, even hand-drawn or painted designs are possible.
Источник
Realtime Landscaping Architect 2020
Design professional landscape plans and presentations.
Create photo-based designs, plan drawings, and even full
3D walkthroughs, all for only $399.95
Realtime Landscaping Architect 2020
Design professional landscape plans and presentations.
Create photo-based designs, plan drawings, and even full
3D walkthroughs, all for only $399.95
Maintenance Updates
Maintenance updates include minor fixes and enhancements. Maintenance updates are free, but can only be used with a specific year of Realtime Landscaping Architect.
To install free updates:
- Scroll down to the year of Realtime Landscaping Architect you are currently using.
- Click the Download button to download the most recent update for that year.
New! Realtime Landscaping Architect 2020 is now available. Upgrade to 2020
Updates for Architect 2020
Free Maintenance Update for Version 2020
Changes in update 20.06 (released June 1, 2021):
- Fixed case where loading plant Abelia ‘Edward Goucher’ could cause an error.
- Fixed case where an error could occur when starting a Realtime Walkthrough.
- Fixed case where scaling a waterfall could cause an error.
- Fixed case where closing the program while loading a design could cause an error.
- Fixed error that could occur when saving a viewpoint during a Realtime Walkthrough.
- Fixed cases where the 2D shape boolean command was producing an incorrect shape.
- Fixed case where print origin in vertical direction was off by about 1/8″ depending on the printer.
- Fixed case where print margin was not reflecting the currently selected printer.
- Fixed error that could occur when calculating UltraRes plant growth.
- Fixed case where swimming pool water area calculation was incorrect when using a variable depth.
- Fixed to properly import SketchUp models which contain skewed transformation matrices.
- Added support for importing Unilock U-Level elevations using the Elevation Import Wizard.
- Fixed case where negative edge pool water was not appearing in a Realtime Walkthrough.
- Updated Unilock, R.I. Lampus, and EP Henry materials.
Download (1.6 GB)
To install the update:
- Close Realtime Landscaping Architect 2020 if currently running.
- Click the download link and save the file to your desktop or other folder.
- Double-click the downloaded file to install the update.
Note: This will also update Realtime Landscaping Photo to the latest version.
Updates for Architect 2018
New! Realtime Landscaping Architect 2020 is now available. Upgrade to 2020
Free Maintenance Update for Version 2018
Changes in update 18.05 (released April 16, 2020):
- Added Unilock U-Cara kitchen modules.
- Added support for snapping U-Cara modules to each other.
- Removed Unilock branding from their outdoor kitchen elements. (The objects are still present, but they now have generic names.)
- Enhanced the Terrain Elevation Import Wizard with options to increase slicing resolution and rotate points to match current compass direction.
- Modified the Art Browser to automatically display a tooltip if the product name does not fit within the thumbnail.
- Added option for swapping mouse buttons during a Realtime Walkthrough (Environment Settings > Realtime Walkthrough). When option is enabled, the left mouse button moves the viewpoint and the right mouse button throws fish food.
- Fixed to calculate pool information when pool object is excluded from the project material list via the advanced options dialog.
- Fixed case where pool finish and tile calculations could be incorrect.
- Fixed case where DWG importer could fail when importing a drawing containing referenced objects which are out of range.
- Modified the Model Import Wizard to import files created using SketchUp 2019 or earlier.
- Updated Unilock materials.
- Improved realism of plant models illuminated by spotlights during a Realtime Walkthrough.
- Modified Stone Edging to allow for a larger maximum gap between stones (up to 3′ or 0.91 m).
- Fixed case where the Height Painter tool was causing grass to disappear during a Realtime Walkthrough.
- Fixed case where the Picture object had blank spots when exporting the Plan view to PDF.
- Fixed cases where Text, Overlay, and Road Decal objects were appearing during a Realtime Walkthrough even though they were configured not to.
Download (1.4GB)
To install the update:
- Close Realtime Landscaping Architect 2018 if currently running.
- Click the download link and save the file to your desktop or other folder.
- Double-click the downloaded file to install the update.
Note: This update will also update Realtime Landscaping Photo to the latest version.
Updates for Architect 2017
There are no maintenance updates for Realtime Landscaping Architect 2017.
New! Realtime Landscaping Architect 2020 is now available. Upgrade to 2020
Updates for Architect 2016
New! Realtime Landscaping Architect 2020 is now available. Upgrade to 2020
Free Maintenance Update for Version 2016
Changes in update 16.11 (released December 7, 2016):
- Fixed Overlay to properly regenerate Perspective view when DWG layers are changed.
- Fixed error that could occur when using a Plant Fill object with a Minimum Spacing of less than 6″ (0.15m).
- Fixed to automatically backup the design being edited when the file path includes the AutoBackup folder.
- Fixed error that could occur when importing a square photo.
- Fixed cursive fonts to render with more accurate spacing.
- Fixed slight inaccuracy that could occur when moving a single point while using the Shift key to constrain movement to a horizontal or vertical line.
- Includes all changes in update 16.10, shown below.
Changes in update 16.10 (released August 9, 2016):
- Fixed custom Pool Seat and Pool Stair materials to appear during a Realtime Walkthrough.
- Updated Oculus Rift drivers to support the newly released consumer version.
- Fixed Curb Ramps to only attach to visible Roads and Sidewalks (and not to objects in hidden layers).
- Increased rendering performance of plant symbols in the Plan view.
- Fixed case where creating a new Stream by loading a shape from the clipboard could cause an error.
- Fixed pool and deck lights to properly snap to vertical surfaces, and also to only snap to visible objects (and not to objects in hidden layers).
- Fixed plants to snap properly to the surface of Streams.
- Updated materials from Unilock, R.I. Lampus, and EP Henry.
- Added “Edge Style” for controlling region edge softness. Also increased max size in “options.ini” from 512 to 2048 to support extra sharp edges if desired.
- Added two varieties of black mulch.
- Added support for importing models from SketchUp 2016.
- Enabled specular lighting at night to make water more visible in a Realtime Walkthrough.
- Slowed down keyboard panning speed while designing.
- Rocks are now reported in the Project Material List based on their model, not their material. This allows different rock styles to be priced separately.
- Fixed error that could occur when starting a Realtime Walkthrough while using a non-looping Character animation with a positive start delay.
- Fixed case where movie creation could fail if the computer’s sound system was not working or the speakers were unplugged.
- Fixed Decks Stairs to only attach to visible Decks (and not to decks in hidden layers).
- Increased influence of Height Painter “Taper” property (most apparent when stamping a large custom brush shape).
- Fixed case where terrain grass patterns were appearing in the horizon line during a Realtime Walkthrough.
Download (1.0GB)
To install the update:
- Close Realtime Landscaping Architect 2016 if currently running.
- Click the download link and save the file to your desktop or other folder.
- Double-click the downloaded file to install the update.
Note: This update will also update Realtime Landscaping Photo to the latest version.
If you have a question or would like to report a problem, please contact our support department.
Updates for Architect 2014
New! Realtime Landscaping Architect 2020 is now available. Upgrade to 2020
Free Maintenance Update for Version 2014
Changes in update 6.09 (released April 28, 2015):
- Added new materials from EP Henry.
- Added and updated materials from Unilock and R.I. Lampus.
- Added support for importing models from SketchUp 2014.
- Increased maximum terrain size in Google Maps Import Wizard to 2100×2100′ (640x640m).
- Improved quality of small curves.
- Increased max Sprinkler Head radius from 50 to 200′.
- Updated project material list message.
- Enhanced Art Browser to automatically scroll so the currently selected category button is visible.
- Improved material tooltip to no longer display internal numeric code for solid colors.
- When adjusting the elevation of an object using the mouse, the elevation now only snaps to 0 when global snaps are enabled.
- Replaced morning birds audio due to DRM false-positives on YouTube.
- Photo: Added full set of stone and paver materials to Edging object.
- Photo: Changed option “Include background in water reflections” to “Enable water reflections”. This will enable the pool interior to be seen more clearly and removes the “gray haze” that was otherwise seen when background reflections were disabled.
- Fixed movie creation to go to the correct YouTube website when the option is selected, which bypasses the normal upload dialog.
- Fixed plan detail Curve object to always default to a spline, regardless of the previous use of the Shape object.
- Fixed Landscape Light area of influence cone color to match light color.
- Fixed case where Google Maps Import Wizard was accessing the incorrect zoom level, resulting in “no imagery here” message.
- Fixed plant pictures with the “flip vertical” option enabled to render properly during a realtime walkthrough.
- Fixed to draw 3D Dimension label at the correct size when exporting viewport to a file.
- Fixed Australia hardiness zone map and converted temperatures to Celsius.
- Fixed case where an Accent Shape could have transparent stripes when using a solid color.
- Fixed case where the Jumping Jet object was sometimes starting in the “on” state, even though a start delay was specified.
- Fixed UltraRes tree “Long Leaf Pine” which was dropping its foliage during a walkthrough.
- Fixed case where non-square textures were not tiling properly on borders.
- Fixed case where contour line consisting of a single vertical line was not rebuilding properly.
- Fixed case where a flame effect could be added to a small spa that would normally only have one effect.
- Fixed case where pool water was not being property rebuilt during a realtime walkthrough.
- Fixed case where custom textures used in 3D designs were not being properly transferred back to Photo.
Download (1.3GB)
To install the update:
- Close Realtime Landscaping Architect 2014 if currently running.
- Click the download link and save the file to your desktop or other folder.
- Double-click the downloaded file to install the update.
Note: This update will also update Realtime Landscaping Photo to the latest version.
If you have a question or would like to report a problem, please contact our support department.
Updates for Architect 2013
New! Realtime Landscaping Architect 2020 is now available. Upgrade to 2020
Free Maintenance Update for Version 2013
Changes in update 5.17 (released August 26, 2013):
- Added R.I. Lampus Paver and Stone materials.
- Added Highpoint Deck Lights.
- Added support for adding deck lights which snap to vertical surfaces.
- Fixed to allow full version to open trial designs which have been saved as archives.
- Fixed standalone Accent objects placed on pools and pool decking to render when Plan view is exported or printed.
- Fixed error that could occur when undoing changes to custom overlay materials.
- Fixed case where printing the project material list could result in repeated blank pages.
- Fixed case where part of the wall could show through doors or windows with closed blinds.
- Fixed Plant Legend to sort numeric plant keys properly.
Changes in update 5.16 (released April 18, 2013):
- Fixed standalone Accent objects placed on pools and pool decking to render when Plan view is exported or printed.
Changes in update 5.15 (released March 30, 2013):
- Fixed picture editor to link to correct online help.
- Fixed Sun Rays graphics setting to work globally instead of being specific to each landscape.
- Improved Plant Growth dialog performance and added progress dialog.
- Reduced spa water brightness at night for a more natural appearance.
- Fixed plant search to work with all plant types.
- Fixed plant pictures to render properly when time of day is set to Noon.
- Fixed the “Help > Check for Updates” command to work for updates newer than 5.12.
- Improved Realtime Camera movement when using a slow movement speed.
- Fixed error that could occur during realtime walkthrough when pond water level is set to 0.
- Increased default DWG shape extract join tolerance from 0.01 to 0.05.
- Modified DWG contour line importer to automatically reset base elevation to 0.
- Fixed Plant Row and Plant Fill objects to update immediately when plant growth and season are changed.
- Fixed to allow deck stairs to be placed near the corner of a deck without removing both posts.
- Fixed Plant Legend to combine multiple UltraRes plants when only their ages differ.
- Fixed Pool Stairs and Pool Seat to properly calculate finish area.
Download (69MB)
To install the update:
- Close Realtime Landscaping Architect 2013 if currently running.
- Click the download link and save the file to your desktop or other folder.
- Double-click the downloaded file to install the update.
Note: This update will also update Realtime Landscaping Photo to the latest version.
If you have a question or would like to report a problem, please contact our support department.
Updates for Architect 2012
New! Realtime Landscaping Architect 2020 is now available. Upgrade to 2020
Free Maintenance Update for Version 2012
Changes in update 4.17 (released June 5, 2012)
- Fixed potential error that could occur when resizing property window with an Accessory object selected.
- Fixed gap in terrain that could occur due to an overlay which is hidden during a realtime walkthrough.
- Fixed error that could occur when adding the last point of a linear dimension tool by pressing left and right mouse buttons at exactly the same time.
- Fixed linear dimension tool to support manual angle/distance input when specifing the leader line distance.
- Fixed to disable Offset tool when an Overlay is selected.
- Fixed creation tools to avoid case where right-clicking and dragging combined with bringing up a dialog could cause an error.
- Fixed case where where custom plant names may not be properly saved and restored.
Changes in update 4.16 (released April 13, 2012)
- Increased maximum memory usage to support extra-large designs.
- Increased sun size and improved quality.
- Fixed fountain spray object to consistently hide placement arrow during realtime walkthrough.
- Fixed fence board height to more closely match sloping terrain.
- Modified to always render water reflections and refractions when creating a movie or capturing a screen shot (instead of fading based on distance).
- Fixed case where fire and water effects may not render properly when mirrored.
- Fixed case where running a realtime walkthrough on a dual-monitor system could cause an error.
- 3D Text, Plant Fill/Row models can now be converted to custom models (e.g. to create chrome text).
- When returning from the Picture Editor, the original application window is now restored more consistently.
- Increased Path Grader maximum height from +/-50′ to +/-150′
- Photo: Added prompts to help first-time users with the 3D Design Wizard.
- Photo: When done editing a design using the 3D Design Wizard, the design is now automatically rescaled to match the new aspect ratio.
- Photo: When returning to Photo after editing a 3D Design, the Photo application window is now restored more consistently.
Changes in update 4.15 (released February 14, 2012):
- Fixed water reflections which were rendering inverted.
- Improved region and path enhanced surface detail when viewed at a distance.
- Fixed error that could be caused by browsing for a large number of objects.
Download (15MB)
To install the update:
- Close Realtime Landscaping Architect 2012 if currently running.
- Click the download link and save the file to your desktop or other folder.
- Double-click the downloaded file to install the update.
Note: This update will also update Realtime Landscaping Photo to the latest version.
If you have a question or would like to report a problem, please contact our support department.
Updates for Architect 2011
New! Realtime Landscaping Architect 2020 is now available. Upgrade to 2020
Free Maintenance Update for Version 2011
Changes in update 3.17 (released December 12, 2011, includes update 3.16):
- Fixed “uninvertable matrix” error that could occur when the deck railing height is set to less than 9″.
- Fixed to preserve viewport background when deactivated (applies to Windows XP only).
- Fixed Pools, Decks and Deck Stairs to preserve materials when converting to custom models.
- Fixed bug in software renderer that could cause pictures and plants to render darker than expected.
- Fixed plants and pictures to properly cast shadows when “receive shadows” option is disabled.
- Fixed Pool Decking ‘Calculate’ button which wasn’t working when “Auto clip to pools” option is disabled.
- Fixed memory leak that could cause an error when publishing large designs to Client Dream.
- Increased maximum application memory usage from 2 GB to 4 GB on 64-bit systems.
- Fixed the page setup dialog to display the correct metric page sizes.
- Photo: Fixed to use the correct program directory when multiple Realtime Landscaping products are installed.
- Photo: Fixed to preserve Angle Snap setting when saving/loading design.
Changes in update 3.16 (released May 31, 2011):
- Added Golf Equipment, located in Accessories.
- Added Glass Panel Fences with matching gates, located through the Panel Fence tool.
- Added new Deck Balusters, accessible through the Deck tool.
- Added Residential Solar Panels, located in Accessories, under the “Other” category.
- Added Golf Flag Symbols, accessible through the Symbol object.
- Enhanced infinity edge water to flow over corners.
- Decreased infinity edge water flow rate for increased realism. (Note: The flow rate can be adjusted via options.ini. See “Advanced Options Readme.txt” for details.)
- Improved shadow quality on sloped terrain.
- Increased min/max terrain elevation from 100′ to 150′.
- Increased max custom model elevation to 150′.
- Fixed retaining walls to properly calculate their height when elevated and placed on a slope.
- Fixed panel fence gate styles that had a gap at the bottom. They now all properly line up with corresponding panel fencing.
- Increased maximum size of the Plant Legend object.
- Area Grader changes: Fixed artifacts that could occur with multiple adjacent area graders. Improved outline quality. Improved compatibility with older landscapes.
- When creating Boxes, Cylinders, and Extrusion objects, the creation points now snap to elevated terrain.
- Modified the Extrusion object’s outline to remain attached to the object’s base instead of conforming to the terrain.
- Important: Due to improvements to the terrain system, objects in imported landscapes may require slight elevation adjustment.
- Fixed rare cases where temporary files could conflict when editing multiple landscapes at once.
- Fixed cases where temporary files were not always being deleted.
- Added “-appendlog” command line option for preserving log file between runs. (By default, the log file is deleted each time the application is run.)
- Photo: Fixed Mask object to remove small gap that could appear on right side of picture.
Download (122MB)
To install the update:
- Close Realtime Landscaping Architect 2011 if currently running.
- Click the download link and save the file to your desktop or other folder.
- Double-click the downloaded file to install the update.
Note: This update will also update Realtime Landscaping Photo to the latest version.
If you have a question or would like to report a problem, please contact our support department.
Architect 2 Updates (2009)
Maintenance Update for Version 2
Changes in update 2.06 (released April 9, 2010):
- Fixed Picture Import Wizard to return to proper page when Back is clicked from Picture page.
- Modified Overlays to support smooth alpha blending (hardware acceleration required).
- Added support for some advanced options. See “Advanced Options Readme.txt” for details.
- Fixed case where some objects could render in the Plan view even though rendering in that view is disabled.
- Modified Plant Row and Plant Fill objects to rebuild faster when changing the terrain.
- Fixed to automatically unhide hidden realtime cameras when creating movies.
- Fixed sprinklers to render properly when using the software renderer.
- Modified model import wizard to preserve file names for unsupported texture formats (to preserve grouping).
- Fixed possible error that could occur when importing models with over 32k triangles.
- Fixed Plant Label Wizard to add labels to Plant Rows.
- Fixed flowing water to work correctly when creating fountains and waterfalls using the Model Creation Wizard.
- Added prompts when attempting to use the Model Creation Wizard to create an object that does not support water.
- Fixed error that could occur in Realtime Landscaping Photo when creating complex fill regions.
- Fixed some cases where flowing water wasn’t working.
Please call or e-mail our support department to download this update.
To install the update:
- Close Realtime Landscaping Architect 2011 if currently running.
- Click the download link and save the file to your desktop or other folder.
- Double-click the downloaded file to install the update.
Note: This update will also update Realtime Landscaping Photo to the latest version.
If you have a question or would like to report a problem, please contact our support department.
Architect 1 Updates (2008)
No updates are currently available for Realtime Landscaping Architect 1. If you have a question or would like to report a problem, please contact our support department.
Источник