- Renesas USB 3.0 drivers for Windows
- Renesas USB 3.0 drivers
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- Renesas USB 3.0 extensible host controller problem on Windows 10
- Replies (36)
- Fix Renesas USB 3.0 Driver Issue on Windows 10
- Method 1: Update the Driver via Device Manager
- Method 2: Uninstall then reinstall the driver
- Method 3: Download the chipset drivers from the manufacturer’s website
- Download Renesas Electronic USB 3.0 Driver
- Renesas USB 3.0 drivers for Windows
- Renesas USB 3.0 drivers
- Recommended
Renesas USB 3.0 drivers for Windows
Renesas USB 3.0 drivers
Renesas USB host controller compliant with the USB 3.0 and xHCI (eXtensible Host Controller Interface) specifications. The system bus is compliant with the PCIe Gen2 specification. The controller provides two or four USB ports with LS (low-Speed) / FS (full-Speed) / HS (high-Speed) / SS (SuperSpeed) support.
µPD720200 — 2 ports (SS/HS/FS/LS) with 176pin FPBGA package
µPD720200A — 2 ports (SS/HS/FS/LS) with 176pin FPBGA package
µPD720201 — 4 ports (SS/HS/FS/LS) with 68pin QFN package
µPD720202 — 2 ports (SS/HS/FS/LS) with 48pin QFN package
| Renesas | Note/Chipset | WXP 32bit | WXP 64bit | Vista 32bit | Vista 64bit | Win7 32bit | Win7 64bit | Win8 32bit | Win8 64bit | Win10 32bit | Win10 64bit |
|---|---|---|---|---|---|---|---|---|---|---|---|
| µPD720200 | 2x USB3.0 / PCIe 2.0 x1 | Download | Download | Download | Download | Download | Download |  | | | |
| µPD720200A | 2x USB3.0 / PCIe 2.0 x1 | Download | Download | Download | Download | Download | Download | | | | |
| µPD720201 | 4x USB3.0 / PCIe 2.0 x1 | Download | Download | Download | Download | Download | Download | | | | |
| µPD720202 | 2x USB3.0 / PCIe 2.0 x1 | Download | Download | Download | Download | Download | Download | | | | |
| Renesas | Note/Chipset | WXP 32bit | WXP 64bit | Vista 32bit | Vista 64bit | Win7 32bit | Win7 64bit | Win8 32bit | Win8 64bit | Win10 32bit | Win10 64bit |
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Renesas USB 3.0 extensible host controller problem on Windows 10
Everytime I put my desktop computer in sleep mode (S3 state), the usb 3 ports are not working anymore. In device manager I discovered an exclamation mark at the «Renesas USB 3.0 extensible host controller», with error code 10. The only way to «solve» this problem is to shutdown my computer and unplug the powercord for a couple of minutes, afterwhich the usb ports work again, until the next time I put my desktop to sleep.
I use the Windows 10 native drivers, version 1.0. The pcie usb card has firmware version 2.0.2.4 loaded.
I tried to install drivers for Windows 8 and they don’t have this sleep mode issue. But with the Windows 8 drivers installed, the data transferrate is very slow compared to the native Windows 10 drivers.
Does someone recognize this issue as well?
And is Microsoft aware of this issue and will develop/improve the Windows 10 native driver to resolve this issue? (The driver version used to be 0.96 and is now on 1.0, so some development is indeed done)
Replies (36)
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Thank you for posting your query in Microsoft Community.
I understand the inconvenience caused. I will be glad to assist you with this.
Thank you for mentioning the steps you have tried to resolve the issue. We appreciate your effort.
A Code 10 error is generated in Device Manager in one of the following situations:
- Device Manager can’t start the device.
- One of the drivers that the device needs does not start.
- Device Manager has insufficient information to recognize the error that is bubbled up by the device driver.
I would suggest you to try the methods below and check if it helps.
Method 1: Update drivers
Outdated or incompatible driver could be causing the issue. Check to see if an updated driver is available.
1. Press Windows key + R to open the run command.
2. Type devmgmt.msc and press enter.
3. Right click on that particular driver and select Update Driver Software > Search automatically for updated driver software .
Method 2: Uninstall driverIf the previous steps didn’t work, try to uninstall the driver, and then restart your computer and have Windows automatically install the latest driver.
Let us know the result.
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Thanks for your quick answer. The steps you mentioned I already tried.
1. I tried to update the Windows 8 driver using your described method. But Windows 10 then states the best driver is already installed.
2. If I uninstall the Windows 8 driver and restart my computer, Windows 10 installs the native Microsoft driver (Renesas USB 3.0 extensible host controller version 1.0) and everything is working fine, until I put my computer to sleep (S3 state). After waking up my computer, the usb 3 ports stop working. If I then look into device manager I see the exclamation mark like I mentioned before.
To my opinion the sleep issue is caused by the native Windows 10 driver, as the Windows 8 driver does not have this issue. But the Windows 8 driver gives a very low datatransfer, while the native Windows 10 driver works at full speed.
I searched the internet for another Windows 10 driver, but there are no other drivers. All I can find are recommendations to use the native Windows 10 driver.
Hope I can help to further investigate the sleep issue.
Fix Renesas USB 3.0 Driver Issue on Windows 10
Renesas USB 3.0 Driver – Whn you facing problem with Renesas USB 3.0 eXtensible Host Controller on Windows 10, you may not use the USB 3.0 ports properly. To fix the problem, use the solutions below.
But before we started, ensure that you can use the mouse or touch-pad. Or, if you are using a USB mouse and it stops working due to this driver issue, you can plug it into the USB 2.0 port.
Renesas USB 3.0 Not recognized
Please choose one of the solutions to fix Renesas USB 3.0 Driver Issues on below
Method 1: Update the Driver via Device Manager
Follow this steps:
1. Open Control Panel.
2. View by Small icons and click Device Manager.
2. In Device Manager, right-click on the Renesas USB 3.0 eXtensible Host Controller and select Update Driver Software…
3. Select Search automatically for updated driver software.
Method 2: Uninstall then reinstall the driver
Uninstall the driver and reboot your PC, then Windows will reinstall the driver automatically.
Follow steps below:
1.Open Device Manager again.
2. Right-click on the Renesas USB 3.0 eXtensible Host Controller and select Uninstall.
3. Click OK to confirm the uninstall.
4. Reboot your computer. Then Windows will reload the driver automatically.
If you have any problem with Intel USB 3.0 Driver, please read on: Download Intel USB 3.0 Drivers for Windows 10 to fix the issues.
Method 3: Download the chipset drivers from the manufacturer’s website
To fix the problem, you can try downloading the Renesas USB 3.0 driver manually. You can visit the PC or the motherboard manufacturer’s website and download the chipset drivers. To download the correct drivers, you need to know the PC model or the motherboard model, and the version of Windows 10.
Download Renesas Electronic USB 3.0 Driver
| Description | Type | OS | Version | Date |
|---|---|---|---|---|
| Renesas Electronics* USB 3.0 Firmware Updates |
This download record provides firmware updates for the USB 3.0 ports (blue connectors) on the Intel® Desktop Boards DX79SR and DX79TO.
Windows 8, 64-bit*
Windows 7, 32-bit*
5 more
Latest
This download record provides the Renesas Electronics USB 3.0 driver version 2.1.28.1 for Intel® Desktop Boards.
Windows 7, 64-bit*
Windows Vista 32*
5 more
Latest
This download record provides the Renesas Electronics* USB 3.0 driver version 2.1.28.1 for front panel USB ports on Intel® Desktop Boards.
Windows 7, 64-bit*
Windows Vista 32*
5 more
Latest
This download record provides the Renesas Electronics* USB 3.0 driver version 3.0.12.0 for back panel USB ports on Intel® Desktop Boards.
Windows 7, 64-bit*
Windows Vista 32*
5 more
Latest
This download record provides the Renesas Electronics USB 3.0* driver version 2.1.25.0 for Intel® Desktop Boards.
Windows 7, 64-bit*
Windows Vista 32*
5 more
Latest
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Renesas USB 3.0 drivers for Windows
Renesas USB 3.0 drivers
Renesas USB host controller compliant with the USB 3.0 and xHCI (eXtensible Host Controller Interface) specifications. The system bus is compliant with the PCIe Gen2 specification. The controller provides two or four USB ports with LS (low-Speed) / FS (full-Speed) / HS (high-Speed) / SS (SuperSpeed) support.
µPD720200 — 2 ports (SS/HS/FS/LS) with 176pin FPBGA package
µPD720200A — 2 ports (SS/HS/FS/LS) with 176pin FPBGA package
µPD720201 — 4 ports (SS/HS/FS/LS) with 68pin QFN package
µPD720202 — 2 ports (SS/HS/FS/LS) with 48pin QFN package
| Renesas | Note/Chipset | WXP 32bit | WXP 64bit | Vista 32bit | Vista 64bit | Win7 32bit | Win7 64bit | Win8 32bit | Win8 64bit | Win10 32bit | Win10 64bit |
|---|---|---|---|---|---|---|---|---|---|---|---|
| µPD720200 | 2x USB3.0 / PCIe 2.0 x1 | Download | Download | Download | Download | Download | Download | | | | |
| µPD720200A | 2x USB3.0 / PCIe 2.0 x1 | Download | Download | Download | Download | Download | Download | | | | |
| µPD720201 | 4x USB3.0 / PCIe 2.0 x1 | Download | Download | Download | Download | Download | Download | | | | |
| µPD720202 | 2x USB3.0 / PCIe 2.0 x1 | Download | Download | Download | Download | Download | Download | | | | |
| Renesas | Note/Chipset | WXP 32bit | WXP 64bit | Vista 32bit | Vista 64bit | Win7 32bit | Win7 64bit | Win8 32bit | Win8 64bit | Win10 32bit | Win10 64bit |
Recommended
Latest ATI and AMD drivers for Microsoft Windows
Latest Atheros drivers
Realtek drivers for network, wifi, bluetooth and audio
VIA drivers for network, wifi and graphics card
