How to enable or disable Windows 10 Error Reporting Service

The Windows 10 error reporting service is designed to help ensure your PC works optimally. The central idea behind Windows Error Report (WER) is to keep Microsoft informed about user issues working with Windows.

However, every Windows OS version has the service enabled on default settings. But an individual user can choose to disable if the need arises. This article explores how to enable or disable the error reporting service on Windows 10.

How the Windows 10 Error Reporting Service Works and Why

Windows 10 Error Report focuses on discovering hardware and software issues from the user’s PC and report to Microsoft. With a database of likely complaints experienced with using the Windows 10, Microsoft can then send solutions for troubleshooting.

While working with the PC, some users experience pop-ups or alerts requesting the submission of the problem report. Windows error report usually occurs after a system failure, program crashes, refused to load properly or operating system errors. Windows usually prompt the user to submit an error report online to help proffer solutions in the future. The problem report may include program name, date, time of error and version.

Should I disable the Windows error reporting service?

Windows users often disable error reporting due to disk space or privacy issues but might need to exercise restraint. Error reporting service for Windows 10 offers dual benefits to Microsoft and the PC users.

Each error report helps Microsoft develop more advanced service packs for dealing with glitches. That means better user experience with Windows 10 based on the information gathered.

Steps to disable Window 10 Error Reporting Service

1. Use Command to disable Window 10 Error Report
2. Use the Registry Editor to disable Window 10 Error Report

Just like other versions, Windows 10 does have a slightly different graphical user interface for disabling error reports. Lower versions of Windows OS have error reporting under Action Center Setting. On Windows 10 it is the Security & Maintenance function requiring working with registries.

Method One: Use Command to disable Window 10 Error Report

It’s a simple and straightforward process. Here are the steps to follow:

1. Use the shortcut key. From the keyboard press down the Windows key+R. It should navigate to the Run dialog box.
2. Into the open space of the dialog box type service.msc.
3. Move the cursor to Windows Error Reporting Service and right-click it.
4. Locate Startup types and scroll through the drop down menu list on the right.
5. Click Disabledwhich is at the bottom of the list.
6. Click ‘OK‘ or apply to complete the action.
7. Close the service window to exit. Now the process has been completed.

• RELATED: 5 best software to fix runtime errors in Windows 10

Note:

In some cases, the Startup type which is close to disabled might appear as gray. That means the user needs admin rights to continue the process. Therefore, log out and log in as an administrator. Or locate the administrative command prompt by pressing Windows key+ X to select command prompt admin.

Method Two: Use the Registry Editor

Using the Registry Editor is another way to safely disable the Windows 10 Error Reporting Service. This second method for disabling Windows error reporting service includes tweaking the registry. But first, you need to check for error report issues:

1. Locate Control Panel from Windows startup.
2. Click Control Panel> System and Security> Security and Maintenance.
3. Look out for Report problems. Report problems should by default display ‘On’.

• RELATED: Fix Blue Screen of Death errors with these 4 software solutions

Steps to disable Windows Error Reporting Service using the Registry Editor

1. Locate the registry editor app below:
   • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
2. To the right of your window, locate the registry key in the dialog box.
3. Click on the option ‘disabled’ so the dialog box can appear. Replace the value ‘0’ with ‘1’.
4. If there is no value then create a new one with the same name, ‘Disabled’.
5. Then set the new 32-Bit DWORD value to ‘1’.
6. Tap ‘OK’ to effect changes.

Note:

• To confirm that the Windows error reporting service has been disabled, go to Security and Maintenance. Check the comment on the report problem to see if it reads on or off.
• To re-enable error reporting service on Windows 10 simply set the disabled value back to zero. Another option would be to delete the disabled value.
• To create a new DWORD from the registry editor one needs to locate Edit > New on the menu.

It’s quite simple to disable and enable Windows 10 error reporting service anytime. And understanding how to use the Registry Editor or finder makes everything much simpler.

Roundup: Windows 10 Build 14393.103 reported issues

Microsoft recently released the new build 14393.103 which fixes a handful of previously known issues and bugs. However, the new build is also causing some problems of its own with many users reporting various issues on Microsoft’s forums.

After scanning the Community forum and gathering the most important reports about issues caused by Windows 10 build 14393.103, we’ve rounded them all up in this handy report.

Windows 10 Build 14393.103 reported problems

As usual, we start off our report with installation issues. But this time, we have a slightly different situation. Namely, build 14393.103 mostly failed to install for Windows 10 Mobile users. We didn’t manage to find any complaints about the update failing to install on PCs. Here’s what one user said on Microsoft’s forums:

“Hello, I tried to download ans install insider preview build 10.0.14393.10 but getting error code 0x80310000. I did soft reset also but no use. I use Microsoft 950 xl duel Sim. Please help me”

Unfortunately, no one from the forums have a proper solution for this problem. If you too have problems installing this update on your Lumia device, you might find a solution in this article.

This build actually caused more problems for Mobile users in general. One of them issues is the problem with the navigation bar on the Lumia 635. One user said that the navigation bar now covers more space than it should.

“I updated my Nokia Lumia 635 last night with much excitement knowing that the new update would bring more features into the device. After the update, I noticed the FM Radio has disappeared, and the screen or the resolution seems big or magnified rather, coz the navigation bar has covered most parts of the screen.

In messaging, I cannot find the (+) compose new message icon; for twitter and facebook, the icons are probably hidden by the navigation bar. I then updated to 14393.103 using insider preview, but I guess it did not make any difference to it. The problem still exists.

Can Microsoft please do something about the bug or update issue? To be honest, I really like the Windows 10 mobile OS, until the 14393.67 update (Windows Anniversary) came along.”

This problem is already acknowledged by Microsoft. The company mentioned that an update is on the way that addresses it, so users encountering this problem should wait a few more days for Microsoft to release a patch.

People also complained about various apps problems all over the Microsoft forums. Apparently, the new update breaks a few Windows 10 Mobile apps and unfortunately, a solution is still unknown. Here’s what apps are broken in Windows 10 Mobile build 14393.103:

“Getting error Ox80073CF9 on msn weather app that says an update is available on my Lumia 1520 phone running Windows 10 Anniversary software 14393.103”

“This problem starts occuring after updating to windows insider preview build 14393.67 and simultaneously updating to map app on same day, so exactly do not know which update responsible for this. location service is on, location is on and location histiry is not cleared since 1 month also map app is allowed to use my location. Presently i have latest insider preview build 14393.103, and windows map app, but the problem is same.
This was not the problem with old build 10586.”

“Lumia 930 Windows 10 mobile Version 1607 OS build 10.0.14393.103 Firmware 02540.00019.15236.54005. After updating last week the PEOPLE live tile no longer shows any information and is in no way “live”. Have unpinned, soft reset etc but still nothing. Any ideas on how to resurrect my live tile?”

“I am using a Lumia 540 dual sim phone running on windows 10 build 10.0.14393.103 with all softwares updated. The problem is with groove music which plays music with “scratched”instances on the process.How do i fix this cos this sucks! Thanks.”

Unfortunately, we’ll have to wait for another update to fix the issues with apps. If you can’t stand using your phone without any of these apps, maybe rolling back to the previous build is the best solution.

That’s about it for Windows 10 Mobile problems caused by build 14393.103. Let’s see what issues are affecting PC users. What’s good about this build is that it barely caused any problems for PC users, so that’s an improvement.

One user reported that he has a problem with audio after installing cumulative update KB3176938 (build 14393.103) for Windows 10. Here’s what he said about the problem:

“After Windows Updates: KB3176495,KB3176934,KB3176938 My audio has been weird. I uninstalled All Sound devices and restarted. The sound problem persists and after listening to various things since the reboot I have more specifically identified the problem as audio sometimes or slowing down randomly. one Extreme instance of this also involved the Cursor lagging significantly for the duration of the audio slowdown. I have also noticed the Icons on the Windows taskbar at the bottom of the screen disappearing and reappearing fairly frequently. Does anyone know whats happening?”

If you also face problems with sound on your computer after installing any of these updates, check out our article about audio problems in Windows 10 and hopefully it’ll help you.

And finally, one user said that when he’s connected by Ethernet, the connection name is not shown in the taskbar:

“In build 1511 10586.545 (the same for 1607 14393.103) clicking on the network icon in the task bar displays the name of the network connection in use. In build 1607 14905.1000, when the connection is via Ethernet, the connection name is not shown, only the word Network. I very much prefer the name of the network connection to be displayed, not just the word Network.”

That’s about it for our article about reported problems in Windows 10 build 14393.103. As you can see, this release caused a lot more problems to Windows 10 Mobile users than to PC users, something that hasn’t been the case in a while.

In case you have any comments, questions, or maybe you encountered a problem we didn’t list here, feel free to let us know in the comments.

RELATED STORIES YOU NEED TO CHECK OUT:

Activity Report Issue with Windows 10

I have an activity report issue with windows 10.

About a month ago I added myself as an adult to an existing family with one child and one adult.

Ever since the desktop computer that I added myself as an adult with will not submit an activity report for my young son.

The time controls still work on the desktop but the only computer that will email an activity report is the laptop.

Both computers are running the latest updated version of Windows 10.

He is set as a child on both computers.

He logs in using the Microsoft Account on both computers.

I have tried accessing family safety through both Google Chrome and Microsoft Edge but it makes no difference.

It is not a huge issue as it still kicks him off this desktop when his time is up but it would be nice to be able to verify which sites he is using.

Replies (5) 

Thank you for posting in Microsoft community.

We understand your concern and will certainly assist you to solve it..

Please follow the below steps to troubleshoot.

2. There log in using your administrative parent ID and password.

3. Now, select the child account where the issue persists.

4. There make the activity reporting sider on.

5. After doing that please tick the email weekly reports to me dialog box.

Please let us know if the issue got resolved or you need any further assistance.

Was this reply helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Still is not working and all your suggestions were done a month ago.

This problem started when I added myself as a parent after upgrading to Windows 10.

You can see he is active on three computers.

The screen limits work on all three computers.

The only computer reporting is the FAMILY-LAP which I renamed today as RedLapTop for clarity.

Here are some screenshots of what I am talking about:

Was this reply helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I am responding again because I got a check-in email from Microsoft Community.

As of Tuesday March 8th the problem is still not fixed.

The time limits work for my child but it is not showing his screen time activity for when he is on the desktop computer (XanLivingRoom) running Windows 10.

He uses Internet Explorer as the web browser to go to the educational sites and I would think they should show up here but they do not.

He uses it for about an hour and a half every day. I would think that would show up under screen time but it does not.

Was this reply helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you for replying back with the status of this issue.

This issue might occur due to corrupted files. I suggest you to delete those corrupted files and check if it helps.

1) Make sure the child account is signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

Press Windows key + R key, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.

If you’d rather open each folder individually, follow these steps:

Tap or click to open the Computer app. Open C: open the Program Data folder, open the Microsoft folder, open the Windows folder, and open the Parental Controls folder.

Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.