Back up and restore your PC

To learn how to back up and restore individual files on a Windows-based computer:

To learn how to back up and restore in Windows 10:

Back up

There are several ways to back up your PC.

Select the Start button, then select Control Panel > System and Maintenance > Backup and Restore.

Do one of the following:

If you’ve never used Windows Backup before, or recently upgraded your version of Windows, select Set up backup, and then follow the steps in the wizard.

If you’ve created a backup before, you can wait for your regularly scheduled backup to occur, or you can manually create a new backup by selecting Back up now.

If you’ve created a backup before, but want to make a new, full backup rather than updating the old one, select Create new, full backup, and then follow the steps in the wizard.

Note: Do not back up files to the same hard disk that Windows is installed on. For example, do not back up files to a recovery partition. Always store media used for backups (external hard disks, DVDs, or CDs) in a secure place to prevent unauthorized people from having access to your files; a fireproof location separate from your computer is recommended. You might also consider encrypting the data on your backup.

Create a system image

System images contain all of the info on your PC at a particular state.

Right-click the Start button, then select Control Panel > System and Maintenance > Backup and Restore.

In the left pane, choose Create a system image, and then follow the steps in the wizard. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

Note: To create a system image of a drive, it must be formatted to use the NTFS file system. If you save the system image on a hard drive or USB flash drive, it must be formatted to use the NTFS file system.

Keeping different versions of system images

You can keep several versions of system images. On internal and external hard drives, older system images will be deleted when the drive runs out of space. To help conserve disk space, delete older system images.

If you’re saving your system images in a network location, you can only keep the most current system image for each computer. System images are saved in the format of drive\WindowsImageBackup\computer name\. If you already have a system image for a computer and are creating a new one for the same computer, the new system image will overwrite the old one.

If you want to keep the old system image, you can copy it to a different location before creating the new system image by following these steps.

Navigate to the location of the system image.

Copy the WindowsImageBackup folder to a new location.

Create a restore point

You can use a restore point to restore your computer’s system files to an earlier point in time. Restore points are automatically created each week by System Restore and when your PC detects change, like when you install an app or driver.

Here’s how to create a restore point.

Right-click the Start button, then select Control Panel > System and Maintenance > System.

In the left pane, select System protection.

Select the System Protection tab, and then select Create.

In the System Protection dialog box, type a description, and then select Create.

Restore

Right-click the Start button, then select Control Panel > System and Maintenance > Backup and Restore.

Do one of the following:

To restore your files, choose Restore my files.

To restore the files of all users, choose Restore all users’ files.

Do one of the following:

To look through the contents of the backup, select Browse for files or Browse for folders. When you’re browsing for folders, you won’t be able to see the individual files in a folder. To view individual files, use the Browse for files option.

To search the contents of the backup, select Search, type all or part of a file name, and then select Search.

Tip: If you’re searching for files or folders associated with a specific user account, you can improve search results by typing the location of the file or folder in the Search for box. For example, to search for all JPG files that were backed up, type JPG in the Search for box. To only search for JPG files associated with the user Bill, type C:\Users\Bill\JPG in the Search for box. Use wildcard characters such as *.jpg to search for all JPG files that were backed up.

Restore a backup made on another computer

You can restore files from a backup that was created on another computer running Windows Vista or Windows 7.

Select the Start button, then select Control Panel > System and Maintenance > Backup and Restore.

Choose Select another backup to restore files from, and then follow the steps in the wizard. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

Find files that were restored from a backup made on another computer

If you’re restoring files from a backup that was made on another computer, the files will be restored in a folder under the user name that was used to create the backup. If the user names are different, you’ll need to navigate to the folder where the files are restored. For example, if your user name was Molly on the computer that the backup was made on but your user name is MollyC on the computer that the backup is being restored on, the restored files will be saved in a folder labelled Molly.

To find restored files:

Select the Start button, then select Computer.

Double-click the icon of the drive that the files are saved on, for example C:\.

Double-click the Users folder. You will see a folder for each user account.

Double-click the folder for the user name that was used to create the backup. The restored files will be in the various folders based on where they were located originally.

Restore files from a file backup after restoring your computer from a system image backup

After you restore your computer from a system image backup, there may be newer versions of some of your files in a file backup that you want to restore.

To restore files from a file backup that was created after the system image backup was created, follow these steps.

Select the Start button, then select Control Panel > System and Maintenance > Backup and Restore.

Choose Select another backup to restore files from. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

In Backup Period, select the date range of the backup that contains the files that you want to restore, and then follow the steps in the wizard.

How to refresh, reset, or restore your PC

Note: For information about this topic in Windows 10, see Recovery options in Windows 10.

If you’re having problems with your PC, you can:

Refresh your PC to reinstall Windows and keep your personal files and settings. Refresh also keeps the apps that came with your PC and the apps you installed from the Microsoft Store.

Reset your PC to reinstall Windows but delete your files, settings, and apps—except for the apps that came with your PC.

Restore your PC to undo recent system changes you’ve made.

If you’re having trouble starting (booting) your PC, see Windows Startup Settings (including safe mode), and go to the “Get to Windows Startup Settings in the Windows Recovery Environment” section. You can refresh, reset, or restore your PC from the Windows Recovery Environment.

If you want to back up and restore your personal files using File History, see Set up a drive for File History.

Before you start to refresh or reset your PC

In most cases, once you start to refresh or reset your PC, it’ll finish on its own. However, if Windows needs missing files, you’ll be asked to insert recovery media, which is typically on a DVD disc or thumb drive. If that happens, what you’ll need depends on your PC.

If your PC came with Windows 8.1 or Windows RT 8.1, you’ll need the discs or thumb drive that came with your PC. Check the info that came with your PC to see if your PC manufacturer provided these discs or media. In some cases, you might have created them when you first set up your PC.

If you don’t have either of those, you can make them if you have a USB thumb drive of 16 GB or larger. Having a recovery drive can help you troubleshoot and fix problems with your PC, even if it won’t start. For more info, see Create a USB recovery drive.

If you upgraded your PC to Windows 8.1 or Windows RT 8.1 with a DVD, use that disc. If you don’t have Windows 8.1 or Windows RT 8.1 media, contact Microsoft Support.

Refresh, reset, or restore

Select any of the following for more detailed info.

If your PC isn’t performing as well as it once did, and you don’t know why, you can refresh your PC without deleting any of your personal files or changing your settings.

Note: If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8. You’ll need to upgrade to Windows 8.1 after the refresh has finished.

Warning: Apps you installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed from Microsoft Store will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.

To refresh your PC

Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)

Tap or click Update and recovery, and then tap or click Recovery.

Under Refresh your PC without affecting your files, tap or click Get started.

Follow the instructions on the screen.

If you want to recycle your PC, give it away, or start over with it, you can reset it completely. This removes everything and reinstalls Windows.

Note: If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, resetting your PC will restore Windows 8. You’ll need to upgrade to Windows 8.1 after the reset has finished.

Warning: All of your personal files will be deleted and your settings will be reset. All apps that you installed will be removed. Only apps that came with your PC will be reinstalled.

To reset your PC

Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)

Tap or click Update and recovery, and then tap or click Recovery.

Under Remove everything and reinstall Windows, tap or click Get started.

Follow the instructions on the screen.

Note: You’ll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely.

If you think an app or driver that you recently installed caused problems with your PC, you can restore Windows back to an earlier point in time, called a restore point. System Restore doesn’t change your personal files, but it might remove recently installed apps and drivers.

System Restore isn’t available for Windows RT 8.1.

Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the last restore point is older than 7 days. You can also create a restore point manually at any time.

To restore your PC to an earlier point in time

Swipe in from the right edge of the screen, and then tap Search.
(If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)

Enter Control Panel in the search box, and tap or click Control Panel.

Enter Recovery in the Control Panel search box, and then tap or click Recovery.

Tap or click Open System Restore, and then follow the instructions.

If you need additional help refreshing, resetting, or restoring your PC, check out the Repair and Recovery community pages in the Windows forum for solutions that other people have found for problems they’ve experienced.

What is System Restore?

Summary

This document provides:

An overview of what System Restore does.

A list of the operating systems that offer System Restore.

Links to documents that provide instructions on how to use System Restore.

System Restore

System Restore is a Microsoft® Windows® tool designed to protect and repair the computer software. System Restore takes a «snapshot» of the some system files and the Windows registry and saves them as Restore Points. When an install failure or data corruption occurs, System Restore can return a system to working condition without you having to reinstall the operating system. It repairs the Windows environment by reverting back to the files and settings that were saved in the restore point.

Note:
It does not affect your personal data files on the computer.

The utility creates restore points once a day by default. It continually monitors system activity and creates a restore point when particular activities occur. Types of activities that trigger automatic creation of restore points include:

updating hardware drivers

installing new hardware drivers

manual creations of restore points

System Restore is available on the following operating systems:

Microsoft Windows Millennium Edition (ME)