- Samsung portable ssd software mac os
- How can I check my version of Samsung Magician is the latest version?
- Samsung Magician failed to authenticate my SSD. What should I do?
- When I measured my device’s performance using Samsung Magician, it is slower than the specification. What should I do?
- What is Magician?
- What does the Samsung Magician software do?
- What versions of Windows are supported by the Samsung Magician software?
- Does the Samsung SSD Magician software support Linux or Mac OS X?
- Does Magician support all SSDs?
- Does the Samsung SSD Magician software support multi-language versions of the Windows OS?
- What should I do if I cannot install Samsung Magician?
- Does Magician have any limitations?
- How can I check the health status of my SSD?
- How do I verify that my product is genuine?
- How do I use Samsung Magician to update firmware?
- Samsung Magician says that my drive is in a “frozen state” when I try to perform a Secure Erase in Dos mode. What can I do?
- What does the Samsung Data Migration software do?
- What should I do when the Data Migration Error code appears?
- What are the system requirements for Samsung Data Migration software?
- Does Samsung Magician have any limitations?
- How do I clone a disk when the source disk is larger than the target disk?
- What Samsung SSD tools are available for users?
Samsung portable ssd software mac os
Here you’ll find frequently asked questions and solutions for your computing life upgraded with Samsung V-NAND SSD.
How can I check my version of Samsung Magician is the latest version?
Samsung Magician failed to authenticate my SSD. What should I do?
When I measured my device’s performance using Samsung Magician, it is slower than the specification. What should I do?
What is Magician?
What does the Samsung Magician software do?
What versions of Windows are supported by the Samsung Magician software?
Samsung Magician supports the following versions of Windows: Windows XP (32/64bit), Windows Vista (32/64bit), Windows 7 (32/64bit), Windows 8 (32/64bit), Windows 8.1(32/64bit).
The following is based on version 5.0 of Samsung Magician. The Operating Systems and Samsung SSD models supported by each version of Samsung Magician may vary.
※ Samsung Magician only shows features that are supported for the connected SSD. The features that appear may differ depending on the connected SSD.
Windows 8 & 8.1 (32/64bit)
Windows 10 (32/64bit)
Samsung SSD 960 PRO(M.2)
Samsung SSD 960 EVO(M.2)
Samsung SSD 950 PRO(M.2)
Samsung SSD 850 PRO
Samsung SSD 850 EVO(2.5”, mSATA, M.2)
Samsung SSD 840 PRO
Samsung SSD 840 EVO(2.5”, mSATA)
Samsung SSD 840 Series
Samsung SSD 830 Series
Samsung SSD 750 EVO
Samsung SSD 470 Series
Does the Samsung SSD Magician software support Linux or Mac OS X?
Does Magician support all SSDs?
Does the Samsung SSD Magician software support multi-language versions of the Windows OS?
What should I do if I cannot install Samsung Magician?
1.Please uninstall the previous version of Samsung Magician.
·’Uninstall Samsung Magician’, or go to Control Panel — Programs and Features — Uninstall or change a program, and select Uninstall
2.Delete the folder where the previous version of Magician was installed.
·default path : C:\Program Files(x86)\Samsung\Samsung Magician(64bit) or C:\Program Files\Samsung\Samsung Magician(32bit)
3.Delete the registry of the previous version of Magician.
·Run — Enter regedit — Computer — HKEY_LOCAL_MACHINE\SOFTWARE\Samsung Magician, for 64bit HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Samsung Magician
Does Magician have any limitations?
1. Magician is designed specifically for Samsung-branded SSDs. SSD-specific features like Firmware Update, Disk Health Status, Secure Erase, and Total Bytes Written are not supported for non-Samsung SSDs.
2. Magician does not work with SSDs connected via the SCSI controller interface.
3. Only MBR and GPT partition types are supported. Magician may not work with other partition types.
4. Magician will not work on SSDs that are locked with a user password.
5. The user may need to manually refresh the disk list in System Information for Magician to accurately reflect all connected/removed disks.
6. Benchmarking results are for a Queue Depth of 32.
7. It may be necessary to manually refresh the disk list in System Information before performing benchmarking or performance optimization on a newly attached disk.
8. The Performance Optimization feature relies on the ATA PASS THROUGH feature to pass the TRIM command to the SSD. This feature may be disabled by Windows XP/2003 if your SSD is less than 137GB in size. Microsoft provides a hot fix for this issue at http://support.microsoft.com/kb/934205 .
9. Secure Erase is not supported for Windows 8 and 8.1 systems.
10. Performance Optimization supports only the NTFS file system.
11. Over Provisioning may fail, even though enough free space is available, if your system suffers from cluster misalignment.
12. Benchmarking may not work with some removable storage devices.
13. If User cannot span or shrink volume size through disk management of OS administration tool, it is possible not to work Dynamic over-provisioning properly.
14. When the IRST driver is enabled / Installed in system. Then enabling of Write cache buffer/flushing in SSD may fail (OS Optimization).
* Also, when a specific or latest IRST driver (IRST 12.6.0.1033, 12.8.10.1005) is installed, the authentication function may not work correctly. In this case, rollback to the older version.
15. RAID on mode in SATA configuration is not supported by Samsung magician and DOS application.
16. PC will be shut down automatically after firmware update (Magician counts down 20 seconds before shutdown)
17. Security mode(Class 0, TCG/Opal or Encrypted Drive) must be disabled(unlocked) before removing and installing onto another PC.
18. Firmware Update may fail on Samsung brand SSDs connected to AMD Controller. Please retry using default sata ahci controller(Microsoft drivers)
19. Performance Benchmark may get timed-out on Asmedia controllers if the driver does not handle multi thread operations (IOs)”
20. Always use the latest storage drivers. If user is using any custom storage driver, then Magician may not function properly
21. Magician will only retain the power option that was tuned before installing Magician. If user changes the power option after installation, Magician cannot retain that.
For more details, please refer to the Magician installation guide.
— www.samsung.com/samsungssd
How can I check the health status of my SSD?
How do I verify that my product is genuine?
How do I use Samsung Magician to update firmware?
1. Back up the Samsung SSD.
Removal of your Samsung SSD while installing/updating firmware may severely damage the Samsung SSD and make it unusable.
Please wait for the firmware installation process to complete before removing SSD or starting any other operations.
2. Close all applications except Samsung Magician.
3. An “Old ver.” string appears above the current installed version on the Samsung Magician main screen, and the update button appears below it.
Click “Update” to update the firmware for the selected Samsung SSD. Please minimize system use during this operation.
4. Upon successful completion, the message, “Firmware Update Completed” will be displayed.
Caution)
-Before updating the firmware, please back up your data and close all running applications (except Samsung Magician).
-Before updating the firmware, please check whether your Samsung SSD’s firmware is the latest version.
·Samsung Magician main screen -> Select SSD
·Samsung website : www.samsung.com/samsungssd
-Please do not power off during firmware update.
-Firmware update cannot be performed on a RAPID enabled SSD (For more details on RAPID, please go to Question Q-33).
-For SATA SSDs, please connect the SSD to the mainboard’s SATA port 0.
-PC shutdown is required.
Samsung Magician says that my drive is in a “frozen state” when I try to perform a Secure Erase in Dos mode. What can I do?
What does the Samsung Data Migration software do?
The Samsung Data Migration software is designed to help users quickly, easily, and safely migrate all of their data – including their current operating system, application software, and user data – from their existing storage device (e.g. HDD) to their new Samsung SSD.
For more information, please refer to the user guide available at the Samsung website.
— www.samsung.com/samsungssd
What should I do when the Data Migration Error code appears?
If a Migration Error occurs as shown below, here is the solution.
| Error code(Prefix) | Error code(Postfix) | Error description | Cause | Solution | Note |
|---|---|---|---|---|---|
| 201109 | 031195 | Export Disk has failed. Information for the source disk could not be retrieved | [1] Windows Snapshot Service has been stopped or is not installed. | 1 Install shadow copy client, and run Data Migration — ShadowCopyClient.msi Install |
2 At Disk Management -> Services, change the startup types for Microsoft Software Shadow Copy Provider and Volume Shadow Copy to Automatic, and then run Data Migration
refer to Troubleshooting
Errors.docx
(FAQ 1.)
[2] SSD is not properly connected
[3] Port detection problem
If there is a problem with the disk, use the Chkdsk /f /r command to reboot the system and recover the disk error before re-attempting Migration.
However, if the Windows File System is damaged, migration is impossible
1 If there is a problem with the source disk, migration is impossible
[2] If connected to SATA to SATA, change the target disk to SATA to USB
(If connected to SATA to USB, change the target disk to SATA to SATA)
[3] The problem may lie with the port, so try again using a different port
400180, or 400200 occurs,
refer to Troubleshooting
Errors.docx
(FAQ 2.)
4B708
[2] SSD is not properly connected
[3] Port detection problem
If there is a problem with the disk, run the Chkdsk /f /r command to reboot the system and recover the disk error before re-attempting Migration.
However, if Windows File System is damaged, migration is impossible
1 If there is a problem with the source disk, migration is impossible
[2] If connected as SATA to SATA, change the target disk to SATA to USB
(If connected as SATA to USB, change the target disk to SATA to SATA)
[3] The problem may lie with the port, so try again using a different port
400180, or 400200 occurs,
refer to Troubleshooting
Errors.docx
(FAQ 2.)
An error has occurred while writing to the target disk.
[2] SSD is not properly connected
[3] Port detection problem
If there is a problem with the disk, run the Chkdsk /f /r command to reboot the system and recover the disk error before re-attempting Migration.
However, if the Windows File System is damaged, migration is impossible
1 If there is a problem with the source disk, migration is impossible
[2] If connected as SATA to SATA, change the target disk to SATA to USB
(If connected as SATA to USB, change the target disk to SATA to SATA)
[3] The problem may lie with the port, so try again using a different port
400180, or 400200 occurs,
refer to Troubleshooting
Errors.docx
(FAQ 2.)
An error has occurred while writing to the target disk.
400180, or 400200 occurs,
refer to Troubleshooting
Errors.docx
(FAQ 2.)
Violation
What are the system requirements for Samsung Data Migration software?
You can check the system requirements in the user guide.
You can download it from www.samsung.com/samsungssd
1.Operating System
·Windows XP SP2 (32-bit)
·Windows Vista (32/64-bit)
·Windows 7 (32/64-bit)
·Windows 8 (32/64-bit)
·Windows 8.1(32/64-bit)
2.PC Memory (RAM) 1 GB or more
3.Disk Space Minimum 30MB required for installation
4.Supported Partition Types MBR, GPT
5.Supported Languages English
6.Source Disk
·The Source Disk (HDD or SSD) must contain the operating system installation.
7.Target Disk
·The Target Disk must be one of the following:
·Samsung SSD 850 Series
·Samsung SSD 840 EVO(2.5”, mSATA)
·Samsung SSD 840 Series
·Samsung SSD 840 PRO Series
·Samsung SSD 830 Series
·Samsung SSD 470 Series
Does Samsung Magician have any limitations?
Before using Samsung Magician, please read the following information carefully.
Overall
1) Samsung Magician only shows features that are supported for the connected SSD. The features that appear may differ depending on the connected SSD.
2) Samsung Magician does not work with SSDs connected via the SCSI controller interface.
3) Only MBR and GPT partition types are supported. Samsung Magician may not work with other partition types.
4) Samsung Magician shows only drives with a letter designation (e.g., C drive).
5) Samsung Magician will not work on SSDs that are locked with a user password.
6) The user may need to manually refresh for Samsung Magician to accurately reflect all connected/removed disks.
7) RAID (Redundant Array of Inexpensive Disks) on mode in the SATA configuration is not supported by Samsung Magician or the DOS application.
8) Security mode (Class 0, TCG/Opal or Encrypted Drive) must be disabled (unlocked) before Samsung Magician is removed and installed onto another PC.
9) If you are using a customized storage driver, then Samsung Magician may not work properly. Please always use the latest version of such customized storage driver or any version of Microsoft driver.
10) In Windows 7, the Samsung NVMe Driver is required for Samsung Magician to fully support Samsung’s NVMe device.
Performance Benchmark
1) Benchmarking results are for a queue depth of 32.
2) The numbers of threads used for performance benchmark are: 1 for Sequential and 4 for Random for NVMe devices; 1 for Sequential and 1 for Random for SATA devices.
3) Benchmarking may not work with some removable storage devices.
4) Performance Benchmark may get timed-out on ASMedia controllers if the driver does not handle multi thread operations (IOs).
Firmware Updates
1) The PC will be shut down automatically after firmware updates (Samsung Magician counts down 20 seconds before shutting down)
2) Firmware updates may fail on Samsung brand SSDs connected to AMD controller or IRST v10.0.0.1046. Please retry using default SATA AHCI controller (Microsoft drivers).
Performance Optimization
1) Performance Optimization supports only the NTFS file system.
2) Performance Optimization may take more time to complete depending on the user system environment, therefore this process is recommended for users for whom performance optimization is essential. Performance Optimization is only supported in Samsung SSD 840 EVO and 840 Series models.
3) Windows may experience delays while Performance Optimization is in progress on ASUS Sabertooth 990FX systems with AMD 1.2.1.269 drivers.
Secure Erase
1) Secure Erase is not supported when an NVMe device is connected as the primary disk.
2) For NVMe devices, Secure Erase may not work on systems where the Security Freeze Lock has been activated by the BIOS and a Microsoft NVMe driver is in use.
3) Samsung Magician provides different ways to erase disk depending on the disk’s interface type. (DOS bootable solution is only available for SATA interface SSDs.)
4) While making a DOS bootable solution for Secure Erase, please make sure the Device Manager window is closed.
For more details, please refer to the Samsung Magician installation guide.
— www.samsung.com/samsungssd
How do I clone a disk when the source disk is larger than the target disk?
What Samsung SSD tools are available for users?
Samsung provides Magician/Migration tools for users;
each software tool is accompanied by an Installation Guide and a detailed instruction manual that describes system requirements, and other important information.
Be sure to read the guides before using the product.
The programs shown below are available for download at the Samsung.com website.
Samsung Data Migration Software
Samsung Data Migration software allows you to copy the data stored on your computer’s current storage device to your new Samsung Electronics
SSD (Solid State Disk) quickly, easily, and safely.
Samsung Magician Software
The Samsung Magician software is designed to help users easily manage the health and performance of their Samsung SSD. In addition to providing vital SSD health status information, Magician will assist users in updating firmware, measuring performance, and optimizing the configuration of a Windows operating system installation.
Samsung Magician software is developed and distributed exclusively for owners of Samsung Solid Sate Drives (SSDs).
Download link:
To download the latest software & manuals, please visit below website.
— www.samsung.com/samsungssd
— www.samsung.com
Here you can find answers to questions about Portable SSD T5.
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