Прокрутка в Magic Mouse 2 не работает в Windows 10 [EXPERT FIX]

Magic Mouse – это мышь Apple, которую пользователи также могут использовать в Windows 10. Однако некоторые пользователи заявляют на форумах, что прокрутка Magic Mouse не работает в Windows 10. Эти пользователи могут перемещать курсор с помощью мыши, но не могут перемещаться вниз. окна.

Почему не работает прокрутка Magic Mouse 2 от Apple? Во-первых, установите драйвер AppleWirelessMouse64.exe из Boot Camp. Эти драйверы, по-видимому, прекрасно работают с Windows 10 и делают мышь полностью функциональной в Windows 10. Если это не помогает, установите клиентское приложение Magic Utilities или удалите конфликтующее программное обеспечение.

Смотрите инструкции для вышеупомянутых решений ниже.

Исправлена ​​прокрутка Magic Mouse 2, не работающая в Windows 10

1. Установите AppleWirelessMouse64.exe из Boot Camp
2. Установите магические утилиты
3. Удалить конфликтующее программное обеспечение

1. Установите AppleWirelessMouse64.exe из Boot Camp

1. Многие пользователи исправили прокрутку Magic Mouse, переустановив драйвер для мыши из Boot Camp. Для этого пользователям необходимо загрузить Boot Camp, нажав Загрузить на странице программного обеспечения Boot Camp Support.
2. Откройте окно проводника, нажав клавишу Windows + горячую клавишу E.
3. Затем откройте папку, в которую входит загруженный BootCamp ZIP.
4. Выберите ZIP-архив BootCamp и нажмите кнопку Извлечь все .
5. Нажмите Обзор , чтобы выбрать папку для извлечения ZIP-файла.
   
6. Выберите параметр Извлечь .
7. Откройте путь \ BootCamp5.1.5621 \ BootCamp \ Drivers \ Apple в проводнике.
8. Нажмите AppleWirelessMouse64.exe в папке Apple, чтобы переустановить драйвер.

2. Установите магические утилиты

Пользователи подтвердили, что они исправили прокрутку Magic Mouse 2 с помощью Magic Utilities. Пользователи Magic Utilities могут попробовать пробную версию на 28 дней. Однако после этого пользователям необходимо будет приобрести подписку на программное обеспечение сроком на один или два года. Таким образом пользователи могут добавлять Magic Utilities в Windows.

1. Нажмите MagicUtilities-Setup-3.0.7.0-Win10.exe на странице загрузки программного обеспечения, чтобы получить установщик для Windows 10.
2. Откройте мастер настройки Magic Utilities.
3. Выберите НЕТ, мой компьютер не является компьютером Apple .
4. Перезагрузите Windows после установки Magic Utilities.

3. Удалите конфликтующее программное обеспечение

Более общие ошибки прокрутки мыши могут быть связаны с конфликтом стороннего программного обеспечения. Таким образом, некоторым пользователям может потребоваться удалить конфликтующее стороннее программное обеспечение для мыши, чтобы исправить прокрутку Magic Mouse 2. Следуйте инструкциям ниже, чтобы удалить конфликтующее программное обеспечение.

1. Нажмите правую кнопку “Пуск” и выберите Выполнить .
2. Введите “appwiz.cpl” в разделе “Выполнить” и нажмите ОК , чтобы открыть окно удаления.
   
3. Затем выберите любое другое программное обеспечение для мыши, указанное в списке, которое может конфликтовать с Magic Mouse.
4. Нажмите кнопку Удалить , чтобы удалить выбранное программное обеспечение.
5. Кроме того, пользователи могут очистить загрузочную Windows, чтобы убедиться, что нет никаких программ, конфликтующих с Magic Mouse. Для этого введите «msconfig» в «Выполнить» и нажмите ОК .
6. Выберите параметры Выборочный запуск , Загрузить системные службы, и Использовать исходную конфигурацию загрузки на вкладке Общие.
   
7. Снимите флажок Загрузить элементы автозагрузки .
8. Установите флажок Скрыть все службы Microsoft на вкладке Службы.
   
9. Затем нажмите кнопку Включить все и выберите параметр Применить .
10. Нажмите ОК , чтобы закрыть утилиту настройки системы, а затем нажмите кнопку Перезагрузить .

Вышеуказанные разрешения, вероятно, исправят прокрутку Magic Mouse 2 для большинства пользователей. Однако, если необходимы дальнейшие исправления, это может быть аппаратная проблема. В этом случае пользователи могут вернуть периферийные устройства Magic Mouse 2 в Apple для ремонта, если они находятся в пределах годичного гарантийного срока.

Question: Q: MagicMouse2 not scrolling in Win 10 Bootcamp

Has anyone got a resolution to this. I have tried various. Only thing I find that works is Magic Mouse Utilities which you can trial for 30 days. I have tried the ‘brigadier’ fix and also installing the drivers from the latest bootcamp. Anyone got any tried and tested resolution?

Thanks in advance

MacBook Pro 13”, macOS 10.15

Posted on Apr 30, 2020 10:33 AM

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• What is the year/model of your Mac (do not post the serial number)?
• Can you elaborate on the scrolling issue?

Apr 30, 2020 10:55 AM

its a 2019 MacBook Pro. So the mouse connects via bluetooth fine and I can operate the mouse with mouse movement and left and right clicking. The issue is there is no scrolling with the mouse. As I eluded to earlier, the mouse works in all aspects with the Magic Mouse Utility.

The issue is only on Windows 10 bootcamp, it works fine on MacOS. Hope this is the information you were after.

May 1, 2020 12:08 AM

Is the MM2 recognized as a three-button Mouse by Windows?

May 1, 2020 5:42 AM

I know ‘what’ you mean but not sure how to determine that.

May 3, 2020 6:24 AM

Check in Windows Settings or Windows Device Manager.

May 3, 2020 8:46 AM

please see attached from Device Manager and Bluetooth settings.

May 4, 2020 4:48 AM

Is this configured as a three-button Mouse?

May 4, 2020 11:10 AM

the only info I can see is what I put in the screen shots above unless you can advise where to look.

May 4, 2020 1:08 PM

Do you have the Apple Multi-Touch driver installed? On my Mac, it is working properly, and I can scroll, by moving my fingers up and down the glass surface.

May 4, 2020 3:49 PM

it doesn’t look like it. See attached pic. Both show the same.

May 7, 2020 5:23 AM

Do you have any other Mice connected to the Mac?

May 7, 2020 4:16 PM

I have had a USB connected to it previously but currently there is only the Magic Mouse. I currently have Magic Mouse Utilities (MMU) installed which I am using the trial version and it operates the mouse as it should ie with the scrolling. When this is turned on (I have been disabling it for trouble shooting), what I have noticed is that I get the attached in dev man. Also if I disable MMU after the mouse connects and is working fine, the mouse will continue to work fine until next re-boot and then I only get the mice as per my previous posting. So it looks like it is definitely the lack of the ‘on Apple Muti-Touch’ driver that is missing unless I have MMU activated.

May 8, 2020 3:37 AM

Temporarily uninstall/remove MMU, install the Apple Multi-Touch driver and test.

Question: Q: No scrolling with a Magic Mouse in Windows 10.

Unfortunately, I still have to run Windows occasionally as some software for work only runs in Windows. I’ve upgraded from Windows 7 to Windows 10. Seems the scrolling capability in the Magic Mouse has «disappeared» in W10. Any suggestions to get it back?

MacBook Air, OS X Yosemite (10.10.4)

Posted on Aug 1, 2015 2:10 AM

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did you install the bootcamp drivers required to use the various apple spec stuff after you installing w10 ?

if not do that, officially only win8.1 is supported so you have to hope the win8.1 drivers works otherwise you need to wait for next version of bootcamp

Aug 1, 2015 4:41 AM

You just need to reinstall the Boot Camp driver for the mouse in Windows 10. I was experiencing the same issue and did a quick reinstall of just the mouse driver.

I already had a folder with the lasted Boot Camp drivers on my Windows drive. I just went to the folder, and then went to the path BootCamp/Drivers/Apple and double-clicked on the AppleWirelessMouse64 driver to install.

Aug 1, 2015 4:49 AM

Just reinstalling the Apple Wireless Mouse driver didn’t work for me. However, I did a complete Bootcamp driver reinstall and that did the trick. It turned out that it was the Bluetooth driver I needed. For some reason before the reinstall Windows 10 wasn’t even listing Bluetooth devices in its Settings.

Aug 7, 2015 6:37 AM

Thanks everyone! As Emma did, I ended up having to re-install all the drivers with Bootcamp.

Aug 8, 2015 12:31 AM

I did not update the drivers and directly installed windows 10(as there was this option comiing on the bottom right of my screen).

Then after installing i realised that the scrolling is not working.

I read everywhere that apple has released the drivers to support windows 10.

Does this mean i have to update the drivers and then again reinstall windows on my mac? i dont want to do that. its a long process.

Aug 23, 2015 7:24 AM

Now that the drivers are updated and support windows 10, what do i have to do so as to make the mouse scrolling work on my windows 10?

i have already installed windows 10 i.e before the bootcamp driver’s update were released by apple.

Aug 23, 2015 7:27 AM

Why does every place I go to recommend this link? All they have there is «Open Bootcamp Assistant and download a 600Mb disc image onto a drive you need to format for this purpose»

How does that compare with «How to fix the mouse driver?»

All I want is a link to the download, not instructions on how to go to the store to buy a new flash drive, come home, boot to my Mac and create an installation partition, download the Windows ISO and and and and. i just want the drivers. Is there no way to get the drivers only?

APPLE MAGIC MOUSE 2 has stopped scrolling after upgrading to Windows 10

Replies (5) 

I realize the inconvenience you are facing. Let me help you in resolving the issue.

I like to inform you that this issue might occur because of incorrect settings or incompatible drivers. Let’s try to follow the below mentioned steps and check if that helps.

Method 1: Hardware and devices troubleshooter

The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with the display adapter. Refer top these steps:

1. Press “Windows key + X” Open “Control Panel”

2. Click on Troubleshooting and select the view all option on the left pane.

3. Click on Hardware and devices troubleshooter and follow the prompts.

Method 2: If the issue persists, update the device driver from Device manager by following the steps below and check if the issue is resolved.

1. Press Window logo + X keys on the keyboard and select Device manager from the context menu.
2. Expand Keyboard option to update keyboard drivers and Mice and other pointing devices for mouse drivers.
3. Right click on the driver and select Update this software option from the context menu.
4. Follow the on-screen instruction and wait for the update to complete.
5. After the update is complete, check if the changes are effective.

Method 3: If the issue persists, I suggest you to install the drivers in compatibility mode and check if that helps.

1. Download the mouse driver from the manufacturer’s website

2. Right-click on the driver setup file and click on ‘properties’.

3. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8.1 operating system from the drop down menu and proceed with the installation.

4. Once this is done, restart the computer and check if the issue persists

Keep us posted on Windows related queries and we will be happy to assist you further.

Apple Magic Mouse/Bluetooth Mouse Scroll Not Working Windows 10

Replies (43) 

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Welcome to the Microsoft Community.

We apologize for the inconvenience caused to you. I suggest you to check the status of Bluetooth in device manager.

Method 1: Check Device Manager.

Press Windows + X, click on Device Manager.

Check for any exclamation marks in there.

If exclamations mark are there on any device name, try to update them by right clicking on them.

Method 2 : Run Hardware and Device troubleshooter.

Press Windows + W, Type troubleshooting.

From the search list, click on troubleshooting

On the left pane, click on view all.

From the list click on hardware and devices troubleshooter.

Follow on screen instructions to complete the troubleshooting.

Follow the steps in the link given below and check if it helps.

Why isn’t Windows finding my Bluetooth or other wireless device?

Note: The link above also applies to Windows 10.

Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

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This solution hasn’t worked showing

Bluetooth USB Host controller doesn’t have a driver error code 28

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Sorry that you are having problems with your Bluetooth devices. If you haven’t already, let’s see if we can update or find the driver you need.

For the Bluetooth USB Host controller in Device Manager, click on the Update Driver button and walk through the wizard. That should find the drivers you need for the Bluetooth USB Host Controller.

If that doesn’t work, can you reply here and add in the Hardware IDs found on the Details tab, and select Hardware IDs from the dropdown.

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