Fix problems in Windows Search

If Windows Search is unresponsive or the search results don’t appear as expected, try any of the following solutions in this article.

If you’re running Windows 10 May 2019 Update (version 1903) or later versions and Windows can detect a problem, we’ll run the Search troubleshooter automatically. This troubleshooter will reset Windows Search back to the default experience. View your troubleshooter history under Settings > Update & Security > Troubleshoot > View History. Follow the steps below if your issue is still not resolved.

Original product version: В Windows 10 — all editions
Original KB number: В 4520146

Check for updates

Windows 10 lets you choose when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see any available updates, select the Start button, and then go to Settings > Update & Security > Windows Update > Check for updates. Install any available updates, and then restart your computer if the updates require it.

For more information, see Update Windows 10.

Run the Search and Indexing troubleshooter

Your PC automatically indexes content to deliver faster search results. Learn more about Search indexing in Windows 10.

Use the Windows Search and Indexing troubleshooter to try to fix any problems that may arise. To use the troubleshooter, follow these steps:

1. Select Start, then select Settings.
2. In Windows Settings, select Update & Security >Troubleshoot. Under Find and fix other problems, select Search and Indexing.
3. Run the troubleshooter, and select any problems that apply. Windows will try to detect and solve them.

You can also use a command prompt to open the troubleshooter. Press Windows logo key+R, enter cmd in the Open box, and then select OK. At the command prompt, run the following command:

Restart Windows Search or your device

End the SearchUI process to restart Windows Search by following these steps:

1. Press Ctrl+Alt+Delete, and select Task Manager.
2. In the Task Manager window, select the Details tab.
3. In the Name column, right-click SearchUI.exe, and then select End task.
4. When you’re prompted to end SearchUI.exe, select End process.

The Windows Search process will automatically restart the next time that you search.

If this solution doesn’t fix your problem, try restarting your device. Restarting will also install any pending updates.

You may want to bookmark this page before you restart.

Reset Windows Search

Try resetting Windows Search by using the method that’s appropriate for your version of Windows.

To determine which version of Windows your device is running, follow these steps:

Select Start > Settings > System > About.

Under Windows specifications, check which version of Windows your device is running.

Resetting Windows Search does not affect your files. However, it may temporarily affect the relevance of search results.

Windows 10, version 1809 and earlier

If the Windows 10 October 2018 Update or an earlier update is installed, reset Cortana to reset Windows Search by following these steps:

1. Select Start, right-click Cortana, select More, and then select App settings.
2. In the Cortana settings, select Reset.

Windows 10, version 1903 and later

If the Windows 10 May 2019 Update or a later update is installed, use Windows PowerShell to reset Windows Search by following these steps:

You must have administrator permissions to run this script.

Download the ResetWindowsSearchBox.ps1 script from the Reset Windows Search PowerShell script, and save the file to a local folder.

Right-click the file that you saved, and select Run with PowerShell.

If you’re asked the following question, select Yes.

Do you want to allow this app to make changes to your device?

The PowerShell script resets the Windows Search feature. When the word Done appears, close the PowerShell window.

If you receive the following error message:

Cannot be loaded because running scripts is disabled on this system

enter the following command on the command line of the PowerShell window, and then press Enter:

The current policy appears in the window. For example, you might see Restricted. We recommend that you note this value because you’ll have to use it later.

Enter the following command on the command line of the PowerShell window, and then press Enter:

You’ll receive a warning message that explains the security risks of an execution policy change. Press Y, and then press Enter to accept the change.

To learn more about PowerShell execution policies, see About Execution Policies.

After the policy change is completed, close the window, and then repeat steps 2-4. However, when the Done message appears this time, DON’T close the PowerShell window. Instead, press any key to continue.

Revert to your previous PowerShell execution policy setting. Enter the following command on the command line of the PowerShell window, press the Spacebar, enter the policy value that you noted in step 5, and then press Enter:

For example, if the policy that you noted in step 5 was Restricted, the command would resemble the following one:

You’ll receive a warning message that explains the security risks of an execution policy change. Press Y, and then press Enter to accept the change and revert to your previous policy setting.

Close the PowerShell window.

If your organization has disabled the ability to run scripts, contact your administrator for help.

Help us improve Search in Windows 10

If the previous suggestions don’t fix the problem, let us know by sending feedback in the Feedback Hub. Provide details, such as a description of the problem, screenshots, log files, and any other information that might be helpful. In the Feedback Hub, select the appropriate category and subcategory. In this case, submit your feedback in the Cortana and Search category.

Windows 10 Start Menu Search Not Working? Here Are Some Fixes

The Windows Start Menu search used to be simple – tiles and Cortana did not get in the way of you perusing your PC for the files you want. Things got a bit messy in Windows 10, but recent updates have removed issues like Cortana from the feature, and the May 2019 update revamped the search interface, making your searches feel a bit more detailed and granular.

With Cortana out of the way, the Start menu search is a bit more stable and less bloated. Still, it can sometimes stop working, so we’re here to give some pointers on how to fix it.

1. Roll Back Windows 10 Update

It’s quite often the case (as you’ll see throughout this list) that the Start menu search bar can stop working after a Windows 10 update. Sometimes a solution can be found despite the new Windows update, but if you want to play things safe, then you can always undo the Windows 10 update, taking you back to the last-updated version of Windows.

To do this, go to Windows Update (Settings -> Update & Security -> Windows Update).

From here, click “View update history -> Uninstall updates.”

In the list, organize the updates by their “Installed On” date, right-click the most recent update, then click Uninstall.

We’re constantly keeping track of the latest Windows 10 update problems, so visit this article if you have related issues.

2. Enable Background Apps

Ever since the Creator’s Update back in 2017, there’s been a bug affecting some Windows 10 users, involving the running of the Windows app in the background. Specifically, disabling the option to “Let apps run in the background” in Windows 10 would have the unintended effect of rendering the Start menu search function useless.

This bug exists to this day, so you need to make sure that you have the “Let apps run in the background” master switch set to “On.”

To do this, go to “Settings -> Privacy -> Background apps,” then make sure the “Let apps run in the background” switch is set to “On.” From this same screen, you can individually disable any and all Windows apps from running in the background, but it’s crucial to keep that master switch on.

3. Rebuild the Index

There’s a possibility that the search indexing files in your Windows Search have become corrupted, therefore disabling the Search function. Some people have reported this problem since the Windows 10 May Update (v1903) and the following as a possible solution.

Our next tip shows you how to use the Windows Troubleshooter for search and indexing, but first you can try rebuilding the index, which should eliminate any corruptions.

To do this, go to Control Panel, switch on “Large icons” at the top-right corner, then click “Indexing Options -> Advanced.”

Finally, click Rebuild in the Advanced Options window. Click OK on the pop-up that tells you this may take some time and wait for the process to complete.

4. Run Windows Troubleshooter

The simplest solution is to use the tools built into Windows to help you out. Granted, this is far from a 100 percent solution, but it’s a quick one, so it’s worth a shot.

1. Navigate to the Control Panel. (Click Start, then scroll down the Windows System folder, and you’ll find it there.)

2. Change the view to “Large icons” or “Small icons” if it hasn’t been already, then click “Troubleshooting -> System and Security -> Search and Indexing.”

3. Click “Next” in the Troubleshooter, then check the box that applies to your issue (most likely “Files don’t appear in search results,” though if your Windows Search is working, albeit slowly, you should tick the third box down).

4. Finally, click Next to run the scan, which will automatically attempt to fix any problems.

5. Use the System File Checker

Given that this is one of the simplest things you can do to try and repair your Start menu search, we recommend trying it first. Open an elevated Command Prompt (right-click Command Prompt, then “Run as administrator”), then type the following command:

This will scan your system files for any errors and corruptions and automatically attempt to fix them. Give that the Start menu search is a system process, any errors in it should be detected by using the SFC utility.

In addition, running the SFC utility in Windows 10 Safe Mode could solve the problem for you, so that’s worth a shot if doing it in regular Windows 10 fails.

6. Disable/Restart Third-Party Antivirus, Enable Windows Firewall

To be clear, we’re not suggesting here that you should disable and completely remove all third-party antivirus software from your device, but based on feedback here and across the Internet, certain programs cause Windows Search to malfunction. Avast is one culprit, so try uninstalling that if you have it, then find an alternative if need be. (Windows Defender itself has become a viable, secure option in recent years.)

You could just try disabling your Avast shields temporarily, which should get the Start menu search back. In the case of Avast at least, once you switch the shields back on, the Start menu search may continue working as it should.

On the other hand, enabling Windows Firewall has also helped some users. It seems that Search and indexing is oddly sensitive to your security settings, so tinkering around with them by enabling and disabling things may yield results.

7. Move or Rebuild Swapfile.sys

The Pagefile and Swapfile are two inextricably linked and important functions of Windows 10. The pagefile relieves the weight from your PC RAM by allocating a certain amount of hard drive space to functioning as RAM should you run low on memory. The swapfile performs the same function but specifically for Modern Windows apps, so it’s more targeted in its scope.

Seeing as Cortana is a Modern Windows app, you can try rebuilding the Swapfile to kickstart it – and your Start menu search – back into action. This will also involve rebuilding the Pagefile, as the Swapfile is directly dependent on the Pagefile.

If you want to try this, read our guide on how to move and modify your Pagefile (and therefore Swapfile). While we don’t recommend outright disabling the Pagefile, you can move it to another drive to effectively “restart” it. Or, if you want it on the original drive, you can disable it, reboot your PC, then re-enable it after you’ve rebooted.

If your Start menu search still isn’t working after this, the next tip is a good one to follow up with.

8. Restart Windows Explorer

It goes without saying that the first thing you should try is rebooting your PC, but if that fails, then the slightly more niche solution is to restart the Windows Explorer process. This is responsible for managing files on your PC as well as the smooth functioning of the Start menu.

Press Ctrl + Shift + Esc to jump straight into Task Manager, click “More details” in the bottom-left corner if that hasn’t been selected already, then scroll down to Windows Explorer, right-click it, and hit “Restart.” Have a moment of panic as it looks for a second like your computer might crash, then breathe a sigh of relief as you see that it’s still working, and your Start menu Search button is hopefully fixed!

9. Check Windows Search Service

Another reason why your Start menu search may not be working is because the Windows Search service is not running. Windows Search service is a system service and runs automatically on the system startup.

Check whether the service is running by hitting Win + R , typing services.msc , then scrolling down to find it. If it says “Running” in the Status column, it’s running (obviously). If not, you’ll have to start it manually.

Right-click “Windows Search” and then click “Properties.”

In the Properties window, click on the “Start” button to start the service. Also, make sure that the Startup type is set to “Automatic” or “Automatic (Delayed Start).” This ensures that the service will automatically start at every system startup. Once you are done with the changes, click “OK.”

Once the service has been started, this is what it looks like in your Services window. For me, this method worked perfectly.

Is the Start Menu giving you trouble beyond the Search button? Check out our more general guide on how to fix a broken Start menu in Windows 10.

10. Repair Windows Installation

Before you start worrying that this will delete all your personal data and files, there’s a way to refresh your Windows installation while keeping your vital data. It’s obviously still a more extreme measure than some others others on this list, so scroll down to other headings if you want to try some other solutions first.

First, create a bootable Windows 10 installation disk or USB, then launch it. Follow the instructions to upgrade your Windows 10 installation and make sure that on the “Ready to install” screen that you’ve chosen the option to “Keep personal files and apps.” If it’s not selected by default, click “Change what to keep,” then select “Keep personal files and Window settings.” Click Install, and the latest version of Windows 10 will be installed while holding on to all your data.

This will also reinstall the core files responsible for the Start menu search and therefore fix it.

11. Or Try “Everything” as a Workaround

If these fixes still haven’t solved your problem, then it may be time for a workaround. Void Tools has released an excellent and very lightweight tool called “Everything” which indexes and searches all the files on your computer instantly.

Related:

Content Manager at Make Tech Easier. Enjoys Android, Windows, and tinkering with retro console emulation to breaking point.

4 comments

Thanks for your clear, followable instructions!

Two problems for me are:

1) WHERE is the START “SEARCH” field? When I open START, there isn’t one, but I don’t know exactly where it would show up if it were present. It’s not in the alphabetical list of items in START. The search in my Windows Explorer never works (that is, it never finds what I am looking for although I know it is there), although this search box is present on the top toolbar. There is a search field in the bottom taskbar, right next to the START icon…could that be the one that the article is helping us to fix?

2) The order of the remedies is confusing. Currently, #8 method should (according to the author) be #1, but the reader doesn’t get to it until he or she has tried the previous seven options.

A screenshot of the SEARCH field as it should be, when it is present, would go a long way to clarifying what it is we are trying to “fix.”

Thank you for a very complete article.

I have been dealing with this issue for some time and have tried many suggested fixes with no result.

Option 5: Scannow – resolved the problem immediately.

Everything working perfectly again, thanks.

Thanks a lot I fixed it after trying all the steps here but don’t know which one fixed it though thanks

This is a great article, unfortunately I have not resolved it yet though.

I am guessing it is because of the intrusive, and often damaging, Windows Updates because the search option on my taskbar worked absolutely perfect a few months ago. It now shows the search box then disappears within a second.

Windows Updates are a pointless joke. The most recent one that was forced upon me was simply to update a character within a Japanese language font that I never use.

As well as Windows 10 I also have a Vista machine. I disabled updates on this machine 10 years ago and it has never caused an issue.

Windows updates should be offered with details of what it is for, and an option to accept or decline.

That gives the choice – “If it ain’t broke, don’t fix it!”