Windows Server 2012R2 Updates failing with error 800F0922
This has been happening to all of my Windows Server 2012R2 Servers for a month or so now. It seems that the Monthly Security and Quality Rollups are the offenders, but sometimes others fail as well. The servers are VMware 6.0 VMs and normally updates are managed by Kace K1000. For the purposes of troubleshooting this issue however I have Kace updates disabled.
No matter what way I try to install the updates, manually by downloading them from MS or through Windows Update the updates install, prompt me for reboot, and then the OS rolls them back when it boots back up. It then tries the update again and begins its cycle of failure all over. All in all the failure cycle takes about 30-40 minutes; it’s been extraordinarily frustrating.
So here’s what I’ve tried.
I’ve spent more or less the whole week working on this and have gotten nowhere. The 800F0922 error code is supposedly related to secure boot being erroneously enabled in UEFI but these are VMs built with a BIOS firmware. I’ve checked the UEFI on the VMware host machine because I thought maybe it was a setting coming from the hypervisor level, but secureboot is not enabled there either.
I’ve done the normal windows update troubleshooting tricks, rebuilt the C:\Windows\SoftwareDistribution directory, tried with all services disabled in a clean boot environment, reregistered dlls, run sfc /scannow (no errors were found), run dism /online /cleanup-image /restorehealth, I also got creative and tried installing the BitLocker feature to see if that was of any help.
All in all nothing I have done has gotten me anywhere. I’m in exactly the same spot I was in when I began looking into this. I haven’t even been able to positively identify the issue as a Windows one or a VMware one.
If anyone has run into this before or has any advice I’d be extraordinarily grateful.
Server 2012 windows updates fail
Вопрос
I have finished doing the following fixes and still I get the same error message.
I have run and or check and fixed the following:
Time and date are fine.
DISM.exe /Online /Cleanup-image /Restorehealth
The Operation completed successfully.
Ran the WindowsUpdateDiagnostics.diagcab utility several times with reboots. It says it fixed 3 issues and I still the same error.
In the Windows Updates – “Choose your Windows Update settings, I have tried several different options with or without the boxes checked. No luck.
Firewall is turned off and ports 80 and 443 are open.
Antivirus Vipre has been stopped and disabled.
Ran MalwareBytes and no errors were detected; also Windows Defender is not installed.
This is a DC in our production environment, so I cannot reinstall the O/S at this time or do some type of restore.
Все ответы
Can you try thi fix
I’ve been having a similar problem recently within the last month with Windows Updates. My problem was related to our proxy server. I had to set WinHTTP to use the proxy. To do this, open a command prompt as an administrator. Type «netsh winhttp show proxy». This will show your current proxy settings. In my case, it was set to direct access (no proxy server), which has always worked but for some reason decided to quit working recently on a few servers. I then type in «netsh winhttp import proxy source=ie» which will import the proxy settings from IE and use them for winhttp. I then was able to run Windows Updates. At the end, I changed this back by typing «netsh winhttp reset proxy» which resets it back to direct access. This setting has caused me other «weird» issues such as the exchange management shell not opening, so I only turn it on to do windows updates and then disable it after.
By the way, if you open C:\Windows\WindowsUpdate.log, you will find a lot of useful information which will be «live» while you are running it. You just need to close and reopen to refresh it and scroll to the bottom for the most recent information. This can help troubleshoot.
One last thing worth checking which has also bit me a few times is to check the date/time in the BIOS. I’ve had it set to a different country and it was 12+ hours off even though within Windows the date/time was correct. Once I corrected it and had them in sync, I was able to run Windows Updates.
Hope that helps. Good luck.
Thanks for the reply, but we do not use proxy servers. Also the time/date time zone is correct.
And I have deleted those directories around 4 times now. Always get the same error.
OK, now I deleted the windowupdate.log file and the C:\Windows\SoftwareDistribution\ directory and ran Windows Update to get a fresh log file. So here is the end of that new log file with errors messages
2015-08-10 10:55:38:196 984 b80 Agent SyncUpdates adding 0 visited app categories
2015-08-10 10:55:38:196 984 b80 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 54; does use network; is at background priority
2015-08-10 10:55:38:368 984 b80 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 54) stopped; does use network; is at background priority
2015-08-10 10:55:38:368 984 b80 IdleTmr WU operation (CAgentProtocolTalker::GetExternalCabFileLocations) started; operation # 55; does use network; is at background priority
2015-08-10 10:55:38:430 984 b80 IdleTmr WU operation (CAgentProtocolTalker::GetExternalCabFileLocations, operation # 55) stopped; does use network; is at background priority
2015-08-10 10:55:39:680 984 b80 Agent Reading cached app categories using lifetime 604800 seconds
2015-08-10 10:55:39:680 984 b80 Agent Read 0 cached app categories
2015-08-10 10:55:39:680 984 b80 Agent SyncUpdates adding 0 visited app categories
2015-08-10 10:55:39:696 984 b80 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 56; does use network; is at background priority
2015-08-10 10:55:39:821 984 b80 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 56) stopped; does use network; is at background priority
2015-08-10 10:55:39:821 984 b80 IdleTmr WU operation (CAgentProtocolTalker::GetExternalCabFileLocations) started; operation # 57; does use network; is at background priority
2015-08-10 10:55:39:868 984 b80 IdleTmr WU operation (CAgentProtocolTalker::GetExternalCabFileLocations, operation # 57) stopped; does use network; is at background priority
2015-08-10 10:55:48:086 984 b80 Agent Reading cached app categories using lifetime 604800 seconds
2015-08-10 10:55:48:086 984 b80 Agent Read 0 cached app categories
2015-08-10 10:55:48:086 984 b80 Agent SyncUpdates adding 0 visited app categories
2015-08-10 10:55:48:102 984 b80 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 58; does use network; is at background priority
2015-08-10 10:55:48:211 984 b80 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 58) stopped; does use network; is at background priority
2015-08-10 10:55:48:211 984 b80 IdleTmr WU operation (CAgentProtocolTalker::GetExternalCabFileLocations) started; operation # 59; does use network; is at background priority
2015-08-10 10:55:48:274 984 b80 IdleTmr WU operation (CAgentProtocolTalker::GetExternalCabFileLocations, operation # 59) stopped; does use network; is at background priority
2015-08-10 10:56:41:024 984 b80 Agent Reading cached app categories using lifetime 604800 seconds
2015-08-10 10:56:41:024 984 b80 Agent Read 0 cached app categories
2015-08-10 10:56:41:024 984 b80 Agent SyncUpdates adding 0 visited app categories
2015-08-10 10:56:41:039 984 b80 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 60; does use network; is at background priority
2015-08-10 10:56:41:164 984 b80 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 60) stopped; does use network; is at background priority
2015-08-10 10:56:41:180 984 b80 IdleTmr WU operation (CAgentProtocolTalker::GetExternalCabFileLocations) started; operation # 61; does use network; is at background priority
2015-08-10 10:56:41:227 984 b80 IdleTmr WU operation (CAgentProtocolTalker::GetExternalCabFileLocations, operation # 61) stopped; does use network; is at background priority
2015-08-10 10:56:49:540 984 b80 Agent Reading cached app categories using lifetime 604800 seconds
2015-08-10 10:56:49:540 984 b80 Agent Read 0 cached app categories
Server 2012 windows updates fail
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Question
I have set up a virtual network with two virtual machines. The first VM is Server 2008 R2 and is set up as a domain controller. The second VM is Server 2012 R2, and has been joined to the domain. The DC (TestVM1) is also set up as a DNS server. From TestVM2 (Server 2012 R2), I am able to log in using a domain login, and I am able to browse to a public website.
I was able to run Windows Updates from TestVM1, but when I attempt to run Windows Updates from TestVM2, it fails.
The Windows Update client shows «Error(s) found:» and «Code 8024402F».
Errors in WindowsUpdate.log include
2014-10-17 18:26:14:235 800 950 Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-10-17 18:26:26:238 800 950 Misc WARNING: Send failed with hr = 80072ee7.
2014-10-17 18:26:26:238 800 950 Misc WARNING: Proxy List used: Bypass List used : Auth Schemes used :
2014-10-17 18:26:26:238 800 950 Misc WARNING: Send request failed, hr:0x80072ee7
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestUsingProxy failed for . error 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CID failed. error 0x80072ef3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Provider for error reporting, hr = 0X80072EF3
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CCC failed. error 0x80072ef3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Country for error reporting, hr = 0X80072EF3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: Failed to download cab file from http://download.windowsupdate.com/c/msdownload/update/others/2014/08/13518740_b1b71791444e5dec0018bcd60303445108442c12.cab with error 0x8024402c
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 34, Old Count = 60
2014-10-17 18:26:26:317 800 950 PT + SyncUpdates round trips: 1
2014-10-17 18:26:26:317 800 950 PT WARNING: Sync of Updates: 0x8024402f
2014-10-17 18:26:26:317 800 950 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-17 18:26:26:317 800 950 Agent * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-17 18:26:26:317 800 950 Agent * WARNING: Exit code = 0x8024402F
This is blocking further work. Assistance would be greatly appreciated.
All replies
In most cases, the above errors are caused by small interruptions in communications between the computer to be updated and the update to be downloaded. These issues usually resolve themselves. Before you try the troubleshooting the error codes, try one or both of the following.
Exit Windows Update, wait 10 to 15 minutes, and then restart Windows Update to check for updates.
Turn on Windows Automatic Update so that updates are installed automatically every 24 hours.
If that fails, please try the following :
1. Click on Start, and then click Run.
2. Type cmd in the Open box to get a DOS prompt.
3. Type «net stop wuauserv» without the quotes at the command prompt, and press
Enter.
4. Delete (or put in recycle bin) the contents of
C:\WINDOWS\SoftwareDistribution (but not the SoftwareDistribution folder)
5. Type net start wuauserv at the command prompt, and press Enter.
6. Now try Windows Update again.
Tried to run Windows update and it failed again in the same manner. (Log showed it had also failed at about 4:30 AM EST)
Stopped the service, deleted the files, started the service, ran Windows Update, got the same failure.
Again tried steps Mekh suggested. No joy.
ReportingEvents.log from time last message and this:
<8bedb9d9-6b02-4307-b471-964b9ee19027>2014-10-18 08:35:31:931-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdatesWuApp Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
<0a55f1fd-bca9-4bf6-af71-55f0b9d1ea65>2014-10-18 13:36:00:765-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
<7f38d0bc-c04d-4bfe-98fa-07da43ec91de>2014-10-18 23:36:41:605-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
<29943982-596d-44ff-8130-bf059a3fb843>2014-10-19 14:38:12:003-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
<89cc9d99-b535-42f3-b681-ece3110edab6>2014-10-19 19:38:31:624-0400 1 149 [AU_UNABLE_TO_CONNECT] 102 <00000000-0000-0000-0000-000000000000>0 0 AutomaticUpdates Failure Software Synchronization Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
Have you configured anything on the TESTVM2?
The error code 0x8024402F usually occurs when there is connection issues with the Internet.
Verify you are connected to internet.
Make sure that Windows Firewall is turned on.
Disable all third-party firewalls [if any] temporarily.
I can open IE on TESTVM2 and connect to the internet.
Windows Firewall is turned on.
There are no 3rd party firewalls.
I have done very little to the VM since installing it.
1) I added Process Explorer
2) I added some shortcuts (Command Prompt, Notepad, Process Explorer) to the desktop
Windows Update continues to fail. Last attempt was at 5:46 PM EDT.
I would recommend you to spin up another testvm and join it to the DC and check if you can run the updates.
If the updates go through, you can delete the TESTVM2.
Just spun up another VM. Used image «a699494373c04fc0bc8f2bb1389d6106__Windows-Server-2012-R2-201409.01-en.us-127GB.vhd» (as I did previously). Verified that I can connect to a web site on the internet with IE.
This time tried to run Windows Update before joining the VM to the local domain. No joy.
WU succeeded in getting a cab file from:
The web server fe2 is running a local cert for the web site.
Tried stopping wuauserv, deleting the contents of C:\WINDOWS\SoftwareDistribution and restarting wuauserv. Still no joy.
I created a Testvm using the same image and the updates are going through. So, I am trying to involve someone familiar with this topic to further look at this issue.
Could you please let me know the VM size and the region?
I am having the exact same issue. Fresh build of Server 2012 R2 from the Microsoft Volume Licensing ISO. I tried before and after joining to the domain. Same error every time. Firewall is turned off. No AV. We do have a cloud proxy service, but I bypassed that as a test and got the same error message. I also tried to stop wuauserv and cleaning out the folder and starting it back up. No joy as well. My logs are below:
2014-10-28 14:28:46:104 696 4a4 AU ########### AU: Uninitializing Automatic Updates ###########
2014-10-28 14:28:46:104 696 4a4 WuTask Uninit WU Task Manager
2014-10-28 14:28:46:198 696 4a4 Service *********
2014-10-28 14:28:46:198 696 4a4 Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-10-28 14:28:46:198 696 4a4 Service *************
2014-10-28 14:29:24:198 696 5c8 Misc =========== Logging initialized (build: 7.9.9600.17092, tz: -0400) ===========
2014-10-28 14:29:24:198 696 5c8 Misc = Process: C:\Windows\system32\svchost.exe
2014-10-28 14:29:24:198 696 5c8 Misc = Module: c:\windows\system32\wuaueng.dll
2014-10-28 14:29:24:198 696 5c8 Service *************
2014-10-28 14:29:24:198 696 5c8 Service ** START ** Service: Service startup
2014-10-28 14:29:24:198 696 5c8 Service *********
2014-10-28 14:29:24:214 696 5c8 Agent * WU client version 7.9.9600.17092
2014-10-28 14:29:24:214 696 5c8 Agent * Base directory: C:\Windows\SoftwareDistribution
2014-10-28 14:29:24:214 696 5c8 Agent * Access type: No proxy
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Agent * Network state: Connected
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is <00000000-0000-0000-0000-000000000000>
2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is <9482f4b4-e343-43b6-b170-9a65bc822c77>
2014-10-28 14:29:24:542 696 5c8 DtaStor Data store successfully created
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing global settings cache ***********
2014-10-28 14:29:24:542 696 5c8 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-10-28 14:29:24:542 696 5c8 Agent * WSUS server:
2014-10-28 14:29:24:542 696 5c8 Agent * WSUS status server:
2014-10-28 14:29:24:542 696 5c8 Agent * Target group: (Unassigned Computers)
2014-10-28 14:29:24:542 696 5c8 Agent * Windows Update access disabled: No
2014-10-28 14:29:24:542 696 5c8 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2014-10-28 14:29:24:542 696 5c8 WuTask WuTaskManager delay initialize completed successfully..
2014-10-28 14:29:24:542 696 5c8 Report WARNING: Failed to initialize event uploader for new server <9482f4b4-e343-43b6-b170-9a65bc822c77>with hr = 8024043d.
2014-10-28 14:29:24:542 696 5c8 Report CWERReporter::Init succeeded
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-10-28 14:29:24:542 696 5c8 DnldMgr Download manager restoring 0 downloads
2014-10-28 14:29:24:557 696 5c8 AU ########### AU: Initializing Automatic Updates ###########
2014-10-28 14:29:24:557 696 5c8 AU AIR Mode is disabled
2014-10-28 14:29:24:557 696 5c8 AU # AU disabled through User preference
2014-10-28 14:29:24:557 696 5c8 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-10-28 14:29:24:557 696 5c8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2014-10-28 14:29:24:557 696 5c8 AU AU finished delayed initialization
2014-10-28 14:29:24:557 696 234 DnldMgr Asking handlers to reconcile their sandboxes
2014-10-28 14:29:35:776 696 578 IdleTmr Incremented idle timer priority operation counter to 1
2014-10-28 14:29:37:307 696 52c AU Triggering AU detection through DetectNow API
2014-10-28 14:29:37:307 696 52c AU Triggering Online detection (interactive)
2014-10-28 14:29:37:323 696 5c8 AU #############
2014-10-28 14:29:37:323 696 5c8 AU ## START ## AU: Search for updates
2014-10-28 14:29:37:323 696 5c8 AU #########
2014-10-28 14:29:37:323 696 5c8 SLS Retrieving SLS response from server.
2014-10-28 14:29:37:323 696 5c8 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/<9482f4b4-e343-43b6-b170-9a65bc822c77>/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Proxy List used: Bypass List used : Auth Schemes used :
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Send request failed, hr:0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for . error 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2.
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: GetResponse failed with hresult 0x80072ee2.
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser — failed to get SLS data, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS — Failed to get client data and init parser, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
2014-10-28 14:29:58:339 696 5c8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EE2
2014-10-28 14:29:58:339 696 5c8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 7; does use network; is not at background priority
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented PDC RefCount for Network to 1
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented idle timer priority operation counter to 2
2014-10-28 14:29:58:385 696 5c8 Report *********** Report: Initializing static reporting data ***********
2014-10-28 14:29:58:385 696 5c8 Report * OS Version = 6.3.9600.0.0.196880
2014-10-28 14:29:58:385 696 5c8 Report * OS Product Type = 0x00000007
2014-10-28 14:29:58:401 696 5c8 Report * Computer Brand = VMware, Inc.
2014-10-28 14:29:58:401 696 5c8 Report * Computer Model = VMware Virtual Platform
2014-10-28 14:29:58:401 696 5c8 Report * Platform Role = 1
2014-10-28 14:29:58:401 696 5c8 Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2014-10-28 14:29:58:401 696 5c8 Report * Bios Revision = 6.00
2014-10-28 14:29:58:401 696 5c8 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2014-10-28 14:29:58:401 696 5c8 Report * Bios Release Date = 2013-08-16T00:00:00
2014-10-28 14:29:58:401 696 5c8 Report * Bios Sku Number unavailable.
2014-10-28 14:29:58:401 696 5c8 Report * Bios Vendor = Phoenix Technologies LTD
2014-10-28 14:29:58:401 696 5c8 Report * Bios Family unavailable.
2014-10-28 14:29:58:401 696 5c8 Report * Bios Major Release = 4
2014-10-28 14:29:58:401 696 5c8 Report * Bios Minor Release = 6
2014-10-28 14:29:58:401 696 5c8 Report * Locale > 2014-10-28 14:29:58:401 696 5c8 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp > 2014-10-28 14:29:58:401 696 5c8 AU 2014-10-28 14:29:58:432 696 b0c Agent *************
2014-10-28 14:29:58:432 696 b0c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp > 2014-10-28 14:29:58:432 696 b0c Agent *********
2014-10-28 14:29:58:432 696 b0c Agent * Online = Yes; Ignore download priority = No
2014-10-28 14:29:58:432 696 b0c Agent * Criteria = «IsInstalled=0 and DeploymentAction=’Installation’ or IsPresent=1 and DeploymentAction=’Uninstallation’ or IsInstalled=1 and DeploymentAction=’Installation’ and RebootRequired=1 or IsInstalled=0 and DeploymentAction=’Uninstallation’ and RebootRequired=1»
2014-10-28 14:29:58:432 696 b0c Agent * ServiceID = <9482f4b4-e343-43b6-b170-9a65bc822c77>Windows Update
2014-10-28 14:29:58:432 696 b0c Agent * Search Scope =
2014-10-28 14:29:58:432 696 b0c Agent * Caller SID for Applicability: S-1-5-21-600452275-980750782-2124898778-9669
2014-10-28 14:29:58:432 696 b0c SLS Retrieving SLS response from server.
2014-10-28 14:29:58:432 696 b0c SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/<9482f4b4-e343-43b6-b170-9a65bc822c77>/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\sls.cab with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3958.tmp with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: «117cab2d-82b1-4b5a-a08c-4d62dbee7782»
2014-10-28 14:29:59:135 696 b0c SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
2014-10-28 14:29:59:135 696 b0c Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
2014-10-28 14:29:59:135 696 b0c Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: «https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx»
2014-10-28 14:29:59:135 696 b0c Setup Checking for agent SelfUpdate
2014-10-28 14:29:59:135 696 b0c Setup Client version: Core: 7.9.9600.17092 Aux: 7.9.9600.17031
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: «https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate»
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2014-10-28 14:30:00:151 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:151 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP3D51.tmp with dwProvFlags 0x00000080:
2014-10-28 14:30:00:167 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:167 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:167 696 b0c Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-10-28 14:30:00:167 696 b0c Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2014-10-28 14:30:00:167 696 b0c Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-10-28 14:30:00:323 696 b0c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-10-28 14:30:00:323 696 b0c PT + ServiceId = <9482f4b4-e343-43b6-b170-9a65bc822c77>, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2014-10-28 14:30:01:104 696 b0c PT WARNING: Cached cookie has expired or new PID is available
2014-10-28 14:30:01:104 696 b0c PT WARNING: PTWarn: Anonymous plug-in skipped for WU
2014-10-28 14:30:01:198 696 b0c Agent Reading cached app categories using lifetime 604800 seconds
2014-10-28 14:30:01:198 696 b0c Agent Read 1 cached app categories
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: Failed to validate cab file digest downloaded from http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9242543_a77d372b9c8b13c599a3daf4b321ea1903da9a72.cab with error 0x80091007
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 57, Old Count = 60
2014-10-28 14:30:41:151 696 b0c PT + SyncUpdates round trips: 14
2014-10-28 14:30:41:151 696 b0c PT WARNING: Sync of Updates: 0x8024402f
2014-10-28 14:30:41:151 696 b0c PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-28 14:30:41:151 696 b0c Agent * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent * WARNING: Exit code = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent *********
2014-10-28 14:30:41:151 696 b0c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp > 2014-10-28 14:30:41:151 696 b0c Agent *************
2014-10-28 14:30:41:151 696 b0c Agent WARNING: WU client failed Searching for update with error 0x8024402f
2014-10-28 14:30:41:151 696 b0c IdleTmr WU operation (CSearchCall::Init ID 1, operation # 7) stopped; does use network; is not at background priority
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented PDC RefCount for Network to 0
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented idle timer priority operation counter to 1
2014-10-28 14:30:41:151 696 6fc AU >>## RESUMED ## AU: Search for updates [CallId = <4a8cce12-100b-4178-998d-608dfbb0b2d0>ServiceId = <9482f4b4-e343-43b6-b170-9a65bc822c77>]
2014-10-28 14:30:41:151 696 6fc AU # WARNING: Search callback failed, result = 0x8024402F
2014-10-28 14:30:41:151 696 6fc AU #########
2014-10-28 14:30:41:151 696 6fc AU ## END ## AU: Search for updates [CallId = <4a8cce12-100b-4178-998d-608dfbb0b2d0>ServiceId = <9482f4b4-e343-43b6-b170-9a65bc822c77>]
2014-10-28 14:30:41:151 696 6fc AU #############
2014-10-28 14:30:41:151 696 6fc AU All AU searches complete.
2014-10-28 14:30:41:151 696 6fc AU # WARNING: Failed to find updates with error code 8024402f
Derek Desktop Engineer
I am having the exact same issue. Fresh build of Server 2012 R2 from the Microsoft Volume Licensing ISO. I tried before and after joining to the domain. Same error every time. Firewall is turned off. No AV. We do have a cloud proxy service, but I bypassed that as a test and got the same error message. I also tried to stop wuauserv and cleaning out the folder and starting it back up. No joy as well. This is a VM server running on ESXi 5.1. Server 2008 servers dont seem to have an issue. Server 2012 server don’t seem to have an issue. Only this new Server 2012 R2 server. My logs are below:
