Windows 10 system freezes randomly after fall Creators Update installed.

Lately, my HP desktop running Windows 10 has run into the problem of freezing or lock up randomly. This has happened since my Windows 10 has installed the fall Creators Update weeks ago. This fall Creators Update seems to bring up a few problems for my computer at the same. So now, I have to do a hard shut down(press the button) of my computer and restart it again when the system freezes every time. Will this kind press button shut down of the computer damage my computer system ? Does anyone know a way to reactivate or unfreeze my computer without do a hard shut down or a hard restart of the computer ? Does anyone also encountered this problem since Creators Update installed ? Does any one know how to fix the system freezing problem ? Help needed.

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A system freeze is usually caused by compatibility issues. We suggest checking if the device is compatible with Windows 10 Fall Creators update. If the device is compatible, you may try to start computer in safe mode. This will start Windows using a limited set of files and drivers. This is performed to check if device drivers aren’t causing the issue.

Feel free to post back should you need further assistance.

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We appreciate your response. It wouldn’t be a problem if the earlier Creators Update isn’t installed on your computer. However, we would like to know if you have already tried starting your device in safe mode. If the issue persists in safe mode, we suggest that you run the Hardware troubleshooter in normal boot.

Feel free to update us on the result.

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I have the same problem. Since the Fall creator update, my computer freezes.

I had no problem before and I ran every version of windows (November, anniversary, creator and now fall).

The hardware is not a problem, my computer is not old and with the latest drivers installed.

If I reboot the computer once or twice the problem disappear.

When the computer freezes, I can still write this text or have a normal voice conversation on skype.

Pls, don’t BS us with the hardware troubleshooter. The problem is clearly caused by the fall update.

Ps: my config: i7 7700k sabertooth; RX 480 sapphire; 16go RAM. Should be good to run Windows 10 .

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I did not update the driver before or after the fall update.

But yesterday I updated it to see if it solved the problem but it has not.

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Good luck getting them to care. My Gateway NV57H has been experiencing this issue since the first creators update. A quick search on the forums showed users experiencing the same issues, with a bunch of user suggestions like killing the superfetch service, etc. All solutions only fixed the issue temporarily. My computer often freezes when I leave it on and it goes to sleep. But the odd time it will freeze while I’m using it and I have to do a hard reset. My only solution now is to have the computer shut down when I close the lid / use the power button, which seems to keep it in good working order for now. But I definitely miss the days where I could leave my computer on and not have to worry about it.

Just as a quick note to MS (not like they will give two thirds of a crap but I’ll throw it in anyways), I’ve exhausted the troubleshooting of rebooting into safe mode. The issue persists, and when the hardware troubleshooter is run, it finds no issues. An offline scan of the hard drive and ram (using boot tools) shows no signs of problems. I’ve had microsoft techs remotely connect to check if there are any issues, and they have found none.

At this point I’ve given up on trying to make this thing work. Best thing I can do is buy a laptop that was designed to run windows 10 and hope any future updates don’t screw everything up. I’d like to say I have complete faith, but after the windows phone fiasco (just traded my Lumia 640 XL in for an android phone because they no longer plan to release updates for it) I can’t really trust them to make decisions based on what the users want.

One thing I’m looking at for causes for this, is maybe an issue is caused by computers that have 2 video cards (intel integrated video for handling the desktop, and nvidia or AMD graphics hardware for when games are launched) but who knows if thats even an issue. I do wish you good luck finding a solution however.

Fix Windows 10 Computer Keeps Freezing Randomly

Reports of computer freezing problems never stopped. Now, it is becoming increasingly severe in Windows 10. Let’s see a user story:В

My Windows 10 freezes randomly and frequently, how to fix?
«After upgrade to the latest Windows 10 update, I have been experiencing random computer freezes a couple of times. Is there any tip or fix for this?»

If you search computer freezing randomly on the internet, you can see such complaints everywhere. The issue can finally resultВ in some other terribleВ problems like the black orВ blue screen of death, computer freezing randomly, system crash or even boot disk failure if users failed to find a way to fix it in time. In view of this, here we collect some most effective methods that said to be helpful by other users.

Quick Fixes for Windows 10 Computer Freezing Randomly

See the following solutions to troubleshoot Windows 10 computer freezing randomly.В

Fix 1. Free up Disk Space on the System Disk

Low disk space on the system disk will slow down the PC and even cause random Windows 10 freezing issue, so first, please make sure that you have enough free disk space on the C drive. If not, you can try to clean up junk files to free up some disk space using Windows 10 disk cleanup. Or trying another better solution — to extend system drive using EaseUS free partition software.

Fix 2. Disconnect All Devices

Disconnect all external USB devices even including the mouse and keyboard from the computer and then boot up to check if they are the causes of random computer freezes. В

Fix 3. Check for Faulty HardwareВ

Damaged hardware is one of the factors that can trigger the computer freezing issue. But if the issue only happens in Windows 10, we can confirm that there is nothing wrong with your hardware.

Fix 4. Uninstall Incompatible Programs

Did you install any new programs before your computer freezing? If yes, it might the problem. Please try to uninstall them to see if it helps.

Fix 5. Scan with SFC to Repair Corrupt System Files

Random hangs & freezes on Windows 10 sometimes happens when system files get corrupted. To test and correct it, run a Command Prompt as administrator, in the black Command Prompt window, type: sfc /scannow. Then press Enter on your keyboard.В

Advanced Solutions to Fix Random Freezes on Windows 10 Computer

Getting tired of trying all these general methods one by one but none of them is useful? If yes, advanced solutions are offered in the next part to help. Please have a try!

Method 1. Updating All Device Drivers to the NewestВ

According to users, random computer freezing usually appears after Windows 10 update. And the reason might be the incompatibility of hardware and drivers. To correct it, just update all device drivers.

1. Click the «Start» menu and click the «Settings» tab.
2. Click «Update & security».
3. Select Windows Update in the left pane and click «Check for updates»(make sure you have an active Internet connection).

Method 2. Flash Your SSD

If you have Windows 10 installed on your SSD, you might experience random freezing on your computer due to older firmware. To fix it, just install the newest firmware on your SSD.

1. Open your advanced power plan settings.
2. Expand open Hard disk and Turn off hard disk after, SET TO NEVER, and click/tap on OK.

Method 3. Perform a System Restore or a Clean Install of Windows 10

If your computer still freezes frequently and randomly on Windows 10, you may try to either perform a system restore to roll back to the previous version or do a clean install of Windows 10 to find a fix.

Either a system restoresВ or a clean install of Windows 10 will erase all the data you have created on your PC. To avoid this issue, please back up your data in advance. Here, EaseUS backup software is available for download to help. Here, if your PC freezes and cannot boot properly, click to learn how toВ backup data without booting to Windows.

Support Windows 10/8.1/8/7/Vista/XP

Step 1: Launch EaseUS Todo Backup software and then choose «File Backup», «Disk/partition Backup» or «System Backup» for different backup purpose.

Step 2: Choose the system, disk partition, files or apps that you want to back up. Then select a destination where you want to store the backup file.

Step 3: Click «Proceed» to start the data backup process.

Windows 10 Randomly Hangs/Freezing

I seem to be having an issue with random hangs/freezing. as the title suggests. I for the life of me cant figure out what this problem is, if its a hardware issue / software issue / driver issue or anything else. The problem is that the computer will randomly freeze without any warning these freezes started somewhere around late November 2017, I assume with one of the Windows updates. The actual freezes also vary. sometimes they last only 10 seconds to a minute and I can still move my mouse but not interact with any programs, other times the computer completely freezes and I am forced to do a hard boot on my computer. This makes doing any sort of assignment for school or playing any sort of game an issue. As I said before the freezes are very random. I can sit down on my desktop for over 5 hours and not have a single freeze, other times the computer will freeze shortly after I start the computer.

An important side note is that the computer has never had a problem starting up or loading startup processes. The freezes also occur with any/all programs including Google Chrome and Gaming applications. really anything.

Processor: AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz

System type: 64-bit Operating System

Storage: SanDisk 480GB SATA III (NTFS, also what the OS is loaded on) and Toshiba 1TB Hardrive

Graphics Card: Nvidia GeForce GTX 970

(I’m not sure what else to post that would be important please let me know if there is anything else that would be helpful to know)

In terms of solutions I have tried quite a few, I have already done a clean boot of Windows 10, also tried rolling back to Windows 7, however neither of these fixes seemed to solve my issue. I have also changed quite a few settings in my Power settings, as well as optimizing my Virtual Memory, I have also done a clean reboot of my Nvidia Graphics Card driver. There are many other «fixes» that google/youtube has suggested that I have tried, and I cannot remeber them all, however none of those have worked as well.

-Any advice/suggestions/help is greatly appreciated, and Thank you for taking the time to read all of this

Thank you for providing us details of the troubleshooting steps that have been already done on your computer. Since the initial troubleshooting that was provided seems doesn’t fix the issue, we also suggest following the steps below and check if it makes any difference:

Solution 1 – Run netsh winsock reset command

1. Press Windows Key + X and choose Command Prompt from the menu.
2. When Command Prompt starts, enter the following and press Enter to run it:

netsh winsock reset

3. Close Command Prompt and restart your computer.

Solution 2 – Remove problematic software

• Certain software can cause a random freeze on Windows 10. Users have reported that software such as Speccy, Acronis True Image, Privatefirewall, McAfee and Office Hub App can cause problems with Windows 10. If you have any of these programs installed on your computer, we advise that you remove them by following these steps:

1. Open Settings App and go to System.
2. Go to Apps & features section and delete the aforementioned apps.
3. After you’ve uninstalled these apps, restart your computer.

Solution3 – Disable F.lux

It seems that F.lux software has some compatibility issues with certain display drivers. Due to these issues, you might experience a random freeze on Windows 10. In order to fix this problem, it’s advised that you disable F.lux software on your computer. If you want to keep using this software, you can also try updating your display drivers to the newest version.

Solution 4 – Disconnect all USB devices

• USB devices such as external hard drive, printers, etc. can sometimes cause Windows 10 to freeze randomly. If you have any USB devices connected to your computer, you should disconnect them before you turn on your computer.

Solution 5 – Download latest chipsetdrivers

• To update your chipset drivers, you need to visit your motherboard manufacturer’s website and download latest chipset drivers for your motherboard.

Solution 6 – Update network drivers

• You might want to visit your network adapter manufacturer’s website to download the latest drivers.

Solution 7 – Update your BIOS

• To perform a BIOS update, you have to visit your motherboard manufacturer’s website and download the latest version of BIOS.

You may also refer this documentation which provides advanced troubleshooting for Windows-based computer freeze issues:

Get back to us if the issue still persists.

Note: Microsoft has updated information in this reply, so that users facing this issue got benefited.