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Windows could not start because the following file is missing or corrupt: Windows/system32/config/SYSTEM I have Windows XP Home Edition, Version 2002. Please tell me the best way to solve this problem.

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Guided Help to recover a corrupted registry that prevents Windows XP from starting

Guided Help is available to help recover a corrupted registry that prevents Windows XP from starting. Guided Help can automatically perform the steps for you.

The actions that this Guided Help performs can be undone after Guided Help is finished. To undo the actions that this Guided Help performs and to restore the corrupted registry files, start Recovery Console, and then manually copy the Windows\Tmp\*.bak files to the Windows\System32\Config folder. Make sure to rename the files to remove the .bak extension.

(http://support.microsoft.com/kb/307545/ )

Manual steps to recover a corrupted registry that prevents Windows XP from starting The procedure that this article describes uses Recovery Console and System Restore. This article also lists all the required steps in specific order to make sure that the process is fully completed. When you finish this procedure, the system returns to a state very close to the state before the problem occurred. If you have ever run NTBackup and completed a system state backup, you do not have to follow the procedures in parts two and three. You can go to part four. Part one In part one, you start the Recovery Console, create a temporary folder, back up the existing registry files to a new location, delete the registry files at their existing location, and then copy the registry files from the repair folder to the System32\Config folder. When you have finished this procedure, a registry is created that you can use to start Windows XP. This registry was created and saved during the initial setup of Windows XP. Therefore any changes and settings that occurred after the Setup program was finished are lost.

To complete part one, follow these steps:

1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
   Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
2. When the «Welcome to Setup» screen appears, press R to start the Recovery Console.
3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
4. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
5. At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line:

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default

Note This procedure assumes that Windows XP is installed to the C:\Windows folder. Make sure to change C:\Windows to the appropriate windows_folder if it is a different location.

If you have access to another computer, to save time, you can copy the text in step five, and then create a text file called «Regcopy1.txt» (for example). To use this file, run the following command when you start in Recovery Console:

With the batch command in Recovery Console, you can process all the commands in a text file sequentially. When you use the batch command, you do not have to manually type as many commands. Part two To complete the procedure described in this section, you must be logged on as an administrator, or an administrative user (a user who has an account in the Administrators group). If you are using Windows XP Home Edition, you can log on as an administrative user. If you log on as an administrator, you must first start Windows XP Home Edition in Safe mode. To start the Windows XP Home Edition computer in Safe mode, follow these steps.

Note Print these instructions before you continue. You cannot view these instructions after you restart the computer in Safe Mode. If you use the NTFS file system, also print the instructions from Knowledge Base article KB309531. Step 7 contains a reference to the article.

1. Click Start, click Shut Down (or click Turn Off Computer), click Restart, and then click OK (or click Restart).
2. Press the F8 key.

On a computer that is configured to start to multiple operating systems, you can press F8 when you see the Startup menu.

In part two, you copy the registry files from their backed up location by using System Restore. This folder is not available in Recovery Console and is generally not visible during typical usage. Before you start this procedure, you must change several settings to make the folder visible:

1. Start Windows Explorer.
2. On the Tools menu, click Folder options.
3. Click the View tab.
4. Under Hidden files and folders, click to select Show hidden files and folders, and then click to clear the Hide protected operating system files (Recommended) check box.
5. Click Yes when the dialog box that confirms that you want to display these files appears.
6. Double-click the drive where you installed Windows XP to display a list of the folders. If is important to click the correct drive.
7. Open the System Volume Information folder. This folder is unavailable and appears dimmed because it is set as a super-hidden folder.

   Note This folder contains one or more _restore folders such as «_restore<87bd3667-3246-476b-923f-f86e30b3e7f8>«.

   Note You may receive the following error message:

8. From the Snapshot folder, copy the following files to the C:\Windows\Tmp folder:
   • _REGISTRY_USER_.DEFAULT
   • _REGISTRY_MACHINE_SECURITY
   • _REGISTRY_MACHINE_SOFTWARE
   • _REGISTRY_MACHINE_SYSTEM
   • _REGISTRY_MACHINE_SAM
9. Rename the files in the C:\Windows\Tmp folder as follows:
   • Rename _REGISTRY_USER_.DEFAULT to DEFAULT
   • Rename _REGISTRY_MACHINE_SECURITY to SECURITY
   • Rename _REGISTRY_MACHINE_SOFTWARE to SOFTWARE
   • Rename _REGISTRY_MACHINE_SYSTEM to SYSTEM
   • Rename _REGISTRY_MACHINE_SAM to SAM

These files are the backed up registry files from System Restore. Because you used the registry file that the Setup program created, this registry does not know that these restore points exist and are available. A new folder is created with a new GUID under System Volume Information and a restore point is created that includes a copy of the registry files that were copied during part one. Therefore, it is important not to use the most current folder, especially if the time stamp on the folder is the same as the current time.

The current system configuration is not aware of the previous restore points. You must have a previous copy of the registry from a previous restore point to make the previous restore points available again.

The registry files that were copied to the Tmp folder in the C:\Windows folder are moved to make sure that the files are available under Recovery Console. You must use these files to replace the registry files currently in the C:\Windows\System32\Config folder. By default, Recovery Console has limited folder access and cannot copy files from the System Volume folder.

Note The procedure described in this section assumes that you are running your computer with the FAT32 file system. For more information about how to access the System Volume Information Folder with the NTFS file system, click the following article number to view the article in the Microsoft Knowledge Base:

copy c:\windows\tmp\software c:\windows\system32\config\software

copy c:\windows\tmp\system c:\windows\system32\config\system

copy c:\windows\tmp\sam c:\windows\system32\config\sam

copy c:\windows\tmp\security c:\windows\system32\config\security

copy c:\windows\tmp\default c:\windows\system32\config\default

Note Some of these command lines may be wrapped for readability.

Note This procedure assumes that Windows XP is installed to the C:\Windows folder. Make sure to change C:\Windows to the appropriate windows_folder if it is a different location.

If you have access to another computer, to save time, you can copy the text in step two, and then create a text file called «Regcopy2.txt» (for example). To use this file, run the following command when you start in Recovery Console: