Using icloud on windows

Загрузка приложения iCloud для Windows

С iCloud для Windows у вас будет доступ к своим фотографиям, видео, данным почты и календаря, файлам и важной информации на любом устройстве и компьютере с Windows.

Вот что вам нужно

  • Убедитесь, что на компьютере с Windows или устройстве Microsoft Surface установлена последняя версия Windows 10*.
  • Вспомните свой идентификатор Apple ID и пароль. Если у вас нет идентификатора Apple ID, создайте его.

* Если вы используете Windows 7 или Windows 8, загрузите iCloud для Windows с веб-сайта Apple.

Используйте iCloud для Windows максимально эффективно

После загрузки и настройки iCloud на компьютере с ОС Windows фотографии, видео, данные почты, файлы и закладки станут доступны на всех ваших устройствах.

Если вам требуется помощь, ознакомьтесь с готовыми решениями распространенных проблем или с дополнительными сведениями об iCloud для Windows.

Хотите получить доступ к новейшим функциям iCloud? См. системные требования для iCloud. Можно также узнать о проблемах системы безопасности, устраняемых этим обновлением. Если используется управляемая учетная запись Apple ID, iCloud для Windows не поддерживается.

Информация о продуктах, произведенных не компанией Apple, или о независимых веб-сайтах, неподконтрольных и не тестируемых компанией Apple, не носит рекомендательного или одобрительного характера. Компания Apple не несет никакой ответственности за выбор, функциональность и использование веб-сайтов или продукции сторонних производителей. Компания Apple также не несет ответственности за точность или достоверность данных, размещенных на веб-сайтах сторонних производителей. Обратитесь к поставщику за дополнительной информацией.

Set up iCloud on your Windows PC

Learn how to set up iCloud on all of your devices. The rest is automatic.

For the best iCloud experience, make sure that your device meets the minimum system requirements.

Download iCloud for Windows

iCloud for Windows lets you access your files, photos, contacts, calendars, and more on your Apple devices and your Windows PC.

Want to access iCloud’s latest features? See the recommended system requirements. If you’re not sure which Windows system you use, find out. iCloud requires an Internet connection. iCloud might not be available in all areas and features vary. If you use a Managed Apple ID, iCloud for Windows isn’t supported.

Sign in to iCloud

After you download iCloud for Windows, sign in using the Apple ID that you use on your Apple devices.

Have questions about Apple ID?

Choose the iCloud services that you want to use

After you turn on iCloud, select the services that you want to use and click Apply.

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For example, if you turn on iCloud Photos and iCloud Drive, iCloud for Windows creates new folders for those files in File Explorer. Now, the files that you add to the iCloud folders automatically appear on your Apple devices.

If you have photos on your PC that you want to see on your iPhone or iPad, upload photos from your PC to iCloud.

Find the storage plan that’s right for you

One safe place for all your photos, files, and more

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

Set up iCloud Drive

Documents that you store in iCloud Drive stay up to date across all of your devices, and you can access them from your iPhone, iPad, iPod touch, Mac, or PC, and on iCloud.com.

Before you begin

  1. Update your iPhone, iPad, or iPod touch to the latest iOS or iPadOS, and your Mac to the latest macOS.
  2. Set up iCloud on all of your devices.
  3. Make sure that you’re signed in to iCloud with the same Apple ID on all of your devices.
  4. If you have a Windows PC, update to Windows 7 or later and download iCloud for Windows.

If you have a device that can’t update to the latest iOS or macOS, see the minimum system requirements to use iCloud Drive.

Get started

Set up iCloud Drive everywhere that you want to access and edit your files.

On your iPhone, iPad, and iPod touch

  1. Go to Settings > [your name].
  2. Tap iCloud.
  3. Turn on iCloud Drive.

You can find your iCloud Drive files in the Files app.

If you’re using iOS 10 or iOS 9, tap Settings > iCloud > iCloud Drive. Turn on iCloud Drive, and tap Show on Home Screen. Then you’ll find your files in the iCloud Drive app.

On your Mac

  1. Go to Apple menu  > System Preferences, then click Apple ID. If you’re using macOS Mojave or earlier, you don’t need to click Apple ID.
  2. Select iCloud.
  3. Sign in with your Apple ID, if you need to.
  4. Select iCloud Drive.

If you want to add the files from your Mac Desktop and Documents folder to iCloud Drive, update your Mac to macOS Sierra or later then turn on Desktop and Documents. On your Mac, you can find the files on your Desktop and in your Documents folder in Finder under iCloud. If you add a second Mac Desktop, the files from your second Mac won’t automatically merge with the files on your first Mac. Go to your Desktop and Documents folders in iCloud Drive, then look for a folder with the same name as your second Mac.

On iCloud.com

  1. Sign in to iCloud.com.
  2. Select Pages, Numbers, or Keynote.
  3. Click Upgrade to iCloud Drive, if you are asked to upgrade.

On your Windows PC

After you set up iCloud Drive on your iPhone, iPad, iPod touch, or Mac, you can set it up on your Windows PC.

  1. Go to Start, open Apps or Programs, and open iCloud for Windows.
  2. Enter your Apple ID to sign in to iCloud.
  3. Select iCloud Drive, then click Apply.

What’s next

After you set up iCloud Drive, any documents that you’ve already stored in iCloud are automatically moved to iCloud Drive. Your iPhone, iPad, and iPod touch keep your files in the Files app in addition to the Pages, Numbers, and Keynote apps. If you don’t see your files in these apps, they might be on a device that doesn’t have iCloud Drive turned on.

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Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

Get help using Outlook with iCloud for Windows

Try these steps if you need help with your iCloud Mail, Contacts, and Calendars in Outlook, and learn about iCloud features that work differently between your Apple device and Outlook.

Before you start:

  • Make sure that your PC meets the iCloud system requirements.
  • Download iCloud for Windows.
  • Sign in to iCloud for Windows with your Apple ID. If you don’t use iCloud for Windows, set up two-factor authentication and sign in to Outlook with your Apple ID user name and an app-specific password.
  • Check the System Status page to see if there are any known issues affecting iCloud Mail, Contacts, or Calendars.
  • Make sure the date and time settings on your device are correct.
  • Make copies of your iCloud data.

If you don’t have devices that can be updated to iOS 9 or OS X El Capitan, you can set up two-step verification instead.

Resolve Duplicates

  • If you’re having trouble with duplicate calendars, we can help you remove them.
  • And if you see duplicate contacts, we’ll help you remove them as well.

Check your Internet connection

  1. Try to open apple.com. If you can’t connect, then your iCloud Calendars, Contacts or Reminders won’t update in Outlook. You’ll need to get help with your Internet connection.
  2. Try to open a secure website from your PC. If you see an error message such as «connection timed out,» you’ll need to contact your Internet service provider for help.

Check your log-in settings

If you have multiple Apple IDs that you use with iCloud, you might be logged in to iCloud for Windows with a different account than you are on your other devices. To check, open iCloud for Windows and compare it with your other devices.

Refresh Outlook

If you recently made changes in Outlook that aren’t updating on your other devices, or changes on your other devices that aren’t updating in Outlook, click Refresh in Outlook.

If the installed version of Outlook is not supported

If you receive an error that says the Installed version of Outlook is not supported by iCloud, uninstall the version of Office that you got from the Windows store. Then, follow these steps to install Office 365.

If the Mail option in your iCloud for Windows account is grayed out

Before you can use iCloud Mail, you need to create an @icloud.com email address. If you didn’t set up an iCloud Mail account when you set up iCloud, the Mail option in your iCloud for Windows account might be grayed out.

To make the Mail option available, set up an @icloud.com email address, then close and reopen iCloud for Windows. If you still don’t see the Mail option, sign out and back in to iCloud for Windows.

Get help setting up or sending your iCloud Mail.

If you have emails that stay in your Outbox

If you see an email stays in your Outbox, follow these steps:

  1. Move the message from the Outbox to the Drafts folder, or delete it.
  2. Open the message in the Drafts or Deleted Items folder, then click Send again.
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If you can’t set up Mail using iCloud for Windows

You need to set up an @icloud.com email address before you can use iCloud Mail. If you didn’t set up an iCloud Mail account at the same time as iCloud, the Mail option in your iCloud for Windows account might be grayed out. After you set up an @icloud.com email address, you can make the Mail option available when you close and reopen iCloud for Windows. If you still don’t see the Mail option, sign out and back in to iCloud for Windows.

If you can’t send or receive mail

If you can’t send or receive messages with your iCloud email address, follow these steps:

  1. Make sure you can send and receive email from iCloud.com and your iOS device.
  2. Close Outlook.
  3. Sign out of iCloud for Windows, and then sign back in.
  4. Restart Outlook.

If you still can’t send or receive mail, you can get more help with Outlook or contact us.

If your mail doesn’t sync across your devices

If you notice you need to delete emails from your inbox on all of your devices, your mail might not be synced between your iOS device and iCloud for Windows. To sync your devices, follow these steps:

  1. Open iCloud for Windows.
  2. Deselect Mail.
  3. Click Apply.
  4. Reselect Mail.
  5. Click Apply.
  6. Sign out of iCloud for Windows, then sign back in again.

If your devices still don’t sync, you can learn more.

If you want iCloud as your default account for sending mail

You can change your Outlook settings so that emails are automatically sent from your iCloud account. To make iCloud the default account, follow these steps in Outlook 2010 or later:

  1. Go to File > Account Settings.
  2. On the Info tab, click Account Settings.
  3. Choose your iCloud account from the list, then click Set as Default. If you can’t click Set as Default, then your iCloud account is already the default account.

Calendar, Contacts, and Reminders

If you need help with your Calendar, Contacts and Reminders with iCloud for Windows, try these steps.

When you open iCloud Reminders on your Windows PC, they’re labeled Tasks and appear within the Tasks section.

Turn iCloud Calendar, Contacts and Reminders off and back on

  1. Close Outlook.
  2. Open iCloud for Windows.
  3. Deselect the Mail, Contacts, Calendars & Tasks checkbox and click Apply.
  4. Wait a few seconds. Select Mail, Contacts, Calendars & Tasks, and click Apply.
  5. Open Outlook.

Make sure that the iCloud Outlook Add-in is on

The iCloud Outlook Add-in transfers your content between iCloud and Outlook. Follow these steps in Outlook 2010 and later to check and turn on the Add-in:

  1. Select the File menu.
  2. Click Options in the left panel.
  3. Click Add-ins in the left panel of the Outlook Options window.
  4. Look at the list of add-ins in the Active Application Add-ins section. If the iCloud Add-in is listed uner Inactive or Disabled Add-ins, make sure that Com Add-ins is selected in the drop-down menu next to Manage at the bottom of the window. Then click Go.
  5. Select the iCloud Outlook Add-in checkbox, then click OK.
  6. Restart Outlook.

Make sure that iCloud isn’t your default account in Data Files

When iCloud is set as your default account in Data Files, your data won’t sync between your devices.

  1. Select File > Info > Account Settings > Data Files.
  2. If iCloud is listed as the default account in the Comments column, select a different account.
  3. Click Set as Default.
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