Welcome to Vodafone

Get started with Vodafone mobile

It’s great to have you on board. To make the most out of everything we offer, make sure you register today

The only way to receive your benefits is by using the My Vodafone app. Why not download it today?

Activate SIM

If you’re new to us, it’s simple. Just pop in your SIM and switch your device on. Get SIM swap help

Usually, your phone will display our logo and a signal right away – but this could take up to 24 hours.

If we sent you a new SIM after an upgrade or as a replacement, you can activate it using our SIM swap tool

Switch your network to Vodafone

Its not too late to give us your switching code from your old provider

Keep my Number

Keeping your current number when you join us is easy. Just ask your previous network for a PAC code and your current contract will be cancelled and your current number brought over to Vodafone.

Getting a new number when you switch to us is easy

If you don’t want to keep your current number, just ask your previous network for a STAC code

Find our more about Switching codes and how to get them here:

If you have a Switching code you haven’t already given us then you can provide it here

Set up your phone

Need help setting up your handset? Check out our device guides for a step by step guide on setting up your device and help with any issues you might have.

Need more help? You can book an appointment in store with our tech team to set up your device. Find out more here

My first bill

The first amount we bill you might be a little bit different than your agreed monthly charges.

I can’t connect to the internet on my phone

We know how important it is to keep connected on the go. Your device’s internet connection is controlled by your APN (Access Point Name) settings. If you text WEB to 40127, you’ll receive a message that will help you make sure these are correct.

If the message doesn’t work, you can get device help here

Note that:
Pay monthly APN settings will start with wap.Vodafone.co.uk
Pay as you go or VOXI APN setting will start with wap.Vodafone.co.uk

Check your usage

It’s quick and easy to track your usage in the My Vodafone app. You can also log in on the website.

If you’d rather call free to check your allowance:
• Pay as you go – call *#1345# or 2345
• Pay monthly – call 44555

Network Status Checker

You can check for any problems in your area using our Network Status Checker or going to Network satisfaction > Network Status Checker in the My Vodafone app

VeryMe Rewards

VeryMe Rewards is our loyalty programme built around what you love, with weekly treats and giveaways that change to match your interests.

Through VeryMe Rewards, we give you rewards and offers on your favourite things. The more you use it, the more personalised it gets. So why not jump in? You’ll find it on the home screen of the My Vodafone app

Pay as you go Top ups

Top up your pay as you go phone anywhere, anytime, using the My Vodafone app

You can also top up online, or by calling 2345 free from your Vodafone mobile.

Pay as you go Big Value Bundles

Pay as you go Bundles are 30-day packages of data, minutes and texts — and they’ll keep renewing as long as you have credit on your account.

You need to be a Pay as you go customer to get one.

You can do this in the My Vodafone app, online, or by calling 4354 free from your Vodafone mobile.

You also have the option of texting BIGVALUE10, BIGVALUE15, BIGVALUE20, BIGVALUE30 or BIGVALUE40 free to 2345. Make sure you text us from the phone you want to add your Big Value Bundle to. In app purchase available.

5G Phones

On our network with 5G in more places across Europe

5G phones and devices

Experience the power of 5G with our range of 5G phones. They’re designed to work on our 5G network, which is rolling out faster than other networks in Europe. You’ll be able to access our 4G and 5G networks on your 5G phone — so you’ll enjoy 5G where there’s coverage, and 4G everywhere else. Our 5G network’s growing fast — get a 5G phone and plan now to be first on 5G when it comes to your area. See if 5G is available in your area.

To use 5G you’ll need:

1. A 5G phone

You’ll need a 5G phone to access the speed and connectivity of 5G

2. A 5G data plan

3. To be in an area with 5G

Use our Network Status Checker to see if 5G is available in your postcode area

The best 5G phones

Samsung
Galaxy S21 Ultra 5G

Take professional-looking pictures on the quad rear camera with Samsung’s new 108-megapixel sensor, which is designed to capture extraordinary details. Zoom up to 100x, shoot video in 8K and browse, game and stay entertained on the 6.8-inch Dynamic AMOLED 2x display.

Samsung
Galaxy S21+ 5G

Capture stunning stills on the triple 64-megapixel rear camera with Wide, Telephoto and Ultra Wide cameras. Use studio lighting and natural bokeh to bring out the best in every picture, pull out high-res images with 8K video snap, and watch what you love on the 6.7-inch Dynamic AMOLED 2x display.

Samsung
Galaxy S21 5G

Enjoy immersive entertainment on the 6.2-inch Dynamic AMOLED 2x display and take superb pictures on the rear triple 64-megapixel camera with Wide, Telephoto and Ultra Wide cameras. Shoot detailed 8K video, zoom up to 30x and take flawless selfies on the 10-megapixel front camera.

Apple
iPhone 12 Pro Max

iPhone 12 Pro Max. Superfast 5G.¹ A14 Bionic, the fastest chip in a smartphone. Pro camera system for unbelievable low-light photography. And a larger Super Retina XDR display. It’s a huge leap forward.

Apple
iPhone 12 Pro

iPhone 12 Pro. Superfast 5G.¹ A14 Bionic, the fastest chip in a smartphone. Pro camera system for next-level low-light photography. It’s a beautiful leap forward.

Apple
iPhone 12

iPhone 12 pushes everything forward with superfast 5G.¹ A14 Bionic, the fastest chip in a smartphone. A new dual-camera system. And a beautiful Super Retina XDR display, so you can see everything in vivid detail.

Apple
iPhone 12 mini

iPhone 12 mini is the world’s smallest, thinnest, and lightest 5G phone.¹ Complete with A14 Bionic, the fastest chip in a smartphone. A new dual-camera system. And a beautiful Super Retina XDR display.

OPPO
Find X3 Pro

Take your best photos yet on the Find X3 Pro’s 50-megapixel Ultra HD Quad camera setup with a Main Camera, Ultra Wide-angle Camera, Telephoto Lens and Microlens Camera. Stream and game at 5G speed* powered by the Qualcomm Snapdragon 888 processor, and stay entertained on the QHD+ AMOLED 6.7-inch screen.

OPPO
Find X3 Neo

Take stunning shots on the 50-megapixel Ultra HD Quad camera setup, film video in 4K and view your snaps on the 6.55-inch FHD+ AMOLED display. Use Beautification Mode to make sure your pictures pop, shoot in low light with Night Mode and power up with 65W SuperVOOC 2.0 fast charging*.

Why Vodafone 5G?

5G in more places

As well as giving you 5G at home, we’re the first network to bring you 5G abroad. Get it in a total of 293 places.

5G at no extra cost

Get 5G as standard when you buy a Red plan or our Unlimited Max plan

Best 5G phones

We’ve got 5G phones for every budget. Choose from a range of the latest 5G phones from leading brands.

Best entertainment on the go

Films, TV, sports and music made even better with 5G – on our Red 20GB and unlimited plans with Entertainment.

5G phones at Vodafone

5G lets you experience speed on your smartphone like never before. Make a call or use your data even when it’s busy — on station platforms, in stadiums and at festivals. Download films and music in seconds, not minutes, stream 4K video with hardly any buffering, and rely on 5G for smooth HD video calls.

To experience the speed and reliability of 5G, you’ll need a 5G-compatible phone to be able to use the network. You’ll also need a 5G plan, which you can pick after you’ve chosen your phone, and you’ll need to be in an area with 5G coverage.

5G SIM only plans

If you already have a 5G-enabled phone and you need a new SIM card and data plan, our 5G SIM only plans are designed to maximise the speed capability of your 5G phone in a 5G area.

To access the speed and power of 5G, you’ll need to choose either:

• A Red SIM only plan that has 5GB of data or more — choose from our 24 month and 12 month 5G SIM only contracts
• Our Unlimited Max plan which offers super-fast downloads, UHD streaming and no data worries. Our Unlimited Max with Entertainment bundle plan comes with a variety of entertainment options.

You’ll need to be in an area with 5G coverage to access 5G. If you’re in an area that doesn’t have 5G yet, your 5G SIM only plan will automatically switch to our 4G network or WiFi.

5G on Pay as you go

When you buy a Pay as you go 5G phone, you’ll also need to have a 5G-ready Pay as you go Bundle to enjoy proper 5G speeds.

Choose from either our £30 or £50 bundles, both of which are 5G-ready.

What iPhone is 5G compatible?

What Samsung phones are 5G?

If you are using 5G and you move into an area that only has a 4G, 3G or 2G signal, your phone will automatically swap to that instead. It will switch back to 5G as soon as a 5G signal is available.

Discover more

5G tablets

Browse our range of 5G tablets and find the right one for you

5G broadband and Gigacube

Transform your home internet connection and turn Vodafone’s 5G network into Wi-Fi

5G Unlimited plans

Discover our range of 5G-ready Unlimited data plans

The future of 5G

The future’s here, and 5G’s a big part of it. Discover how 5G is changing how we live, work and play

Which 5G phones are available at Vodafone?

• Samsung Galaxy S21 Ultra 5G
• Samsung Galaxy S21+ 5G
• Samsung Galaxy S21 5G
• Apple iPhone 12 Pro Max
• Apple iPhone 12 Pro
• Apple iPhone 12
• Apple iPhone 12 mini
• OPPO Find X3 Pro
• OPPO Find X3 Neo
• OPPO Find X3 Lite
• Samsung Galaxy A52 5G
• Xiaomi Mi 11
• Xiaomi Redmi Note 9T
• TCL 10 5G
• Google Pixel 4a with 5G
• Samsung Galaxy A32 5G
• Samsung Galaxy S20 FE 5G
• Sony Xperia 5 II 5G
• Nokia 8.3 5G
• OPPO Reno4 Pro 5G
• Google Pixel 5
• Huawei P40 lite 5G
• motorola razr 5G
• Samsung Galaxy Z Fold2 5G
• Samsung Galaxy Z Flip 5G
• Samsung Galaxy Note20 Ultra 5G
• Samsung Galaxy Note20 5G
• Samsung Galaxy S20 Ultra 5G
• Samsung Galaxy S20+ 5G
• Samsung Galaxy S20 5G
• Samsung Galaxy A42 5G
• Huawei P40 Pro 5G
• motorola moto 5G plus
• Sony Xperia 1 II
• Xiaomi Mi 10T Pro 5G
• Xiaomi Mi 10T Lite 5G
• OPPO Find X2 Pro
• OPPO Find X2 Lite

Is the iPhone 12 series compatible with 5G?

Yes — all four new iPhone 12 models — iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12 and iPhone 12 mini are 5G-compatible.

Can I still use WiFi if I have a 5G phone?

Yes, you can – just adjust your phone settings as you normally would to toggle between using WiFi and mobile data. You don’t have to use 5G constantly.

Do 5G phones cost more?

Our 5G network is available at no extra cost, but the Unlimited plan you’ll need to use 5G and your 5G phone may be more expensive, as you’re paying for a premium experience.

*Terms & Conditions

CPI: Monthly price will increase each April by the Consumer Price Index rate of inflation published in January that year, plus an additional 3.9%. See vodafone.co.uk/pricechanges for details.

Saving claims verification: see details on product page

For any Gift with Purchase: see details on product page including any additional terms.

All pricing includes VAT unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.

Pay Monthly

Minimum term agreement, credit check and terms apply — see terms

Unlimited data: available on Unlimited Lite Plan (max download/upload speed of 2Mbps), Unlimited Plan (max download/upload speeds of 10Mbps) & Unlimited Max Plan. Speed and coverage may vary by a number of factors. Terms at vodafone.co.uk/terms-and-conditions

Unlimited minutes & text: minutes to standard mobiles & landlines (UK: 01, 02, 03) & standard texts (excluding MMS) in the UK & our inclusive roaming destination. A 1-minute minimum call charge applies. Terms at vodafone.co.uk/terms-and-conditions

Roaming: Unlimited Lite & Unlimited: 51 destinations at no extra cost, 105 destinations for £6 per day. Unlimited Max: 81 destinations at no extra cost, 75 destinations for £6 per day. More inclusive destinations than any other network: As of 23.03.2020, Vodafone Unlimited Max (81), O2 Travel inclusive Bolt On (75), Three Go Roam (71) and EE Max Plan (53). Roaming data on all plans: Data usage when roaming has a 25GB roaming fair use policy per billing month in Roam-free, Global Roaming Plus and Roam further destinations. A daily charge is applicable to roam in Roam-further destinations, and Global Roaming Plus is applicable for Unlimited Max and eligible Red Entertainment plans (bought between 4 September 2018 and 9 July 2019).

To experience 5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. See vodafone.co.uk/network/5g

iPhone — iPhone 12 doesn’t currently support 5G roaming.

Trade-In Guarantee — To qualify for the monthly saving, your Trade-In device must be in good working condition and pass the Trade-In checks. Your Trade-In device must be returned, or your monthly saving will be removed. You can trade-in eligible devices only, a list of eligible devices can be found at vodafone.co.uk/mobile/vodafone-trade-in

Entertainment: Available on plans with Entertainment for the duration of your contract. Compatible device with internet connection required. Sky Sports Premier League, Arena, Action, News & Sky News only. Content may vary. Entertainment will automatically renew for a charge unless cancelled. See Entertainment products

Full terms and conditions and Charges Guide: See vodafone.co.uk/terms-and-conditions

Pay As You Go

Unlimited Bundle: An Unlimited Pay as you go Bundle lasts for 30 days. Your bundle will automatically renew every 30 days if you have enough credit. To opt out call 2345. Unlimited minutes and texts: minutes to standard mobiles and landlines (UK: 01, 02, 03) and standard texts (excluding MMS) in the UK and our inclusive roaming destinations. Roaming data is capped at 25GB per 30-day period in our inclusive roaming destinations. Unlimited Bundle terms, exclusions and destinations.

Pay as you go Bundles (Big Value Bundle): Minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and data (excluding entertainment packs and Extras) to use in the UK and our Europe Zone. Last 30 days. Automatically renews every 30 days if you have enough credit. Opt out by calling 2345. For more information on Pay as you go Bundles (also known as Big Value Bundles), please visit our terms and conditions page.

Total Rollover: Any unused allowance from your current Pay as you go Bundle will only rollover from one bundle to the next, for use in the next 30-day period, if your Pay as you go Bundle renews automatically.

For full Pay as you go terms and conditions, visit our terms and conditions page and select Consumer, then Mobile, followed by Pay as you go.

Trusted Reviews award

UK’s Best Network as voted for by Readers of Trusted Reviews – October 2020 – This award was awarded based on online votes received by readers of Trusted Reviews. Readers were provided a list of the major UK networks providers to vote on based on their customer sentiments. The category for ‘Best Network Provider’ received 1,007 votes in total and Vodafone received 603 of those votes (59.88%).

Samsung Galaxy S21 Series Google Play Gift Code Terms & Conditions

Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man or Channel Islands residents (18+) only or registered companies in the same. Purchase an eligible promotion product from a participating retailer between 24/03/2021 — 30/04/2021 and claim £150 Google Play Gift Code by redemption. No cash alternative. Participants must visit www.samsungpromotions.claims/googleplay, upload proof of purchase and provide all other required information (Claim). All Participants must claim between 0-30 days of purchase. Maximum 1 Claim per Promotion Product purchased (maximum 4 Claims per household) and a maximum of 50 Claims per company participant. See www.samsungpromotions.claims/googleplay for full Promotion terms.

OPPO Find X3 Series Terms & Conditions

Find X3 Pro:

65W SuperVOOC 2.0 Fast Charging: Based on tests performed in OPPO labs. The actual charging time may vary depending on differences in environments or individual devices (such as temperature variations and battery age). The displayed remaining battery power may vary from device to device. To ensure accuracy in testing, «5% battery» is defined as the equivalent of 5% of a 4500mAh battery, i.e., 225mAh.

Battery: 4,500mAh is the typical value of battery capacity. The minimum capacity is 4,200mAh.

120Hz Refresh Rate: By default, the screen refresh rate is changed automatically based on the specific scenario. You can choose the Auto Select, 120Hz, or 60Hz mode in Settings.

Display size: 6.7-inches is the diagonal length when the four rounded corners of the screen are extended into right angles, the actual size is smaller.

Find X3 Neo:

65W SuperVOOC 2.0 Fast Charging: Based on tests performed in OPPO labs. The actual charging time may vary depending on differences in environments or individual devices (such as temperature variations and battery age). The displayed remaining battery power may vary from device to device. To ensure accuracy in testing, «5% battery» is defined as the equivalent of 5% of a 4300mAh battery, i.e., 215mAh.

Battery: 4,500mAh is the typical value of battery capacity. The minimum capacity is 4,200mAh.

90Hz Refresh Rate: You can choose 90Hz or 60Hz mode in Settings. When you choose 90Hz mode, some apps will run at a 60Hz refresh rate due to compatibility issues.

Display size: 6.5-inches is the diagonal length when the four rounded corners of the screen are extended into right angles, the actual size is smaller.

Find X3 Lite:

65W SuperVOOC 2.0 Fast Charging: Based on tests performed in OPPO labs. The actual charging time may vary depending on differences in environments or individual devices (such as temperature variations and battery age). The displayed remaining battery power may vary from device to device. To ensure accuracy in testing, «5% battery» is defined as the equivalent of 5% of a 4300mAh battery, i.e., 215mAh.

Battery: 4,300mAh is the typical value of battery capacity. The minimum capacity is 4,200mAh.

90Hz Refresh Rate: You can choose 90Hz or 60Hz mode in Settings. When you choose 90Hz mode, some apps will run at a 60Hz refresh rate due to compatibility issues.

Display size: 6.4-inches is the diagonal length when the four rounded corners of the screen are extended into right angles, the actual size is smaller.

Samsung Galaxy A52 5G Gift with Purchase Terms & Conditions

Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or Republic of Ireland residents (18+ only) and registered companies. Samsung Galaxy A72, A52 5G or A42 5G must be purchased between 17/03/2021 — 27/04/2021 from participating retailers. Claims must be made via the Members app pre-installed on the device (individuals) or at www.samsungpromotions.claims/aseriesbud (company) between 0 -30 days of purchase. Maximum 1 claim per purchase (max 4 per household) and 250 claims per company participant. See www.samsung.com/uk/offer/galaxy-a-buds-terms for full Promotion terms.

iPhone 12 Series Terms and Conditions

iPhone 12 Pro Max Terms & Conditions:

¹Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular.
²The display has rounded corners. When measured as a rectangle, the screen is 6.68 inches diagonally. Actual viewable area is less.
³Claim based on iPhone 12 Pro Max Ceramic Shield front compared with previous-generation iPhone.
⁴Accessories are sold separately.
⁵Apple ProRAW coming soon.
⁶ iPhone 12 Pro Max is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to 30 minutes). Splash, water, and dust resistance are not permanent conditions. Resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

iPhone 12 Pro Terms & Conditions:

¹ Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular.
² The display has rounded corners. When measured as a rectangle, the screen is 6.06 inches diagonally. Actual viewable area is less.
³ Claim based on iPhone 12 Pro Ceramic Shield front compared with previous-generation iPhone.
⁴ Accessories are sold separately.
⁵ Apple ProRAW coming soon.
⁶ iPhone 12 Pro is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to 30 minutes). Splash, water, and dust resistance are not permanent conditions. Resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide
for cleaning and drying instructions. Liquid damage not covered under warranty.

iPhone 12 Terms & Conditions:

¹ Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular.
² The display has rounded corners. When measured as a rectangle, the screen is 6.06 inches diagonally. Actual viewable area is less.
³ Claim based on iPhone 12 Ceramic Shield front compared with previous-generation iPhone.
⁴ Accessories are sold separately.
⁵ iPhone 12 is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to 30 minutes). Splash, water, and dust resistance are not permanent conditions. Resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

iPhone 12 mini Terms & Conditions:

¹ Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular.
² The display has rounded corners. When measured as a rectangle, the screen is 5.42 inches diagonally. Actual viewable area is less.
³ Claim based on iPhone 12 mini Ceramic Shield front compared with previous-generation iPhone.
⁴ Accessories are sold separately.
⁵ iPhone 12 mini is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to 30 minutes). Splash, water, and dust resistance are not permanent conditions. Resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

Google Pixel 4a with 5G Terms and Conditions

For ‘All day’: Maximum battery life based on testing using a mix of talk, data, standby and use of other features. Testing was conducted on two major operator networks using Sub-6 GHz non-standalone 5G (ENDC) connectivity. For ‘Up to 48 hours’: Maximum battery life based on testing using a mix of talk, data, standby and use of limited other features that are default in Extreme Battery Saver mode (which disables various features including 5G connectivity). Testing conducted on two major operator networks.

Pixel 4a with 5G battery testing was conducted by a third party in California in mid-2020 on pre-production hardware and software using default settings, except that, for the ‘up to 48 hour claim’ only, Extreme Battery Saver mode was enabled. Battery life depends upon many factors, and usage of certain features will decrease battery life. Actual battery life may be lower.

Google Pixel 5 Terms and Conditions

Wireless charging is Qi-compatible. Wireless charger sold separately.

For ‘All day’: Maximum battery life based on testing using a mix of talk, data, standby and use of other features. Testing was conducted on two major operator networks using Sub-6 GHz non-standalone 5G (ENDC) connectivity. For ‘Up to 48 hours’: Maximum battery life based on testing using a mix of talk, data, standby and use of limited other features that are default in Extreme Battery Saver mode (which disables various features including 5G connectivity). Testing conducted on two major operator networks.

Pixel 5 battery testing was conducted by a third party in California in mid-2020 on pre-production hardware and software using default settings, except that, for the ‘up to 48 hour claim’ only, Extreme Battery Saver mode was enabled. Battery life depends upon many factors, and usage of certain features will decrease battery life. Actual battery life may be lower.

5G Terms and Conditions

You must have a 5G ready device with the downloaded 5G software, a Vodafone 5G plan and 5G coverage. Speed and coverage may be affected by a number of factors.