Balance work and family

See how multitasking parents use Windows 10 to get it all done.

Stay connected

See how professionals work effectively in a remote world.

Create. Teach. Learn.

See how you can share your craft in a remote world.

Home & family resources

Discover free Microsoft tools, tips, and resources that can help you connect, work, learn, and play at home.

You can count on Windows 10

People all over the world depend on Windows 10 for many different reasons. Here are a handful of things we’re proud to keep on delivering.

Get things done

Windows 10 has innovations from touch screen 2 support to features that help you focus and create.

All-encompassing security included

Windows 10 comes with a comprehensive suite of antivirus, firewall, ransomware protection, and Internet features, built-in with no extra cost to you. 1

New games for family night

There’s a wide variety of games available on Windows 10—the most popular PC gaming platform on the planet. 3

Windows 10 for each of us

Whether you have a disability, a personal preference, or a unique work style, Windows 10 adapts to you.

Need a larger screen? A brighter screen? A narrator to read text? Find out about accessibility tools and features for people who are blind, color blind, or have low vision.

For those who are hard of hearing, have hearing loss, or have deafness, our specialized features can provide solutions including closed captioning, mono sound, and live call transcription.

Innovative tools such as dictation and Windows Hello sign-in can make the digital world more accessible for those who live with dyslexia, seizures, autism, or other cognitive differences.

Our applications for people living with learning disabilities can help increase focus, concentration, and understanding—and include tools to improve reading and writing skills.

Our suite of products helps people living with arthritis, quadriplegia, spinal cord injuries, and other mobility issues to navigate the digital world in non-traditional ways.

Unlock the best Microsoft 365 has to offer! Now with added benefits from Microsoft partners.

As a benefit of your subscription, access over $500 in unique offers available from our partners.

Bring your ideas to life

Choose from thousands of curated stock images, icons, and fonts to add your own flair quickly and beautifully.

Organize your time

Manage multiple calendars in one view, sort through emails quickly with Focused Inbox, and use Suggested Replies to instantly hit send and move on.

Sharing made simple

Share OneDrive documents from your PC or mobile device and let friends, classmates, or family view, make suggestions, edit, or collaborate in real time.

Protect what’s important

Get 1 TB of OneDrive cloud storage. That’s 300,000 photos, plus all your documents, 4 that you can access, edit, and share across all your devices—all while knowing your files are backed up and protected.

Thousands of apps

Work, play, create, stream, meet, share, and more with thousands of trusted apps from the Microsoft Store. All of them have been scanned for malware, so you can download anything worry-free. 5

Compare Windows 10 Home vs. Pro

Find the right fit for your needs. Whether it’s Windows 10 Home or Windows 10 Pro, see which version is better for you.

The best Windows ever keeps getting better

Windows 10 is fundamentally fast and familiar, safe and secure, and has features that allow you to be more creative and productive.

Windows 10 Pro works for you

If you run a small business and want enhanced functionality, Windows 10 Pro is designed for how you work.

Make the switch to a Windows 10 PC

Powerful productivity. Great battery life. Long lasting. And a beautiful touch screen to boot. 2

Find the computer that’s best for you

Now more than ever PCs are more powerful and innovative—just like Windows 10. And no matter your budget or need, there are plenty to choose from.

Need help choosing a computer?

We’re here to help! Answer a few questions and find the right Windows 10 computers for you.

Fix: Windows 10 stuck in Welcome Screen

Earlier this year, Microsoft decided to skip over Windows 9 and introduce the latest iteration of the Windows Operating System in the form of Windows 10. Windows 10 is arguably the best version of the Operating System to have ever been created, but like all of its predecessors, it is not without its very own quirks and faults. One of the most common problems that Windows 10 users are prone to facing is their computer getting stuck on a completely unresponsive Welcome screen.

The Welcome screen is the interface that Windows 10 users use in order to log on to their computer via any one of the accounts that they have created on it. Seeing their computer stuck on the Welcome screen is not only quite a common problem but is also a highly agitating one as it leaves the affected computer entirely unusable. Anything from a faulty system update to some other software problem can cause a Windows 10 computer to get stuck on the Welcome screen, and this problem is also known to sometimes occur completely out of the blue. However, no matter what the cause, computers that are affected by this problem need to be fixed, and the most effective known way to do so is to try a Startup Repair. The following are all of the steps you need to follow in order to fix a Windows 10 computer that is stuck on the Welcome screen:

Method 1: Using Automatic Repair

1. Located on the bottom left of the Welcome screen is a Power The first thing you need to do is click on this button.

2. While holding down the Shift key on your keyboard, click on Restart from the menu that pops up above the Power button

3. In the Advanced Recovery Options menu that appears on the screen, click on Troubleshoot.

4. Click on Advanced Options.

5. Finally, click on Startup Repair. Depending on the version of Windows 10 that your computer is running on, this option may be displayed as Automatic Repair.

Method 2: Disabling all Connected Devices

A common solution to the problem is disconnecting all externally connected devices from your PC. These include the mouse, keyboard, speakers, Bluetooth speakers, USB dongles, USB Wi-Fi adapters, etc. When the time comes to enter your credentials i.e. to log into your account, only them plug in your keyboard and enter the data.

Method 3: Disconnecting from the Internet

In some cases, connecting to the internet causes the problem. Your computer constantly tries to connect to the internet and if it isn’t allowed access, you get stuck on the welcome screen. Make sure that you are not connected to the internet before proceeding to log in.

Method 4: Using a Bootable CD/USB and Repairing

If all the above methods don’t work, you can repair your PC using a bootable media. If you already have the media present, you can use that. Otherwise, take a fresh DVD/USB with enough space (greater than 7 GB) and use that to create the bootable media. Do note that all the contents present in your medium will be deleted so back them up safely before you proceed.

1. You check our article on how to create a bootable media. There are two ways: by using a media creation tool by Microsoft and by using Rufus.
2. Once you have created the media, insert it and boot your computer to it. You can achieve this by entering BIOS settings of your computer and setting the boot priority of USB or DVD drive to the highest. This way the computer will prefer to boot from the media instead of the Windows present on your hard drive.
3. Once the installation window comes forth, select “Repair your computer” present at the bottom left side of the screen.

1. Click “Troubleshoot” when the next window appears.

1. Click “Startup Repair”.

1. Now select the operating system you want to repair. It is Windows 10 in this case.

1. Wait for the process to complete and restart your computer.

Method 5: Running System Checks using Command Prompt

Another reason why Windows may be stuck on the welcome screen is that of corrupt system files on your computer. We can run some checks on your machine and see if there are any discrepancies present.

1. Insert the installation media into your computer and enter the repair mode as described in the solution above.
2. Click on “Troubleshoot” and select “Command Prompt” from the next window which appears.

1. Enter the following commands in the command prompt and wait till all of the scans are complete. Do note that this might consume some time as all your system files are being checked.

Note: After the following methods you might be receiving the error message “Automatic Repair couldn’t repair your PC”.

If all the above solutions don’t work, you can boot into safe mode, copy all your existing data and reinstall your Windows 10.