Troubleshoot problems updating Windows 10

In Windows 10, you decide when and how to get the latest updates to keep your device running smoothly and securely. This article will help you answer questions and troubleshoot common problems with your Windows 10 update.

If you’re looking for info on how to activate Windows 10 or to verify that your installation of Windows 10 is activated, see Activate Windows 10.

Have issues installing Windows updates? Start here.

Your device may not be able to update to the latest version of Windows 10 for a few reasons. The following tips can help you pinpoint the issue affecting your device.

Before you begin, make sure your device is plugged into a power source and connected to the internet. Then, try the steps listed below to get your PC to update.

Some updates require administrator access. If your account doesn’t have administrator access, see Create a local user or administrator account in Windows 10. Or if someone else at home or in your office has an administrator account on your device, try asking them to install the updates.

Before trying any of the solutions below, make sure you back up your personal files. You can use File History to back up your files to another drive, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive. If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

You can also back up your files with OneDrive. For more info, go to Back up your Documents, Pictures, and Desktop folders with OneDrive.

Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. If your device has a small hard drive, you may need to insert a USB drive to update it.

If your PC is running low on storage, try the techniques at Free up drive space in Windows 10.

Many updates require you to restart your device. Save your work and close all open applications. Then, select Start > Power , and select either Update and restart or Update and shut down.

Even if you have downloaded some updates, there may be more available. After trying the preceding steps, run Windows Update again by selecting Start > Settings > Update & Security > Windows Update > Check for updates. Download and install any new updates.

Remove any external storage devices and drives, docks, and other hardware plugged into your device that aren’t needed for basic functionality. Then try to run updates again and see if this resolved your issue. If it didn’t, continue to the next tip.

If you’ve added hardware to your device, check for third-party driver updates and installation instructions on the hardware manufacturer’s website. Update any drivers, then try to run updates again and see if this resolved your issue. If it didn’t, continue to the next tip.

In the search box on the taskbar, type device manager, then select Device Manager from the list of results.

In the window that appears, look for any device with a yellow exclamation mark next to it. (You may have to select each category to view the list of devices.) Select the device name.

Select Action, and then choose either Update driver or Uninstall to correct the errors.

Common troubleshooting questions

If you are receiving an error message with a specific error code, try running the Windows Update Troubleshooter. If that doesn’t resolve the issue, see Fix Windows Update errors and follow the instructions to help resolve common update issues.

The time required to download and install updates depends on connection speed, network settings, and the size of the update. If the installation remains stuck at the same percentage, try checking for updates again or running the Windows Update Troubleshooter.

To check for updates, select Start > Settings > Update & Security > Windows Update > Check for updates.

To get help, in the search box on the task bar, type get help, then select Get Help from the list of results. To leave feedback if you run into further problems, in the search box on the taskbar, type feedback hub, then select Feedback Hub from the list of results.

Windows 10 is the most secure Windows ever, and we recommend you stay updated to protect your PC from security risks and to keep it running smoothly. However, you can temporarily pause updates as well as schedule a restart to install updates at a time that’s convenient for you.
Learn how to temporarily pause updates
Find out how to schedule a restart to install updates at a convenient time

You will only receive a notification when it’s time to restart your computer to apply the installed updates.

If you need to know where you left off in your work after an update, use Timeline to jump back in.

To get started with Timeline, select Task View on the taskbar, or press the Windows logo key +Tab and select the activity you want to resume.

Monthly quality updates on Windows 10 are quite small and have a minimal impact on data usage. Feature updates typically happen twice per year, and you can control when to install them. They require more data but are less frequent.

If you’re on a metered connection, some updates for Windows won’t be installed automatically. Metered connections in Windows 10

Your computer might be slow for a number of reasons, but updating to the latest version of Windows 10 can improve its performance. For help with a slow computer, see Tips to improve PC performance in Windows 10.

If you’re having trouble finding your files after an upgrade, see Find lost files after the upgrade to Windows 10 for other things to try.

Warning: Microsoft only recommends trying the procedures in this section if you’re comfortable working in the command line. These procedures require administrator permissions on your device.

In the search box on the taskbar, type command prompt, then select Run as administrator from the list of options. Select Yes. Next, in the window that appears, type the following commands one at a time, including the spaces as shown. After you type each command, press Enter. Then let each command complete before you type the next command.

net stop wuauserv

ren %systemroot%\softwaredistribution softwaredistribution.bak

ren %systemroot%\system32\catroot2 catroot2.bak

net start wuauserv

After all these commands are completed, close the Command Prompt window and restart your computer.

In some instances, third-party antivirus or security software can cause errors when you try to update to the latest version of Windows 10. You can temporarily uninstall this software, update your PC, and then reinstall the software after your device is up to date. We recommend using third-party antivirus or security software that’s compatible with the latest version of Windows 10. You can check compatibility by visiting the software manufacturer’s website.

Note: Before uninstalling software, make sure you know how to reinstall your programs and that you have any necessary product keys.

In the search box on the taskbar, type command prompt, and then select Run as administrator from the list of options. Select Yes. In the window that appears, type the following command, including the space as shown:
chkdsk/f C:
and then press Enter. Repairs will automatically start on your hard drive, and you’ll be asked to restart your device.

A clean restart starts Windows with a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update that may cause issues updating your PC.
Learn how to do a clean restart

In the search box on the taskbar, type command prompt, then select Run as administrator from the list of options.

In the window that appears, type this command including spaces as shown:
DISM.exe /Online /Cleanup-image /Restorehealth

Press Enter. When the command operation has run successfully, you’ll see a confirmation message from Command Prompt that says, “The restore operation completed successfully” or “The operation completed successfully”.
Note: If you don’t see a confirmation message, retype the command and try again.

Next, type this command, including the space as shown:
sfc /scannow

Press Enter. Wait until the sfc scan verification reaches 100% completion, and then close Command Prompt.

Try running the Windows Update again.

Go to the software download page and select Download tool now to download the clean installation tool. Make sure to carefully read the notes on the software download page before using the tool.

Still stuck?

Contact Microsoft support if you continue to have problems with your Windows updates.

How To Upgrade Windows 7 to Windows 10 for Free (Even in 2021)

Microsoft had already ended its Windows 7 free upgrade offer in 2016. But technically it is still working in 2021. Recently I have tested it personally and it is still working. I had discovered it when I performed upgrade from Windows 7 to Windows 10 on my laptop for Free using my Win 7 key. Though I can not guarantee that it will work for everyone, but there is no harm to give it a try. If you have not yet upgraded, then still you have the chance to get a Free upgrade.

If you have lost the key? Here is a guide to retrieve missing product key in Windows operating system.

Upgrade from Windows 7 to Windows 10

Users can either do an in-place upgrade on same computer or a new clean install on a new PC. In both methods simply use the Windows 7 Serial key when it ask and it will work perfectly. Make sure you have enough free disk space before upgrading. Check the minimum free disk space required for Windows 10 upgrade. Before starting up the upgrade process, I suggest you to take a backup of your important data. Find here Best backup Software.

In-place Upgrade

In place upgrade help you to upgrade your existing Windows7 or Windows8 system to the latest windows10 by keeping all your programs and data migrated to the latest version. But still we recommend you to take the backup of your data before starting the procedure.

Step 1: Download & run media creation tool.

Step 2: Select the option ‘upgrade this PC‘.

When you run the media creation tool it will give you two options. Select the first one “Upgrade this PC now”.

Step 3: Wait while it download the required files and then click ‘Install’ button.

It may take some time in downloading Windows 10 files from the internet. So it depends on your internet speed that how much time will it take. If you are using a pirated or cracked version then it may ask you to enter the product key. Otherwise it will not ask for any product / license key and upgrade process will go smoothly. After completion of download, click on the ‘Install‘ button.

Step 4: Select ‘Keep the personal files and apps’ option.

After clicking on the install button, it will ask for what to keep. You can choose data only, data & apps or nothing. By default it will select the ‘data & apps‘ option.

Step 5: Wait while upgrade process finishes.

Click on the next button and it will start the upgrade process and may restart the system several times.

Step 6: Congrats!! It done. Just set the privacy settings on first run.

If everything goes smooth you are welcome by Welcome screen of Windows 10. It will ask you to set the privacy settings first. Set the privacy settings and you are ready to go.

Video

How to Upgrade to Windows 10 without internet

If you have no internet connectivity on a PC then you can download the ISO file from another PC. By this method you don’t need the Internet connection on that PC to install a New Windows.

Step 1: Download the ISO file and create a bootable USB.

Follow the below steps to create a bootable Windows 10 disk.

1. Download the Windows media creation tool from the Microsoft website.

2. Download and Run this file. It is approx. 18 MB in size.

3. It will ask for two options – upgrade this PC or download for another PC. Choose second option.

4. Choose “Create installation media for another PC”. It will ask you to make a bootable USB or download an ISO image.

5. We prefer to use the bootable USB. It needs at least 8 GB free space in the USB Stick. After the completion of this process you have a Valid and legal official windows 10 available in your USB drive. Now you can install the Windows 10 on another PC or on a different partition without the requirement of Internet.

Upgrade a PC From Windows 7 to Windows 10 by USB disk

1. Insert bootable Windows 10 USB disk and set to boot the PC with USB by making USB as the first boot device in the BIOS Setting.

2. Windows 10 setup will initialize. Click on the ‘Install Now’ Button. After that it will ask for the Activation Key. You can either enter the Activation key here. Or simply click on the I don’t have a product key. But you need to enter the key later after installation. You can user your existing Windows 7 Key.

3. On the next step it will ask for the Upgrade or for Custom Install. Select the Upgrade if you are going to upgrade the existing Windows 7 or For new Installation you can choose the custom installation. Choosing. With custom (Advanced) installation you will loose all your data and apps and it will be a fresh new installation.

When it asks for a Serial number or Product Key. Use your Windows 7 Key and it will take without any hassle. If this does not work for you then I will recommend you to buy a valid Windows 10 product key from the Microsoft.

Buying Windows 10 is a onetime purchase process and you will get the unlimited updates / upgrades. Microsoft announces Windows 10 as the last version and provides it as a service. There will not be next version like Windows 11 etc, so now is the better time to get a license of Windows 10.

Is windows 7 serial key still works and is it really free to upgrade to Windows 10?

On the launch of the Windows 10 in 2015 Microsoft had given 1 year time to Windows 7 users to upgrade to Windows 10 for Free. Later on, they extended this time and then closed the offer. But people are still asking that is there any way to get free upgrade offer? And I can simply answer ‘Yes‘. You can get a free copy of Windows 10 if you already own a Windows 7 key.

It is asking for the product key, and my old Win 7 key is not working. What to do?

Some times it happened that if you have a genuine Windows 7 key and still Windows installer can throw message like “This product key didn’t work“. In this case you can try to re-activate Windows 7 first. And then start upgrading again, now installer will skip that step and you will be able to start the upgrade process.

Can I upgrade to Win 10 with USB in offline mode, without installing from the internet?

Yes, you can just choose “create installation media for another PC”. It will copy the files to Pen drive. Then you may run the installer from the USB.

Do I need to take the backup? Is there any option to revert to Win 7?

Taking backup of your important data is a good practice, you should do this on regular basis. There is also an option to rollback to windows 7. But we recommend you to adapt the new system instead of rolling back. There are lots of Windows 10 Tutorials available online. Always take the backup of important files before starting upgrade process for a safer side.

Can I upgrade from Win 8 to Win 10?

Yes, upgrading from Windows 8, Windows 8.1 process is almost same as of Windows 7. You can follow the above steps.

Can I upgrade from Win XP to Win 10?

Before upgrading from Windows XP to Windows 10 you should consider two things (1) First you can’t migrate all your data, programs or settings. You need to take the backup of data first. Actually it is like a New installation. (2) Secondly, Your old hardware may be not compatible or insufficient for the new Windows 10. So we advise you to upgrade Windows 10 along-with the hardware.

Can I migrate my HDD to SSD and then upgrade it to Windows 10?

Yes, you can do it easily. You just need to migrate your hard disk drive to solid state drive. After migrated to SSD, follow the above Windows 10 in-place upgrade process and rock the upgraded Windows 10. You can also move a upgraded Windows 10 to the SSD. See how to migrate Windows from HDD to SSD without loosing your data.

Why will I switch to Windows 10? I am okay with the Windows 7?

Users who still have not switched to the newer Windows 10. I advised them to switch as early as possible as Microsoft has already stop the support for Windows 7.

Can I still use Windows 7 after 2020?

You can use it as long as your antivirus works with Windows 7. Microsoft will never release the security updates for Win7. So you have to rely on your security software.

Can I upgrade without loosing my data files and programs?

In place upgrade will do this magic. It will not delete any data file but regarding software it is not guaranteed as some old software which are not updated to support the Windows 10 may not migrate properly. Otherwise all of your software will automatically be transferred to the Windows 10. Always check software compatibility before upgrading.