- Products Ending Support in 2020
- Products governed by the Modern Policy
- Products governed by the Fixed Policy
- Products moving to Extended Support
- Change Log
- Frequently asked questions about the Windows 7 end of support
- When is the End of Support for Windows 7
- What does end of support mean
- What is the recommended upgrade path for Windows 7 users
- If an organization can’t transition from Windows 7 before the end of support deadline, what are its options
- What assistance is available for organizations that are affected by the end of support for Windows 7
- What is Windows Virtual Desktop
- When is Windows Virtual Desktop an appropriate solution
- Where can I find information about the end of support for Windows Server 2008 or Windows 2008 R2
- What happens to Windows 7 virtual machines (VMs) that are hosted on Azure after January 2023? Will Microsoft remove them
- If an organization experiences an issue that requires a new feature, what support can the organization expect
- What tools and programs are available for organizations that have application compatibility concerns in moving from Windows 7 to Windows 10
- What happens if I use Microsoft 365 Apps for enterprise on Windows 7
- Why did some users in my organization receive a notification about Windows 7
- Did Windows 7 devices receive security updates on January 14, 2020
Products Ending Support in 2020
Originally published: October 29, 2018
Updated: March 11, 2021
Please go here to search for your product’s lifecycle.
The following list is a summary of products listed on the Lifecycle site, which are retiring or reaching the end of support in 2020. Upon retirement or end of support, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. Go here to learn about Fixed and Modern Lifecycle policies and service packs.
If you have any questions regarding support for a product, please contact your Microsoft Account Representative. If you need technical support, visit theВ Microsoft SupportВ website.
Products governed by the Modern Policy
The following products and releases, governed by the Modern Policy, will retire in 2020.
Products (Modern Policy) | Retirement |
---|---|
System Center Data Protection Manager Semi Annual Channel, version 1807 System Center Operations Manager Semi Annual Channel, version 1807 System Center Orchestrator Semi Annual Channel, version 1807 System Center Service Manager Semi Annual Channel, version 1807 System Center Virtual Machine Manager Semi Annual Channel, version 1807 | January 24, 2020 |
Azure Container Service Windows Analytics Microsoft Endpoint Configuration Manager, version 1806 | January 31, 2020 |
Microsoft .NET Core 3.0 | March 3, 2020 |
PowerShell 6.x PowerShell Core 6.2 | September 4, 2020 |
Microsoft Endpoint Configuration Manager, version 1902 | September 27, 2020 |
Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) | October 13, 2020 |
Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstations, IoT Core) Windows Server version 1809 (Datacenter Core, Standard Core) | November 10, 2020 |
Microsoft Endpoint Configuration Manager, version 1810 | December 1, 2020 |
Windows 10, version 1903 (Enterprise, Education, Home, Pro, Pro Education, Pro for Workstations, IoT Enterprise) Windows Server, version 1903 (Datacenter, Standard) | December 8, 2020 |
InMage Scout in Azure Site Recovery | December 31, 2020 |
Products governed by the Fixed Policy
The following products and releases, governed by the Fixed Policy, will end support in 2020.
Product (Fixed Policy) | End of Support |
---|---|
Dynamics NAV 2009 Dynamics NAV 2009 R2 Expression 3 (Design, Encoder, Studio, Web) Hyper-V Server 2008 Hyper-V Server 2008 R2 SQL Server 2014, service pack 2 (all editions) Visual Studio 2017, version 15.0 (all editions) Windows 7 Windows Embedded Handheld 6.5 Windows Essential Business Server 2008 Windows HPC Server 2008 (all editions) Windows HPC Server 2008 R2 Windows 10 Mobile Enterprise, released in October 2017 Windows Server 2008 (all editions) Windows Server 2008 R2 (all editions) Windows Server 2008 for Windows Essential Server Solutions (all editions) Windows Server Update Services 3.0 Windows Small Business Server 2008 Windows Storage Server 2008 (all editions) Windows Storage Server 2008 R2 (all editions) Windows Web Server 2008 | January 14, 2020 |
Internet Explorer 10 | January 31, 2020 |
Microsoft Forefront Unified Access Gateway 2010 Microsoft Forefront Threat Management Gateway 2010 (all editions) Microsoft HPC Pack 2008 (all editions) Windows Identity Foundation Dynamics 365 Business Central on-premises, Fall 2018 Update, version 13.x | April 14, 2020 |
Wunderlist | May 6, 2020 |
Expression 4 (Encoder, Studio, Studio Ultimate, Web) Microsoft Application Virtualization 4.6 (all editions) Microsoft Application Virtualization Hosting 4.6 for Windows Desktops Visual Studio Team Foundation Server 2010 (all editions) Visual Studio 2010 (all editions) Windows MultiPoint Server 2010 (all editions) | July 14, 2020 |
Internet Information Services Smooth Streaming Client 1.0 Microsoft Report Viewer Redistributable 2010 Windows Communication Foundation RIA Services | September 8, 2020 |
Access 2010 Dynamics GP 2010 Dynamics GP 2010 R2 Excel 2010 Exchange Server 2010 (all editions) FAST Search Server 2010 (all editions) Groove Server 2010 Infopath 2010 Office 2010 (all editions) OneNote 2010 PowerPoint 2010 Project 2010 Publisher 2010 Search Server 2010 SharePoint 2010 (Workspace, Designer) System Center Data Protection Manager 2010 System Center Essentials 2010 System Center Service Manager 2010 Visio 2010 (all editions) Word 2010 Windows Embedded Standard 7 Office 2016 for Mac (all editions) Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac | October 13, 2020 |
Microsoft Identity Manger 2016, service pack 1 | November 4, 2020 |
Products moving to Extended Support
The following products will be moving from Mainstream to Extended Support in 2020. Extended Support includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features during the Extended Support phase.
Product | End of Mainstream Support |
---|---|
Dynamics C5 2015 Dynamics CRM 2015 Dynamics SL 2015 Dynamics NAV 2015 | January 14, 2020 |
Cloud Platform System Dynamics GP 2015 Dynamics GP 2015 R2 Microsoft User Experience Virtualization 2.1 Service Pack 1 | April 14, 2020 |
Azure StorSimple 8000 Series Azure StorSimple 1200 Series StorSimple Data Manager | July 1, 2020 |
Access 2016 Excel 2016 Exchange Server 2016 (Enterprise, Standard) Office Home and Business 2016 Office Home and Student 2016 Office Professional 2016 Office Professional Plus 2016 Office Standard 2016 Project Professional 2016 Project Standard 2016 Microsoft Publisher 2016 Outlook 2016 PowerPoint 2016 Skype for Business 2016 Skype for Business Server 2015 Visio Professional 2016 Visio Standard 2016 Visual Studio 2015 (all editions) Visual Studio Team Foundation Server 2015 (all editions) Windows 10 2015 LTSB (Enterprise, IoT Enterprise) Windows Defender Exploit Guard Word 2016 | October 13, 2020 |
Change Log
September 2019 edits
ADDED: Windows Analytics, Windows Storage Server 2008 (all editions), Internet Explorer 10, StorSimple Data Manager, Visio Services in SharePoint Online
ADDED: Windows 10, version 1903 (Enterprise, Home, Pro, Pro for Workstations, IoT Enterprise) and Windows Server, version 1903 (Datacenter, Standard, IoT Enterprise)
EDITED: Exchange Server 2010 (all editions) support extended from January 14, 2020 to October 13, 2020
January 2020 edits
ADDED: Exchange Server 2010, Microsoft Application Virtualization 4.6 for Remote Desktop Services, Expression Studio 4, Windows 10 Pro Education,
EDITED: Visual Basic 2010 Express, Visual Basic C# 2010 Express, Visual Basic C++ 2010 Express, Visual Web Developer 2010 Express, Expression Encoder 4, Expression Web 4 date updated to July 14, 2020
EDITED: OneNote 2016 Mainstream Support extended from October 13, 2020 to October 10, 2023
EDITED: specific editions removed, «all editions» added to parent listing
February 2020 edits
ADDED: Dynamics 365 Business Central on-premises, Microsoft Identity Manager 2016 Service Pack 1
April 2020 edits
EDITED: Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) extended to October 13, 2020
EDITED: Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core), Windows Server version 1809 (Datacenter Core, Standard Core) extended to November 10, 2020
REMOVED: PerformancePoint Services in SharePoint Server 2010, Project Server 2010, SharePoint Server 2010 (support extended from October 13, 2020 to April 13, 2021)
June 2020 edits
REMOVED: Windows Defender Antivirus for Windows 10
July 2020 edits
ADDED: Expression Studio Ultimate 4
EDITED: Visual Basic 2010 Express, Visual C# 2010 Express, and Visual C++ 2010 Express corrections
March 2021 edits
REMOVED: Service Pack section. These will be tracked under Fixed Policy EOS
REMOVED: Visio Services in SharePoint Online extended from September 30, 2020 to September 30, 2021
REMOVED: Windows 10, version 1803 (Enterprise, Education, IoT Enterprise); support extended from November 10, 2020 to May 11, 2021
ADDED: Windows 10 Mobile Enterprise, released in October 2017
ADDED: Products that have announced EOS dates since publishing
Frequently asked questions about the Windows 7 end of support
This article describes the frequently asked questions about the end of support for Windows 7.
This article is intended for use by IT professionals. If you’re looking for information for home users, see Windows 7 support will end on January 14, 2020.
Original product version: В Windows 7 Service Pack 1
Original KB number: В 4527875
When is the End of Support for Windows 7
Support for Windows 7 ended on January 14, 2020.
What does end of support mean
Microsoft Lifecycle Policy offers five years of Mainstream Support. Depending on the product, it also offers a period of Extended Support. For Windows operating systems, the Extended Support period is five years.
As defined in the policy, after the Extended Support period for a product ends, Microsoft no longer publishes updates or security updates for that product. This may create security and compliance issues and expose an organization’s applications and business to serious security risks. Learn more at Microsoft Lifecycle Policy.
What is the recommended upgrade path for Windows 7 users
Recommended path: Enroll in Microsoft 365 or upgrade directly to the latest version of Windows 10. If you experience any application compatibility issues after you update to Windows 10, go to Desktop App Assure for assistance.
Fallback path: Enroll in Windows Virtual Desktop in Azure. After you enroll, you can get free Extended Security Updates to protect on-premises servers and desktops for three more years.
Last resort path: Buy Extended Security Updates to protect on-premises servers and desktops for three more years.
If an organization can’t transition from Windows 7 before the end of support deadline, what are its options
To help organizations protect data and applications during the end of support transition, especially those that can’t complete the transition before the end-of-support date, we offer the following options:
- Windows Virtual Desktop. An appropriate option for organizations that can use a virtualization solution. Windows Virtual Desktop is the only cloud-based service that delivers a multi-user Windows 10 experience and is optimized for Microsoft 365 Apps for enterprise. This option includes free Windows 7 ESU.
- Windows 7 Extended Security Updates (ESU). A last-resort option. Organizations can purchase Windows 7 ESU for their devices. ESU are also available for Windows Server 2008, Windows Server 2008 R2, SQL Server 2008, and SQL Server 2008 R2. For more information about Windows Server ESU offerings, see Extended Security Updates frequently asked questions.
ESU aren’t available for Office 2010.
What assistance is available for organizations that are affected by the end of support for Windows 7
To help reduce security risks and continue to get regular security updates, we recommend that you upgrade to the latest versions of our software in the cloud.
If your organization has access to cloud transition SKUs or Software Assurance (SA), talk to your account manager about your transition path. The Microsoft FastTrack program includes a large portfolio of deployment offers and tools that can help you reduce the time and cost that you require to upgrade. This portfolio includes remediation services such as Desktop App assure, Desktop Analytics, and others.
If your organization doesn’t have access to programs such as SA, talk to your account manager or Microsoft Partner about finding licensing offers that meet your needs.
What is Windows Virtual Desktop
Windows Virtual Desktop is a cloud-based service that is delivered on Azure. It’s the best virtualized Windows and Office experience. It delivers a multi-user Windows 10 experience that is optimized for Microsoft 365 Apps for enterprise. For customers who are upgrading from Windows 7, Windows Virtual Desktop includes free Windows 7 ESU through 2023. You can use Windows Virtual Desktop to deploy and scale Windows and Office on Azure in minutes, including appropriate security and compliance measures.
When is Windows Virtual Desktop an appropriate solution
Windows Virtual Desktop is an appropriate option for organizations that can use a virtualization solution. Windows Virtual Desktop delivers a multi-user Windows 10 experience that is optimized for Microsoft 365 Apps for enterprise. For customers who are upgrading from Windows 7, Windows Virtual Desktop includes free Windows 7 ESU through 2023.
Where can I find information about the end of support for Windows Server 2008 or Windows 2008 R2
Support for Windows Server 2008 and Windows Server 2008 R2 ended on January 14, 2020. Learn more here.
What happens to Windows 7 virtual machines (VMs) that are hosted on Azure after January 2023? Will Microsoft remove them
Organizations that have Windows 7 VMs in Azure will continue to have access to those VMs after January 2023. Microsoft won’t delete those VMs or block access to them. However, Microsoft will stop maintaining those VMs through updates. Therefore, the affected VMs will quickly fall out of compliance.
If an organization experiences an issue that requires a new feature, what support can the organization expect
We’ll investigate the issue. If the issue can be resolved by a product enhancement that is available in a recent release, we recommend that the organization upgrade to that release (or a later release).
What tools and programs are available for organizations that have application compatibility concerns in moving from Windows 7 to Windows 10
Windows Autopilot simplifies the process of deploying new Windows 10 devices by providing an alternative to creating, maintaining, and loading custom images. Windows Autopilot lets you deliver new off-the-shelf Windows 10 devices directly to your users. Through a few simple clicks, the device transforms into a fully business-ready state, dramatically reducing the time required to get users up and running on new devices.
Desktop Analytics is a cloud-based service that integrates with Configuration Manager. The service provides insight and intelligence for you to make more informed decisions about the update readiness of your Windows clients. It combines data from your organization with data aggregated from millions of devices connected to Microsoft cloud services. For more information, see What is Desktop Analytics?.
FastTrack deployment guidance for Windows 10 helps you to envision a technical plan, determine how to onboard and deploy new services and users, and provides support as you deploy to get the most value out of your technology investments. This assistance is available at no additional cost for those who have 150 or more licenses of an eligible service or plan. For more information, see FastTrack Center Benefit for Windows 10.
App Assure service from FastTrack is a new service from Microsoft FastTrack that is designed to address app compatibility issues for Windows 10, Microsoft 365 Apps for enterprise, and Microsoft Edge. If you find any app compatibility issues after you update to Microsoft 365 Apps for enterprise or Windows 10, or after you switch to Edge from Internet Explorer or Chrome (including issues about macros and add-ins), App Assure helps you fix them. Simply let us know by filing a FastTrack ticket, and a Microsoft engineer will follow up to work with you until the issue is resolved.
Ready for Microsoft 365: The Ready for Microsoft 365 directory lists software solutions that are supported and in use on commercial devices running Windows 10 and Microsoft 365 Apps for enterprise. The directory is intended for IT managers at companies and organizations worldwide who are considering the latest versions of Windows 10 and Office 365 for their deployments.
What happens if I use Microsoft 365 Apps for enterprise on Windows 7
After January 2020, if you use Microsoft 365 Apps for enterprise on a Windows 7-based computer, Microsoft 365 Apps for enterprise won’t receive any new feature updates. However, to provide some more time to make the transition to Windows 10 or other supported Windows operating system, Microsoft 365 Apps for enterprise will receive security updates through 2023.
Windows 7 ESU will have no effect on support for Microsoft 365 Apps for enterprise on Windows 7. Office 365 is governed by the Modern Lifecycle Policy that requires organizations to stay current per the servicing and system requirements for the product or service. These requirements include using Microsoft 365 Apps for enterprise on a Windows operating system that is currently in support.
We strongly advise against using Microsoft 365 Apps for enterprise on Windows 7. Using a modern cloud-backed client on an older, unsupported operating system may, over time, cause performance and reliability issues. Learn more about the relationship between Microsoft 365 Apps for enterprise and Windows 7 end of support.
This information also applies to Office 365 Business. This is the version of Office that is included together with certain business plans, such as the Microsoft 365 Business and Office 365 Business Premium.
Why did some users in my organization receive a notification about Windows 7
Support for Windows 7 ended on January 14, 2020. Windows 7 users may receive notifications to remind them that their device is no longer supported and is no longer receiving security updates.
We designed these notifications so that they wouldn’t appear on devices in managed organizations. More specifically, notifications are designed to exclude devices that have the following characteristics:
- Devices that run Enterprise or Server editions of Windows 7
- Devices that run any edition of Windows 7 from a Volume Licensing program
- Domain-joined devices
- Devices that operate in kiosk mode
- Devices on which registry settings restrict free upgrade notifications
Any devices in your organization that aren’t covered by the listed criteria would see a notification. For more information about notifications, see You received a notification, «Your Windows 7 PC is out of support.»
Did Windows 7 devices receive security updates on January 14, 2020
Updates were released on January 14, 2020 and all Windows 7 devices were eligible for those updates. Any security updates released after the end of support date apply only to Windows 7 devices that are covered by Windows 7 ESU.