Reactivating Windows 10 after a hardware change

Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow.

When installing Windows 10, the digital license associates itself with your device’s hardware. If you make significant hardware changes on your device, such as replacing your motherboard, Windows will no longer find a license that matches your device, and you’ll need to reactivate Windows to get it up and running.

To activate Windows, you’ll need either a digital license or a product key. To find out which you need, see «What activation method do I use, product key or digital license?» in Activate Windows 10. Then, use the following info to help you successfully prepare for a hardware change and reactivate Windows 10.

Prepare your Windows 10 device for a hardware change

First, follow these steps to find out if Windows 10 is already activated.

Select the Start button, then select Settings > Update & Security > Activation .

If you’re not activated, complete the activation process with the steps you see on the Activation page. If you experience an error while activating, see Get help with Windows activation errors.

Once you’ve confirmed that Windows 10 is activated, follow these steps:

In Windows 10 (version 1607 or later), it is essential that you link your Microsoft account with the Windows 10 digital license on your device. Linking your Microsoft account with your digital license allows you to reactivate Windows using the Activation troubleshooter whenever you make a significant hardware change.

First, you’ll need to find out if your Microsoft account (What is a Microsoft account?) is linked to your Windows 10 digital license. To find out, select the Start button, then select Settings > Update & Security and then select Activation . The activation status message will tell you if your account is linked.

Windows is activated with a digital license

This means that your Microsoft account is not linked to your digital license.

Follow instructions for Add an account.

Windows is activated with a digital license linked to your Microsoft account

This means that your Microsoft account is already linked to your digital license.

No further action is required. You are ready to use the activation troubleshooter.

If your Microsoft account is not linked to your digital license, follow these steps to Add an account:

Sign in as an administrator to add your Microsoft account. To confirm that you’re using an administrator account, select the Start button, then select Settings > Accounts > Your info . Under your name, you’ll see Administrator. If you’re not an administrator, see Create a local user or administrator account.
Go to Your info in Settings

Confirm that the administrator account is also your Microsoft account by checking to see if an email address is displayed above Administrator. If an email address is displayed, this is a Microsoft account. If not, you’re logged in using a local account. If you don’t yet have a Microsoft account, see How to create a new Microsoft account.

Once you confirm that you’re an administrator and using your Microsoft account, go back to the Activation page, select Add an account, enter your Microsoft account and password, then select Sign in.

After your Microsoft account has been added, the message on the Activation page will change to: Windows is activated with a digital license linked to your Microsoft account.

Make sure that the edition, Windows 10 Home or Windows 10 Pro, is the same before and after your hardware change. Your digital license and product key will reactivate only if the edition remains the same.

You can see your edition on the same Activation page where you checked your activation status. To see which edition you have, select the Start button, then select Settings > Update & Security > Activation .

If you used a product key to get to Windows 10, then you’ll need that key again after the hardware change. To find out how to locate your key, see Find your Windows product key.

For more info about product keys and digital licenses, see Activate Windows 10.

Reactivate Windows 10 after a hardware change

When you’re ready to reactivate, make sure that your device is connected to the internet and then follow the steps for either a digital license or product key.

You’ll need to first add your Microsoft account and link your account to the digital license on your device. After linking your Microsoft account, run the Activation troubleshooter to reactivate Windows 10.

This troubleshooter will only be available if your copy of Windows 10 (version 1607 or later) isn’t activated.

To use the Activation troubleshooter:

Select the Start button, then select Settings > Update & Security > Activation > Troubleshoot . The troubleshooter will show Windows can’t be activated on your device.

Select I changed hardware on this device recently, then select Next.

Enter your connected Microsoft account and password, then select Sign in. The troubleshooter will only work with the connected Microsoft account.

From the list of devices that are linked to your Microsoft account, select the check box next to This is the device I’m using right now.

If you don’t see the device you’re using in the list of results, make sure that you signed in using the same Microsoft account you associated with the Windows 10 digital license on your device.

If you continue to experience errors while activating, see Get help with Windows activation errors and locate the error you’re getting.

If you didn’t link your Microsoft account to the digital license before the hardware change AND you used a product key to upgrade to Windows 10, then continue to next section.

If Windows 10 wasn’t pre-installed on your device when purchased and you used a product key to upgrade to Windows 10, then you’ll need that same product key after the hardware change.

Select the Start button, then select Settings > Update & Security > Activation > Change Product Key, then enter the product key.

If you installed a retail copy of Windows 10 on your device using a Windows 10 product key and then made hardware changes, follow this same process using your Windows 10 product key.

If you continue to experience errors while activating, see Get help with Windows activation errors and locate the error you’re getting.

If you don’t have a digital license or product key

If you don’t have a product key or digital license, you can purchase a Windows 10 digital license after installation finishes. Follow these steps to make a purchase:

Select the Start button, then select Settings > Update & Security > Activation . Then select Go to Store to go to the Microsoft Store app where you can purchase a Windows 10 digital license.

Need more help?

If you need additional help reactivating Windows on your device, contact customer support.

Краткое руководство. Регистрация устройства Windows 10 Quickstart: Enroll your Windows 10 device

В этом кратком руководстве вы возьмете на себя роль пользователя Intune и зарегистрируете устройство Windows 10 в Microsoft Intune. In this quickstart, you’ll first take the role of an Intune user and enroll your Windows 10 device into Microsoft Intune. Затем вы вернетесь в Intune и подтвердите зарегистрированное устройство. Then, you’ll return to Intune and confirm the device enrolled.

Регистрация устройств в Microsoft Intune позволяет устройствам Windows 10 получить доступ к защищенным данным организации, включая электронную почту, файлы и другие ресурсы. Enrolling your devices into Microsoft Intune allows your Windows 10 devices to get access to your organization’s secure data, including email, files, and other resources. Это справедливо как для устройств с ОС Windows 10 Desktop, так и для устройств с ОС Windows 10 Mobile. This is true for both Windows 10 desktop and Windows 10 Mobile devices. Регистрация устройств позволяет защитить доступ как для вас, так и для вашей организации, и помогает отделить рабочие данные от персональных. Enrolling your devices helps secure this access for both you and your organization, and helps keep your work data separate from your personal data.

Узнайте, что происходит при регистрации устройства в Intune и что это означает для сведений на устройстве. Find out what happens when you enroll your device in Intune and what that means for the information on your device.

Предварительные условия Prerequisites

• Подписка Microsoft Intune: зарегистрируйтесь для получения бесплатной пробной учетной записи. Microsoft Intune subscription — sign up for a free trial account
• Для выполнения этого краткого руководства необходимо выполнить процедуру настройки автоматической регистрации в Intune. To complete this quickstart, you must complete the steps to setup automatic enrollment in Intune.

Проверка версии Windows 10 Desktop Confirm your Windows 10 Desktop version

Перед регистрацией устройства Windows 10 Desktop необходимо проверить версию Windows. Before enrolling your Windows 10 Desktop, you must confirm the version of Windows that you have installed.

Щелкните правой кнопкой мыши значок Пуск Windows и выберите Параметры, чтобы просмотреть параметры Windows. Right-click the Windows Start icon and select Settings to display Windows Settings options.

Выберите Система > О системе. Select System > About.

Также можно ввести фразу «О компьютере» в строке поиска, а затем выбрать О компьютере. You can also type the phrase «About your PC» into the search bar, then select About your PC.

В окне Параметры вы увидите список Характеристики Windows. In the Settings window you will see a list of Windows specifications for your PC. В этом списке найдите пункт Версия. Within this list, locate the Version.

Убедитесь, что значение версии Windows 10 — 1607 или выше. Confirm that the Windows 10 Version is 1607 or higher.

Действия, описанные в этом кратком руководстве, предназначены для версии Windows 10 1607 или более поздней. Если ваша версия — 1511 или ниже, перейдите к этой процедуре. The steps presented in this quickstart are for Windows 10 version 1607 or higher, if your version is 1511 or less, continue with these steps.

Регистрация Windows 10 Desktop Enroll Windows 10 Desktop

Перейдите в раздел «Параметры Windows» и выберите Учетные записи. Return to Windows Settings and select Accounts.

Выберите Доступ к рабочей или учебной учетной записи > Подключить. Select Access work or school > Connect.

Выполните вход в Intune через рабочую или учебную учетную запись и выберите Далее. Sign in to Intune with your work or school account, and then select Next. Если вы выполнили краткое руководство по созданию пользователя и назначению лицензии, вы можете войти с помощью созданной вами учетной записи пользователя. If you followed the create a user and assign a license quickstart, you can sign in with the user account that you created.

Если вы настроили имя домена «.onmicrosoft.com», в адресе учетной записи будет часть .onmicrosoft.com. If you setting up an «.onmicrosoft.com», the user account will have .onmicrosoft.com as part of the account address.

Появится сообщение о том, что устройство регистрируется в вашей компании или учебном заведении. You’ll see a message indicating that your company or school is registering your device.

При появлении страницы Новые функции готовы к использованию! When you see the You’re all set! нажмите кнопку Готово. screen, select Done. Все готово. You’re done.

Добавленная учетная запись будет отображаться в разделе параметров Доступ к рабочей или учебной записи на устройстве Windows Desktop. You will now see the added account as part of the Access work or school settings on your Windows Desktop.

Если вы выполнили описанные выше действия, но по-прежнему не можете получить доступ к учетной записи и файлам рабочего или учебного электронного адреса, выполните инструкции из раздела Устранение проблем при регистрации устройств c Windows 10. If you followed the previous steps, but still can’t access your work or school email account and files, follow the steps in Troubleshoot Windows 10 device access.

Проверка регистрации устройства в Intune Confirm your device enrollment in Intune

Войдите в Центр администрирования Microsoft Endpoint Manager с учетной записью глобального администратора. Sign in to the Microsoft Endpoint Manager admin center as a Global Administrator.

Выберите Устройства > Все устройства, чтобы просмотреть зарегистрированные устройства в Intune. Select Devices > All devices to view the enrolled devices in Intune.

Убедитесь, что появилось дополнительное устройство, зарегистрированное в Intune. Verify that you have an additional device enrolled within Intune.

Очистка ресурсов Clean up resources

Сведения об отмене регистрации устройства Windows см. в разделе Удаление устройства Windows из системы управления. To unenroll your Windows device, see Remove your Windows device from management.

Дальнейшие действия Next steps

В этом кратком руководстве вы узнали, как зарегистрировать устройство Windows 10 в Intune. In this quickstart, you learned how to enroll a Windows 10 device into Intune. Вы также можете изучить другие способы регистрации устройств на всех платформах. You can learn about other ways to enroll devices across all platforms. Дополнительные сведения об использовании устройств с помощью Intune см. в разделе Использование управляемых устройств для выполнения задач. For more information about using devices with Intune, see Use managed devices to get work done.

Чтобы выполнить эту серию кратких руководств по Intune, переходите к следующему руководству. To follow this series of Intune quickstarts, continue to the next quickstart.