EventID Qualifiers =» 0 » > 10010 EventID >

Version > 0 Version >

Opcode > 0 Opcode >

Keywords > 0x8080000000000000 Keywords >

TimeCreated SystemTime =» 2018-08-27T13:21:03.176689600Z »/>

EventRecordID > 7060 EventRecordID >

Execution ProcessID =» 864 » ThreadID =» 7748 »/>

Channel > System Channel >

Computer > WKST-197 Computer >

Security UserID =» S-1-5-21-840000376-1570747893-2474143689-500 »/>

Data Name =» param1 » > Microsoft.WindowsStore_11807.1001.13.0_x64__8wekyb3d8bbwe!App Data >

Before the problem started, you can see the following events in the Event Viewer:

Windows installed an update 9NBLGGH3FRZM-Microsoft.VCLibs.140.00

Windows installed an update 9WZDNCRFHVQM-MICROSOFT.WINDOWSCOMMUNICATIONSAPPS
Windows installed an update 9NBLGGH10PG8-MICROSOFT.PEOPLE
Windows installed an update 9WZDNCRFJBH4-Microsoft.Windows.Photos
Windows installed an update 9WZDNCRFHVN5-MICROSOFT.WINDOWSCALCULATOR

The clients are all using Windows Firewall and Windows Defender, so no extra AV is installed. All clients are also up to date.

All user accounts are having this issue, also newly created accounts.

Things I’ve tried:

— Resetting Microsoft Store

— Change the permissions for the folder «C:\Users\***\AppData\Local\Packages» and gave All Application Packages full permissions

— Everything mentioned in this post: https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store-winpc/how-to-fix-ms-windows-storepurgecaches-app-didnt/30d1fce9-733d-4b27-bf14-e88ce7e77fbf

— the Powershell cmdlet: Get-AppXPackage -AllUsers | Foreach

How to Close Apps in Windows 10

You need to know how to close apps in Windows 10 if you want to boost your productivity.

Learning to close apps and programs in Windows 10 is crucial because it can improve battery life and boost your PC’s performance. Your PC doesn’t work like your smartphone. Windows manages apps downloaded from the Windows Store, but any useful you programs you download from the internet are not. Really demanding programs will cause other programs and apps to take longer to load and really decrease battery life if you aren’t careful.

In fact, closing apps in Windows 10 is so important that the operating system has at least three different ways to do it no matter what you are doing. Use this breakdown to master them and keep your Windows 10 PC lag-free and running at its best.

How to Close Apps in Windows 10 with Touch

PCs with touch displays have ways to close apps and programs in any situation. Think of your finger as a substitute for a mouse.

Tap the X

Swipe down then tap the X in the top-right corner of any app or program to close it on a PC with touch. If you’re working on something that requires saving, the app or program may ask you if you want to save the file before closing. Microsoft Edge, Windows 10’s built-in browser, will ask you to confirm you want to close every tab you have open.

Drag the App

Closing an app or program by tapping on the close button does get frustrating on tablets and Windows 2-in-1s with tiny displays. For that reason, it’s better to use a swipe to close apps in Windows 10 when your PC is in Tablet Mode.

With Tablet Mode on, place your finger at the top of the app or program you want to close and drag it to the bottom of your screen. Again, this only works if your PC has touch and is in Tablet Mode.

Use Task View

Task View reveals every app or program that’s open on your system. With a complete view of everything that’s running, you can quickly close what you don’t need.

To close apps in Windows 10 with Task View, place your finger on the left edge of your device’s screen and swipe right. Now tap the X to the right side of each app or program that you’d like to close.

How to Close Apps in Windows 10 with a Mouse

There are plenty of ways to close apps in Windows 10 with a mouse. If you tend to use your PC for more work than play, focus on mastering these, even if your PC does have a touch display.

Click the X

When inside an app or program that you’d like to close, tap or click on the X button in the top-right corner of your screen. The app or program may ask you to save your files before it closes. This is just to make sure you don’t lose any work.

Close Apps from the Taskbar

There are times when working with more than one app or program makes a task easier. Closing all apps once you finish a task is easy too. Right-click on each app’s icon in the Taskbar that sits at the bottom of your screen. Now click on Close in the pop-up menu.

Close Apps with Task View

Task View is another easy way to close apps in Windows 10 with a mouse. Click on the Task View button to the right of the search bar that’s at the bottom of your screen. Now use this complete list of every app or program that you have open to close what you don’t need. Hover your mouse pointer over each window and click the X at the top-right corner.

Seagate 2TB Barracuda Internal Hard Drive — $59.99

The Seagate 2TB Barracuda Internal Hard Drive is what you buy when you’ve almost filled the hard drive in your desktop PC.

It comes with 2 terabytes of storage and communicates to the rest of your PC using a SATA connection. Because it’s a traditional drive and not a solid state drive, it makes a little noise as it searches for your files. The platter inside the drive spins slower than other drives, so it’s not the fastest storage solution there is, but it is faster than the 5400 RPM hard drives that most low-cost desktop PCs have inside them.

You can either put this drive inside your Windows 10 PC and have it act as a second pool of storage or remove the original drive and replace it with this one. In both cases, it’s a good idea to have a service like Geek Squad or Staples Easy Tech handle it if you’ve never added a drive before.

Fix Windows 10 App Opens Then Closes

We’ll show you step-by-step

Are some or all of your Windows 10 apps not working properly? Previously, I wrote an article on how to fix the problem of missing Windows Store apps and recently I had a client who bought a Windows 10 machine to me where the Windows apps would appear to open, but then would close immediately.

If you are having this issue where an app fails to load, then it’s probably a permissions issue. There are lots of reasons why Store apps fail to start and one of them is because the permissions for certain Windows folders and registry settings have been changed, either manually or by group policy.

You can fix this problem by checking all the permissions for these folders and registry settings and making sure they are all correct. In this post, I’ll walk you through the steps for doing this so you can get your Store apps running again.

Windows 10 Event Log

You can confirm whether this is the cause of the issue by opening the event log and checking for the Event ID 5961 in the event log. You can open the event log by clicking on Start and typing in event log.

You’re going to have to navigate to the following log file to see if this particular event exists or not:

Once there, you’ll see a whole bunch of events listed there, probably thousands. You can’t really manually go through this, so click on the Find button at the very right and type in 5961. It’ll search through that log and if it finds anything, it will highlight that row. Double-click on the row and you should see some information like below:

If the event exists, you can be pretty certain that it’s a permissions issue for a new group in Windows called All Application Packages. What is All Application Packages? Well, it’s similar to the built-in Administrators or Users groups. All Application Packages includes any store app that is installed in Windows 10. If this group doesn’t have permissions to certain folders and registry settings, it will cause store apps to fail launching.

Fix File System Permissions

First, let’s fix the file system permissions. This is basically checking the permissions on three folders: Program Files, Windows and Users.

Go to Explorer and right-click on C:\Windows and click on the Security tab. Here is what it should look like with the correct permissions.

If that is not what your permissions are showing for the directory, then click on the Advanced button at the bottom right. On the next dialog, click on the Change Permissions button.

You then want to click the Add button. Note that if the Add button is grayed out, it probably means the files are all owned by TrustedInstaller. Read my previous post on how to change permissions so that you can gain full control over the files and folders.

Here you need to click on Select a principal and then type in all application packages into the object name box. Make sure to click the Check Names button also before clicking OK.

Make sure the Type is set to Allow and Applies to is This folder, subfolders and files. Under permissions, make sure you have Read & execute, List folder contents and Read checked. Then click OK.

You’ll be brought back to the main permissions screen. Here you need to make sure to check the Replace all child object permission entries with inheritable permission entries from this object.

Once you have done this for the Windows directory, you need to do the same thing for C:\Users and C:\Program Files. For C:\Users, everything is the same except you give the All Application Packages group Full Control. Also, if you’re running 64-bit Windows, you’ll need to do this for C:\Program Files (x86) too.

Fixing Registry Permissions

For registry entries, open regedit by going to Start and typing in regedit. Once you have it opened, you need to check the permissions for HKEY_USERS. Right-click on HKEY_USERS and click on Permissions.

Make sure that All Application Packages has Read permission.

Now do the same thing for HKEY_CLASSES_ROOT. Next expand HKEY_LOCAL_MACHINE and do the check for HARDWARE, SAM, SOFTWARE and SYSTEM.

If you haven’t gone crazy by now, then congrats! The main issue that I saw with this whole process is changing the permissions on the system folders because you have to overcome TrustedInstaller in order to make changes to the permissions. Half the time that never works properly and then trying to get everything back to normal is just as risky.

You may be better off just resetting Windows 10, but it’ll require you to install all your third-party apps again. You can reset Windows 10 by going to Settings, click on Update & Security and then clicking on Recovery. If you’re trying to change permissions and running into errors, post a comment and we’ll try to help. Enjoy!

Founder of Help Desk Geek and managing editor. He began blogging in 2007 and quit his job in 2010 to blog full-time. He has over 15 years of industry experience in IT and holds several technical certifications. Read Aseem’s Full Bio