Windows 10 endless loop solved for my DX4860, but now what do i do?
I have a Gateway DX4860 that had a endless loop error when I received the latest forced update for windows 10.
Seeing I could not get my system to bootup or start at all. I ended up buying a windows10pro disc to download to a new harddrive(1/2 tb) to get this machine running again. that would not work either, hmmm I knew the machine is good because it worked before the update. after doing some reading I found that if I would remove the wireless communication card that would solved the problem.it did. My gateway works as it should with windows 10! I just added a dongle type wireless add-on.
Now, I have a new hard drive with windows10 on it but all my stuff( files, apps ($1000s) and settings) is on the old hard drive with a corrupt windows 10 on it.
How do I get my files, apps and settings back? I would like to get my 1tb drive working again without losing my data.
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You can get your files and apps back you can restore it from a backup (if you’re using Windows backup) or you can try to restore it from a previous version. Previous versions are copies of files and folders that Windows automatically saves as part of a restore point. If you’re not using Windows backup, we suggest you install the old hard drive on your computer. From there you can access the drive and search for your files and apps.
If you require any further information, feel free to let us know.
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From what I can tell the Gateway DX4860 would have come with either Windows 7 or Windows 8/8.1 preinstalled (it was/is not supported by Gateway for Windows 10). Therefore Windows 10 was perhaps installed on the device during the free upgrade period using the license from the qualifying previous edition of Windows? If so, and, you have now purchased a new Windows 10 licensed copy (disc or download) you would now have 2 Windows 10 licenses for use.
The digital entitlement license issued for Windows 10 from the OEM installed Windows 7 or 8/8.1 would not be transferable to another device (PC) whereas a full retail license would be. So, if you did buy a full retail Windows 10 Pro disc/license that can be used on a different PC whereas the upgraded from an OEM installed previous edition cannot.
Do note that Windows 10 installation media can be downloaded at any time for free by using the Media Creation Tool for use on either the same or another (different) device. To create physical media or to download the ISO file use the instructions for: » Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)». The activation can be done after installation through the MS activation servers once the device is online.
All that being said, at this point, now that you have uninstalled the offending hardware device (the Wi-Fi card) I would try swapping back to the original HDD and try to repair that Windows 10 installation. What are the error messages that you are getting?
If need be, you can use the Windows 10 disc (or a created USB from using the MCT for example) to enter the Windows 10 Recovery Environment.
Here are some links pertaining to using the Windows 10 Recovery Environment in order from informational to more technical:
Pay attention to the options presented to you in the RE, they can vary depending, for example, is the Go back to a previous build option shown as being available?
If need be, there is also a way that you could retrieve the files that you want before clean reinstalling Windows 10, if it comes to that.
Anyway, if you can reply back with some more exact info we may be able to offer some help that is more tailored to your devices specific situation.
Windows 10 endless loop
Windows 10 recently did an update on my HP Pavilion P7-1235. The update did not complete and now windows in stuck in an endless reboot loop. The Windows logo pops up for about 5 seconds and then the computer resets. I tried running Windows 10 ISO but that doesn’t work. It says that another update is already running and needs to be completed. However, with the endless loop, I can not complete this update.
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To isolate this issue, let’s boot your computer to Safe mode and check if the issue persists. To do this, follow the steps below:
- Lock your computer and then click the Power icon at the bottom-right of your screen and hold the Shiftkey.
- Click Restart while holding the Shift button.
- Click Troubleshoot.
- Click Advanced options
- Click Startup settings
- Click Restart
- Your computer will restart and give you a list of startup options. Kindly press «4» to select Enable safe mode.
Check if you would get into the system while is Safe mode. If yes, log in to it and open Command Prompt as administrator. At the Command Prompt window, type sfc /scannow and hit Enter. It will run the System File Checker tool to check and repair any missing or corrupted system files. Once it’s done, restart the computer and check if the issue persists.
If you are still unable to get into the system while in Safe mode, kindly follow the steps below to run a System Restore instead:
- Click the Power icon at the bottom-right of your screen and hold the Shiftkey.
- Click Restart while holding the Shift button.
- Click Troubleshoot.
- Click Advanced options
- Click System Restore.
- Your computer will restart to the System Restore window. Follow the on-screen instructions and select the restore point with the date and time when the computer was working fine.
Windows 10 endless loop.
Replies (1)
Thank you for posting your query in Microsoft Community.
We are sorry for the inconvenience caused to you.
Kindly follow the below steps if you get black/flickering screen after you sign in to Windows 10.
Step 1:
- While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager.
- If it becomes visible, try finding LockAppHost.exe on the Details tab and ending the task.
- Press ‘Windows + R’ Keys on the keyboard.
- Type Cmd to open the command prompt.
- Right click on the PowerShell icon on the taskbar and select Run as Administrator.
Note: Click ‘Yes’ if it prompts for permission. - In the command prompt type in the following commands one by one and then press Enter.
sfc /scannow
Dism /online /cleanup-image /restorehealth
Note : If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “ Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”. Under the section “ Run the System File Checker tool (SFC.exe)” to repair the corrupted files after performing SFC scan.
Use the System File Checker tool to repair missing or corrupted system files
- If this resolves the black screen, run the all apps PowerShell command. Try this:
a. Press Windows + R keys on your keyboard.Type in PowerShell and hit Enter.
b. Right click on the PowerShell icon on the taskbar and select Run as Administrator.
Note : Click ‘Yes’ if it prompts for permission.
c. Now paste the following command in the Administrator: Windows PowerShell window and press Enter key:
Get-AppXPackage -AllUsers | Foreach
d. Wait for PowerShell to execute and complete the command. Ignore the few errors (in red colour) that may pop up.
e. When it finishes, try hitting Start and hopefully it’ll start working. If not, this solution won’t apply to you, unfortunately.
Step 2:
If the issue still persist, follow the bellows steps and check if it helps.
- Use File, Run new task in Task Manager to start an Administrator CMD window. Use this to create a new administrator user with the following commands (changing “
” to something of the customer’s choosing):
net user test
/add
net localgroup Administrators test /add
3. This will give you a test user to try, which will confirm if the issue is user or system-specific.
I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
windows 10 endless loop
Replies (3)
Thank you for posting your query on Microsoft Community.
Please follow below steps and check if it helps.
Method 1:
You may update the Display driver from Device Manager manually and check if this helps.
- Press (Windows key + X) and click on “Device Manager”.
- Expand “Display Adaptor”.
- Right click on the video driver and select “Update Driver Software”. Once this is done, restart the computer and check if the issue persists.
Method 2:
If there no updated drivers available on the computer manufacturer’s website, then try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.
- Download the driver from the manufacturer’s website.
- Right-click on the driver setup file and click on ‘Properties’.
- Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
If issue persist and you want to rollback to Windows 7 from Windows 10, please follow either of the below listed steps:
Step 1: Go to Start Menu , click Shut down . Now hold Shift key and select Restart.
Step 2: You will now be presented with a screen with a set of options, allowing you to fix the machine.
Step 3: From the available options, click on Troubleshoot .
Step 4: Under the Troubleshoot screen choose Advanced options. Choose Go back to Previous version.
Step 5: After Windows restarts, the Uninstall Windows Update screen will appear
Step 6: On the next screen, enter the password for your user account
Step 7: Click on Uninstall to uninstall the Windows 10.
All the Windows 10 updates should now have been uninstalled from the machine. Click Restart.
Refer to the below given Wiki article by Andre Da Costa for more information on Rollback:
Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.
Windows 10 Update (Reboot Endless Loop)
So I’m pretty sure most of you would know that after 10th April 2018. Windows will no longer receive security updates and etc.
It would say like:
«Important updates needed
«After April 10, 2018, Microsoft will no longer support your version of Windows 10, and this PC won’t receive official security updates.
«These security updates help protect your personal data from harmful viruses, malware, spyware, and other malicious software. Microsoft recommends updating to the latest version of Windows 10 immediately.
«Select Download updates to begin downloading and installing the new version of Windows 10. The update may be up to 6 GB, and may take a few hours to download depending on your internet speed and PC performance. Internet access fees may apply.
(button) «Download updates
(button) «I need help
(button) «Not right now»
So once I click update now and finish downloading the update. it prompts me to update now and install. Then it restarts and starts the percentage with blue screen
Once it finishes till 100% and restart again, it would then start a loop where it launches the boot screen
(HP Boot Screen) -> (Windows 10 Startup Screen with the circle dots going around at the bottom) -> (Then there’s like a small cmd prompt blink and vanishes) -> (Followed by a «Attempting to recover installation» with the white dots moving in a circle again) -> (Then a second later, «Restoring your previous version of Windows») -> Then blank screen and computer restarts from the HP Boot Screen.
Please help me fix this. Are there any ways to recover this issue? Is it a glitch or smth?
I think I can try and get a video of the process if I can try and post it here
Replies (12)
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There are many reasons why you’re unable to install Windows update on your computer, but the most common issue is that there’s a software installed on your PC that’s causing conflict. For us to assist you, we recommend that you visit this article. From there, you’ll see the most common issues why an update is not successful and how to resolve these issues.
Let us know how it goes and if you need further assistance, feel free to post back.
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There are many reasons why you’re unable to install Windows update on your computer, but the most common issue is that there’s a software installed on your PC that’s causing conflict. For us to assist you, we recommend that you visit this article. From there, you’ll see the most common issues why an update is not successful and how to resolve these issues.
Let us know how it goes and if you need further assistance, feel free to post back.
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We appreciate the information that you have provided. Since you’re unable to boot your PC, we recommend that you restore your PC using an installation media. Here’s an article that you can visit to see how to do it: Recovery options in Windows 10. From there, you’ll see a simple guide on how to do it under Use installation media to restore or reset your PC.
Kindly update us with the results and if you have further queries, feel free to post back.
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May I ask what is the difference between Recovery Drive & Installation Media?
Plus which option should I choose? I’m not certain on which method to go for. Please advice
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A Recovery Drive serves as a back up of your system files and personal files which you can use even if your PC won’t start. To create a recovery drive, you’ll need a USB drive. An Installation Media is a Windows installer that you could also use to restore or reset your PC.
Note: You can only create a recovery drive if your PC is working.
Should you need further assistance, feel free to post back.
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Hey i managed to get the advance option up and running.
What should I do next?
Sry I was busy quite a few weeks
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There are various options in Windows Recovery Environment that would help you restore your computer. We suggest going first with Startup Repair to fix problems that keep Windows from loading. To proceed, select Troubleshoot > Advanced Options > Startup Repair.
Let us know how it goes.
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Thanks for your reply, Which OS should I choose? Because there is one option which was blank and looks like a control panel icon while there’s another option with Windows 10 logo which states Windows 10. Therefore I selected Windows 10 because it is the logical answer.
I run it and waited for it to be done
Startup Repair couldn’t repair your PC
Press ‘Advanced options’ to try other options to repair your PC or ‘Shut Down’ to turn off your PC
Log file: E:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt
[Button: ShutDown] [Button: Advanced Options]
What should I do? Any advice please?
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A corrupted or damaged Windows system file is possibly preventing you from performing a Startup Repair. To help you resolve the issue, you can rebuild the Boot Configuration Data (BCD) and running DISM command-line tool using a Windows 10 installation media. BCD is a firmware database for boot-time configuration data. The DISM command-line tool is designed to scan for corruptions in Windows system files and restore corrupted files. If you haven’t created an installation media yet, you can refer to Andre Da Costa‘s forum article for the steps on how to create one.
Once you’ve created your Windows 10 installation media, follow these steps:
