- windows 10 80240020 fail again
- Replies (2)
- Windows 10 and KB2952664 updates fail again and again
- [SOLVED] [LOG FILE] Windows 10 Failed Again to Upgrade: 0xC1900101 — 0x20004
- Replies (3)
- Windows 10 Upgrade Fail — again and again and again
- Replies (4)
- Get help with Windows 10 upgrade and installation errors
- General fixes
- 0xC1900101 Errors
- Other Common Errors
windows 10 80240020 fail again
This is becoming a joke, every time i start my pc, windows try’s to install w10. Every time it fails
Same code 80240020. Getting a little bored with it all. had a few helpful hints, ALL of them fail!!
Replies (2)
Was this reply helpful?
Sorry this didn’t help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
This is an expected message indicating that when installation begins it may require user interaction. This is the largest software upgrade event ever and we’re managing it so everyone has a great experience. We recommend waiting until your PC receives a notification to upgrade, and then following the instructions provided.
Please note that there is no problem with your reservation or upgrade download. The upgrade download is not corrupt as some have stated, and you will be notified in the coming days or weeks when your device is ready to upgrade.
If you are very eager to upgrade, tech savvy users with the above message can modify the following registry key to install immediately.
Warning: Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur .
Locate the registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade]
It should exist, but if not, create it.
Create a new DWORD (32-bit) Value with Name = «AllowOSUpgrade” (without the quotes), and set the Value = 0x00000001.
Once the registry key is modified, close and reopen the desktop Control Panel, go to Windows Update and check for updates. You should now be able to click the Get Started button to upgrade to Windows 10. Note : Windows 8.1 users must go to the desktop Control Panel, and not the modern Windows Update UI.”
Windows 10 and KB2952664 updates fail again and again
In the past few days without my knowledge Windows has been trying to install these two updates which fail continuously, KB2952664 fails with an error code 8007643, don’t know the code for the Win10 update because I tried deleting the update files in the Windows folder and using the windows update troubleshooter which «fixed problems» but cleared my update history.
Even after the troubleshooting I’m getting error code 8007643, this seems to relegate KB2952664 to a «recommended» as opposed to «Important» update but after a day or two it goes back to «Important» and fails again with the same error code. I have absolutely no idea if KB2952664 is a prerequisite to the Win10 update, the alleged command line «forcing» trick doesn’t seem to work and the little Windows 10 systray icon thingy still tells me not to worry, the upgrade is «on its way»!
So. where do we go from here? I’m about ready to cancel my «free reservation», this almost isn’t worth the hassle anymore. I would like to try Windows 10 on my desktop, my wife’s laptop’s upgrade went without a hitch and Windows 10 seems nice and all but these updates seem to be running into serious problems. My secondary question I suppose is if I cancel my reservation will it end all these seemingly pointless failed updates? About a week or so ago my computer ran into a dreaded «failed update» restart loop and I have to boot into safe mode just to end the cycle, ugh.
[SOLVED] [LOG FILE] Windows 10 Failed Again to Upgrade: 0xC1900101 — 0x20004
I have now tried 7 times to install Windows 10, getting the same error. This last time I was so sure I had it. I looked at the log files, I saw a bunch of failed «NET» installs, I assumed it was my onboard network card causing the failure somehow. I disabled it. I also disabled the onboard audio.
No good, error is once again:
The installation failed in the SAFE_OS phase with an error during INSTALL_RECOVERY_ENVIRONMENT operation
Here is the new log file, setuperr.log — http://pastebin.com/PwZDGNBL
Replies (3)
Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.
I will suggest you to check if the issue occurs in Safe Mode with Networking. Follow the below steps:
Step 1:
To start Windows 10 in safe mode:
- Search for Settings from the taskbar and select it from the search results.
- Select Update &security and click on Recovery.
- Go to Advanced startup and select Restart now.
- After your PC restarts to the Choose an option screen, select Troubleshoot >Advanced options >Startup Settings >Restart.
- After your PC restarts, select a startup setting as Safe Mode with Networking by pressing the corresponding number.
If the issue does not persists in Safe Mode with Networking, then perform a Clean Boot to check if any third party application is causing the issue, as Clean Boot helps in eliminating software conflicts.
Step 2
Put the computer in Clean Boot and check if it helps.
By setting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.
How to perform a Clean Boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8
http://support.microsoft.com/kb/929135
Note: After Clean Boot troubleshooting step, refer to “How to reset the computer to start as usual after troubleshooting with Clean Boot” from the article.
You may also refer the below link and try the suggestion of max green replied on July 27, 2015:
Keep us posted if you face any issues on windows in future. We will be glad to help you.
Windows 10 Upgrade Fail — again and again and again
Replies (4)
Thank you for posting your query in Microsoft Community.
I understand your concern, and we in Community will try to help you in the best possible way.
I suggest that you check the link below and use the fix it for Windows 8 (Also applicable for W10) and see if it helps:
Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.
For further assistance, you can post your query in Microsoft Community.
Was this reply helpful?
Sorry this didn’t help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Was this reply helpful?
Sorry this didn’t help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I’ve reinstalled my Windows 7 system, activated it, and tried to upgrade to Windows 10. Fail. I attempted to install from the Windows 10 ISO. Fail. I give up.
Was this reply helpful?
Sorry this didn’t help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Apologize for the inconvenience caused.
I suggest you to check the system requirements for installing Windows 10 by referring the link below:
Also, would like to inform to install all the pending Windows Updates and latest drivers for the system and reset the Windows Update components manually by following the steps below and try to upgrade to Windows 10:
1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services . To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services . Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
5. Type Exit in the Command Prompt to close it and then restart the computer.
6. After restarting the computer, now retry to install Windows Updates.
Also refer: How to: A list of things to do if Windows 10 Setup fails.
Get help with Windows 10 upgrade and installation errors
There are many reasons why you might receive an error message when upgrading or installing Windows 10, but common errors can be fixed with a few steps that you can do on your own. Note: An upgrade takes your device from an older version of Windows, such as Windows 7 or Windows 8.1, to Windows 10.
Before searching for a specific error code, try the tips listed in General fixes. If those don’t fix your upgrade or installation problem, check the table of error codes at the bottom of this article.
General fixes
Here are some things you can try to fix upgrade and installation errors:
Unplug any nonessential hardware devices. These could include headphones, printers, scanners speakers, USB flash drives, and external hard drives.
If you’re using a laptop and it’s plugged in to a docking station, undock it.
It’s a good idea to make sure that all important updates are installed before trying to upgrade Windows. This includes updates to hardware drivers on your device.
For information and to make sure you’re up-to-date, see Windows Update: FAQ.
Use Windows Defender to protect your device during the upgrade—non-Microsoft antivirus software can sometimes cause upgrade problems. As long as you have installation media and all required activation information, you can always reinstall the software after you upgrade.
To remove an antivirus application, go to Control Panel\Programs\Programs and Features. Select the program, and then select Uninstall. Select Yes to confirm.
Outdated software can cause problems with a Windows upgrade, so removing old or nonessential applications can help.
If you plan to reinstall the application later, make sure you have the installation media and all required activation information before removing it.
To uninstall software, go to Control Panel\Programs\Programs and Features. Select the program, and then select Uninstall. Select Yes to confirm.
To upgrade to Windows 10, you need enough space on your hard drive for the installation to take place.
To view how much hard drive space is available on your computer, select the Start button, then in the search box on the taskbar, type File Explorer (known as Windows Explorer in Windows 7).
Then select Computer or This PC and look under Hard Disk Drives or under Devices and drives. If there are multiple drives listed, the system drive is the drive that includes a Microsoft Windows logo above the drive icon. You’ll see the amount of available space under the drive.
If it looks like your drive is running low on space, see Tips to free up drive space on your PC.
0xC1900101 Errors
An error that begins with 0xC1900101 is usually a driver error. If you see any of these error codes, try the following steps first to fix the problem. If these steps don’t work, see Resolve Windows 10 upgrade errors for more detailed technical info.
Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. For more info, see Free up drive space in Windows 10.
Run Windows Update a few times. Download and install any available updates in Windows Update, including software updates, hardware updates, and some third-party drivers. Use the troubleshooter for Windows 10 to fix Windows Update errors.
Check third-party drivers and download any updates. You can find third-party drivers and installation instructions for any hardware you’ve added to your device on the manufacturer’s website.
Unplug extra hardware. Remove all external storage devices and drives, docks, and other hardware you might have plugged into your device that isn’t needed for basic functionality.
Check Device Manager for errors. Select the Start button, then in the search box on the taskbar, type device manager. Choose Device Manager from the results. In the window that pops up, look for any device with a yellow exclamation mark beside it (you may have to select each category to switch to the list of devices). Press and hold (or right-click) the device name and select either Update Driver Software or Uninstall to correct the errors.
Remove third-party security software. Make sure you know how to reinstall your programs and that any necessary product keys are on hand. Windows Defender will help protect your device in the meantime.
Repair hard-drive errors. Select the Start button, then in the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type chkdsk/f C: and press the Enter key. Repairs automatically start on your hard drive, and you’ll be asked to restart your device.
Note: You must have administrator permissions on your device to do this.
Do a clean restart into Windows. Learn how.
Restore and repair system files. Select the Start button, then in the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key. (Learn to repair a Windows image)
Note: You must have administrator permissions on your device to do this.
Other Common Errors
The following table lists the most common upgrade and installation errors and some things you can try to fix them. If you continue having problems upgrading or installing Windows 10, contact Microsoft support.
What it means and how to fix it
This indicates that there was a problem downloading and installing the selected update. Windows Update will try again later and there is nothing you need to do at this time.
This could indicate that an incompatible app installed on your PC is blocking the upgrade process from completing. Check to make sure that any incompatible apps are uninstalled and then try upgrading again.
A cleanup operation from a previous installation attempt is still pending, and a system restart is required to continue the upgrade. Restart the device and run setup again. If restarting device does not resolve the issue, then use the Disk Cleanup utility and clean up the temporary files and the System files. For more information, see Disk cleanup in Windows 10.
A file needed by Windows Update is likely damaged or missing. Try repairing your system files: Select the Start button and type command prompt in the search box on the taskbar. Choose Command Prompt from the list of results. In the window that appears, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key.
This may signify that your PC doesn’t meet the minimum requirements to download or install the upgrade to Windows 10. Learn more about the minimum requirements for Windows 10
This might indicate that a driver or other software on your PC isn’t compatible with the upgrade to Windows 10. For info about how to fix this problem, contact Microsoft support.
This could mean that the upgrade process was interrupted because you accidentally restarted your PC or signed out of your PC. Try upgrading again and make sure your PC is plugged in and stays turned on.
This error might mean that your PC couldn’t connect to the Windows Update servers. If you’re using a VPN connection to connect to a work network, disconnect from the network and turn off the VPN software (if applicable) and try upgrading again.
The error could also mean there isn’t enough free space in the System Reserved partition. You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition.
Error: We couldn’t complete the updates. Undoing changes. Don’t turn off your computer.
Error: Failure configuring Windows Updates. Reverting changes.
These are generic errors that might appear any time a Windows update fails. You’ll need to determine the specific error code to investigate how to best resolve this problem.
You can find the error code for the failed update by viewing your update history. Look for the update that wasn’t installed, note the error code, and then contact Microsoft support.
To view your update history in Windows 8.1:
Open Windows Update by swiping in from the right edge of the screen (or, if you’re using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), select Settings > Change PC settings > Update and recovery > View your update history.
To view your update history in Windows 7:
Select the Start button. In the search box, type Update, and then, in the list of results, Select Windows Update > View update history.
Error: The update isn’t applicable to your computer.
This error might mean that your PC doesn’t have the required updates installed.
Check to make sure that all important updates are installed on your PC before you try upgrading.
This likely indicates that your PC doesn’t have enough space available to install the upgrade.
Free some space on the drive and try again. Get tips for freeing up drive space
The specified disk operation is not supported by the target disk, partition, or volume.
Make sure your machine meets the minimum requirements to install Windows 10.
The system cannot find the file specified.
If you have a disk or disks where you are not installing Windows 10 on, remove those disks.
A driver has caused a problem.
Disable or remove all 3rd party antivirus or antispyware from your system. Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display.
Contact your hardware vendor to obtain updated device drivers.
Windows Setup terminated unexpectedly due to another process running in the background.
When you start Windows by using a normal startup, several applications and services start automatically, and then run in the background. These programs include basic system processes, antivirus software, system utility applications, and other software that has been previously installed. These applications and services can cause interference when you attempt to upgrade to the latest version of Windows 10.
To help you determine whether a background program is interfering with the upgrade, a «clean boot» may be needed. See How to perform a clean boot in Windows.
Windows Setup terminated unexpectedly due to another process running in the background.
Uninstall any antivirus or antispyware software and update again.