Graphics problem with Windows 10 and AMD Video Card
I have a relatively new Gaming PC that is using the AMD Radeon R9 200 Series chipset. Everything was great with windows 8.1, but after the windows 10 upgrade I have a persistent graphics problem with the base OS.
When I select the Start button on my bottom bar, it displays fine, the first time. But if I mouse over any tile or menu option in the start menu, the font immediately turns to gibberish. I can’t read anything on the start menu. This includes action center and anything else tied to that bar.
Games and everything else seems to work fine but the start menu is something that is incredibly annoying.
I have the latest drivers from AMD for my video card ver. 15.7.1.
I could re-install stardock and go back to windows 7 UI. But I was hoping to experience this supposedly great new Windows 10 UI.
So far I’m not impressed. An unreadable UI gets a 1 out of 10 for me.
Let’s step it up guys, AMD is not a niche brand.
Replies (5)
Thank you for posting the query on Microsoft Community. I am sorry to know that you are facing issues with Windows 10.
I do appreciate your efforts and time. Do not worry, will assist you with the issue.
Method 1: Update video adapter driver.
Verify that the latest drivers for the display adapter are installed.
- a. At the Start screen, type Windows Update.
- b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results
- c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
I would also suggest you to refer to the following article and perform the steps mentioned under “Update driver” section.
Method 2:
Check the Device status in the Device Manager. The yellow exclamation mark provides an indication of a device’s current status and could mean that there is a system resource conflict, a driver issue, or any number of other things. Refer to these steps to open Device Manager.
Step 1. Press Windows and X keys together.
Step 2. Click on Device Manager.
Step 3. Expand Sound, video and game controller.
Step 4. Please check with the optional driver updates through windows update and check if it helps. And for more information I suggest you to refer the link below.
Method 3: If the issue still prissiest, install the Windows 8.1 drivers in compatibility mode.
Step 1. Download the Windows 8.1 drivers.
Step 2. Right click on the downloaded driver file.
Step 3. Click/tap on Troubleshoot Compatibility.
I also suggest install the latest drivers available for Windows 10 and check if it helps.
Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
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How do I find out if a certain graphics card will be supported in Windows 10? For Example AMD Radeon HD 6520G or AMD Radeon HD 7520G.
Look to the right side of post.Under «MORE LIKE THIS».Re:windows 10 and .
Edit:I now see it is no longer there(I won’t do that again).
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AMD Radeon HD 6520G or AMD Radeon HD 7520G DON’T support DirectX 12
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Q: What AMD Radeon™ GPUs or AMD APUs will be compatible with DirectX® 12?
A: When paired with a DirectX® 12-ready graphics driver, the following GPUs will be compatible with DirectX® 12: AMD Radeon™ HD 7000 series, HD 7000M series, HD 8000 series, HD 8000M series, R9 series and R7 series. AMD A-series APUs based on the Graphics Core Next architecture will also be compatible with DirectX® 12 when paired with a DirectX® 12-ready graphics driver.
Q: Which AMD products are supported in the Windows® 10 technical preview?
A: All AMD processors are compatible with the Windows® 10 technical preview. In addition, all DirectX® 9-compatible (or higher) accelerated processing units and AMD Radeon™ graphics cards are supported in the Windows® 10 technical preview. Specific legacy products (e.g., AMD Radeon™ HD 4000 series) may require use of drivers provided by Microsoft® through Windows Update with their Windows® 10 installation.
Q: Which graphics driver should I use for my AMD Radeon™ GPU or AMD APU?
A : Microsoft has indicated that updated device drivers are not required at this time, as existing device drivers are compatible with the Windows® 10 technical preview. AMD Radeon™ graphics and accelerated processing unit customers should use the latest available drivers from Windows Update until official Windows 10 driver support is posted on amd.com at a later date.
In other words, for the Preview version of Windows 10, you should use the drivers furnished by Microsoft for that version of the Preview. The Microsoft drivers do not have the full functionality that a AMD driver gives. When Windows 10 is finalized and released to the public, AMD will have the drivers for it.
And. Microsoft did not say «Your drivers are not compatible».
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General question
Q: Which AMD products are supported in the Windows® 10 technical preview?
A: All AMD processors are compatible with the Windows® 10 technical preview. In addition, all DirectX® 9-compatible (or higher) accelerated processing units and AMD Radeon™ graphics cards are supported in the Windows® 10 technical preview. Specific legacy products (e.g., AMD Radeon™ HD 4000 series) may require use of the “in-box” driver provided by Microsoft® with the Windows® 10 installation.
Q: Which graphics driver should I use for my AMD Radeon™ GPU or AMD APU?
A: Microsoft has indicated that updated device drivers are not required at this time, as existing device drivers are compatible with the Windows® 10 technical preview. AMD Radeon™ graphics and accelerated processing unit customers should use AMD Catalyst™ 14.9 WHQL (or newer).
Q: Are AMD Radeon™ GPUs or AMD APUs compatible with the DirectX® 12 Early Access program?
A: AMD expects the DirectX® 12 API specification to rapidly evolve prior to its final release in 2015. AMD is presently targeting its driver development resources at a future, more mature milestone build of the API. This development target will ensure that AMD’s public DirectX® 12-ready driver is built around the code consumers are expected to have in 2015.
Q: What AMD Radeon™ GPUs or AMD APUs will be compatible with DirectX® 12?
A: When paired with a DirectX® 12-ready graphics driver, the following GPUs will be compatible with DirectX® 12: AMD Radeon™ HD 7000 series, HD 7000M series, HD 8000 series, HD 8000M series, R9 series and R7 series. AMD A-series APUs based on the Graphics Core Next architecture will also be compatible with DirectX® 12 when paired with a DirectX® 12-ready graphics driver.
Q: When will the next version of Windows be made generally available?
A: At a recent press event Microsoft stated that Windows 10® would be available “mid 2015.”
- ?Based on preliminary DirectX 12 specifications as of July, 2014, AMD’s GCN-based products are expected to support DirectX 12 upon its release. The DirectX 12 specification and support for it are subject to change without notice.
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How do I find out if a certain graphics card will be supported in Windows 10? For Example AMD Radeon HD 6520G or AMD Radeon HD 7520G.
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Quote: AMD Radeon™ HD 7000 series, HD 7000M series, HD 8000 series, HD 8000M series, R9 series and R7 series. That means the HD 7520 is DX12 approved the 6520G is not. This thread is 6 months old. There are newer ones. > AMD drivers for Win 10 & AMD cards supporting DX12
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My stomach is a little tied up in knots over this, I have a feeling my AMD processor will not be compatible with Windows 10. My computer is only three years old. I have the AMD A6-3620 APU with the AMD Radeon HD 6530D graphics card.
My computer originally came with Windows 7 Home Edition installed then I updated it to Windows 8 Pro with Windows Media Center and then again I updated to Windows 8.1 Pro with Windows Media Center. Last night I wanted to clean things up so I did a complete reinstall and I am now with Windows 8.1 Pro.
I did a search for «Windows 10» here and read all those posts I could find. I am not too worried about whether or not my graphics card will be compatible since what I have read here is that most everything will have a driver update by the time Windows 10 is here.
My concern is my AMD processor — AMD A6-3620. An MVP in the Microsoft Community forums had mentioned, » Your processor (CPU) must support the following extensions: SSE2, NX, PAE» From what I can see on that AMD page, mine only has the SSE2, no mention of the other two extensions.
I want this Windows 10 so badly, but I dread I won’t make the final cut. I have the KB3035583 Windows Update, I have the GWX folder and scheduled task, I typed in various commands into the CMD window that I read from other websites and got the «Success» message, I even left my computer on for days without my nightly shutdown and I can’t for the life of me get that Windows 10 pop-up notification. Not even when I force the GWXConfigManager.exe to run manually instead of waiting for the scheduled task to come and go without popup.
The way the Microsoft webpages mention this «Get Windows 10» app is that Microsoft is pushing it out to all qualified systems . The fact I haven’t gotten that pop up yet even though everything else seems to be in place, and from that AMD page showing my APU only supports the SSE2 and no mention of the others makes me think I won’t be eligible for this update.
Is anyone able to confirm my worst suspicions for me? Am I one of the few who missed the «wide net» Microsoft is casting to get everyone updated; did I fall through the cracks?
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