Windows 10 install is stuck during Installation – Different scenarios

Windows 10 installation being stuck can cause unrest for any Windows user. And so in this post, we are looking at possible solutions to the various scenarios where the Windows 10 install could get stuck. However do remember one thing, and as we always advise, always backup your data before you fresh-install or upgrade. You never know when it’s going to get STUCK!

Windows 10 install is stuck during Installation

Why does Windows 10 install get stuck? Its hard to say accurately, but most of the time its because it’s waiting for something so it can move into the next stage of installation. Sometimes it’s an internet connection, sometimes it is a file which goes missing, and at times it just takes too long because the hardware is slow. It could also be hardware or driver incompatibility. We are looking at solutions for various scenarios including – stuck on setting up Microsoft account, logo with dots, logo with no spinning dots, Getting ready, Just a moment, Getting files ready, blue screen, Setup is starting, Loading files, etc.

NOTE: If your Windows 10 installation or upgrade is stuck for some reason – as a matter of abundant precaution I suggest that you wait for a few hours or even leave it on overnight. Only if you have lost options, may you try our suggestions.

Windows 10 install stuck on Setup is starting

There are two possibilities here. Maybe the setup files are corrupt. Download the ISO files again, and reinstall. The second suggestion is to first run DISM tool as it will scan, and repair corrupted system files.

Windows 10 install stuck on Ready to Install

During a Windows 10 upgrade or installation, you will see a ‘Ready to install‘ screen just before the installation commences. If the screen stays, and the install button is disabled, then we have a problem. Check the linked post where you read a few things you could try to fix the issue.

Windows 10 install stuck on adding Microsoft Account

If Windows 10 installation is stuck because you are trying to add a Microsoft account, I would suggest that you skip it. Create a local account instead and then convert it into a Microsoft linked account.

Windows 10 install stuck on logo or logo with no dots

If Windows 10 is stuck on restarting, loading some screen with the spinning dots animation moving endlessly, welcome mode, login screen, starting Windows or will not boot, you will have to boot in Safe Mode or Advanced Startup Options to either troubleshoot or restore the system.

Windows 10 install stuck on logo no spinning dots

It may so happen then when you install or upgrade Windows 10; you see the process stuck on the logo without any spinning dots. There is an issue with the legacy BIOS on the computer. Windows 10 64 Bit requires UEFI to boot. So you have two options.

1. Disable Legacy BIOS, and switch to UEFI.
2. Upgrade your hardware which supports UEFI.

Windows 32 bit work on Legacy BIOS, but not Windows 64 Bit. If you enable UEFI with 32 bit of Windows, it will fail too.

Windows 10 installation is stuck on Getting ready

In this case, there is not much you can do except that wait for little longer – maybe in hours, and then force restart. Then kickstart the Update/Upgrade process again, and see if it helps.

Windows 10 install is stuck on Just a moment

Windows 10 Upgrade and installation has this peculiar problem where it gets stuck for small reasons. Internet connection, setting up something which could have been done later, and there is no way it can skip, i.e., timeout. If you see “Just a moment” message when installing Windows 10, you can do these:

• Disable internet connection. You can either turn off WiFI or remove the ethernet plug.
• Try removing any external hardware which is not necessary. Sometimes Windows waits to get the get driver update or verify existing files.

Windows 10 install stuck on Getting files ready

Usually, “Stuck on getting files ready” comes with a progress indication. Sometimes users have reported this getting stuck at 12%, 47% and what not. This happens when the hardware, i.e., Hard Disk or the USB driver is slow. If you are trying to install Windows from a USB drive or any external media which is slow, then you need to change it.

Either get a faster USB drive or create a new installation media and try installing again. That should help.

Windows 10 install stuck on a Blue Screen

It is possible that Windows 10 installation needs UEFI and not standard BIOS. If your install stuck on a blank blue screen (different from a BSOD), it is best to disable launch CSM (Compatibility Support Module) and enable UEFI.

• Press F2 / Del button during boot, and it will enter BIOS.
• Next, under security, disable secure boot, and switch to UEFI.
• Restart.

This should resolve the problem with the blue screen. If you are installing this on a fresh SSD, you can select the custom install option. Then select the custom install option, and follow the steps ahead.

Windows 10 install stuck on Loading files

Updating the BIOS is a suggestion that has worked for many.

Windows 10 install stuck on Choose your keyboard layout screen

A keyboard layout screen is offered during the upgrade process. Here you need to select the type of keyboard you will use going forward. However, some have reported that they are not able to operate even the mouse or keyboard at this screen. Here is how you can fix the Choose your keyboard layout screen.

Windows 10 install stuck on Preparing Windows screen

This screen appears after Windows Update/Upgrade. It means that the setup is trying to finish off something or just waiting for few files to load up so you can use your account. You can easily fix Preparing Windows Screen.

Windows 10 install hangs

When installing Windows 10 or upgrading, you see the progress bar, like forever; it means the installation has hung. The message would say Taking longer than usual, but it should be ready soon, Don’t turn off the PC, and you can wait, but if its way too long, just follow the steps given in the link.

Full Fix: Windows 10 is Stuck on Install

• The Windows install process in Windows 10 is designed to be extremely interactive and give you as many customization options in order to provide you with the best experience while using the OS.
• Windows installs can also be the subjects of crashes, freezes and other such issues, and that precisely what this guide will be covering.
• This article is part of our Expanded hub for Install Errors, so check it out and maybe even bookmark it in case this problem ever occurs again.
• Visit our Error page for more useful information regarding similar issues.

1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
2. Click Start Scan to find Windows issues that could be causing PC problems.
3. Click Repair All to fix issues affecting your computer’s security and performance

• Restoro has been downloaded by 0 readers this month.

Windows 10 has been out for a while, but people from all over the internet are reporting issues like Windows 10 install stuck at 1%, 20%, 90%, Windows 10 install stuck at Windows logo, Windows 10 installation is stuck at black screen, and most popular, SOMETHING HAPPENED.

And in this article, we’re going to try to help you find the solution to this problem. Before we get to actual solutions we have to tell you to check if your computer is compatible with Windows 10 first.

This goes especially for those who didn’t have Windows 10 Technical Preview installed at least once, but decided to upgrade when the full version came out. As a part of compatibility test, you should also check is your BIOS is updated to support Windows 10.

How do I fix Windows 10 if its stuck during install?

According to users, sometimes Windows 10 can get stuck during the installation process. This can be a big problem, but there are other installation problems that can occur.

As for installation issues, here are some problems reported by the users:

• Windows 10 install stuck on logo, getting ready, black screen, setup is starting, checking for updates, spinning dots, blue screen, purple screen
  • There are many issues that can cause your Windows 10 setup to get stuck, but you should be able to fix most of these issues by using one of our solutions.
• Windows 10 installation failed
  • Sometimes your installation can fail due to various reasons.
  • We already covered what to do if your Windows 10 installation fails in one of our older articles, so be sure to check it out for detailed instructions.
• Windows 10 installation error
  • Sometimes you might encounter installation errors on your PC.
  • This can be caused by your language settings, but after adjusting them, the issue should be resolved.
• Windows 10 install restart loop
  • Sometimes your PC might get stuck in a restart loop.
  • To fix this problem, be sure to check your hardware.
  • Sometimes your RAM might be faulty, and that can cause this and other errors to appear.
• Windows 10 setup stuck making sure you’re ready to install
  • Often the installation can get stuck on making sure you’re ready to install message.
  • If this happens, be sure to disconnect all non-essential peripherals and check if that helps.

1. Install Windows 10 from an external media

If you received your free upgrade to Windows 10 through Windows Update, there’s a chance that something went wrong while your system was downloading updates, which affects the installation of the system.

Luckily, Microsoft provided ISO files of both 32-bit and 64-bit versions of Windows 10 for all those who didn’t get Windows 10 through the update. So, you can try with creating an external USB drive with Windows 10 installation and install the system.

You can download a tool for creating an USB image with Windows 10 ISO files here. Just follow the instructions, and we hope you’ll be able to install Windows 10 normally.

2. Something Happened while installing Windows 10

1. Go to Search, type control panel and open Control Panel.
2. Go to Region.
   
   
3. Go to the region for the United States (or whichever your region is) and click the Administrative tab.
   
4. Change the language to English (United States).

If you’re following the news about Windows 10, you probably heard about the infamous Something Happened issue. Internet went absolutely crazy for this creative (if it’s even on purpose) Microsoft’s way to tell you that you’re unable to install Windows 10 on your computer.

But if you faced this issue, it may not be so funny to you. So we managed to find the solution for this strange error message, and we hope it will work.

We don’t know if users outside the US are affected by this strange problem, but the solution is the same for any other region. After changing your Language Settings, you should be able to install Windows 10 normally.

3. Error 80240020 while installing Windows 10

BTfolder in C: and make sure you checked Hidden items option in the toolbar.

Delete as many files and folders as possible (you won’t be able to delete all of them due to permission issues).

Go to C:/Windows/Software Distribution/Download and delete everything within that folder.

Right click on Start Menu button and open Command Prompt (Admin).

Type the following command and press Enter: exe/updatenow

Some users who received Windows 10 as a free upgrade through Windows Update received an unexpected error 80240020. The reason for this error is reportedly due to the overloaded Windows servers, which may cause you to receive corrupted download files.

Wait for a couple of minutes and then check if Windows Update started to download Windows 10 again. Once the system is downloaded, you’ll get the message Preparing for Installation.

After that, when you receive a message Your upgrade to Windows 10 is ready, restart your computer and try to install Windows 10 again.

4. Disconnect additional monitors and other peripherals

According to users, your Windows 10 installation can become stuck due to multiple monitors. Several users reported various issues while using two monitors during the setup.

It seems that Windows 10 setup can’t handle two monitors, and in order to fix this problem, you just need to use a single monitor. Disconnect all additional monitors and try running the setup with just a single monitor and check if that works.

In addition to your monitor, sometimes other USB devices can cause this problem to appear. However, you can fix the issue simply by disconnecting all other USB devices.

Couple of users reported that their USB hub was the issue, but after disconnecting it, the installation completed without issues.

windows 10 installation stuck

Windows installation from 7 to windows 10 gets stuck with msg ‘upgrading windows’ and fails at 32%. Windows update gives msh indows 10 couldn’t be installed.

C1900101-30018 Windows update encountered an unknown error.

Microsoft is trying to get us to update to windows 10, they need to sort out these many installation problems or we will have to stay on windows 7

Replies (11) 

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Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with Windows 10 installation stuck at 32% and gives error message: C1900101-30018 Windows update encountered an unknown error.

I certainly understand your concern and will try my best to help you.

I would suggest you to refer to the suggestions provided by “Andre Da Costa” replied on January 29, 2015 in the following Microsoft Community link.

Also, I would suggest you to refer to the suggestions provided by “Andre Da Costa” replied on May 15, 2015 in the following Microsoft Community link.

You may also try running SFC scan and check if that helps.

How to use the System File Checker tool to repair missing or corrupted system files , please follow the steps in the link provided below.

Note: System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files in Windows. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.

To download Windows 10, I would suggest you to refer to the article given below and check if that helps.

Download Windows 10

If you wish to perform a clean installation of Windows 10, I would suggest you to refer to the suggestions provided by “Andre Da Costa” replied on January 27, 2015 in the following Microsoft Community link.

How to: Do a clean install of Windows 10

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.