problems with Intel 4965agn wifi card — Windows 10 Pro
I recently upgraded from Windows 7 Pro to Windows 10 Pro. Sony Vaio VGN-FZ290 laptop. The machine went through the Microsoft testing OK prior to the update. After update I am getting periodic blue screens with error «IRQL_NOT_LESS_THAN_OR_EQ. «
Also, now am unable to access network drives from this computer. I receive error message for this that «one or more network protocols is missing from this computer.»
I have tried all suggested fixes for these problems already on the forum. I believe the problem is the driver for the Intel WiFi card 4965agn. There is no Windows 8.1 or Windows 10 driver for this card that I can find.
Anyone have any other suggestions? Thank you!
Replies (6)
Thank you for posting your query in Microsoft Community.
I understand the inconvenience you are facing currently. Let me help you in resolving the issue.
I would appreciate if you can provide us the following information to help us understand the issue better.
- After upgrading to Windows 10, did you update all the drivers?
- Did you install all the pending windows updates?
- Are you using any third party anti-virus software?
- Are you able to get to the desktop screen?
IRQL_NOT_LESS_OR_EQUAL, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.
Unplug all external devices like printer, flash drive, scanner etc., (except mouse and keyboard) connected to the computer and restart the system to get to the desktop screen. Once you are on the desktop screen ensure to install any pending updates and also update all device drivers from Device Manager. Do remember to restart the computer once this is done.
You may refer to the below article on how to update the drivers in Windows 10.
You may install all the pending updates and check if it helps.
Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.
Reference: Troubleshoot blue screen errors
The error » one or more network protocols are missing on this computer» might occur if the drivers are corrupted, incompatible and outdated.
If you can’t connect to a network, there might be a problem with your network adapter, the piece of hardware that makes it possible for your PC to connect to a network.
I suggest you to run these networking commands in a command prompt window and check if it resolves the issue.
1. Right click on Start and select Command Prompt (Admin).
2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your
Type netsh winsock reset and press Enter.
Type netsh int ip reset and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig /flushdns and press Enter.
Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further.
INTEL Wireless WiFi Link 4965AGN
Here you can download drivers for INTEL Wireless WiFi Link 4965AGN for Windows 10, Windows 8/8.1, Windows 7, Windows Vista, Windows XP and others. Please, choose appropriate driver for your version and type of operating system. All drivers were scanned with antivirus program for your safety.
Fix Device Driver Error Codes:
If you receive one of the following errors with your INTEL Wireless WiFi Link 4965AGN in Windows 10, Windows 8 or Widnows 7:
- Windows has stopped this device because it has reported problems. (Code 43)
- This device cannot start. Try upgrading the device drivers for this device. (Code 10)
- The drivers for this device are not installed. (Code 28)
- Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
- This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
- Windows cannot initialize the device driver for this hardware. (Code 37)
- This device is disabled. (Code 29)
This means, that appropriate driver for INTEL Wireless WiFi Link 4965AGN is not installed or corrupted. This can be easily fixed by using driver update tool or by updating drivers manually. Download appropriate driver for INTEL Wireless WiFi Link 4965AGN for your operating system from our website.
Driver version: 13.3.0.0
Release date: 20 Sep 2010
Supported OS: Windows XP
Driver name: PRO/Wireless and WiFi Link Drivers
Driver version: 13.3.0.137
Release date: 13 Sep 2010
Supported OS: Windows 7 64-bit
Driver name: PRO/Wireless and WiFi Link Drivers
Driver version: 13.3.0.137
Release date: 13 Sep 2010
Supported OS: Windows 7
Driver name: PRO/Wireless and WiFi Link Drivers
Driver version: 13.3.0.137
Release date: 13 Sep 2010
Supported OS: Windows XP
Driver version: 13.3.0.0
Release date: 13 Sep 2010
Supported OS: Windows 7
Driver name: PRO/Wireless and WiFi Link Drivers
Driver version: 13.3.0.137
Release date: 13 Sep 2010
Supported OS: Windows Vista 64-bit
Driver name: PRO/Wireless and WiFi Link Drivers
Driver version: 13.3.0.137
Release date: 13 Sep 2010
Supported OS: Windows Vista
Driver name: PRO/Wireless and WiFi Link Drivers
Driver version: 13.3.0.0
Release date: 13 Sep 2010
Supported OS: Windows 7 64-bit
Driver name: PRO/Wireless and WiFi Link Drivers
Driver version: 13.3.0.137
Release date: 13 Sep 2010
Supported OS: Windows XP 64-bit
Driver version: 13.3.0.0
Release date: 11 Sep 2010
Supported OS: Windows Vista 64-bit
Driver version: 13.3.0.0
Release date: 11 Sep 2010
Supported OS: Windows XP 64-bit
Driver version: 13.3.0.0
Release date: 11 Sep 2010
Supported OS: Windows Vista
Driver name: Drivers
Driver version: 12.4.0.0
Release date: 09 Apr 2009
Supported OS: Windows XP 64-bit
Driver name: Drivers
Driver version: 12.4.0.0
Release date: 09 Apr 2009
Supported OS: Windows Vista 64-bit
Driver name: Drivers
Driver version: 12.4.0.0
Release date: 09 Apr 2009
Supported OS: Windows XP
Driver name: Drivers
Driver version: 12.4.0.0
Release date: 09 Apr 2009
Supported OS: Windows Vista
Driver name: Drivers
Driver version: 12.0.4.0
Release date: 01 Aug 2008
Supported OS: Windows XP, Windows XP 64-bit, Windows XP Media Center, Windows XP Tablet PC
Driver name: Drivers
Driver version: 12.0.4.0
Release date: 01 Aug 2008
Supported OS: Windows Vista, Windows Vista 64-bit
Update your drivers!
Check for drivers updates automatically and fix drivers problems in Windows 10, 8, 7, Vista, XP and other OS.
Solved Intel 4965AGN Windows 10 Driver Issue
avaisali
Title says it all. Just upgraded my network card but I have to reset the adapter after every boot in order to connect to a wireless network. Some Googling revealed it is a driver issue. I disabled automatic driver updates and it didn’t help. Note this only occurs on a cold boot, the adapter works fine when I boot windows from a restart.
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3838 Mb
Graphics Card: NVIDIA GeForce 8400M GS, 128 Mb
Hard Drives: C: 55 GB (28 GB Free);
Motherboard: Dell Inc., 0UK437
Antivirus: Windows Defender, Enabled and Updated
(Yes, I know i’m running a 32 bit windows on a 64 bit system. It was an accident and don’t feel like reinstalling for a minor upgrade.)
I am soon going to be upgrading the processor too so it will soon be a T7700.
flavallee
You appear to have a Dell Inspiron 1720 laptop. Is that correct?
What’s the exact 7-character «service tag» number on yours?
That laptop is a very old model and was designed for and has driver support only Windows XP and Windows Vista 32-bit.
It appears it came with one of these wireless networking devices:
Intel PRO/Wireless 3945ABG
Intel WiFi Link 4965AGN
Dell Wireless 1370/1390/1395/1470/1490/1505
The Intel Core 2 Duo T5250 1.50 GHz and the Intel Core 2 Duo T7700 2.40 GHz processors appear to be different socket types.
If that’s correct, I doubt that you can upgrade from one to the other.
Just because that laptop supports using a 64-bit operating system doesn’t mean you can’t use a 32-bit operating system like you’re doing now.
It also supports only 4 GB of RAM, so there’s really no advantage in using a 64-bit operating system.
Windows Software and Driver Installation Guide for Intel® Wireless Adapters
Content Type Install & Setup
Article ID 000005600
Last Reviewed 03/26/2021
For Windows* OS: Before attempting a manual install, we recommend trying to install and update your drivers and software automatically using the Intel® Driver & Support Assistant tool.
For Linux* OS: See Linux* Support for Intel® Wireless Adapters for more information about Linux* drivers.
If you prefer to use the manual installation process, click or the topic for details:
Step 1. Check available downloads for Intel® Wireless Adapters
Three kinds of downloads are available on Download Center for Intel® Wireless Adapters:
| Downloads | Regular software and driver packages | Software and driver packages for IT Administrators |
| WiFi | We recommend this download for general end users. The download package includes:
| We recommend this download for IT admins who need to perform customized or silent installation. The download package includes:
|
| Bluetooth | We recommend this download for general end users. The download package includes:
| We recommend this download for IT admins who need to perform customized or silent installation. The download package includes:
|
| Note: | Updates, patches, or fixes in a new software release may only apply to the software or to certain Intel® Wireless Adapters. When you update the Intel® PROSet/Wireless software package, it might not update the wireless adapter driver if it includes the same driver as the previous release. |
Step 2. Download Intel® Wireless Drivers and other software
Option 1. Automatically detect and update your drivers and software with the Intel® Driver & Support Assistant.
Option 2. Manually identify your Intel® Wireless Adapter and driver version number. Then download the latest driver for your Intel® Wireless Adapter.
Step 3. Manually install drivers and software
Once drivers downloaded, proceed with the following steps to manually install your drivers or Intel® PROSet/Wireless Software:
- Ensure that the download supports your wireless adapter.
- Save the file to a folder on your PC.
- Double-click on the file to launch installation.
| Note: |
